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Customer Questions & Answers for
iPhone 4s

iPhone 4s is the fastest, most powerful iPhone ever. It features an 8-megapixel camera with all-new optics. It records stunning 1080p-HD video. It comes with iOS 5 and iCloud. And it's the only phone with Siri - your intelligent assistant that helps you get things done, just by using your voice.
Customer Questions & Answers:
897 Questions
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862 Answers
Overall Rating:
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Questions & Answers for iPhone 4s

Question
Why is it $649.99 through virgin but like $200 through verizon.
I have had Verizon for years, and wanted the iphone but their data pacakge prices are ungodly so when I found out you guys would have the iphone i got excited but I can't afford almost a 700 dollar phone.
asked 2 years, 2 months ago
by
Autumn
MI
on iPhone 4s
24 answers
Answers
answer 1
On Verzion, you notice you have to buy a $200 contract, plus the almost $150 for basic data packages before taxes (which makes it over $200 a month.) That's why they make the phones so cheap. I've noticed that the only people with Verizon iPhones are those who work on family plans, which still comes out to be expensive but it's a better deal for the whole family. This is more targeted towards single users, so they need to make the upfront fee quite high, but in reality you end up saving over $1000 a year from data packaging, given that you have unlimited. Hope this helped (:
answered 2 years, 2 months ago
by
Anne
Maryland
answer 2
Because you have a 2 year contract through Verizon paying at least $80 a month.

If you calculate your total cost over two years you'd save over $1000 with Virgin Mobile!
answered 2 years, 2 months ago
by
hawaiiinsomniac
Honolulu, HI
answer 3
because the plans r so cheap that in a two year contract with verizon u will end up paying 2 3 thousand dollars but virgin mobile is expensive with the phones but not the plans but verizon is cheap with phones but expensive with plans
answered 2 years, 2 months ago
by
thug angel
herndon Va
answer 4
veizon is on a contract were the phone is a lower because of a contarct thats why when you dont pay your bill for time they will add the full phone prise to. whith virgin mobile your pay the full prise for the phone but the bill is 2 times cheaper.over time you will save money
answered 2 years, 2 months ago
by
sam
answer 5
The actually price of an iPhone 4S is $699, but the carrier gives you basically a $500 discount for signing a contract. That is why it is important to get protection for your phone whether it is through Geek Squad or Apple Care Plus or that Zagg protection. You only get your discounted price of the phone when you sign the contract and so on after then. Another catch: you're stuck in that, more or less, $100 per month for 24 months. Wanna get out of it? Just pay a $350 declining early termination fee and get out of it or just pay still the last day (or when it just gets cheap enough to weigh the early termination against sticking through). I sell 14 carriers as by mobile job, so I know all major cell phone plans out there. Honestly Virgin Mobile is just a steal with the iPhone! $30 a month and plus I see a lot of customers in my store and they don't get coverage for their phone so they wind up just having to pay the early termination fee or just pay the outright price for a phone (really... people do pay $699 for an iPhone after paying the initial $200 so get protection for your phone that is glass on the front and the back, seriously though...).
answered 2 years, 2 months ago
by
Veronica
New York
answer 6
The reason is that with another carrier, like Verizon, lowers the price with a 2 year contract as you pay for the rest of the phone over the course of your contract. You can buy one without the contract, but you will be paying full price for the phone. Virgin has no contract and their rates are low, meaning they have no way of getting their money back. Also, since there is no contract, if you decide to go to a different carrier, Virgin losses a whole bunch of money. That is why you must pay full price for the phone.
answered 2 years, 2 months ago
by
Dylan
answer 7
It cost so much because your paying close to the retail price without a contract. If someone was to buy the same phone from verizon without the 2 year deal, it would cost about the same price. Virgin Mobile's monthly plans are half the price of what a contract plan cost, your saving money as the months go on, you just have have to folk up a lot in the beginning. The price on this phone will drop soon as Iphone 5 comes out in September.
answered 2 years, 2 months ago
by
Mr. Snow
Germany
answer 8
i dont think data is unlimited they cap at 2.5 gb and transfers speeds plummet after that. Just saying, but great deal nonetheless.
answered 2 years, 2 months ago
by
ed
answer 9
No Contract thats why
answered 2 years, 2 months ago
by
Marco haro
CA
answer 10
The reason for the phone being so expensive is that its a prepaid phone and when you buy with others you have a contract but not with virgin mobile.
answered 2 years, 2 months ago
by
Arlynn
answer 11
Beacuse virgin mobiles phone is a no contract . All the others are 2 year contracts and junk so you pay less but really its more in the long run . Go virgin mobile!
answered 2 years, 2 months ago
by
Tiffany
answer 12
Look at verizons monthly plan. more than 100 dollars. look at virgin mobiles monthly plan. 30-40- or 50 dollars. 50 dollars is UNLIMITED. i'd rather spend only 600 dollars with virgin mobile for a year. (thats the unlimited) than more than 1200 for a year. (not even unlimited)
answered 2 years, 2 months ago
by
Girly Gal
answer 13
This is because Verizon charges a lot more per month than Virgin Mobile. Even with the price Virgin Mobile offers for the iPhone you still save money.
answered 2 years, 2 months ago
by
Cody
Ohio
answer 14
Because Virgin Mobile does not place any contract against you. The $200 phones that ATT provides, for example, is only available through contract, which includes penalty fees, etc.
answered 2 years, 2 months ago
by
mimi
answer 15
you have to Remember this is a prepaid phone when your stuck in a two year contract the phone is cheaper because you are in a contract that you have to pay for plus your bill would be like 80 bucks or more but virgin mobile has brought to us the iphone with no contract and you can get unlimited everything for as little as 55 bucks a month thats a deal plus if u bought the phone from verison with no contract it would cost the same amount of money and you would still be paying above 80 bucks for your bill =)
answered 2 years, 2 months ago
by
aye yo
answer 16
When you sign for a two year contract the carrier subsidizes the full price of your phone and you in turn commit to them for giving you a break on the price of the phone whereas when you go no contract you are fully responsible for all the costs thereby you are no locked in a contract.
answered 2 years, 2 months ago
by
Prepaid Knowledge
Taliban
answer 17
You pay the price one time and think how much you'll save on your plan for however long you have the phone. It makes sense.
answered 2 years, 2 months ago
by
Marisa
answer 18
VERIZON - CONTRACT
VIRGIN - NO CONTRACT

(THAT'S JUST THE REGULAR PRICE FOR THE PHONE )
answered 2 years, 2 months ago
by
ANGELA
answer 19
Verizon, Sprint, and AT&T subsidize the phone. The are actually selling to you for less than what they paid for it
answered 2 years, 2 months ago
by
Greg
answer 20
Can you trade in a virgin mobile phone for this one. I have the virgin mobile lg v android phone and it is in vvrry good condition
answered 2 years, 2 months ago
by
marilyn
rockport ma
answer 21
Because when you buy from verizon. They make you sign a contract, to get the phone for cheaper. With virgin mobile there are no contracts, therefore you have to pay the full price of the phone.
answered 2 years, 2 months ago
by
John
answer 22
Think about it you pay 200 dollars threw Verizon and stuck on a plan for two years ! you'll be paying the phone triple then what it's worth. but on Virgin Mobile you pay a lower rate, and you have the phone already paid off and WIFI you can do almost anything !! Ha (: It's perfect !
answered 2 years, 2 months ago
by
Alex
answer 23
There is also the 8GB iPhone which is $100 less. Could use that extra money for the taxes, fees and the first month charge.
answered 2 years, 2 months ago
by
Martin
San Bernardino Mtn. Resorts
answer 24
Virgin Mobile: Phone $688 (tax) $30/ mo over 2 years = $1408
“Contract” Carriers: Phone $199 + $80/ mo 2 year contract + taxes, fees, admin costs and limits on data usage (not UNLIMITED like Virgin): $2119
So in the end its BIG savings. Way to go Virgin
answered 2 years, 2 months ago
by
Y-U-Know
Question
Does the iPhone 4s get better signal than 3g.
asked 2 years, 2 months ago
by
Mk
Danville
on iPhone 4s
10 answers
Answers
answer 1
Same, if not, slightly better.
answered 2 years, 2 months ago
by
Edgar
Las Vegas, NV
answer 2
The iPhone 4s is 4g compatiable however i don't believe virgin mobile has 4g (hspa+) avail at this time
answered 2 years, 2 months ago
by
Krista
answer 3
4g is faster than 3g
answered 2 years, 2 months ago
by
starr
answer 4
Depending on what network you have you could have either 3g or 4g. Unless you have the Evo 4g for Virgin Mobile than I believe all the other phones have 3g. The iPhone 4s was fixed on its bugs with the antenna so it does get good signals :)
answered 2 years, 2 months ago
by
Cody
Ohio
answer 5
No but the next iPhone might if Sprint lets virgin have LTE
answered 2 years, 2 months ago
by
funman95
answer 6
It would get the same 3G signal unless you live in a city where 4G is available.
answered 2 years, 2 months ago
by
Adam
answer 7
well the iphone 4s only has a 3g radio so the best it can get is 3g but since it is a higher end phone it might get better reception therefor possibly faster speeds.
answered 2 years, 2 months ago
by
David
answer 8
Not necessary. However, iPhone 4s has a better reception than iPhone 4. No more "death grip" like the iPhone 4.
answered 2 years, 2 months ago
by
FunKee
answer 9
yeah it says that it is 4g sprint network
answered 2 years, 2 months ago
by
ariel
wichita kansas
answer 10
The iPhone 4S has a superior antenna system to the iPhone 3G if you are referring to the previous-generation device.

If you are referring to the wireless technology, then no. 3G is currently the fastest technology that you will be able to utilize with a Virgin Mobile iPhone as the iPhone 4S does not have WiMax 4G nor does it have HSPA+ (AT&T) or LTE (Verizon, and soon Sprint and everyone else).
answered 2 years, 2 months ago
by
Matthew S
Question
Can I multi task with the iPhone 4S on the Virgin/Sprint network (i.e. surf the web and talk at the same time)?
asked 2 years, 2 months ago
by
Ty
on iPhone 4s
10 answers
Answers
answer 1
NO. Virgin Mobile uses CDMA networking technology. This does not allow you to talk on the phone and access the internet through the mobile network at the same time. The only way you could do it is if you are accessing the internet through a local WiFi network.

In USA, AT&T is the only mobile carrier with the iPhone whose network allows voice and data access at the same time (they use GSM technology). T-Mobile also uses the same, but they don't have the iPhone.
answered 2 years ago
by
Predrag
Manhattan
answer 2
I have the Moto Triumph and I do it all the time on or off wifi.
answered 2 years ago
by
Brendan
Michigan
answer 3
- Actually . Yes You Can , Well From My Knowledege All Carriers do That .
answered 2 years ago
by
Shay_WasHere
answer 4
No.

Virgin Mobile does NOT allow you to talk and browse the internet at the same time. Has nothing to do with the phone, carrier doesn't allow.
answered 2 years, 1 month ago
by
VM Optimus V user
answer 5
yes only with wi-fi
answered 2 years, 1 month ago
by
Ron R
answer 6
The only network you can talk and surf on is At&t
answered 2 years, 2 months ago
by
Krista
answer 7
Yes you can multi task with this phone. You can with android Triumph so the Iphone should be the same.
answered 2 years, 2 months ago
by
Niki
Redding CA
answer 8
YES YOU CAN BECAUSE IT'S UPDATED WITH THE LATEST APPLE SOFTWARE.
answered 2 years, 2 months ago
by
Joel
Albany, NY
answer 9
You can but only when it's connected to wifi
answered 2 years, 2 months ago
by
Justin
answer 10
No you can't with this phone/service
answered 2 years, 2 months ago
by
Jim
Question
Is there a family plan for two phones?
I'm wondering if I must pay $70/month for two iPhones or if we can share one plan?
asked 2 years, 2 months ago
by
M
on iPhone 4s
14 answers
Answers
answer 1
You must each pay for a plan. Unfortanally with pe-paid there are no group or shared plans at this time.
answered 2 years, 2 months ago
by
Krista
answer 2
No you can't share a plan but you will get a $5 discount with the iPhone so it will only be $60 for two people if you get the unlimited data and web , unlimited messaging , and 300 minutes.
answered 2 years, 2 months ago
by
Morgan
answer 3
No
answered 2 years, 2 months ago
by
Josh
answer 4
Sorrey but virgin mobile doesn't have family plans. But you can open as many account's you want sorry
answered 2 years, 2 months ago
by
C
answer 5
Two phones have to have different plans. You can't share.
answered 2 years, 2 months ago
by
Adam
answer 6
they are two individual phones so they will have individual plans, therefor you will have to pay 70 for both if you get the 35 dollar plan.
answered 2 years, 2 months ago
by
David
answer 7
No there are no family plans. It's one price per phone, no matter how many phones you get.
answered 2 years, 2 months ago
by
Eddie
answer 8
No they dont let you share plans on pepaid on on regular plans with a contract
answered 2 years, 2 months ago
by
jennifer
answer 9
no virgin moblie is prepaid meanin no family plans only single plans.
answered 2 years, 2 months ago
by
helpful tip
answer 10
No, because the plans are already really cheap.
answered 2 years, 2 months ago
by
YNWA
answer 11
virgin mobile doesn't have sharing, you have to pay for each phone and each is on its own plan
answered 2 years, 2 months ago
by
ken
illinois
answer 12
no family plans
answered 2 years, 2 months ago
by
KEV
answer 13
There are no family plans on Virgin Mobile. The price will be for each device you have. If you use an auto-payment, you could get 300 minutes, unlimited texting, and unlimited data (slowed at 2.5GB) for 2 phones for $60 which is FAR cheaper than any other carrier.
answered 2 years, 2 months ago
by
Matthew S
answer 14
Is impossible to share the plan with virgin mobile
answered 2 years, 2 months ago
by
Jesus
El paso
Question
One
Are you going to be able to Skype and or FaceTime with the iPhone 4s
asked 2 years, 2 months ago
by
Samantha
Bell ca
on iPhone 4s
10 answers
Answers
answer 1
yes you can
answered 1 year, 2 months ago
by
Bob
answer 2
Yes, but only over Wi-Fi right now. In fall, however, when iOS 6 comes out, you can do it over cellular networks.
answered 2 years ago
by
That other guy over there
Nowhere
answer 3
Yes, you can do both along with other video chatting apps like Tango.
answered 2 years, 2 months ago
by
hawaiiinsomniac
Honolulu, HI
answer 4
yes. it has a front facing camera. plus if you just scrolled down when you were looking at the phone you could read that where they advertise FaceTime. :P
answered 2 years, 2 months ago
by
sarah
answer 5
yes
answered 2 years, 2 months ago
by
Steph
answer 6
Of course. Anything you can do with and iPhone 4s on another plan, you can do with it on VM. Skype and FaceTime are a lot of fun.
answered 2 years, 2 months ago
by
Steph
DE
answer 7
Yes. Face Time is an application put into the phone by the manufactuerer (Apple) and Skype is freely available in the App store.
answered 2 years, 2 months ago
by
Veronica
New York
answer 8
Yes.. You will be able to do everything on the iPhone that you would be able to on Verizon, Sprint, AT&T without hidden fees and overages
answered 2 years, 2 months ago
by
Tyler O.
answer 9
Yes
answered 2 years, 2 months ago
by
Edgar
answer 10
Yes, you can do anything an iphone could do minus a contract.
answered 2 years, 2 months ago
by
Gina
Question
Can I keep my Old Rate?
I have the old 25$ Rate, can I still keep that if I buy a iPhone 4s?
asked 2 years, 2 months ago
by
John
Maryland
on iPhone 4s
8 answers
Answers
answer 1
how can you keep your old rate? cause i tried and they said my rate would go up to 35
answered 1 year, 6 months ago
by
valerie
ca
answer 2
ive been in virgin mobile service now for more then 2 years. YES, you can still hold that rate! but you have to make sure you dont use any other top ups like $35 or above because that will change your rate permanetly and YOU CANNOT GO BACK. i used to only pay $10, then i accidently paid with a $25 top up and it saves that rate. So YES, if u still have a $25 plan, make sure u do not pay over that a month if u still want to stay in that plan. (:
answered 1 year, 11 months ago
by
Jennifer
answer 3
I supose, when i had the samsumg intercept I started out with the $25 rate and then i swiched to the HTC even though i heard it started off with the $35 rate, but as soon as i did the switch i still pay the 25. so i'll say just YES for now. i gotta find out for myself as well....
answered 2 years, 1 month ago
by
Soph
LA
answer 4
No, if you purchase a new phone now you will get the new rates starting at $35.
answered 2 years, 2 months ago
by
Gina
answer 5
No
answered 2 years, 2 months ago
by
Jesus
El paso tx
answer 6
Nope, they sent out an email to all their $25 accounts that if you buy a new phone released after June, then you would have to switch to their new lowest plan.
answered 2 years, 2 months ago
by
Killian
answer 7
No you can not, you'd be paying 5 more a month for an Iphone...
answered 2 years, 2 months ago
by
Crys
answer 8
No, when you buy this phone you will need to upgrade to at least the $35. BUT if you register a credit card and sign up for auto=payment every month, you get a $5 discount on your bill so really its only $30/mo. That is a steal for iPhone.

Do the math…
Virgin Mobile: Phone $688 (tax) $30/ mo over 2 years = $1408
“Contract” Carriers: Phone $199 + $80/ mo 2 year contract + taxes, fees, admin costs and limits on data usage (not UNLIMITED like Virgin): $2119
That is a huge savings!!
answered 2 years, 2 months ago
by
Kimmy
Question
If I had an iPhone 4S with Sprint, can I make it a prepaid phone with Virgin Mobile, or do I have to buy a whole new phone?
asked 2 years, 2 months ago
by
Kayla
on iPhone 4s
4 answers
Answers
answer 1
All you have to do is take it to a virgin mobile place and they will switch you to them
answered 1 year, 3 months ago
by
Princess
answer 2
Yes, you can!
answered 2 years, 1 month ago
by
tee
answer 3
It needs to be a Virgin Mobile Iphone 4s
answered 2 years, 2 months ago
by
Avi
LA
answer 4
NO you can't, the phones and network is locked. You need to buy a Virgin iPhone to use with Virgin service/plans
answered 2 years, 2 months ago
by
Kr
Question
Is it CDMA or GSM?
asked 2 years, 2 months ago
by
Ashley Steinberg
on iPhone 4s
9 answers
Answers
answer 1
Both
answered 1 year, 5 months ago
by
Darryl
answer 2
GSM will only work with virgin
answered 2 years ago
by
Michael
answer 3
CDMA all sprint is cdma
answered 2 years, 1 month ago
by
james
seattle
answer 4
Although the iPhone has both a GSM & CDMA capabilities the GSM capabilities are disabled in the VirginMobile version. Also, based on article on CNET, Virgin will not unlock the phones.
answered 2 years, 1 month ago
by
wizbang
answer 5
Both. In the U.S. it will run on Virgin Mobile's (Sprint's) CDMA network. But when traveling overseas or in another country it will move to the global standard which is GSM. When roaming on the GSM network in another country you will have charges for usage (such as data, minutes, or texts)
answered 2 years, 2 months ago
by
Ray
answer 6
It is a CDMA Device. VirginMobile runs on Sprint service. And only on the Sprint 3G service.

GSM Device require a SIM Card. The VirginMobile iPhone has no SIM Card
(Also LTE (4G) device require SIM Cards, the iPhone 4S is not 4G compatible)
answered 2 years, 2 months ago
by
Marsh
answer 7
both!!!!
answered 2 years, 2 months ago
by
Dennis
washington
answer 8
Its both, CDMA in the states and GSM world wide.
answered 2 years, 2 months ago
by
Jay
answer 9
Its CDMA
answered 2 years, 2 months ago
by
S_Bear
Question
can i buy the iPhone at the apple store or i have to order it online ?
asked 2 years, 2 months ago
by
UlisesHernandezB
on iPhone 4s
6 answers
Answers
answer 1
Yes you can. I got my sprint iPhone 4S replaced at the Apple Store, and all you have to do is add it to your plan and it will switch over to CDMA, make sure you get one of the staff members there to help you. It's a world phone, so I know for sure it works.
answered 2 years ago
by
Charles
Austin, TX
answer 2
No, they use different technology. The iPhones sold through the Apple store uses GSM technology, while Virgin uses CDMA technology.
answered 2 years, 1 month ago
by
New Yorker
New York
answer 3
It depends on which apple store you are closest to. Some stores may not have it in stock at the time. What I would suggest is contacting your local apple store and asking them if they have the iphone in stock. Dont forget to mention exactly what model you are wanting to purchase.
answered 2 years, 1 month ago
by
Kayla
answer 4
No, not the Virgin Mobile iPhone 4/4S. You don't have to order it online. You can get it at Best Buy or Radioshack or any other authorized dealer.
answered 2 years, 1 month ago
by
Celia
Rockville, MD
answer 5
No you cant buy it at the Apple Store but you can buy it at best buy and put it on their credit card and pay monthly payment on it
answered 2 years, 1 month ago
by
Titus Nickleson
answer 6
You can buy it here on Virgins site, or starting June29th at Best Buy or Radio Shack. Sprint and Apple will not carry it.
answered 2 years, 2 months ago
by
Mit
Question
are the prices of the iphone going to go down by october or december??
i was gonna get an iphone for my birthday witch is in october, or for christmas. and my parents wont pay that much for a phone
asked 2 years, 2 months ago
by
hannah
on iPhone 4s
4 answers
Answers
answer 1
yeppp its lowerd now , my parents making me pay for mine . im almost there ^__^
answered 1 year, 8 months ago
by
allysah
answer 2
I wouldn't count on it. iPhones are highly sought after and even though the iPhone 5 should in theory be on the market the Contract Carriers will discount the 4S like they did the 4 & 3GS in prior years, BUT the month to month carriers aren't getting a contract out of the deal so Virgin still has to cover their costs.

The only way would be if Apple subsidizes it and they haven't in past years, it always been the contract carriers (Verizon, ATT, etc)
answered 2 years, 1 month ago
by
wizbang_fl
Miami
answer 3
yes the new iphone 5 will be out around nov so the price of the 4s should decrease
answered 2 years, 1 month ago
by
isheep
answer 4
Yes , it will be lower in about 6 months.
answered 2 years, 2 months ago
by
Morgan
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