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Customer Questions & Answers for
iPhone 4s

iPhone 4s is the fastest, most powerful iPhone ever. It features an 8-megapixel camera with all-new optics. It records stunning 1080p-HD video. It comes with iOS 5 and iCloud. And it's the only phone with Siri - your intelligent assistant that helps you get things done, just by using your voice.
Customer Questions & Answers:
897 Questions
 | 
862 Answers
Overall Rating:
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Questions & Answers for iPhone 4s

Question
If I had an iPhone 4S with Sprint, can I make it a prepaid phone with Virgin Mobile, or do I have to buy a whole new phone?
asked 2 years, 2 months ago
by
Kayla
on iPhone 4s
4 answers
Answers
answer 1
All you have to do is take it to a virgin mobile place and they will switch you to them
answered 1 year, 3 months ago
by
Princess
answer 2
Yes, you can!
answered 2 years, 2 months ago
by
tee
answer 3
It needs to be a Virgin Mobile Iphone 4s
answered 2 years, 2 months ago
by
Avi
LA
answer 4
NO you can't, the phones and network is locked. You need to buy a Virgin iPhone to use with Virgin service/plans
answered 2 years, 2 months ago
by
Kr
Question
Is the iPhone locked?
Can I use it with other carriers in the US or international?
asked 2 years, 2 months ago
by
Matt
Mountain View
on iPhone 4s
2 answers
Answers
answer 1
No.
answered 2 years, 2 months ago
by
Fun Kee
answer 2
yes.
answered 2 years, 2 months ago
by
Kr
Question
Can you transfer an iPhone you already have to Virgin Mobile?
If I already have an iPhone that isn't bound to another contract, is it possible to transfer the service on my phone to Virgin Mobile?
asked 2 years, 2 months ago
by
Drew
Erie, PA
on iPhone 4s
1 answer
Answers
answer 1
No, you cannot. Virgin Mobile iPhones are locked and so is the network.
answered 2 years, 2 months ago
by
S_Bear
Question
Can I carry over my existing Sprint Mobile phone number? And if so how do I do this?
asked 2 years, 2 months ago
by
Matthew Antaya
Los Angeles
on iPhone 4s
1 answer
Answers
answer 1
yup you sure can. You do it at activation, see below FAQ for details:

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/895/kw/port
answered 2 years, 2 months ago
by
S_Bear
Question
Is it CDMA or GSM?
asked 2 years, 2 months ago
by
Ashley Steinberg
on iPhone 4s
9 answers
Answers
answer 1
Both
answered 1 year, 5 months ago
by
Darryl
answer 2
GSM will only work with virgin
answered 2 years, 1 month ago
by
Michael
answer 3
CDMA all sprint is cdma
answered 2 years, 2 months ago
by
james
seattle
answer 4
Although the iPhone has both a GSM & CDMA capabilities the GSM capabilities are disabled in the VirginMobile version. Also, based on article on CNET, Virgin will not unlock the phones.
answered 2 years, 2 months ago
by
wizbang
answer 5
Both. In the U.S. it will run on Virgin Mobile's (Sprint's) CDMA network. But when traveling overseas or in another country it will move to the global standard which is GSM. When roaming on the GSM network in another country you will have charges for usage (such as data, minutes, or texts)
answered 2 years, 2 months ago
by
Ray
answer 6
It is a CDMA Device. VirginMobile runs on Sprint service. And only on the Sprint 3G service.

GSM Device require a SIM Card. The VirginMobile iPhone has no SIM Card
(Also LTE (4G) device require SIM Cards, the iPhone 4S is not 4G compatible)
answered 2 years, 2 months ago
by
Marsh
answer 7
both!!!!
answered 2 years, 2 months ago
by
Dennis
washington
answer 8
Its both, CDMA in the states and GSM world wide.
answered 2 years, 2 months ago
by
Jay
answer 9
Its CDMA
answered 2 years, 2 months ago
by
S_Bear
Question
Can I multi task with the iPhone 4S on the Virgin/Sprint network (i.e. surf the web and talk at the same time)?
asked 2 years, 2 months ago
by
Ty
on iPhone 4s
10 answers
Answers
answer 1
NO. Virgin Mobile uses CDMA networking technology. This does not allow you to talk on the phone and access the internet through the mobile network at the same time. The only way you could do it is if you are accessing the internet through a local WiFi network.

In USA, AT&T is the only mobile carrier with the iPhone whose network allows voice and data access at the same time (they use GSM technology). T-Mobile also uses the same, but they don't have the iPhone.
answered 2 years ago
by
Predrag
Manhattan
answer 2
I have the Moto Triumph and I do it all the time on or off wifi.
answered 2 years ago
by
Brendan
Michigan
answer 3
- Actually . Yes You Can , Well From My Knowledege All Carriers do That .
answered 2 years, 1 month ago
by
Shay_WasHere
answer 4
No.

Virgin Mobile does NOT allow you to talk and browse the internet at the same time. Has nothing to do with the phone, carrier doesn't allow.
answered 2 years, 1 month ago
by
VM Optimus V user
answer 5
yes only with wi-fi
answered 2 years, 2 months ago
by
Ron R
answer 6
The only network you can talk and surf on is At&t
answered 2 years, 2 months ago
by
Krista
answer 7
Yes you can multi task with this phone. You can with android Triumph so the Iphone should be the same.
answered 2 years, 2 months ago
by
Niki
Redding CA
answer 8
YES YOU CAN BECAUSE IT'S UPDATED WITH THE LATEST APPLE SOFTWARE.
answered 2 years, 2 months ago
by
Joel
Albany, NY
answer 9
You can but only when it's connected to wifi
answered 2 years, 2 months ago
by
Justin
answer 10
No you can't with this phone/service
answered 2 years, 2 months ago
by
Jim
Question
Can I keep my Old Rate?
I have the old 25$ Rate, can I still keep that if I buy a iPhone 4s?
asked 2 years, 2 months ago
by
John
Maryland
on iPhone 4s
8 answers
Answers
answer 1
how can you keep your old rate? cause i tried and they said my rate would go up to 35
answered 1 year, 7 months ago
by
valerie
ca
answer 2
ive been in virgin mobile service now for more then 2 years. YES, you can still hold that rate! but you have to make sure you dont use any other top ups like $35 or above because that will change your rate permanetly and YOU CANNOT GO BACK. i used to only pay $10, then i accidently paid with a $25 top up and it saves that rate. So YES, if u still have a $25 plan, make sure u do not pay over that a month if u still want to stay in that plan. (:
answered 1 year, 11 months ago
by
Jennifer
answer 3
I supose, when i had the samsumg intercept I started out with the $25 rate and then i swiched to the HTC even though i heard it started off with the $35 rate, but as soon as i did the switch i still pay the 25. so i'll say just YES for now. i gotta find out for myself as well....
answered 2 years, 2 months ago
by
Soph
LA
answer 4
No, if you purchase a new phone now you will get the new rates starting at $35.
answered 2 years, 2 months ago
by
Gina
answer 5
No
answered 2 years, 2 months ago
by
Jesus
El paso tx
answer 6
Nope, they sent out an email to all their $25 accounts that if you buy a new phone released after June, then you would have to switch to their new lowest plan.
answered 2 years, 2 months ago
by
Killian
answer 7
No you can not, you'd be paying 5 more a month for an Iphone...
answered 2 years, 2 months ago
by
Crys
answer 8
No, when you buy this phone you will need to upgrade to at least the $35. BUT if you register a credit card and sign up for auto=payment every month, you get a $5 discount on your bill so really its only $30/mo. That is a steal for iPhone.

Do the math…
Virgin Mobile: Phone $688 (tax) $30/ mo over 2 years = $1408
“Contract” Carriers: Phone $199 + $80/ mo 2 year contract + taxes, fees, admin costs and limits on data usage (not UNLIMITED like Virgin): $2119
That is a huge savings!!
answered 2 years, 2 months ago
by
Kimmy
Question
if you sign up or auto pay what is the lowest that your monthly bill will go?
asked 2 years, 2 months ago
by
josh
missouri
on iPhone 4s
3 answers
Answers
answer 1
it will be $30, read the details posted.
answered 2 years, 2 months ago
by
iphone4s
answer 2
30.00 USD a month plus taxes.
answered 2 years, 2 months ago
by
Trey
NYC
answer 3
$30 a month for 300 minutes and Unlimited Data/Text
answered 2 years, 2 months ago
by
Kimmy
Question
can i buy the iPhone at the apple store or i have to order it online ?
asked 2 years, 2 months ago
by
UlisesHernandezB
on iPhone 4s
6 answers
Answers
answer 1
Yes you can. I got my sprint iPhone 4S replaced at the Apple Store, and all you have to do is add it to your plan and it will switch over to CDMA, make sure you get one of the staff members there to help you. It's a world phone, so I know for sure it works.
answered 2 years ago
by
Charles
Austin, TX
answer 2
No, they use different technology. The iPhones sold through the Apple store uses GSM technology, while Virgin uses CDMA technology.
answered 2 years, 1 month ago
by
New Yorker
New York
answer 3
It depends on which apple store you are closest to. Some stores may not have it in stock at the time. What I would suggest is contacting your local apple store and asking them if they have the iphone in stock. Dont forget to mention exactly what model you are wanting to purchase.
answered 2 years, 1 month ago
by
Kayla
answer 4
No, not the Virgin Mobile iPhone 4/4S. You don't have to order it online. You can get it at Best Buy or Radioshack or any other authorized dealer.
answered 2 years, 2 months ago
by
Celia
Rockville, MD
answer 5
No you cant buy it at the Apple Store but you can buy it at best buy and put it on their credit card and pay monthly payment on it
answered 2 years, 2 months ago
by
Titus Nickleson
answer 6
You can buy it here on Virgins site, or starting June29th at Best Buy or Radio Shack. Sprint and Apple will not carry it.
answered 2 years, 2 months ago
by
Mit
Question
Can i transfer my current Cricket wireless number over to Virgin Mobile?
asked 2 years, 2 months ago
by
Andrew
Philadelphia
on iPhone 4s
2 answers
Answers
answer 1
Cricket is also carrying these phone, cheaper too, so if you already have it, keep it !
answered 2 years, 2 months ago
by
Mischa
answer 2
yup! you do it during activation by selecting I want to switch my nmber from another company
answered 2 years, 2 months ago
by
Jim
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