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iPhone 5s 16 GB

The highly advanced iPhone 5s features the A7 chip with 64-bit architecture, the Touch ID fingerprint sensor, a new 8-megapixel iSight camera, a new FaceTime HD camera, ultrafast LTE wireless, iOS 7, and iCloud.
Customer Questions & Answers:
567 Questions
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612 Answers
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Questions & Answers for iPhone 5s 16 GB

Question
can you get an upgrade of the next generation of iphones release. ex. iphone6
asked 5 months, 2 weeks ago
by
maryann
tennessee
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Virgin Mobile doesn't upgrade your phone. You must buy your own Virgin Mobile USA phone. You can change phones whenever you like.

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. For details, see the following page:
          http://buyback.virginmobileusa.com/vmb/select
answered 5 months, 2 weeks ago
by
Dan L.
Question
If I order a phone on Friday how long will it take to be shipped?
asked 5 months, 2 weeks ago
by
LeShawn McCullar
Fort Worth TX
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Shipping usually takes 3-5 business days on this website. Expedited shipping is also available.
answered 5 months, 2 weeks ago
by
Dan L.
Question
how much is it
asked 5 months, 2 weeks ago
by
naybay
44313
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Click ADD TO CART to see the online web price. Click REMOVE FROM CART or leave the page after viewing the price if you don't want to buy at this time.
answered 5 months, 2 weeks ago
by
Dan L.
Question
Can i pay the iphone 5s online with a debit card ?
I want to know if i can pay the iphone 5s online with a DEBIT card
asked 5 months, 2 weeks ago
by
Ovi
on iPhone 5s 16 GB
1 answer
Answers
answer 1
yes
answered 5 months, 2 weeks ago
by
Dan L.
Question
how long does overnight shipping take?
asked 5 months, 3 weeks ago
by
bruce
california
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Usually 2 business days.
answered 5 months, 2 weeks ago
by
Dan L.
Question
what is the battery life, how many hours talk time
For the Iphone 5 s how many hours talk time batery life
asked 5 months, 2 weeks ago
by
Susan Green
on iPhone 5s 16 GB
1 answer
Answers
answer 1
BATTERY
Talk Time 10 hrs on 3G
Standby Time 250 hrs

http://www.virginmobileusa.com/shop/cell-phones/iphone5s-gray-phone/features/#features
answered 5 months, 2 weeks ago
by
Dan L.
Question
what is beyond talk data ?
I looking for a phone with a hot spot
asked 5 months, 2 weeks ago
by
Richard Takeuchi
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All of the Beyond Talk plans feature Unlimited Web and Unlimited Data. Browse the internet all month. Use the data for apps like GPS.

HOTSPOT
► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):
       1. One of these phones: either Apple iPhone 4 or 4S(3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 5 months, 2 weeks ago
by
Dan L.
Question
How much will be my total cost if i decide to buy a iphone 5s 16gb with the 35 dollar plan?
asked 5 months, 2 weeks ago
by
Tomas
El Monte
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Usually, just the cost of the phone and the $35 for your Beyond Talk plan. All plans from Virgin Mobile include Caller ID, Call Forwarding, Call Waiting, 3-Way Conference Calling(most phones), and Voicemail. All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with 300 Talk Minutes with the $35/month plan.

EXTRAS
• Taxes
    Am I charged for taxes and other surcharges?
    Depends on your location.
    All of the Beyond Talk Plans are inclusive of taxes and surcharges. However, we collect sales taxes on all Top-Up transactions for all services that we
    process directly and, in certain states, we collect regulatory fees. Retailers are responsible for collecting sales taxes and, in some states, regulatory
    fees for Top-Up transactions that they process.
    http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#faqs
• Additional Minutes
    Your calling services will stop if you run out of minutes before the end of your month ($35 - 300 and $45 - 1200 minute plans). Additional minutes
    are 10¢ each.
• International Calls and Text Messages
    There are additional charges to MAKE international calls using any Beyond Talk plan(no additional charge to receive an international call).
    International calls are charged at the international per-minute rate for the country you're calling PLUS your standard airtime rate. Scroll down the
    Beyond Talk page to 'International Rates' then select the country's region in the 'Select A Region' menu for the international per-minute rate.
    http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/
    For all Beyond Talk, inbound and outbound international text messages cost 15¢ each. International picture messages are not available.
• Roaming
    Virgin Mobile USA phones work strictly within the USA. Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout
    the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other
    phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not
    send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
    Roaming is not available.
    - Coverage
        Check your COVERAGE on the top line of this webpage    OR    Follow the link at this FAQ:         http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage
• Phone Insurance
    Virgin Mobile offers Phone Insurance. See details at: http://www.virginmobileusa.com/help-support/phoneinsurance.html
    How to enroll in Phone Insurance                http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3399
    Phone Insurance coverage                          http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3395
    AppleCare+ is available, if you're getting an Apple iPhone.
    AppleCare+: What it is                                  http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5706/
    AppleCare+: Where you can purchase        http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5707
    Purchasing AppleCare+                                http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5708

PLEASE NOTE: AppleCare+ and manufacturer warranty are not available for pre-owned devices.

► CHARGES FOR EXTRAS
     You will need $$ in your Virgin Mobile account for additional minutes, international calls, international messages, downloads from Virgin XL, etc. You
     won't be allowed to buy these products unless you have money in your Virgin Mobile account. Select MY ACCOUNT on your phone or click 'Top-Up'
     at the top of this page to use a credit/debit card, PayPal, or Virgin Mobile Top-Up card to put money into your Virgin Mobile account.

► Monthly Auto Pay Discount for iPhones
     If you choose to Auto Pay your monthly payment you can get a monthly $5 discount on your Beyond Talk plan. Offer only available on the
     Apple iPhones.
     http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5696
answered 5 months, 2 weeks ago
by
Dan L.
Question
Does iPhone 5S on Virgin Mobile have Personal Hotspot?
If so, do you just pay extra for it on top of your plan?
asked 5 months, 3 weeks ago
by
Joey
on iPhone 5s 16 GB
2 answers
Answers
answer 1
nope, hotspot not available.
answered 5 months, 2 weeks ago
by
ben
answer 2
Sorry, no.
► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):
       1. One of these phones: both Apple iPhones 4 & 4S(3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 5 months, 3 weeks ago
by
Dan L.
Question
Can I travel overseas, let's say China, and use the phone with a local cellular service provider, China Unicom for example?
asked 5 months, 3 weeks ago
by
SH
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 5 months, 3 weeks ago
by
Dan L.
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