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Customer Questions & Answers for
iPhone 5s 16 GB

The highly advanced iPhone 5s features the A7 chip with 64-bit architecture, the Touch ID fingerprint sensor, a new 8-megapixel iSight camera, a new FaceTime HD camera, ultrafast LTE wireless, iOS 7, and iCloud.
Customer Questions & Answers:
781 Questions
 | 
836 Answers
Overall Rating:
4.71 out of 5
4.7
out of
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Product Details

Questions & Answers for iPhone 5s 16 GB

Question
why wont virgin mobile let me order the iphone?
I have a debit card and NOTHING is wrong with my card. I tried to order the phone and virgin mobile is always giving me an error message so they asked if I had a different card; I said no . I asked my cousin to try hers I'll give her the money back and she did, she got the same error message! What is going on? Virgin mobile doesn't accept debit cards to buy phones or something?
asked 8 months ago
by
gus
minnesota
on iPhone 5s 16 GB
1 answer
Answers
answer 1
There could be several reasons. There is no way to give you a good answer on this board. For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 7 months ago
by
Dan L.
Question
Can I get a free phone from y'all?
asked 8 months ago
by
Kylael Jefferies
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, that's not available.
answered 7 months ago
by
Dan L.
Question
How Much Does The Iphone 5s Cost?
It Just Says 20% Off On Here, But Its Doesn't Say The Price Or How Much It Costs Or Anything..
asked 8 months ago
by
Maria Calderon
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Click ADD TO CART to see the online web price. Click REMOVE FROM CART or leave the page after viewing the price if you don't want to buy at this time.
answered 7 months ago
by
Dan L.
Question
Help me out guys!! 5s (or) 5c?
Generally the best phone is iPhone 5s or iPhone 5c??? Cause I'm about to upgrade. It's about that time lol.
asked 8 months ago
by
Cj -
NYC
on iPhone 5s 16 GB
2 answers
Answers
answer 1
Well if you use flash often and would like a fingerprint scanner get the 5s, if that doesnt matter to you and are more into colors get 5c, personally i prefer 5s
answered 8 months ago
by
Alex
answer 2
IPhone 5S 64GB
answered 8 months ago
by
jay28
Aurora, IN
Question
Are these sold anywhere besides online?
Are VM iPhones sold in places like the apple store, best buy, etc. ?
asked 8 months ago
by
Alicia
on iPhone 5s 16 GB
1 answer
Answers
answer 1
The 5s is only available for this price on this website. Other iPhone models are available at stores.
answered 8 months ago
by
Dan L.
Question
How much is the bill for an iphone 5s a month ? That's including the service bill.
asked 8 months ago
by
Tanaiah
Boston
on iPhone 5s 16 GB
1 answer
Answers
answer 1
It's your choice. Apple iPhones from Virgin Mobile USA are available with the Beyond Talk plans($35, $45, and $55 per month). (Taxes may apply in your area.)
http://www.virginmobileusa.com/shop/cell-phones/iphones/

► All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with varying number of domestic Talk Minutes - starting at just $35/month.

   Beyond Talk          Monthly Talk              Messages                             Web Access
       Plans                    Minutes              (Text, IM, Email, Picture)
      • $55/month          UNLIMITED               UNLIMITED                             UNLIMITED
      • $45/month            1,200                     UNLIMITED                             UNLIMITED
      • $35/month             300                       UNLIMITED                             UNLIMITED
   The Beyond Talk plans and phones are described at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

► Hint: Click MANAGE MY ACCOUNT and sign up for Auto Pay to get a $5 per month discount on your Beyond Talk plan with Virgin Mobile's Apple iPhones. Offer available only on the iPhones.
http://www.virginmobileusa.com/iphone
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5696
answered 8 months ago
by
Dan L.
Question
Is this phone hotspot capable on this network?
asked 8 months ago
by
Madeline
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, no.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):
       1. The Apple iPhone 4s or Apple iPhone 4(3G network only)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month OR $5/day Hotspot option in your Virgin Mobile account

       You can see a list of the current Beyond Talk phones that can create a Mobile Hotspot at:
          http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 8 months ago
by
Dan L.
Question
how long are the shipping days
asked 8 months ago
by
Leslie
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Shipping usually takes 3-5 business days on this website. Overnight shipping is also available.
answered 8 months ago
by
Dan L.
Question
6/26/14 - When Will the iPhone 5s 64gb be restocked?
asked 8 months ago
by
Chris
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible to say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 8 months ago
by
Dan L.
Question
do u offer 2 lines out of 1 phone?
asked 8 months ago
by
Carl Kisaberth
pdx
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, that's not available on Virgin Mobile.
answered 8 months ago
by
Dan L.
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