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Customer Questions & Answers for
iPhone 5s 16 GB

The highly advanced iPhone 5s features the A7 chip with 64-bit architecture, the Touch ID fingerprint sensor, a new 8-megapixel iSight camera, a new FaceTime HD camera, ultrafast LTE wireless, iOS 7, and iCloud.
Customer Questions & Answers:
766 Questions
 | 
813 Answers
Overall Rating:
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Product Details

Questions & Answers for iPhone 5s 16 GB

Question
Temporarily out of stock means it will 100% back in stock, am i right?
When we serch iphone 64GB here, its say "temporarily out of stock". Means this phone is available soon as possible, it means not "No longer availabe". Am I right? We can wait for it for few days/week right.
asked 6 months ago
by
jay28
IN
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible to say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
when will the 64gb gold iphone 5s be restocked?
asked 6 months ago
by
Kayla
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
Do you accept trade-ins?
I am a customer with an iPhone 4s and would like to upgrade.
asked 6 months ago
by
Marty
North Wales, Pa. USA
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Virgin Mobile now takes trade-ins on certain phones. When shopping for a phone on this website click on the GET PAID TO TRADE tab. See the following page for details:
          http://buyback.virginmobileusa.com/vmb/select
answered 6 months ago
by
Dan L.
Question
Where does it say how much the phone will cost?
asked 6 months ago
by
Scarlett
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Click ADD TO CART to see the online web price. Click REMOVE FROM CART or leave the page after viewing the price if you don't want to buy at this time.
answered 6 months ago
by
Dan L.
Question
When are these phones going to be back in stock
asked 6 months ago
by
Gerardo
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
When will the iphone5s 64gb be restocked for 30% off again?
asked 6 months ago
by
Evan
Minnesota
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
When will IPhone 5S 64GB restock on website?
It will be available or not in week?
asked 6 months ago
by
jay28
IN
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
When will the 64gb iPhone 5s be restocked.
it's been about a month since they where available
asked 6 months ago
by
Tommy Harmer
South Pasadena
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
when will iphone 5s 64GB restocked?
and how long is "limited time" for web exclusive price?
asked 6 months ago
by
John
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

It's not possible say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
can i bring my own phone?
asked 6 months ago
by
jordan johnson
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, the Beyond Talk plans are only available on Apple iPhones from Virgin Mobile USA. Unlocked iPhones or iPhones from other carriers won't work with Virgin Mobile service. See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Apple iPhones from Virgin Mobile USA are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.
See the current Apple iPhones from Virgin Mobile USA at:     http://www.virginmobileusa.com/shop/cell-phones/iphone-phones/

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 6 months ago
by
Dan L.
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