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Customer Questions & Answers for
iPhone 5s 16 GB

The highly advanced iPhone 5s features the A7 chip with 64-bit architecture, the Touch ID fingerprint sensor, a new 8-megapixel iSight camera, a new FaceTime HD camera, ultrafast LTE wireless, iOS 7, and iCloud.
Customer Questions & Answers:
781 Questions
 | 
836 Answers
Overall Rating:
4.593 out of 5
4.6
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Questions & Answers for iPhone 5s 16 GB

Question
when will you get the iphones back in stock?
asked 1 year, 4 months ago
by
roni
roberts
on iPhone 5s 16 GB
1 answer
Answers
answer 1
It's not possible to say. Even Virgin Mobile support doesn't know. You'll just have to bookmark this page and check back regularly.

All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too.
answered 1 year, 4 months ago
by
Dan L.
Question
if i buy the phone on a site like amazon will you be able to provide service for it
asked 1 year, 4 months ago
by
curiouscustomer
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, only iPhones for Virgin Mobile USA are acceptable for Unlimited services. Apple iPhones from Virgin Mobile USA are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores. Unlocked iPhones or iPhones from other carriers won't work with Virgin Mobile service. Radio Shack's website is offering several iPhone models for Virgin Mobile USA.

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

See the current Apple iPhones from Virgin Mobile USA at:     http://www.virginmobileusa.com/shop/cell-phones/iphone-phones/

Virgin Mobile now takes certain phones as trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.

Note, you can find many more answers in the FAQs by clicking SUPPORT at the top of this web page, scroll down the page and click on VIEW ALL FAQS. Or go to:
http://virginmobileusa.custhelp.com/
answered 1 year, 4 months ago
by
Dan L.
Question
can an iphone from simple moblie be connected to virgin mobile?
asked 1 year, 4 months ago
by
Berenice
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Sorry, only iPhones for Virgin Mobile USA are acceptable for Unlimited services. Apple iPhones from Virgin Mobile USA are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores. Unlocked iPhones or iPhones from other carriers won't work with Virgin Mobile service. Radio Shack's website is offering several iPhone models for Virgin Mobile USA.

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

See the current Apple iPhones from Virgin Mobile USA at: http://www.virginmobileusa.com/shop/cell-phones/iphone-phones/

Virgin Mobile now takes certain phones as trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.

Note, you can find many more answers in the FAQs by clicking SUPPORT at the top of this web page, scroll down the page and click on VIEW ALL FAQS. Or go to:
http://virginmobileusa.custhelp.com/
answered 1 year, 3 months ago
by
Dan L.
Question
When and Where will the Iphone 5s be sold in stores such as Best buy and RadioShack?
asked 2 years, 7 months ago
by
Daniel
California
on iPhone 5s 16 GB
1 answer
Answers
answer 1
You should check with the stores. These boards are answered by other customers.
answered 2 years, 7 months ago
by
Steve
Question
When the phone is unlocked, can it be used on AT&T, or is it blocked from US GSM carriers like the iPhone 5 was?
asked 2 years, 7 months ago
by
Tyler
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Phones sold here are locked to Virgin USA, which is a CDMA network.
answered 2 years, 7 months ago
by
Steve
Question
Does it have warranty
asked 2 years, 7 months ago
by
ali
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Yes
answered 2 years, 7 months ago
by
Steve
Question
Is the phone GSM or CDMA
If this phone is CDMA, I guess other carriers wont work except Sprint.
asked 2 years, 7 months ago
by
Ryan
on iPhone 5s 16 GB
1 answer
Answers
answer 1
CDMA but locked to Virgin network. You can search the web for ways to unlock, even for GSM.
answered 2 years, 7 months ago
by
Steve
Question
Can I order iPhone5S in gold even though it's out of stock?
asked 2 years, 7 months ago
by
Tom Spence
on iPhone 5s 16 GB
1 answer
Answers
answer 1
No, you'll see the "add to cart" button is not functional.
answered 2 years, 7 months ago
by
Steve
Question
Does the iPhone 5s have a SIM car slot?
asked 2 years, 7 months ago
by
Luke
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Yes, with an LTE SIM card pre-installed.
answered 2 years, 7 months ago
by
Steve
Question
What stores can I purchase the iPhone 5s?
asked 2 years, 7 months ago
by
Cynthia
Dallas, Tx.
on iPhone 5s 16 GB
1 answer
Answers
answer 1
You will need to check with stores near you if you do not want to purchase online. See above "find a store."
answered 2 years, 7 months ago
by
Steve
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