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Customer Questions & Answers for
iPhone 5s 16 GB

The highly advanced iPhone 5s features the A7 chip with 64-bit architecture, the Touch ID fingerprint sensor, a new 8-megapixel iSight camera, a new FaceTime HD camera, ultrafast LTE wireless, iOS 7, and iCloud.
Customer Questions & Answers:
685 Questions
 | 
742 Answers
Overall Rating:
4.75 out of 5
4.8
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Questions & Answers for iPhone 5s 16 GB

Question
can i keep my old phone number, if it is from a different plan?
asked 7 months ago
by
Mckenze
on iPhone 5s 16 GB
1 answer
Answers
answer 1
CURRENT CUSTOMERS - PHONE SWAP
When you do a phone swap everything inside your Virgin Mobile account will be transferred to your new phone such as phone number, plan, minutes, and any balance in your account.

NEW CUSTOMERS - KEEP OLD NUMBER
► Yes, usually you can keep your old phone number when switching to Virgin Mobile.
See the following FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/895
answered 7 months ago
by
Dan L.
Question
Does the iPhone 5s come in Virgin Mobile packaging or it's original apple packaging?
asked 6 months ago
by
Mariah
on iPhone 5s 16 GB
1 answer
Answers
answer 1
All Virgin Mobile iPhones come in Virgin Mobile packaging because they have their own kind.
answered 6 months ago
by
Matthew Persinger
Mesa
Question
What network does Virgin Mobiel runoff of?
asked 6 months ago
by
Tanner Hash
Concord, NC
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Virgin Mobile network is based off the Sprint Network.
answered 6 months ago
by
Matthew Persinger
Mesa
Question
Is it possible to take this phone and move it to a Sprint contract since they run off the same network?
asked 6 months ago
by
Matt
on iPhone 5s 16 GB
1 answer
Answers
answer 1
No not really because Virgin Mobile operates a little on the Sprint Network. Just because it says it does, it is really more complicated.
answered 6 months ago
by
Matthew Persinger
Mesa
Question
is that for virgin mobile
asked 6 months ago
by
Kevin
on iPhone 5s 16 GB
1 answer
Answers
answer 1
yes
answered 6 months ago
by
Dan L.
Question
When and Where will the Iphone 5s be sold in stores such as Best buy and RadioShack?
asked 1 year ago
by
Daniel
California
on iPhone 5s 16 GB
1 answer
Answers
answer 1
You should check with the stores. These boards are answered by other customers.
answered 1 year ago
by
Steve
Question
When the phone is unlocked, can it be used on AT&T, or is it blocked from US GSM carriers like the iPhone 5 was?
asked 1 year ago
by
Tyler
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Phones sold here are locked to Virgin USA, which is a CDMA network.
answered 1 year ago
by
Steve
Question
Does it have warranty
asked 1 year ago
by
ali
on iPhone 5s 16 GB
1 answer
Answers
answer 1
Yes
answered 1 year ago
by
Steve
Question
Is the phone GSM or CDMA
If this phone is CDMA, I guess other carriers wont work except Sprint.
asked 1 year ago
by
Ryan
on iPhone 5s 16 GB
1 answer
Answers
answer 1
CDMA but locked to Virgin network. You can search the web for ways to unlock, even for GSM.
answered 1 year ago
by
Steve
Question
Can I order iPhone5S in gold even though it's out of stock?
asked 1 year ago
by
Tom Spence
on iPhone 5s 16 GB
1 answer
Answers
answer 1
No, you'll see the "add to cart" button is not functional.
answered 1 year ago
by
Steve
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