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Customer Questions & Answers for
Kyocera Event

Featuring a 3.5" touchscreen, Android 4.0, 1GHz processor and 3.2MP camera, the Kyocera Event is a big deal for a small price.
Customer Questions & Answers:
430 Questions
 | 
521 Answers
Overall Rating:
2.07 out of 5
2.1
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Questions & Answers for Kyocera Event

Question
Keeping a phone number from a paylo phone
Can I keep my phone number from my paylo phone plan if I get this phone and switch to the beyond talk n text plan?
asked 4 months, 1 week ago
by
Marlene
on Kyocera Event
1 answer
Answers
answer 1
Yes. Buy the Beyond Talk phone. Then do a phone swap from your payLo phone to the Beyond Talk phone. You'll be prompted to change plans.

According to the Terms and Conditions:

• Virgin Mobile and payLo accounts are maintained separately. If you switch between a Virgin Mobile service plan and a payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you may be given a new Virgin Mobile or payLo account (as applicable).

• you may switch current service plans, including between Virgin Mobile and payLo. When you switch service plans, you will not receive a refund of any portion of any previously paid service charges and you will lose all of your remaining unused minutes, messages, and data allotment.

CHANGING PLANS
You can easily change plans but there are some things that you need to know before switching. Here is your answer from the Help FAQs at http://virginmobileusa.custhelp.com

You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. Note that you will not be able to return to any expired plan (no longer offered) if you decide to change plans.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3324/kw/switching

HERE'S HOW
Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can see the plans that are available for your phone and change it, if necessary.

Or click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 4 months, 1 week ago
by
Dan L.
Question
can i use this phone for my assurence wireless account
asked 5 months, 4 weeks ago
by
troy
on Kyocera Event
1 answer
Answers
answer 1
No. The Kyocera Event is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 5 months, 3 weeks ago
by
Dan L.
Question
what operating system does this run on and can it be updated as new systems become available?
asked 5 months, 2 weeks ago
by
Kourtney
Michigan
on Kyocera Event
1 answer
Answers
answer 1
The Kyocera Event has Android™ 4.0, 1 GHz single core Processor, and 4GB ROM/512MB RAM Internal Memory. The OS can be updated if Virgin Mobile pushes it out to your phone.
answered 5 months, 2 weeks ago
by
Dan L.
Question
how can I replace my user . manual for the "Event" Kyocera
asked 4 months, 4 weeks ago
by
tammy
on Kyocera Event
1 answer
Answers
answer 1
See the Kyocera Event user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyoceraevent-en.pdf
answered 4 months, 4 weeks ago
by
Dan L.
Question
I see the kyrocra phone with free month is that all of them even if it's not on the box or do I gotta get the one with it on the box?
asked 4 months, 2 weeks ago
by
Joe
Hopkinsville
on Kyocera Event
1 answer
Answers
answer 1
Any promotional offers would depend on terms printed on the box. You should read the box.
answered 4 months, 2 weeks ago
by
Dan L.
Question
If I buy this phone can it be used with my lifeline plan.. My phone is not working too good
asked 4 months, 2 weeks ago
by
Renee Buckley
home
on Kyocera Event
1 answer
Answers
answer 1
No. The Kyocera Event is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 4 months, 2 weeks ago
by
Dan L.
Question
if I upgrade to new phone can I keep my present VM phone number?
I need a new phone. And I like the one I see here, if I upgrade to a new phone I want to keep my VM phone number.
asked 4 months, 2 weeks ago
by
Audrey
on Kyocera Event
1 answer
Answers
answer 1
When you do a phone swap between two Beyond Talk phones, everything in your Virgin Mobile account (phone number, balance, minutes, plan, etc) will be transferred to your new Beyond Talk phone.
answered 4 months, 2 weeks ago
by
Dan L.
Question
Does this phone work with assurance wireless $30 unlimited plan?
asked 4 months, 1 week ago
by
Vanessa
on Kyocera Event
1 answer
Answers
answer 1
No. The Kyocera Event is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 4 months, 1 week ago
by
Dan L.
Question
Can I download music to this phone?
asked 1 year, 6 months ago
by
pancho
on Kyocera Event
1 answer
Answers
answer 1
yea on Google play the app called MP3 music download
answered 1 year, 5 months ago
by
john
Question
is there a camera on the front?
asked 1 year, 4 months ago
by
meghan
on Kyocera Event
1 answer
Answers
answer 1
No
answered 1 year, 4 months ago
by
Steve
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