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Customer Questions & Answers for
Kyocera Event

Featuring a 3.5" touchscreen, Android 4.0, 1GHz processor and 3.2MP camera, the Kyocera Event is a big deal for a small price.
Customer Questions & Answers:
411 Questions
 | 
499 Answers
Overall Rating:
2.084 out of 5
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Questions & Answers for Kyocera Event

Question
calls and texts
CAN I RETRIEVE MY CURRENT AND CALL/TEXT MESSAGES HISTORY FROM MY PC
asked 2 months, 2 weeks ago
by
MICHAEL ZAMORA
on Kyocera Event
1 answer
Answers
answer 1
Yes. All Virgin Mobile plans include a Virgin Mobile account. Log into your account. [Click MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on VIEW HISTORY FOR - CALLS. You'll be able to see the call history for the past 60 days.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 2 months, 2 weeks ago
by
Dan L.
Question
how to find esn?
how to finf esn on kyrocia event?
asked 2 months, 2 weeks ago
by
gilbert
wills point texas
on Kyocera Event
0 answers
Answers
This question currently has no approved answers.
Question
could this phone get a case if so were do i buy it at
asked 2 months, 2 weeks ago
by
Francisco Natividad
on Kyocera Event
1 answer
Answers
answer 1
Ya this phone can get a case.....Ebay, amazon, walmart....etc
answered 2 months, 2 weeks ago
by
Monte
Michigan City
Question
is this phone available in stores?
asked 2 months, 2 weeks ago
by
Adriona
on Kyocera Event
1 answer
Answers
answer 1
No.

Not all phones on this website are available at stores. When shopping for phones on this website, look for the phrase "ALSO AVAILABLE IN THESE STORES" on the web page.
answered 2 months, 2 weeks ago
by
Dan L.
Question
how can i fix the little card holdervunder the battery it broke
asked 2 months, 4 weeks ago
by
stacey
on Kyocera Event
1 answer
Answers
answer 1
This question is best answered by calling Virgin Mobile Support. Click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.
answered 2 months, 4 weeks ago
by
Dan L.
Question
how long is the virgi. mobile event under warranty
Warranty
asked 3 months ago
by
James gibson
on Kyocera Event
1 answer
Answers
answer 1
Virgin Mobile answered your question in the FAQs:

All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3148
answered 3 months ago
by
Dan L.
Question
can i use my verizon CDMA phone on VM network?
asked 3 months ago
by
bill
florence,arizona
on Kyocera Event
1 answer
Answers
answer 1
Sorry, unlocked phones and phones from other carriers will not work with Beyond Talk plans. The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA. You must use a phone from Virgin Mobile USA for service.

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.
► See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 3 months ago
by
Dan L.
Question
i have an assurance wireless can i buy a Kyocera Event an transfer my number to this phone an still use it
asked 3 months, 1 week ago
by
norris granberry
on Kyocera Event
1 answer
Answers
answer 1
No. The Kyocera Event is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 3 months, 1 week ago
by
Dan L.
Question
Does the camera zoom in and out?
asked 3 months, 1 week ago
by
Amy Shawcroft
Colorado
on Kyocera Event
1 answer
Answers
answer 1
See the Kyocera Event user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyoceraevent-en.pdf

Zoom In or Out on a Photo ............................................................................................... 133
answered 3 months, 1 week ago
by
Dan L.
Question
Keeping a phone number from a paylo phone
Can I keep my phone number from my paylo phone plan if I get this phone and switch to the beyond talk n text plan?
asked 3 months, 1 week ago
by
Marlene
on Kyocera Event
1 answer
Answers
answer 1
Yes. Buy the Beyond Talk phone. Then do a phone swap from your payLo phone to the Beyond Talk phone. You'll be prompted to change plans.

According to the Terms and Conditions:

• Virgin Mobile and payLo accounts are maintained separately. If you switch between a Virgin Mobile service plan and a payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you may be given a new Virgin Mobile or payLo account (as applicable).

• you may switch current service plans, including between Virgin Mobile and payLo. When you switch service plans, you will not receive a refund of any portion of any previously paid service charges and you will lose all of your remaining unused minutes, messages, and data allotment.

CHANGING PLANS
You can easily change plans but there are some things that you need to know before switching. Here is your answer from the Help FAQs at http://virginmobileusa.custhelp.com

You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. Note that you will not be able to return to any expired plan (no longer offered) if you decide to change plans.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3324/kw/switching

HERE'S HOW
Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can see the plans that are available for your phone and change it, if necessary.

Or click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 3 months, 1 week ago
by
Dan L.
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