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Customer Questions & Answers for
Kyocera Event

Featuring a 3.5" touchscreen, Android 4.0, 1GHz processor and 3.2MP camera, the Kyocera Event is a big deal for a small price.
Customer Questions & Answers:
471 Questions
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558 Answers
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Questions & Answers for Kyocera Event

Question
if i have a free goverment phone but i would like a phone with a camera
can i get one and pay for photos is there a plan for just that and can i upgrade to a camera phone
asked 5 months, 4 weeks ago
by
tina
on Kyocera Event
1 answer
Answers
answer 1
Yes. All the payLo phones, including the new LG Aspire, are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website at: http://www.assurancewireless.com/

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.

HERE'S HOW
Swap your Virgin Mobile phone online

If you're a current Virgin Mobile customer and you've bought a new phone, you'll need to do a phone swap to switch your mobile number to the new device. There is no charge to complete this transaction online.

Simply click here to log into My Account [click MANAGE MY ACCOUNT at the top of this web page] with your phone number and 6-digit PIN. Choose Swap Phones from the 'I Want To...' menu on the right of the Account Overview tab. Next, you will need to enter the ESN number from your new phone and follow the steps to complete the phone swap.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/929
answered 5 months, 4 weeks ago
by
Dan L.
Question
do you have any cells that don't have all these apps?
not interested in apps
just want to call and be able to text
and do it international to Morocco
asked 6 months ago
by
jean
Tennessee
on Kyocera Event
1 answer
Answers
answer 1
Sure. Get one of the payLo phones. There are few apps on the payLo phones plus there are 3 payLo plans with minutes and text messaging.

All plans from Virgin Mobile include Caller ID, Call Waiting, 3-Way Conference Calling(most phones), Call Forwarding(most phones), and Voicemail.

payLo is Virgin Mobile's value brand. There are 3 payLo plans for the payLo phones. Walmart.com with Virgin Mobile USA is also offering a new payLo plan with unlimited minutes OR unlimited text messaging. All the payLo monthly plans will only work with the payLo phones. None of the payLo phones are smartphones.

   payLo                    Monthly Talk                  Messages                         Web Access
    Plans                       Minutes                 (Text and Picture messages)
      • $40/month          UNLIMITED                 UNLIMITED                            50MB
      • $30/month            1,500                         1,500                                  30MB
      • $20/month             400                               *                                        *
      *Text messages cost 15¢ each, picture messages 25¢ each, web access $1.50/MB

   The payLo plans and the payLo phones are described at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/
answered 6 months ago
by
Dan L.
Question
how can i trade in my old phone
Can i trade an old phone to help on paying on the new one
asked 6 months ago
by
Crystal
mesa az
on Kyocera Event
1 answer
Answers
answer 1
Maybe. When shopping for a phone on this website click on the GET PAID TO TRADE tab. See the following page for details:
          http://buyback.virginmobileusa.com/vmb/select
answered 6 months ago
by
Dan L.
Question
Can I text over WiFI
When I am at home I cannot get a cellular signal. Is there a way I can text via WiFi on my phone using my cell number?
asked 6 months ago
by
Mary
on Kyocera Event
1 answer
Answers
answer 1
Sorry, no. Text messaging using the Sprint network. Apps may be available that will let you use Wi-Fi for texting. See iTunes for iPhones or Google Play for Android phones.
answered 6 months ago
by
Dan L.
Question
Can you be in a group message?
asked 6 months ago
by
Allyx
on Kyocera Event
0 answers
Answers
This question currently has no approved answers.
Question
how doi go about upgrading my phone i have now? by traiding it in?
I would like to up grade to desire white if u have it! If not blacks good
asked 6 months ago
by
Helen Matney
snohomish washington
on Kyocera Event
1 answer
Answers
answer 1
You can buy a new phone and do a phone swap anytime.

Swap your Virgin Mobile phone online

If you're a current Virgin Mobile customer and you've bought a new phone, you'll need to do a phone swap to switch your mobile number to the new device. There is no charge to complete this transaction online.

Simply click here to log into My Account [click MANAGE MY ACCOUNT at the top of this web page] with your phone number and 6-digit PIN. Choose Swap Phones from the 'I Want To...' menu on the right of the Account Overview tab. Next, you will need to enter the ESN number from your new phone and follow the steps to complete the phone swap.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/929

When shopping for a phone on this website click on the GET PAID TO TRADE tab. See the following page for details:
          http://buyback.virginmobileusa.com/vmb/select
answered 6 months ago
by
Dan L.
Question
What is the cancellation policy?
I like this phone, but say I get it and 2 months down the road I get a new phone or want to change things up, can I cancel the service? If so, do I return the phone or keep it?
asked 6 months ago
by
Stinky
on Kyocera Event
1 answer
Answers
answer 1
Virgin Mobile answered your question in the FAQs:

• Cancel your Beyond Talk service

Since there are no long-term contracts, you're free to go whenever you want. Just give us a shout and we'll put a stop to your monthly charge. Keep in mind that you'll lose any unused minutes/messages when you cancel your service.

If you think another Virgin Mobile plan might be a better fit for you, it’s easy to make the switch. Click here to check out our plans.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3323

• Virgin Mobile offers a 14-Day Guarantee.

See these pages and FAQs for more information:
   http://www.virginmobileusa.com/14-day-guarantee
   http://virginmobileusa.custhelp.com/app/answers/detail/a_id/2156
answered 6 months ago
by
Dan L.
Question
what do i do if my phones stuck on virgin mobile scren
asked 6 months ago
by
jerri
on Kyocera Event
1 answer
Answers
answer 1
Pull out the battery. Then put it back in, turn on the phone and try again. If that doesn't work then dial *86 on your Virgin Mobile phone or click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care. You can also click LIVE CHAT on the left side of this web page, when available.

See the Kyocera Event user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyoceraevent-en.pdf
answered 6 months ago
by
Dan L.
Question
Can phone be used with paylo plan?
asked 6 months ago
by
kathy
on Kyocera Event
1 answer
Answers
answer 1
No. The Kyocera Event is a Beyond Talk phone and can only be used with a Beyond Talk plan.
answered 6 months ago
by
Dan L.
Question
how can i get the hot spot on my phone?
asked 6 months ago
by
george
77868
on Kyocera Event
1 answer
Answers
answer 1
► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

     1. One of the Beyond Talk plans ($35, $45, or $55 per month)
     2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
     3. One of these Beyond Talk phones:
          (uses 3G network only) Apple iPhone 4s, Kyocera Event
          (uses 4G LTE and 3G networks) HTC Desire, HTC Desire 816, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
                                                                 Samsung Galaxy Victory

     Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
     see the plans and options that are available for your phone.

     Read the legal stuff for more information:
          http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 6 months ago
by
Dan L.
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