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Customer Questions & Answers for
Kyocera Kona

Equipped with a 2.0MP camera, large screen and tactile keypad for faster, easier typing, the Kyocera Kona is the go-to phone for your talk, text and picture messaging needs.
Customer Questions & Answers:
237 Questions
 | 
277 Answers
Overall Rating:
3.725 out of 5
3.7
out of
5
Product Details

Questions & Answers for Kyocera Kona

Question
Does the external screen display caller ID?
asked 1 year, 10 months ago
by
LarryD
on Kyocera Kona
1 answer
Answers
answer 1
This question can only be answered by calling Virgin Mobile Support. For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.
answered 1 year, 7 months ago
by
Dan L.
Question
I have a pay as you go plan,can I find a new phone with the same plan?
asked 1 year, 9 months ago
by
Chris jJ.
on Kyocera Kona
1 answer
Answers
answer 1
You should be able to do a Phone Swap with any payLo phone from Virgin Mobile USA.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview
answered 1 year, 9 months ago
by
Dan L.
Question
Does this phone have a SD card?
asked 1 year, 9 months ago
by
James
on Kyocera Kona
1 answer
Answers
answer 1
No, there is no slot for a microSD card in the Kyocera Kona. However, it has 128MB of RAM for pictures.

Memory
256MB (ROM)/128MB (RAM)
answered 1 year, 9 months ago
by
Dan L.
Question
Can I put 2 different numbers/lines on the same phone with any virgin mobile plan/phone?
asked 1 year, 9 months ago
by
Hannah
Philly
on Kyocera Kona
1 answer
Answers
answer 1
Sorry, that feature is not available on Virgin Mobile.
answered 1 year, 9 months ago
by
Dan L.
Question
How does this phone rate for people with hearing aid/cochlear implantS?
asked 1 year, 1 month ago
by
Charles Schimmel
on Kyocera Kona
1 answer
Answers
answer 1
HAC Rating: M4/T4

You can get this information for any Virgin Mobile phone on this website by clicking on // VIEW FULL FEATURE LIST on the phones FEATURES & SPECS tab.
http://www.virginmobileusa.com/shop/cell-phones/kyocera-kona-phone/features/#features
answered 1 year, 1 month ago
by
Dan L.
Question
Will the Kyocera Kona work with assurance??
asked 1 year, 1 month ago
by
David Roberts
on Kyocera Kona
1 answer
Answers
answer 1
It should. All the payLo phones are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 year ago
by
Dan L.
Question
can i set my number to be restricted when i make calls?
asked 1 year ago
by
crazycharlie
on Kyocera Kona
1 answer
Answers
answer 1
Yes. To hide your Caller ID for only for the current call, dial [*] [6] [7], followed by the number you wish to call, and then press the send key. To permanently block your number call Virgin Mobile Customer Service at *86 on your Virgin Mobile phone.
answered 1 year ago
by
Dan L.
Question
Do I have to use the payLo or can I keep my current plan on a Kona
asked 1 year, 8 months ago
by
dahveed
california
on Kyocera Kona
1 answer
Answers
answer 1
Only the payLo plans and Assurance Wireless plans will be available when you setup your new Kyocera Kona from Virgin Mobile USA.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care. You can also click LIVE CHAT on the left side of this web page.
answered 1 year, 8 months ago
by
Dan L.
Question
I am on an Assurance Wireless plan and want to upgrade my phone
is the Kyocera Kona accepted by Assurance wirelrss
asked 1 year ago
by
Linda Auber
on Kyocera Kona
1 answer
Answers
answer 1
Yes. All the payLo phones are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 year ago
by
Dan L.
Question
Voice Mail
Does this phone have voice mail?
asked 1 year ago
by
Carol Nemeth
on Kyocera Kona
1 answer
Answers
answer 1
Yes. All plans from Virgin Mobile include Caller ID, Call Waiting, 3-Way Conference Calling(most phones), Call Forwarding(most phones),and Voicemail.
answered 1 year ago
by
Dan L.
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