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Customer Questions & Answers for
Kyocera Kona

Equipped with a 2.0MP camera, large screen and tactile keypad for faster, easier typing, the Kyocera Kona is the go-to phone for your talk, text and picture messaging needs.
Customer Questions & Answers:
237 Questions
 | 
277 Answers
Overall Rating:
3.725 out of 5
3.7
out of
5
Product Details

Questions & Answers for Kyocera Kona

Question
Is there a paylo phone I can get Pandora with?
I have payLo unlimited no contract plan and a Kyocera Kona. Is there a phone I can get Pandora with and use this plan?
asked 4 months, 1 week ago
by
Jerry
Greensboro, NC
on Kyocera Kona
1 answer
Answers
answer 1
Sorry, you can't stream audio or video with a payLo phone. You'll need one of the Unlimited Android or Apple phones with one of the Unlimite plans.
answered 4 months, 1 week ago
by
Dan L.
Question
Can i use this phone for the custome plan? for7.00
asked 4 months, 1 week ago
by
michelle
on Kyocera Kona
1 answer
Answers
answer 1
Sorry, your plan is only available with the Virgin Mobile Custom plans.
answered 4 months, 1 week ago
by
Dan L.
Question
how do you delete out going text messages
can delete incoming but not out going
asked 4 months, 3 weeks ago
by
Debra
on Kyocera Kona
0 answers
Answers
This question currently has no approved answers.
Question
Is this phone compatible with my hearing aid worn inside my ear? What about the volume and clarity?Thanks
asked 5 months, 2 weeks ago
by
Roz Spivack
on Kyocera Kona
1 answer
Answers
answer 1
Maybe. HAC Rating: M4/T4

The Kona has Bluetooth® 2.1. Supports Bluetooth® profiles: HFP 1.5, PBAP (server), HSP, GOEP, SDAP/SDP, OBEX, OPP, SPP. If your hearing aid supports Bluetooth then it must have one of these profiles to pair with the phone.
answered 5 months, 1 week ago
by
Dan L.
Question
I want to switch my phone to virgin
I have the virgin Kuna
asked 5 months, 2 weeks ago
by
Doris Owens
on Kyocera Kona
1 answer
Answers
answer 1
• The payLo plans are only available when setting up a payLo phone from Virgin Mobile USA. The payLo plans should be available if you bought the Kyocera Kona and you saw payLo on the box.
See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf
See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

• Phones from other carriers will not work with payLo plans.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. It doesn't matter where you buy the phone as long as it is one of the payLo phones from Virgin Mobile USA. Click 'Find A Store' at the top of this page for local nearby stores.

Virgin Mobile now takes trade-ins on certain phones. When shopping for a phone on this website click on the GET PAID TO TRADE tab.
answered 5 months, 2 weeks ago
by
Dan L.
Question
How can I get my picture off this camera?
Since I don't have a data plan I can't send pictures. Tried to use an USB cord to my desktop computer. No connection. Bought a Blue Tooth dongle. It recognizes the phone but doesn't provide anyway to access the photos much less download them. Going nuts here. Why have a camera if I can't access the photos?
asked 5 months, 3 weeks ago
by
Loren Brothers
Concrete, WA
on Kyocera Kona
1 answer
Answers
answer 1
The payLo phones are locked when using a USB cable. You can transfer using USB.

See the Kyocera Kona user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/PayLo_Kona_Eng_UG_(3.18.13).pdf
Try pairing your phone to a different computer. Not all files can be transferred by Bluetooth.
Send Items via Bluetooth ...................................................................................................72

You can send your picture to an email address. Picture Messages don't use data from a plan. They use the Messaging from your plan. You didn't mention which plan you have. Picture messages are included on the $40 and $30 plans. Picture messages cost 25¢ each on the $20 per month plan. With the $20 per month plan, you must have money in your Virgin Mobile account before sending a picture message. You can send your pictures to your email address instead of another phone. The picture will be attached to the email message when you receive it in your email box.
Send Pictures Using the Messaging Feature .....................................................................85
answered 5 months, 3 weeks ago
by
Dan L.
Question
can this phone be used with assurance wireless free talk & text plan ?
asked 6 months ago
by
wesley starnes
kingsport, TN 37664
on Kyocera Kona
1 answer
Answers
answer 1
The Assurance Wireless plans are available on all the payLo phones (unless you buy it from Walmart). You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website at: http://www.assurancewireless.com/

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 5 months, 3 weeks ago
by
Dan L.
Question
Can I get texts or emails from my computer and how would I do that?
How wud I b able to access my texts or email from a computer
asked 6 months ago
by
Ken stewart
on Kyocera Kona
1 answer
Answers
answer 1
Sorry, text messages are only available on the phone. Email is no longer available on the payLo phones unless you use the web browser and use data from your plan.
answered 5 months, 3 weeks ago
by
Dan L.
Question
does this phone work with assurance wireless?
asked 6 months ago
by
Kathy
on Kyocera Kona
1 answer
Answers
answer 1
Yes, all the payLo phones are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website at: http://www.assurancewireless.com/

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 6 months ago
by
Dan L.
Question
wi-fi lovers delight plan
is this a good plan for the kyocera kona phone
asked 6 months ago
by
david
on Kyocera Kona
1 answer
Answers
answer 1
The Wi-Fi Lovers Delight plan is only available on the Unlimited services phones.

► See the current phones for the Unlimited plans at: http://www.virginmobileusa.com/cell-phone-plans/data-messaging-plans/overview/#overview
answered 6 months ago
by
Dan L.
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