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Customer Questions & Answers for
Kyocera Kona

Equipped with a 2.0MP camera, large screen and tactile keypad for faster, easier typing, the Kyocera Kona is the go-to phone for your talk, text and picture messaging needs.
Customer Questions & Answers:
162 Questions
 | 
193 Answers
Overall Rating:
3.747 out of 5
3.7
out of
5
Product Details

Questions & Answers for Kyocera Kona

Question
will this phone take virgin mobile pay as you go cards
asked 4 days ago
by
terri
bentonville va
on Kyocera Kona
1 answer
Answers
answer 1
You can use Virgin Mobile Top-Up cards to make your monthly payment with any Beyond Talk, payLo, Broadband2Go or Assurance Wireless plan. It doesn't matter which phone model or device you have.
answered 4 days ago
by
Dan L.
Question
can i set my number to be restricted when i make calls?
asked 5 days ago
by
crazycharlie
on Kyocera Kona
1 answer
Answers
answer 1
Yes. To hide your Caller ID for only for the current call, dial [*] [6] [7], followed by the number you wish to call, and then press the send key. To permanently block your number call Virgin Mobile Customer Service at *86 on your Virgin Mobile phone.
answered 5 days ago
by
Dan L.
Question
Will this phone allow me to send photos taken with it via Bluetooth?
I would like to move photos from the phone quickly and easily. Is that possible?
asked 1 week, 1 day ago
by
Laurel
on Kyocera Kona
0 answers
Answers
This question currently has no approved answers.
Question
I have an Assurance wireless tiny Kyocera phone, is this phone comapatible to switch my service to? It is also a Virgin mobile phone.
asked 1 week, 2 days ago
by
Cathy
on Kyocera Kona
1 answer
Answers
answer 1
Yes. All the payLo phones are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 week, 1 day ago
by
Dan L.
Question
how long of shipping
asked 1 week, 4 days ago
by
cordell stoll
1366 peadmont
on Kyocera Kona
1 answer
Answers
answer 1
Shipping usually takes 3-5 business days(that's Mon-Fri) on this website. Expedited shipping is also available.
answered 1 week, 4 days ago
by
Dan L.
Question
will this phone work in my area...zip code 56218
asked 1 week, 5 days ago
by
Don Hall
Boyd,minn. 56218
on Kyocera Kona
1 answer
Answers
answer 1
Check your COVERAGE on the top line of this webpage.
          OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

Be sure to select your coverage interest such as 4G, 3G Data Coverage, or Voice Coverage in the boxes above the map.
answered 1 week, 4 days ago
by
Dan L.
Question
my mom wants a simple phone with just unlimited minutes,no texting required. Are there any plans with such?
asked 1 week, 5 days ago
by
Joey
on Kyocera Kona
1 answer
Answers
answer 1
Sorry, no. The $20 per month plan comes closest to your needs. It provides 400 minutes every month; nothing else is included. Additional minutes for the monthly plans are 10¢ each when you run out of minutes before the end of your month. Charges for additional minutes come out of your Virgin Mobile account. You can also start your next month early to get 400 minutes again.

There are 6 plans available from Virgin Mobile. All plans from Virgin Mobile include Caller ID, Call Waiting, 3-Way Conference Calling(most phones), Call Forwarding(most phones),and Voicemail. Pick the plan and phone that comes closest to your needs.

payLo is Virgin Mobile's value brand. There are 3 payLo plans for the payLo phones. All the payLo monthly plans will only work with the payLo phones. None of the payLo phones are smartphones.

   payLo                Monthly Talk               Messages                         Web Access
   Plans                    Minutes              (Text, IM, Email, Picture)
      • $40/month    UNLIMITED                UNLIMITED                            50MB
      • $30/month       1,500                      1,500                                   30MB
      • $20/month          400                         *                                           *
      *Text, email, IM messages cost 15¢ each, picture messages 25¢ each, web access $1.50/MB, Virgin XL 15¢/day

   The payLo plans and the payLo phones are described at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/

All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with varying number of domestic Talk Minutes - starting at just $35/month. And the device lineup starts with Apple iPhones and includes affordable Android™-powered 3G and 4G phones from top manufacturers - Kyocera, LG, and Samsung.

   Beyond Talk          Monthly Talk          Messages                      Web Access
   Plans                        Minutes          (Text, IM, Email, Picture)
      • $55/month          UNLIMITED           UNLIMITED                      UNLIMITED
      • $45/month          1,200                   UNLIMITED                      UNLIMITED
      • $35/month             300                   UNLIMITED                      UNLIMITED
   The Beyond Talk plans and phones are described at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview
answered 1 week, 5 days ago
by
Dan L.
Question
Can the Kona be used with a $ 20 top up card for 90 days, like one of my earliest V-Mobile phones?
asked 2 weeks ago
by
Tom Raia
97405 zip
on Kyocera Kona
1 answer
Answers
answer 1
Probably not. Several people had problems getting the Basic Rate plan on the Kyocera Kona and Brio. Virgin Mobile will suggest changing plans if you try to put the Basic Rate plan. You'll never get your Basic Rate plan back if you change plans since the Basic Rate is no longer offered.

EXPIRED BASIC RATE PLAN
► Virgin Mobile's offer for the Basic Rate plan, also known as Pay As You Go, expired as of Jun. 24, 2013. The Basic Rate plan is no longer available to new customers nor to current customers wishing to switch plans.

Current customers with the Basic Rate plan active in an account will be grandfathered and can keep the plan until the plan is discontinued as long as they don't change plans or let their accounts expire. If a current customer with an active Basic Rate plan changes to a monthly plan($20, $30, or $40 per month) the Basic Rate plan will no longer be available to them.
answered 1 week, 6 days ago
by
Dan L.
Question
Does this phone have Threaded Text Messaging
asked 2 weeks, 1 day ago
by
Dave
on Kyocera Kona
1 answer
Answers
answer 1
Yes. See the Kyocera Kona user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/PayLo_Kona_Eng_UG_(3.18.13).pdf

Messaging ................................................................................................................................61
       Compose Messages ..........................................................................................................61
       Access Messages ............................................................................................................62
       Threaded Messaging .........................................................................................................62
answered 2 weeks ago
by
Dan L.
Question
can i have bluetooth connected in my car and earpiece also.
asked 2 weeks, 3 days ago
by
dan crisafulli
on Kyocera Kona
1 answer
Answers
answer 1
It should. Bluetooth is backwards compatible. There should be no problems if your car and earpiece have Bluetooth® ver 2.1or higher. The Kyocera Kona has Bluetooth® ver 2.1. It supports Bluetooth® profiles: HFP 1.5, PBAP (server), HSP, GOEP, SDAP/SDP, OBEX, OPP, SPP. HFP is the hands-free profile and HSP is the headset profile.

See the Kyocera Kona user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/PayLo_Kona_Eng_UG_(3.18.13).pdf
answered 2 weeks, 1 day ago
by
Dan L.
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