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Customer Questions & Answers for
Kyocera Kona

Equipped with a 2.0MP camera, large screen and tactile keypad for faster, easier typing, the Kyocera Kona is the go-to phone for your talk, text and picture messaging needs.
Customer Questions & Answers:
219 Questions
 | 
255 Answers
Overall Rating:
3.712 out of 5
3.7
out of
5
Product Details

Questions & Answers for Kyocera Kona

Question
can I watch videos from websites
asked 3 days ago
by
edgar
on Kyocera Kona
0 answers
Answers
This question currently has no approved answers.
Question
does the phone come with charger and does it have the battery
asked 1 week ago
by
Georganna Sims
on Kyocera Kona
0 answers
Answers
This question currently has no approved answers.
Question
can i receive picture messages
asked 1 week, 3 days ago
by
gail
on Kyocera Kona
1 answer
Answers
answer 1
Depends which plan and phone you choose and where you are sending the picture. Your friend's phone & plan must be capable of receiving a picture message, too.

• Picture messages are part of the messages on the $40/month payLo plan and $30/month payLo plan. Picture messages cost 25¢ each with the $20/month plan.

• Although the new Samsung Entro doesn't have a camera it can send and receive picture messages, depending on your plan. All the other payLo and Beyond Talk phones can send/receive picture messages, depending on your plan.

• You can only send and receive picture messages in the United States. International picture messages are not available.
answered 1 week, 2 days ago
by
Dan L.
Question
what is account credit?
asked 2 weeks, 1 day ago
by
david mcbride
austin .tx
on Kyocera Kona
1 answer
Answers
answer 1
Money that is put into your Virgin Mobile account. You can use the money to pay for extra minutes, extra text messages, your next monthly payment, etc.
answered 2 weeks ago
by
Dan L.
Question
trasfer numberd
can I transfer THE NUMBERS FROM MY SAMSUNG PHJONE TO THIS PHONE.i AM ON VIRGIN MOBLE
asked 2 weeks, 2 days ago
by
MIKE OGDEN
on Kyocera Kona
1 answer
Answers
answer 1
That depends on the features on your new and old phones. Virgin Mobile doesn't have any facilities to transfer contacts. Transferring contacts falls to the features of the sending and receiving phone such as VCF files, USB cable, microSD card, Bluetooth. Some phones let you transfer contacts, music, photos, etc. using USB cables, microSD card, Bluetooth, etc. There is no standard method between all brands/models. You may need to use a computer.

Search for 'TRANSFER' and 'CONTACTS' in Virgin Mobile's FAQs by clicking SUPPORT at the top of this web page, scroll down the page and click on // SEE ALL FREQUENTLY ASKED QUESTIONS. Or go to http://virginmobileusa.custhelp.com/
Exporting contacts saved on your Android device: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5712/

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 week, 2 days ago
by
Dan L.
Question
does this phone have a car charger
Does this phone have a avaible car charger
asked 2 weeks, 5 days ago
by
velma sharp
on Kyocera Kona
1 answer
Answers
answer 1
Some phone accessories are available on this website, at local stores, and elsewhere. Click ACCESSORIES on the line above or go to http://www.virginmobileusa.com/shop/cell-phones/kyocera-kona-phone/accessories/

Click 'Find A Store' at the top of this page for local nearby stores.

Also, click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email.

The Kona uses a micro USB cable. You should be able to use any universal USB car charger.
answered 2 weeks, 3 days ago
by
Dan L.
Question
I have a Kyocera Kona phone. Can I get a payLo talk and text plan for it
asked 2 weeks, 6 days ago
by
Sandy
on Kyocera Kona
1 answer
Answers
answer 1
Yes. payLo is Virgin Mobile's value brand. There are 3 payLo plans for the payLo phones. Walmart.com with Virgin Mobile USA is also offering a new payLo plan with unlimited minutes OR unlimited text messaging. All the payLo monthly plans will only work with the payLo phones. None of the payLo phones are smartphones.

   payLo                    Monthly Talk                  Messages                         Web Access
    Plans                       Minutes                 (Text and Picture messages)
      • $40/month          UNLIMITED                 UNLIMITED                            50MB
      • $30/month            1,500                         1,500                                  30MB
      • $20/month             400                               *                                        *
      *Text messages cost 15¢ each, picture messages 25¢ each, web access $1.50/MB

   The payLo plans and the payLo phones are described at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/

All plans from Virgin Mobile include Caller ID, Call Waiting, 3-Way Conference Calling(most phones), Call Forwarding(most phones), and Voicemail.
answered 2 weeks, 3 days ago
by
Dan L.
Question
Can I use the virgin mobile phone kyocera event touchcreen phone with the free assurance plan
asked 3 weeks, 1 day ago
by
Dawn Browning
on Kyocera Kona
1 answer
Answers
answer 1
No. The Kyocera Event is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website at: http://www.assurancewireless.com/

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 2 weeks, 5 days ago
by
Dan L.
Question
does this have a sim card and which one GSM or CDMA
asked 3 weeks, 2 days ago
by
SURESH
INDIA
on Kyocera Kona
1 answer
Answers
answer 1
Virgin Mobile USA is a CDMA system. CDMA systems don't use conventional SIM cards.

READ MORE AT: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5793
answered 3 weeks ago
by
Dan L.
Question
does it come with a battery
asked 3 weeks, 2 days ago
by
gerald Harrison
on Kyocera Kona
1 answer
Answers
answer 1
Yes. All phones from Virgin Mobile include a battery.
answered 3 weeks ago
by
Dan L.
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