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Customer Questions & Answers for
Samsung Galaxy S III 4G LTE

Share smarter between devices and with friends. Use S Beam™ to share your playlists with a simple tap, or share pics real time with Share Shot. And with 4G LTE speed, you can upload selfies faster.
Customer Questions & Answers:
842 Questions
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903 Answers
Overall Rating:
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Questions & Answers for Samsung Galaxy S III 4G LTE

Question
Does the phone keep track of data usage?
asked 6 months ago
by
joe poppa
United States
on Samsung Galaxy S III 4G LTE
1 answer
Answers
answer 1
All Virgin Mobile plans include a Virgin Mobile account. Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on VIEW HISTORY FOR - MESSAGES. You'll be able to see the history for messages up to the past 60 days. There should also be history for calls and data.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 6 months ago
by
Dan L.
Question
Is it better to buy the phone online or at the store?
asked 6 months ago
by
Ohh Princess
on Samsung Galaxy S III 4G LTE
1 answer
Answers
answer 1
It doesn't matter. Obviously, you will get your phone faster if you buy at a store. But you have to play with the store's return policies if you want to return the phone.

See this page about phones purchased on this website:
http://www.virginmobileusa.com/14-day-guarantee
answered 6 months ago
by
Dan L.
Question
Can you save apps to the SD card?
asked 6 months ago
by
Linda
on Samsung Galaxy S III 4G LTE
0 answers
Answers
This question currently has no approved answers.
Question
is this phone factory unlocked
asked 6 months ago
by
David
on Samsung Galaxy S III 4G LTE
1 answer
Answers
answer 1
Sorry, all phones from Virgin Mobile are locked. They can't be used with any other carrier.
answered 6 months ago
by
Dan L.
Question
Does this phone really have jelly bean 4.3? That's what's the specs list..everything else says 4.1
asked 6 months ago
by
Dan
on Samsung Galaxy S III 4G LTE
0 answers
Answers
This question currently has no approved answers.
Question
Is the home key button the same size as the galaxy s4 or note ?
asked 6 months ago
by
@babidollflyy1
on Samsung Galaxy S III 4G LTE
0 answers
Answers
This question currently has no approved answers.
Question
Battery Charging Issues?
I have read online in numerous different threads about how the Samsung Galaxy S3 has charging issues. Some of the issues I've read about are that the phone wont charge at all, or it will only charge a few percent after being attached to a charger for hours. I was wondering if anyone else is experiencing the same issues or anything, thank you for your answers.
asked 6 months ago
by
Kelly J.
Washington
on Samsung Galaxy S III 4G LTE
1 answer
Answers
answer 1
If you have problems with your phone call Virgin Mobile Support. Click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
what options do vm for payment of new phone
asked 6 months ago
by
Patricia
on Samsung Galaxy S III 4G LTE
1 answer
Answers
answer 1
This website accepts credit/debit cards and PayPal. Some phones allow MORE TIME TO PAY. Click the MORE TIME TO PAY button when shopping for Virgin Mobile phones on this website.

If you are currently a customer, you can pay for your cell phone from the money in your account IF your balance is large enough. When you checkout, the Payment Method will include 'My Cash Balance' if your account has a balance large enough to cover the cost of the phone.This option won't be available if you don't have enough money in your account.

You can also buy Virgin Mobile USA phones elsewhere online or at a local store. Click 'Find a Store' at the top of this page for nearby stores.
answered 6 months ago
by
Dan L.
Question
Do I have to pay the full price for the Galaxy S3 or can I pay down payments on it?
asked 6 months ago
by
Emma Benson
on Samsung Galaxy S III 4G LTE
2 answers
Answers
answer 1
If you go through the Pay Pal Bill Me Later, you can pay it off in installments. Bill Me Later is basically online credit via Pay Pal. You have 6 months at 0% during which you can pay off the phone. After 6 months, you are charged an interest rate, 19% I think. This is the route I took.
answered 6 months ago
by
Sandra93
SW VA
answer 2
When buying on this website the entire amount is due.

This website accepts credit/debit cards and PayPal. Some phones allow MORE TIME TO PAY. Click the MORE TIME TO PAY button when shopping for Virgin Mobile phones on this website.

If you are currently a customer, you can pay for your cell phone from the money in your account IF your balance is large enough. When you checkout, the Payment Method will include 'My Cash Balance' if your account has a balance large enough to cover the cost of the phone.This option won't be available if you don't have enough money in your account.

You can also buy Virgin Mobile USA phones elsewhere online or at a local store. Click 'Find a Store' at the top of this page for nearby stores.
answered 6 months ago
by
Dan L.
Question
does it come with a home charger
asked 6 months ago
by
Joan Cox
Myrtle Beach, SC
on Samsung Galaxy S III 4G LTE
1 answer
Answers
answer 1
Yes. See "USB Data Cable Charger" at the bottom of the following page under WHAT'S IN THE BOX.
http://www.virginmobileusa.com/shop/cell-phones/samsung-galaxy-III-4G-LTE-phone/features/#features
answered 6 months ago
by
Dan L.
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