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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,030 Questions
 | 
1,119 Answers
Overall Rating:
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Product Details

Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
Does my area have 4G network towers so that i can get the unlimited plans with you guys?
I live in Lake Wales,FL 33859
asked 3 years, 2 months ago
by
Marcos
Lake wales, fl
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your coverage answer is on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

Be sure to select your coverage interest such as 4G, data coverage, or voice coverage.
answered 3 years, 2 months ago
by
Dan L.
Question
Can I transfer my current plan if I switch to the new wireless device?
asked 3 years, 2 months ago
by
Michael
Georgia
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
For the most accurate answer click 'Contact Us' at the bottom of this page and ask Virgin Mobile's Customer Care.
answered 3 years, 2 months ago
by
Dan L.
Question
Can you turn service on and off for less than a month at a time?
asked 3 years, 2 months ago
by
Harvey
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
No.
answered 3 years, 2 months ago
by
Dan L.
Question
can roku access this device?
asked 3 years, 2 months ago
by
Carl
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 years, 9 months ago
by
Dan L.
Question
Does this work for Netflix ?
asked 2 years, 6 months ago
by
Erica
Jersey city
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Click on REVIEWS above this white area for customer opinions about this Broadband2Go device and performance with Netflix.

The Broadband2Go plans with the Overdrive Pro provides a mobile, wireless internet connection for up to 5 laptops, notebooks, desktops or other computing devices. Software compatibility will depend on your computing device and the software.

• Before buying any 4G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
        OR
  Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

  Be sure to select your coverage interest such as 4G in the boxes above the map tool.

• Then see the System Requirements for each Broadband2Go device to determine compatibility with your computing device.
       http://www.virginmobileusa.com/mobile-broadband-plans/broadband-2-go/overview/
answered 2 years, 6 months ago
by
Dan L.
Question
what is the speed for mobile broadband?
asked 2 years, 6 months ago
by
joe v
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► 3G speeds (Ovation MC760 and MiFi 2200)
• Virgin Mobile answered your question in the FAQs:

    600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network

   http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

► 4G speeds (Overdrive Pro and U600 USB Stick)

• Virgin Mobile answered your question in the FAQs:
    Data speeds of Virgin Mobile’s Broadband2Go 3G/4G devices

    Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive Pro™ 3G/4G Mobile Hotspot and the U600 3G/4G USB
    Sticks average speeds ranging between 3 – 6 mbps as compared to 600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network – that’s up to 10 times
    faster!* The Sprint 4G Network reaches over 70 markets in the US.
   
*Based on download speed comparison of Sprint 3G avg. speeds (600 kbps – 1.4 mbps) vs. Sprint 4G avg. speeds (3 – 6 mbps). Actual speeds may
    vary based upon plan or other factors. These Virgin Mobile’s Broadband2Go devices operate on the Sprint 4G WiMAX Network.
    http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

► Important: Before buying any 4G device you should check 4G COVERAGE in your area on the top line of this webpage.
        OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select your coverage interest such as 4G, data coverage(3G), or voice coverage.

► You need one of the Broadband2Go plans and a Broadband2Go device that is compatible with your computing device. See the System Requirements
    for each Broadband2Go device to determine compatibility.
answered 2 years, 6 months ago
by
Dan L.
Question
Can i use the internet via a usb or ethernet cable?
asked 3 years, 2 months ago
by
Eddy
Washington, DC
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, via usb, but your speeds will be slower.
answered 3 years, 2 months ago
by
Jay
Tampa, Fl
Question
were can a battery or do I have to get a new package?
asked 2 years, 6 months ago
by
carlos
green
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
answered 2 years, 6 months ago
by
Dan L.
Question
Can I use this with a Roku Device?
asked 3 years, 2 months ago
by
Francine
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 years, 9 months ago
by
Dan L.
Question
will this work with an ipad??
asked 3 years, 2 months ago
by
m.sexton
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sure, any device will work if it has wifi.
answered 3 years, 2 months ago
by
Jay
Tampa, Fl
Product Details