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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,030 Questions
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1,119 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
Will Mi Fi Broadband work with my Ipad
asked 3 years, 2 months ago
by
Sammy
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, if your iPad is WiFi-enabled and meets the MiFi's other System Requirements. You may need a Mac or Windows PC to set up your Broadband2Go account and configure your MiFi 2200. Once you've created a Wi-Fi hotspot with your MiFi 2200 you should be able to access the web with any Wi-Fi enabled device.

SYSTEM REQUIREMENTS - MiFi 2200

• Mac Requirements: Mac OS X, 10.3 & higher
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8; PDF Reader
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g enabled to connect to the MiFi 2200.

Manage Wireless Network Activity – MiFi Device Settings
MiFi Device Settings: Allows you to manage, monitor, and customize your Wi-Fi Mobile Broadband connection through an easy-to-use interface when the device is in Wi-Fi mode (that is, without the use of the USB cable). page 5
See the MiFi 2200 user manual at http://www.virginmobileusa.com/resources/mifi_usermanual.pdf

Your Virgin Mobile account is setup using a browser window. The MiFi 2200 is also configured using a browser window. The MiFi 2200's device drivers will be downloaded to your Mac or Windows PC from the MiFi 2200. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the MiFi 2200.

Once you've created a Wi-Fi hotspot with your MiFi 2200 you should be able to access the web with any Wi-Fi enabled device.
answered 3 years, 2 months ago
by
Dan L.
Question
internet service?
So with the over drive and a net adapter i can connect my desk top computer and have internet service? I do not have any type of internet ...
asked 3 years, 2 months ago
by
Nellie
93940
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
You don't need a net adapter. Your computer must either be Wi-Fi enabled or have a USB port. It also must meet the Overdrive's other System Requirements. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 3 years, 2 months ago
by
Dan L.
Question
will the 4G overdrive mobile hotspot device work in juneau alaska
asked 3 years, 2 months ago
by
g-man
juneau, alaska
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no service in Alaska.

► Before buying any 4G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G or data coverage(3G) on the tool.
answered 3 years, 2 months ago
by
Dan L.
Question
Using overdrive pro in Europe?
What are the international data rates for this device?
asked 3 years, 2 months ago
by
Peter
Hawaii
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no. The Overdrive Pro works strictly within the USA.

The Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Overdrive Pro does not roam across other networks either. For these reasons the Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Overdrive Pro work outside the USA.
answered 3 years, 2 months ago
by
Dan L.
Question
If I want to connect my itouch to this device, would I need to take it everywhere in order to get WiFi?
I'm having trouble with my iTouch, trying to connect it to other WiFi services when out of my home. Will the overdrive pro work? And how?
asked 3 years, 2 months ago
by
Mazica
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your iTouch must meet the Overdrive's System Requirements to setup your Virgin Mobile account and configure the Overdrive. If it doesn't you're going to need a Mac or Windows PC to start your Virgin Mobile account and configure the Overdrive Pro. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.

And yes, you'll need to bring the Overdrive Pro everywhere when you want an internet connection on your iTouch.
answered 3 years, 2 months ago
by
Dan L.
Question
DOES THIS WORK ON A KINDLE FIRE HD
asked 3 years, 2 months ago
by
BRENDA
HOME
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Does your Kindle meet the Overdrive's System Requirements? If not, you're going to need a Mac or Windows PC to start your Virgin Mobile account and configure the Overdrive Pro. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 3 years, 2 months ago
by
Dan L.
Question
Is the overdrive pro 3G/4G mobile hotspot like a DSL hook up or a cabel modem as far as the type of service speeds that will come through the device.
asked 3 years, 2 months ago
by
Amelia
Gainesville Fl
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► Virgin Mobile answered your question in the FAQs:

    Data speeds of Virgin Mobile’s Broadband2Go 3G/4G devices

    Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive Pro™ 3G/4G Mobile Hotspot and the U600 3G/4G USB Sticks
    average speeds ranging between 3 – 6 mbps as compared to 600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network – that’s up to 10 times faster!*
    The Sprint 4G Network reaches over 70 markets in the US.
    *Based on download speed comparison of Sprint 3G avg. speeds (600 kbps – 1.4 mbps) vs. Sprint 4G avg. speeds (3 – 6 mbps). Actual speeds may     vary based upon plan or other factors. These Virgin Mobile’s Broadband2Go devices operate on the Sprint 4G WiMAX Network.
    http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

► Important: Before buying any 4G device you should check 4G COVERAGE in your area on the top line of this webpage.
     OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select your coverage interest such as 4G, data coverage(3G), or voice coverage.

►  You need one of the Broadband2Go plans and a Broadband2Go device that is compatible with your computing device. See the System Requirements
      for each Broadband2Go device to determine compatibility.
answered 3 years, 2 months ago
by
Dan L.
Question
Has anyone had any problems with this device on Windows 8?
I want to get a new computer and I was thinking of trying an iMac, but the thing is its to much money and I have some stuff to get out of the way and I need to get a computer soon so I can start taking care of them.
asked 3 years, 2 months ago
by
Ed
Rhode Island
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Since this works like any wifi router, you shouldn't run into problems with this device.
answered 3 years, 1 month ago
by
Broadband2Go
Question
what are the 2 sliding door ports next to the charging port
asked 3 years, 2 months ago
by
gary
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
answered 3 years, 2 months ago
by
Dan L.
Question
I have a mifi2200, It is going bad. Can I get the overdrive and still keep my current plan?
asked 3 years, 2 months ago
by
Les McKenzie
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, you should be able move your account to a new Overdrive Pro inside your Broadband2Go account using your device and computer or by clicking MY ACCOUNT at the top of this web page. However, you will need one of the new plans to get 4G speeds from the Overdrive. Your old 3G plan will not be able to provide 4G service.
http://www.virginmobileusa.com/mobile-broadband-plans/broadband-2-go/overview/#faqs
answered 3 years, 2 months ago
by
Dan L.
Product Details