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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
960 Questions
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1,044 Answers
Overall Rating:
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
Will this enable me to use icloud in my car?
I want to be able to access icloud music on my ipod touch 4 when I'm on the road to and from work. Or is this only for the home?
asked 1 year, 5 months ago
by
Elaine
SC
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, the Overdrive is portable.

Before buying any 4G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

Be sure to select your coverage interest such as 4G, data coverage(3G), or voice coverage.
answered 1 year, 5 months ago
by
Dan L.
Question
Can I charge and use at the same time??
asked 1 year, 5 months ago
by
Vincent
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
yes
answered 1 year, 5 months ago
by
Dan L.
Question
do I still need service for my cell phone through virgin too or does this take care of both?
asked 1 year, 5 months ago
by
Dana
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Broadband2Go plans are separate from the Virgin Mobile phone plans.
answered 1 year, 5 months ago
by
Dan L.
Question
Will it work with Windows 8
OVERDRIVE PRO™ 3G/4G MOBILE HOTSPOT

Windows 8 not listed only XP , Vista & 7

What about Win 8
asked 1 year, 4 months ago
by
Vic |Emmelkamp
Englewood FL
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
its compatible with all O/S's
answered 1 year, 4 months ago
by
phil
Question
How to unblock Wifi Device
If you block a device trying to connect it does not appear there is ever a way to unblock it. How do I unblock a device I did not want to block?
asked 1 year, 4 months ago
by
HelpUnblock
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
See "MAC Filter Panel" on page 81 and elsewhere in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
answered 1 year, 4 months ago
by
Dan L.
Question
What does a 1 GB data plan exactly mean?
asked 1 year, 4 months ago
by
Brandon
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
There currently is no Broadband2Go data plan with just 1GB.
answered 1 year, 4 months ago
by
Dan L.
Question
How do you pay your monthly bill for the device online?
Is it on the homepage ?
asked 1 year, 4 months ago
by
Kwame
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Virgin Mobile answered your question in the FAQs:

Pay for your Broadband2Go service with a credit or debit card

Use your credit or debit card with Virgin Mobile to pay for your Broadband2Go Plan.

Here's how:

1.) Log in to My Virgin Mobile with your Broadband2Go account number and Account PIN.
2.) Choose a Broadband2Go Plan, and choose to pay with your credit/debit card.

Or

1.) Plug your Broadband2Go device into your computer and connect to the internet.
2.) Choose a Broadband2Go Plan, log in, and choose to pay with your credit/debit card.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/876/
answered 1 year, 4 months ago
by
Dan L.
Question
what does the GPS on the overdrive do?
would like to know what the GPS does
asked 1 year, 4 months ago
by
phil
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
When GPS is enabled on the Overdrive Pro it provides a location and data for applications on your computer such as Microsoft Streets & Trips(not included).
answered 1 year, 4 months ago
by
Dan L.
Question
It says UNLIMITED?
I don't get it. Why would there be unlimited 4G but limited amount of 3G. Wouldnt I prefer 4G anyways because its faster?
asked 1 year, 5 months ago
by
Josh
Minneapolis
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
There are only the $35/month and $55/month plans. Both plans provide unlimited data at 4G speeds, where available. 4G is not available everywhere and everyone doesn't have 4G devices.

• You'll get unlimited data at 4G speeds IF you have a 4G device AND you are in an area covered by 4G. You'll get unlimited data ONLY when using 4G, when/where it is available. 4G speed will be reduced after you receive 10GB but 4G data transfer will continue.

• You'll automatically be on 3G coverage IF 4G is unavailable for your 4G device. IF 4G is unavailable or you have a 3G device you'll get 2GB of data at 3G speeds on the $35/month plan or 5GB of data at 3G speeds on the $55/month plan during your month.

• Click on the MAP on the top line of this webpage to view data coverage in your area. Be sure to select your coverage interest such as 4G Coverage or Data Coverage(3G).
answered 1 year, 5 months ago
by
Dan L.
Question
Can you start your month over at anytime with this like you can your phone if you run out of minutes?
I live in 3G area which doesn't have an unlimited plan. Can you start your month over at anytime with this like you can your phone if you run out of minutes?
asked 1 year, 5 months ago
by
Anita
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes.

"Throughput speeds will be restored when a new full month of service or daily plan allotment is purchased."
answered 1 year, 5 months ago
by
Dan L.
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