Looking for Answers about this Product?

Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,001 Questions
 | 
1,096 Answers
Overall Rating:
4.147 out of 5
4.1
out of
5
Product Details

Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
does it work with windows 8?
I have noticed that most new laptops have Windows 8 pre-installed. Will this work with Windows 8?
asked 1 year, 6 months ago
by
Steve
on Overdrive Pro 3G/4G Mobile Hotspot
3 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 8 months ago
by
Dan L.
answer 2
I have a HP Envy m6-1125dx, and I haven't had any problems yet! Recently I was visiting my parents in Bardstown, KY
My younger brother has an older version. He helped me set my account. I never had to bother Customer Service. I have
used the Customer Service about 3 times. Very helpful people. They answered all my questions. My wife is the one that
wanted this service. She is also real happy with it. My laptop does have Windows 8.
answered 1 year, 3 months ago
by
Joe
Central Illinois
answer 3
The MiFi 2200 and Overdrive Pro devices are Windows 8 compatible. The U600 and Ovation are not compatible with Windows 8 at this time.
answered 1 year, 6 months ago
by
Dan L.
Question
Can I use this yo play online games for my ps3
Can I use this to play online games on ps3
asked 2 years, 1 month ago
by
Shawm
on Overdrive Pro 3G/4G Mobile Hotspot
3 answers
Answers
answer 1
by the way, Im usin the overdrive pro9a7 to play ps3 online
answered 1 year, 5 months ago
by
new subscriber
answer 2
Once you run out of highspeed its a little slow for online games on the ps3
answered 1 year, 5 months ago
by
new subscriber
queens,ny
answer 3
Absolutely
answered 2 years, 1 month ago
by
R. E. Walden
Wilmington, DE
Question
are there unlimited bites?
asked 2 years, 1 month ago
by
carmen
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Sorry for my previous statement where I said the Older 3G devices will not be able to use the new plans seems to have been wrong. According to an online chat with a virgin mobile rep it was stated that my Older Mifi will still be able to receive the new plans even tho it is still just 3G. I hope this information helps a little in the correction of that. With the Unlimited you will see speed drops at 265 kb/s or lower though after you hit the cap for 2GB or 5GB on those two new plans.
answered 2 years, 1 month ago
by
Aaron
Michigan
answer 2
As far as the customer service rep told me that yes, you can still have unlimited but only 4G/3G speeds up to the 2GB or 5GB cap they set for the 2 plans and if you have an old 3G device you are not able to use their new plans with them. I hope this helps. We don't have 4G in our area but we can still use the 4G device to get these new plans. Another side tip is we are on the $50 unlimited plan here with 3G up to 2.5GB and then it is throttled back after that and I asked how long after do I have to renew my $50 plan before I lose it for good, they told me 3 Months so if you don't renew as soon as your plan expires you will not have to worry for 3 Months then. That was very helpful to know. I didn't want my plan to go away if I didn't renew before my plan expired. ;)
-Tip from the Techy.
answered 2 years, 1 month ago
by
Aaron
Michigan
Question
can it work on a galaxy tab 7 inch
asked 2 years, 1 month ago
by
bryan
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Yes, they work well together. Both have several hours batt life for on the go usage.
answered 1 year, 7 months ago
by
raphael
nc
answer 2
Yes! This will work with any wifi enabled device such as an iPad, android tablet, laptop,iPod touch, iPhone or even a smartphone.
answered 2 years, 1 month ago
by
Addison P.
Warren, OH
Question
How will I pay for the Overdrive every month?
asked 2 years ago
by
BLittles
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
You only pay for the Overdrive once.
answered 2 years ago
by
Dan L.
answer 2
With a credit card online, or with a cash card you can purchase in a retail store.
answered 2 years ago
by
Jay
Tampa, Fl
Question
CAN IT CHARGE WHILE IS ON
CAN IT CHARGE WHILE IS ON
asked 2 years ago
by
ALEX
11220
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Yes you can charge it. HOWEVER...if you have all 5 devices hooked up to it....it MAY stop charging because it's too hot.
answered 1 year, 11 months ago
by
Overdrive Pro User
answer 2
Yes, although the unit may get warm during simultaneous charging/use.
answered 1 year, 11 months ago
by
Brent
Question
What do the icons on the device mean?
asked 1 year, 11 months ago
by
Tls9366
Ca
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Power, how many users are connected to the device, connected to either 3G OR 4G, etc.
answered 1 year, 11 months ago
by
Broadband2Go User
answer 2
See page 16 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
answered 1 year, 11 months ago
by
Dan L.
Question
How many megabits/second up and down does 4G run on?
I'm used to comparing Internet speeds by the number of megabits up and down the connection allows. By this measurement, how fast is 4G?
asked 1 year, 11 months ago
by
Bob
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
I used to have a Clear overdrive pro so it is the same device as well as actually the same exact service ( Clear provides the 4G WiMax for Sprint and actually if I'm not mistaken Sprint is heavily invested in Clear and as such either owns them or pretty much does .....at least a large part of them ) .....but anyway I used to have a Clear Overdrive Pro and in the nearby city where there was 4G .....I have actually clocked up to 17 Meg's before.......usually it is about 5 Meg's down and about 1 and a half up though.
answered 1 year ago
by
Eddie
Spotsylvania, Va
answer 2
Virgin Mobile answered your question in the FAQs:

What are the data speeds of Virgin Mobile's Broadband2Go 3G/4G devices?
Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive ProTM 3G/4G Mobile Hotspot and the U600 3G/4G USB Sticks average speeds ranging between 3 - 6 mbps as compared to 600 kbps - 1.4 mbps on the 3G Nationwide Sprint Network - that's up to 10 times faster!* The Sprint 4G Network reaches over 70 markets in the US.

*Based on download speed comparison of Sprint 3G avg. speeds (600 kbps - 1.4 mbps) vs. Sprint 4G avg. speeds (3 - 6 mbps). Actual speeds may vary based upon plan or other factors. These Virgin Mobile's Broadband2Go devices operate on the Sprint 4G WiMAX Network.
http://www.virginmobileusa.com/mobile-broadband-plans/broadband-2-go/overview/#faqs
answered 1 year, 11 months ago
by
Dan L.
Question
Do I need to keep my internet service if I have the hotspot?
asked 1 year, 10 months ago
by
dave
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
No, but your current internet service may be providing other services such as email. Broadband2Go is also more expensive than wireline internet service providers, too.
answered 1 year, 10 months ago
by
Dan L.
answer 2
You don't have to. It's up to you.
answered 1 year, 10 months ago
by
Broadband2Go User
Question
Is there a way to hook it up to your TV?
There are two little ports in the front. Curious about what they are for.
asked 1 year, 7 months ago
by
Fallon
Virginia
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Unless you have a smart TV that is Wi-Fi enabled. I forgot that some new televisions are equipped with Wi-Fi now. You'll still need to meet the system requirements for setting up your Virgin Mobile account and configuring the Overdrive.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 1 year, 7 months ago
by
Dan L.
answer 2
No. The Overdrive Pro provides mobile internet access to computers and other devices using a USB cable and Wi-Fi.

The Overdrive has a battery compartment cover, micro-USB port, and a mute switch.

See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
answered 1 year, 7 months ago
by
Dan L.
Product Details