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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
956 Questions
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1,044 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
Is home power booster available?
Signal is marginal in my area. Can I buy a device that will strengthen the signal?
asked 8 months ago
by
Pops
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, not available on this website.

Click 'Find a Store' at the top of this page for nearby stores that sell electronics.
answered 8 months ago
by
Dan L.
Question
is it compatible with windows 8
asked 8 months ago
by
terry
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
yes
answered 8 months ago
by
Dan L.
Question
Will this device work on my iTouch 4?
I need it to work pretty much everywhere I go. Would I have to carry the device with me or how is it done?
Thank you.
asked 8 months ago
by
Maggie
Los Angeles
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.

• Check your COVERAGE on the top line of this webpage.
          OR
   Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

  Be sure to select your coverage interest such as 4G WiMAX or data coverage(3G) in the boxes above the map.
answered 8 months ago
by
Dan L.
Question
Mi-Fi 2200
Does Mi-Fi 2200 still work on Virgin Mobile Please Help!
asked 8 months ago
by
Rose
Louisiana
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, the MiFi 2200 from Virgin Mobile USA can still be used with any current Broadband2Go plan. Go to the top line on this page and click on the A-word to start your new Broadband2Go plan. Follow the prompts to start your service on your MiFi.
answered 8 months ago
by
Dan L.
Question
does this product work with windows 8?
Does this product work with Windows 8?

Do I need a router with this or a land line phone
asked 8 months ago
by
D
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Overdrive Pro is Windows 8 compatible. No, you don't need a router or a land line phone.
answered 8 months ago
by
Dan L.
Question
will this device work in Britain, too?
asked 8 months ago
by
N Jensen
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Broadband2Go plans and the Broadband2Go Overdrive Pro work strictly within the USA.

The Broadband2Go Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro does not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro work outside the USA.
answered 8 months ago
by
Dan L.
Question
Will it work on my Apple IPAD?
Where would it plug in on the IPAD?
asked 8 months ago
by
Nancy
St.Petersburg, FL
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 8 months ago
by
Dan L.
Question
does this device mean you can get wifi anywhere at anytime
asked 8 months ago
by
tina
michigan
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Almost anywhere. The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices. Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.
answered 8 months ago
by
Dan L.
Question
Can I use this internationally?
Outside the USA when traveling
asked 8 months ago
by
Lea
NYC
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, Broadband2Go plans and the Broadband2Go Overdrive Pro work strictly within the USA. The Broadband2Go Overdrive Pro doesn't use SIM cards.

The Broadband2Go Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro does not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro work outside the USA.
answered 8 months ago
by
Dan L.
Question
Will this work with Roku.
asked 8 months ago
by
Margaret
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your system needs a Wi-Fi IEEE 802.11b/g/n just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 8 months ago
by
Dan L.
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