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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,020 Questions
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1,116 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
will this work with my kindle device?
asked 11 months ago
by
Dale Robbins
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
   Your Kindle needs Wi-Fi IEEE 802.11b/g/n or a USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   SYSTEM REQUIREMENTS - OVERDRIVE PRO
   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 11 months ago
by
Dan L.
Question
Will my Samsung Smart TV work with this
asked 11 months ago
by
Randy
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

► SYSTEM REQUIREMENTS - Overdrive Pro
   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 11 months ago
by
Dan L.
Question
Is this the same as a wifi hotspot, if yes can I use the app already in my Samsung Galaxy phone instead of buying the overdrive box ?
asked 11 months ago
by
Michael E Donivan
United States
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Broadband2Go plans with a Broadband2Go device (Overdrive Pro) provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices.

It's unclear from your message if your phone can create a mobile hotspot.

► You need the following to create a Mobile Hotspot:
       1. One of these phones: Samsung Galaxy S II(uses 3G or 4G WiMAX network),both Apple iPhones 4 & 4S(3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot

► No last names here, please.
answered 11 months ago
by
Dan L.
Question
can i use this in a different country?
am I able to use this mobile hotspot international? is there a cost for that?
I was thinking of buying the I-phone5s but I want to know if I can use that in the Philippines but is there a cost?
asked 11 months ago
by
Joana Hernandez
Southampton N.Y
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, Broadband2Go plans and the Broadband2Go Overdrive Pro work strictly within the USA.

The Broadband2Go Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro does not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro work outside the USA.

► FINDING COVERAGE
    Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.

► Sorry, Virgin Mobile USA phones, including the iPhone 5s, work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.

► No last names here, please.
answered 11 months ago
by
Dan L.
Question
can you just have an unlimited 4g plan? and how much does it cost?
asked 11 months ago
by
Aubrey
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Unlimited data is only available in areas covered by 4G WiMAX and using a 4G/3G device in 4G mode.

► Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool. The current Broadband2Go 4G/3G devices, U600 and Overdrive Pro, use the Sprint 3G and 4G
    WiMAX data networks. 4G LTE not available at this time.

► There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.
     
     • Both the $35 and $55 per month plans will provide Unlimited data for 1 month when you have a 4G/3G Broadband2Go device (U600 or Overdrive Pro)
        operating in 4G mode. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps.

        The $5 Daily plan will get you Unlimited data for 24 hours when you have a 4G/3G Broadband2Go device such as the U600 or Overdrive Pro operating at
        4G speeds. Your speeds may drop to about 2Mbps when 500MB of data is reached but data access will continue for the rest of your 24 hours.

     • When your 4G/3G device (U600 or Overdrive Pro) is operating at 3G speed then:
        - The $35/month plan provides 2GB of data at 3G speeds during your month.
        - The $55/month plan provides 5GB of data at 3G speeds during your month.
        - The $5/day plan provides 200MB of data at 3G speeds during your day.
answered 11 months ago
by
Dan L.
Question
do u have to have a wireless carrier to use the overdrive pro?
asked 11 months ago
by
DOCC
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
no
answered 11 months ago
by
Dan L.
Question
how much is it a month for the internet device plan?
asked 11 months ago
by
marquis
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.
• Both the $35 and $55 per month plans will provide Unlimited data for 1 month when you have a 4G/3G Broadband2Go device (U600 or Overdrive Pro)
   operating in 4G mode. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps.

   The $5 Daily plan will get you Unlimited data for 24 hours when you have a 4G/3G Broadband2Go device such as the U600 or Overdrive Pro operating at
   4G speeds. Your speeds may drop to about 2Mbps when 500MB of data is reached but data access will continue for the rest of your 24 hours.

• When your 4G/3G device(U600 or Overdrive Pro) is operating at 3G speed then:
   - The $35/month plan provides 2GB of data at 3G speeds during your month.
   - The $55/month plan provides 5GB of data at 3G speeds during your month.
   - The $5/day plan provides 200MB of data at 3G speeds during your day.

► Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool. The current Broadband2Go 4G/3G devices, U600 and Overdrive Pro, use the Sprint 3G
    and 4G WiMAX data networks. 4G LTE not available at this time.
answered 11 months ago
by
Dan L.
Question
can I use my direct tv genie to stream movies
I just have a new genie system and it has internet access. Can I use the 4g plan to stream a program such as foyles war from Acorn?

I also have a tv with wifi and could I just use that to stream over the 4g device?
asked 11 months ago
by
Ed
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

► SYSTEM REQUIREMENTS - Overdrive Pro
   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 11 months ago
by
Dan L.
Question
coverage in a area I plan to move
can you tell me if there is coverage at the intersection of M66 and E river Rd in Michigan. don't have address but house is just a couple of drive off 66. (everet Area
asked 11 months ago
by
marcia
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► Check your COVERAGE on the top line of this webpage.
          OR
     Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

     Be sure to select your coverage interest such as 4G LTE, 4G WiMAX, 3G Data Coverage, or Voice Coverage in the boxes above the map.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
do you pay first month as soon as activating devices
asked 11 months ago
by
amy
ohio
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes.
answered 11 months ago
by
Dan L.
Product Details