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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,010 Questions
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1,104 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
will I get 4g on my assurancewireless $30.00 monthly plan?
asked 10 months ago
by
Robert
Nashville TN
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
All the payLo phones are compatible with the Assurance Wireless plans. None of the payLo phones are equipped with 4G. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 10 months ago
by
Dan L.
Question
Is there a dc. Power cord available?
asked 10 months ago
by
Commonwealth labs
Nassau city,ny
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Overdrive Pro comes with an A/C wall charger(with USB port) for use within the USA. Also included is a 'USB A to micro B USB cable' to connect the Overdrive to the wall charger OR to a notebook or laptop. The Overdrive will charge and run off your notebook/laptop's battery as well as make a network connection available.

Car USB outlets should be available at most automotive and electronic stores. Click 'Find a Store' at the top of this page for nearby stores.
answered 10 months ago
by
Dan L.
Question
I am looking WiFi when I travel. Was wondering if I can use it just when traveling? Buying limited time. Usually one to two weeks at a time.
asked 10 months ago
by
Gina
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► Broadband2Go plans and the Broadband2Go Overdrive Pro work strictly within the USA.

The Broadband2Go Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro does not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro work outside the USA.

► Yes, you can buy a plan whenever you need mobile wireless internet access. You only need to buy a plan once a year to keep your Broadband2Go account active.

► FINDING COVERAGE
    Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.

► There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.
• Both the $35 and $55 per month plans will provide Unlimited data for 1 month when you have a 4G/3G Broadband2Go device (U600 or Overdrive Pro)
   operating in 4G mode. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps.

   The $5 Daily plan will get you Unlimited data for 24 hours when you have a 4G/3G Broadband2Go device such as the U600 or Overdrive Pro operating at
   4G speeds. Your speeds may drop to about 2Mbps when 500MB of data is reached but data access will continue for the rest of your 24 hours.

• When you have a 3G device OR your 4G/3G device is operating at 3G speed then:
   - The $35/month plan provides 2GB of data at 3G speeds during your month.
   - The $55/month plan provides 5GB of data at 3G speeds during your month.
   - The $5/day plan provides 200MB of data at 3G speeds during your day.
answered 10 months ago
by
Dan L.
Question
Can I use this to connect a dropbox camera for surveylance
asked 10 months ago
by
diane
Hollywood
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices. This not a networking device.

► SYSTEM REQUIREMENTS - Overdrive Pro
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 10 months ago
by
Dan L.
Question
does your Hotspot work with WINDOWS 8?
asked 10 months ago
by
michael
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Overdrive Pro is Windows 8 compatible.
answered 10 months ago
by
Dan L.
Question
does your Hotspot work with WINDOWS 8?
asked 10 months ago
by
michael
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Overdrive Pro is Windows 8 compatible.
answered 10 months ago
by
Dan L.
Question
Where can i find a prepaid card to pay for it
asked 10 months ago
by
Adam
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Click 'Find a Store' at the top of this page for nearby stores that sell Broadband2Go. Be sure to select "Top-Up Cards".
answered 10 months ago
by
Dan L.
Question
Will the Overdrive work with Sprint's 4GLTE?
Sprint is gradually updating their network to LTE.
When that happens, I would like to take advantage of the upgrade without buying a new
piece of equipment.
asked 11 months ago
by
Lee
Silver Spring, MD
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Overdrive Pro from Virgin Mobile only has access to Sprint's 4G WiMAX network.
answered 11 months ago
by
Dan L.
Question
Can this device be used overseas as in the Dominican Republic?
asked 11 months ago
by
alexis
peapack-gladstone, nj
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, Broadband2Go plans and the Broadband2Go Overdrive Pro work strictly within the USA.

The Broadband2Go Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro does not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro work outside the USA.
answered 11 months ago
by
Dan L.
Question
moving
Does it work in a moving bus/car with about 5 people.
asked 11 months ago
by
anonymous
somewhere
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, as long as the Overdrive is in an area covered by Broadband2Go.

► FINDING COVERAGE
    Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.
answered 11 months ago
by
Dan L.
Product Details