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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
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1,119 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
will the 4G overdrive mobile hotspot device work in juneau alaska
asked 1 year, 8 months ago
by
g-man
juneau, alaska
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no service in Alaska.

► Before buying any 4G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G or data coverage(3G) on the tool.
answered 1 year, 8 months ago
by
Dan L.
Question
internet service?
So with the over drive and a net adapter i can connect my desk top computer and have internet service? I do not have any type of internet ...
asked 1 year, 8 months ago
by
Nellie
93940
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
You don't need a net adapter. Your computer must either be Wi-Fi enabled or have a USB port. It also must meet the Overdrive's other System Requirements. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 1 year, 8 months ago
by
Dan L.
Question
Will this work with Google TV?
I have a google TV, PC & Kindle Fire that are current devices I run on my wifi (expensive) with a popular carrier. Would this device be able to replace my current High Speed connection with X-company?
asked 1 year, 8 months ago
by
Victoria
Portland, OR
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Maybe.

► Check 4G coverage in your area.

• Before buying any 4G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
        OR
  Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

  Be sure to select your coverage interest such as 4G in the boxes above the map tool.

► Does at least 1 of your devices meet the Overdrive Pro's System Requirements to setup your Virgin Mobile account and configure the Overdrive?

You're going to need a Mac or Windows PC to start your Virgin Mobile account and configure the Overdrive Pro. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

► Will Broadband2Go plans provide enough data for all your needs? What is the price?

There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.

• When you have a 4G Broadband2Go device operating in 4G mode both the $35 and $55 per month will provide unlimited data for 1 month. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps. The $5 Daily plan will get you 500MB of data during your day.

• When you have a 3G device OR your 4G device is operating at 3G speed then:
   - You'll get 2GB of data at 3G speeds on the $35/month plan during your month.
   - You'll get 5GB of data at 3G speeds on the $55/month plan during your month.
   - You'll get 200MB of data at 3G speeds on the $5/day plan during your day.

► And will Broadband2Go be as fast as your old connection?
    Data speeds of Virgin Mobile’s Broadband2Go 3G/4G devices
    Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive Pro™ 3G/4G Mobile Hotspot and the U600 3G/4G USB
    Sticks average speeds ranging between 3 – 6 mbps as compared to 600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network – that’s up to 10
    times faster!* The Sprint 4G Network reaches over 70 markets in the US.
   
    *Based on download speed comparison of Sprint 3G avg. speeds (600 kbps – 1.4 mbps) vs. Sprint 4G avg. speeds (3 – 6 mbps). Actual speeds may
    vary based upon plan or other factors. These Virgin Mobile’s Broadband2Go devices operate on the Sprint 4G WiMAX Network.
    http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

Broadband2Go's advantage is mobility. You can get internet access for your computing devices away from home or office. Speed and quantity of data are the main drawbacks.
answered 1 year, 8 months ago
by
Dan L.
Question
what does the micro sd card due
asked 1 year, 8 months ago
by
Miguel
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
It's for file sharing and transfer or storage. The microSD slot is located on the same side of the device as the micro-USB port. Your computer recognizes the microSD card as a removable storage device. The device supports microSD cards up to 32 GB.

See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
answered 1 year, 8 months ago
by
Dan L.
Question
Is it compatible with iPad
asked 1 year, 8 months ago
by
Johanna
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your iPad must meet the Overdrive's System Requirements if you're going to use it to setup your Virgin Mobile account and configure the Overdrive. You could also use a Mac or Windows PC to start your Virgin Mobile account and configure the Overdrive Pro. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 1 year, 8 months ago
by
Dan L.
Question
If I want to connect my itouch to this device, would I need to take it everywhere in order to get WiFi?
I'm having trouble with my iTouch, trying to connect it to other WiFi services when out of my home. Will the overdrive pro work? And how?
asked 1 year, 8 months ago
by
Mazica
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Your iTouch must meet the Overdrive's System Requirements to setup your Virgin Mobile account and configure the Overdrive. If it doesn't you're going to need a Mac or Windows PC to start your Virgin Mobile account and configure the Overdrive Pro. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.

And yes, you'll need to bring the Overdrive Pro everywhere when you want an internet connection on your iTouch.
answered 1 year, 8 months ago
by
Dan L.
Question
Using overdrive pro in Europe?
What are the international data rates for this device?
asked 1 year, 8 months ago
by
Peter
Hawaii
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no. The Overdrive Pro works strictly within the USA.

The Overdrive Pro uses the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Overdrive Pro does not roam across other networks either. For these reasons the Overdrive Pro cannot provide web access when located outside the USA. There is no option to make the Overdrive Pro work outside the USA.
answered 1 year, 8 months ago
by
Dan L.
Question
Can I use this with an ipod 5?
asked 1 year, 8 months ago
by
Krystal K
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Does your iPod meet the Overdrive's System Requirements? If not, you're going to need a Mac or Windows PC to start your Virgin Mobile account and configure the Overdrive Pro. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 1 year, 8 months ago
by
Dan L.
Question
How many computers can connect to one device?
asked 1 year, 8 months ago
by
Danielle
Eden
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
connect up to 5 devices at a time.

http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/sierra-overdrive-pro/features/
answered 1 year, 8 months ago
by
Dan L.
Question
Do you need a landline phone line?
Do you need a landline phone line? For most divices you almost always need a landline phone wiring in your home.
asked 1 year, 8 months ago
by
Shirley Gore-Allen
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
No. Broadband2Go uses the Sprint network (i.e. cellular) for wireless internet access.
answered 1 year, 8 months ago
by
Dan L.
Product Details