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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
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1,119 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
does it work over seas in the uk .?
asked 5 months, 2 weeks ago
by
colin
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, Broadband2Go plans and the Broadband2Go devices work strictly within the USA.

The Broadband2Go devices use the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go devices do not roam across other networks either. For these reasons the Broadband2Go devices cannot provide web access when located outside the USA. There is no option to make the Broadband2Go devices work outside the USA.
answered 5 months, 2 weeks ago
by
Dan L.
Question
Does this device work with Mac
asked 5 months, 2 weeks ago
by
charles
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► SYSTEM REQUIREMENTS - Overdrive Pro
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 5 months, 2 weeks ago
by
Dan L.
Question
Is this device compatible with a Chrome Notebbok?
asked 5 months, 3 weeks ago
by
Jade
Brooklyn, NY
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► SYSTEM REQUIREMENTS - Overdrive Pro
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 5 months, 3 weeks ago
by
Dan L.
Question
Can you connect a bridge via ethernet cable to this device ?
asked 6 months ago
by
Luis
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
No. The Overdrive Pro only connects via Wi-Fi IEEE 802.11 OR USB cable.
answered 6 months ago
by
Dan L.
Question
Does the Overdrive Pro receive 4G LTE ?
asked 6 months ago
by
Ron
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
No. The Overdrive Pro only uses Sprint's 4G WiMAX and 3G networks. It cannot access the 4G LTE network.

► Check your COVERAGE on the top line of this webpage.
          OR
     Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

     Be sure to select your coverage interest such as 4G LTE, 4G WiMAX, 3G Data Coverage, or Voice Coverage in the boxes above the map.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 6 months ago
by
Dan L.
answer 2
No
answered 6 months ago
by
Enrique fierro
Question
I am traveling on an Alaskan Cruise, will my phone work in Alaska
asked 6 months ago
by
Dee
Bronx, NY
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► Check your COVERAGE on the top line of this webpage.
          OR
     Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

     Be sure to select your coverage interest such as 4G LTE, 4G WiMAX, 3G Data Coverage, or Voice Coverage in the boxes above the map.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 6 months ago
by
Dan L.
Question
can i call my voicemail from another phone
asked 6 months ago
by
irene
spring valley
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Overdrive Pro provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices. It is not a cell phone nor does it have voicemail.

For cell phones, you can check your voice mail box from another phone by calling your Virgin Mobile phone number. Hit the # key when your announcement starts. Then enter your voice mail password. Follow the prompts from there.
answered 6 months ago
by
Dan L.
Question
What Stores Have It In Stock
asked 6 months ago
by
Christopher
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Some Broadband2Go devices are also available at stores. Click ALSO AVAILABLE IN THESE STORES on the line next to the phone's picture above, to see stores that carry the device. When shopping for devices on this website, look for the phrase "ALSO AVAILABLE IN THESE STORES" on the web page.
answered 6 months ago
by
Dan L.
Question
If I get the overdrive pro, will my mobile plan be covered as well? .I dnt want to end up paying for 2plans
Will my virgin mobile be included in the same plan?
asked 6 months ago
by
Astrid M Morgan
Milwaukee
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Each phone and Broadband2Go device has its own account. It is not possible to add more than one device to any account.
answered 6 months ago
by
Dan L.
Question
Assign IP to MAC address
can i assign IP to specific MAC address?

does it include port forwarding?
asked 6 months ago
by
stephen
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Contact Broadband2Go Support for further details. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number or email address.
answered 6 months ago
by
Dan L.
Product Details