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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,001 Questions
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1,097 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
will this replace my 4g stick
asked 2 months, 2 weeks ago
by
bob gerhardt
Mesquite Texas
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes, it can be connected to your computer with the USB cable or with Wi-Fi.
answered 2 months, 1 week ago
by
Dan L.
Question
does it work with windows 8
asked 2 months, 2 weeks ago
by
mitch
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes.

► SYSTEM REQUIREMENTS - Overdrive Pro
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 months, 2 weeks ago
by
Dan L.
Question
can i use my galaxy s III phone for my virgin mobile number
asked 2 months, 3 weeks ago
by
melody elias
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, unlocked phones and phones from other carriers will not work with Beyond Talk plans. The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA. You must use a phone from Virgin Mobile USA for service.

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.
► See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 2 months, 3 weeks ago
by
Dan L.
Question
Can I use my Magic Jack with the Broadband2go?
asked 2 months, 3 weeks ago
by
Mary
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
► SYSTEM REQUIREMENTS - Overdrive Pro
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 months, 3 weeks ago
by
Dan L.
Question
I would like to get the Broadband2Go per day, but I will only be using in sporadically. How does that work? How will I be billed?
asked 2 months, 3 weeks ago
by
Ursula Weeks
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Choose the $5 per day Broadband2Go plan when you start your service. Before you can get on the internet, you'll need to buy a plan on the days that you want mobile wireless internet access. You only need to buy one plan a year to keep your account active.
answered 2 months, 3 weeks ago
by
Dan L.
Question
can I use it with my internet provider in Canada??
asked 2 months, 3 weeks ago
by
Lloyd McKenzie
Edmonton, AB. Canada
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, Broadband2Go plans and the Broadband2Go Overdrive Pro and U600 work strictly within the USA.

The Broadband2Go Overdrive Pro and U600 use the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro and U600 do not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro and U600 cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro and U600 work outside the USA.
answered 2 months, 3 weeks ago
by
Dan L.
Question
If I dot have wifi at my house or internet but I buy the device and hook it up at home can I play xbox live
asked 2 months, 3 weeks ago
by
Johnny j
Wyoming
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices. The Overdrive Pro uses the Sprint cellular network for its data and creates its own Wi-Fi hotspot. It cannot use Wi-Fi from other sources for data.

► SYSTEM REQUIREMENTS - Overdrive Pro
   Your system needs a Wi-Fi IEEE 802.11b/g/n or USB port just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the
   Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created your Virgin Mobile account and
   configured your Overdrive Pro you should be able to access the web with any device using Wi-Fi or USB port.

   • Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
   • Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
   • Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

   Requirements for a USB Tethered Connection
   Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
   See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

   Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device
   drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and
   configure the Overdrive.

   Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 months, 3 weeks ago
by
Dan L.
Question
How to update
When i power up the overdrive it says to press the "on" button to update. However, when I do it says that i. Need to connect to 3G or 4G. How do I do that?
asked 3 months ago
by
Pateice
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
See page 36 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
Software Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

For further information call or email Broadband2Go Support. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number or email address.
answered 2 months, 3 weeks ago
by
Dan L.
Question
Does it work outside the USA?
asked 2 months, 4 weeks ago
by
Lee Smith
Antigua
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, Broadband2Go plans and the Broadband2Go Overdrive Pro and U600 work strictly within the USA.

The Broadband2Go Overdrive Pro and U600 use the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Broadband2Go Overdrive Pro and U600 do not roam across other networks either. For these reasons the Broadband2Go Overdrive Pro and U600 cannot provide web access when located outside the USA. There is no option to make the Broadband2Go Overdrive Pro and U600 work outside the USA.
answered 2 months, 3 weeks ago
by
Dan L.
Question
How do I use Top up my unit is out of time
asked 3 months, 1 week ago
by
Lester frame
Tn
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Use the Broadband2Go homepage on your computer or on this website by clicking on TOP-UP. You can pay for your Broadband2Go service with credit/debit cards or Virgin Mobile Top-Up cards. (Sorry, PayPal not available for Broadband2Go.)
answered 3 months ago
by
Dan L.
Product Details