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Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
WHat is the transfer speed overdrive pro in 3 G?
asked 1 year, 2 months ago
by
Kevin Thompson
Phoenix
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
• Virgin Mobile answered your question in the FAQs:
Data speeds of Virgin Mobile’s Broadband2Go 3G/4G devices
Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive Pro™ 3G/4G Mobile Hotspot and the U600 3G/4G USB Sticks average speeds ranging between 3 – 6 mbps as compared to 600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network – that’s up to 10 times faster!* The Sprint 4G Network reaches over 70 markets in the US.
*Based on download speed comparison of Sprint 3G avg. speeds (600 kbps – 1.4 mbps) vs. Sprint 4G avg. speeds (3 – 6 mbps). Actual speeds may vary based upon plan or other factors. These Virgin Mobile’s Broadband2Go devices operate on the Sprint 4G WiMAX Network.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

Important: Before buying any 4G device you should check 4G COVERAGE in your area on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

Be sure to select your coverage interest such as 4G WiMAX, data coverage(3G).
answered 1 year, 2 months ago
by
Dan L.
Question
will it work with windows 8
asked 1 year, 2 months ago
by
wild bill
woodbine, GA.
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 10 months ago
by
Dan L.
answer 2
The U600 is not compatible with Windows 8 at this time. The Overdrive Pro is Windows 8 compatible.
answered 1 year, 2 months ago
by
Dan L.
Question
does this work in europe
asked 1 year, 2 months ago
by
solly
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 2 months ago
by
Dan L.
Question
Will it work in Europe?
Taking a tablet on trip to Europe.
asked 1 year, 2 months ago
by
GarP
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 2 months ago
by
Dan L.
Question
will this MiFi 2200 Wireless G Router work with your 4g Unlimited data plan $35/month ?
asked 1 year, 2 months ago
by
anh
new york
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Broadband2Go plans are only compatible with Broadband2Go devices from Virgin Mobile USA. Devices from other carriers or sources will not work with Broadband2Go plans.

A MiFi 2200 from Virgin Mobile USA should work with any of the current Broadband2Go plans. The MiFi 2200 is a 3G device, however, and will not operate at 4G speeds.

There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day. There currently is no unlimited plan for 3G-only devices such as the MiFi 2200.

• The plans work for the MiFi 2200 from Virgin Mobile USA:
   - The $35/month plan provides 2GB of data at 3G speeds during your month.
   - The $55/month plan provides 5GB of data at 3G speeds during your month.
   - The $5/day plan provides 200MB of data at 3G speeds during your day.
   - There currently is no unlimited plan for 3G-only devices such as the MiFi 2200.
answered 1 year, 2 months ago
by
Dan L.
Question
if I purchased the overdrive pro and I want the $35/mth plan, how much 4g data do I get
asked 1 year, 2 months ago
by
yenni
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
4G is unlimited regardless ( This is because the 4G is actually Clear WiMax ....formerly ClearWire but now called Clear ) .....Sprint is the 3G which is limited. As another said check your coverage area before buying. Even if you do not have 4G where you live chances are you live near an area that does have the 4G and maybe in that case it still may be worth it to you while on the go ( you will be spoiled in the 4G area and when returning home will miss the higher speeds in the city that had 4G ).
answered 1 year, 2 months ago
by
Eddie
Spotsylvania, Va
answer 2
Check Your Coverage
► Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.

4G Data
There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.
• Both the $35 and $55 per month plans will provide ►Unlimited data for 1 month when you have a 4G/3G Broadband2Go device (U600 or Overdrive Pro)
   operating in 4G mode◄. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps.

• When you have a 3G device OR your 4G/3G device is operating at 3G speed then:
   - The $35/month plan provides 2GB of data at 3G speeds during your month.
answered 1 year, 2 months ago
by
Dan L.
Question
My phone is the Virgin Mobile LG Optimus Elite. Can I use the hot spot, or would I have to switch phones first?
asked 1 year, 2 months ago
by
Aly
Metro Detroit, MI
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
You cannot create a Mobile Hotspot with the LG Optimus Elite. Currently a Mobile Hotspot can be created only with the HTC Evo V, Samsung Galaxy S II(uses 3G or 4G WiMAX network), Samsung Galaxy S III(uses 3G or 4G LTE network) and both Apple iPhones (uses 3G network) using a Beyond Talk plan ($35, $45, or $55 per month) and the $15/month Hotspot option.
http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

However, your LG Optimus Elite can USE a Mobile Hotspot via Wi-Fi created by a Broadband2Go plan and an Overdrive Pro.
answered 1 year, 2 months ago
by
Dan L.
Question
Is this device compatible with windows 8?
asked 1 year, 2 months ago
by
Heidi
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Yes.
answered 1 year, 2 months ago
by
Dan L.
Question
Can I only use this device if I have Wimax in my area?
can I use this if I have 4glte coverage, but NOT wimax?
asked 1 year, 2 months ago
by
tayler
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
The Broadband2Go Overdrive Pro only works with 4G WiMAX and 3G on the Sprint Network. A solution for you would be to get the Beyond Talk Samsung Galaxy S III(uses 4G LTE network).

► You need the following to create a Mobile Hotspot:
       1. One of these phones: HTC Evo V, Samsung Galaxy S II(uses 4G WiMAX network), Samsung Galaxy S III(uses 4G LTE network) or either
               Apple iPhone (uses 3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 1 year, 2 months ago
by
Dan L.
Question
Any plans for the overdrive using the 4g lte network. No wimax coverage where i live but have 4g lte. Just want to make sure before buying
asked 1 year, 2 months ago
by
tony
on Overdrive Pro 3G/4G Mobile Hotspot
1 answer
Answers
answer 1
Good thinking.

All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

Keep an eye on the Virgin Mobile Newsroom for announcements at:
http://newsroom.virginmobileusa.com/

A solution for you would be to buy a Samsung Galaxy S III(uses 4G LTE network) with a Beyond Talk plan to create a Mobile Hotspot.

► You need the following to create a Mobile Hotspot:
       1. One of these phones: HTC Evo V, Samsung Galaxy S II(uses 4G WiMAX network), Samsung Galaxy S III(uses 4G LTE network) or either
               Apple iPhone (uses 3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page when you are using Internet Explorer.
answered 1 year, 2 months ago
by
Dan L.
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