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Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,030 Questions
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1,119 Answers
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Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
why my hotspot will not allow me to connect mutiple devices
asked 2 years, 3 months ago
by
e smith
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Maybe you/someone changed the setting on the device via the web page to allow only 1 device connected at once. Call customer service or take a look at the manual to see how to /checkchange that setting.
answered 2 years, 3 months ago
by
Broadband2Go User
answer 2
This question can only be answered by calling Broadband2Go Support. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number.
answered 2 years, 3 months ago
by
Dan L.
Question
does overdrive pro work with devices that have windows 8
asked 2 years, 3 months ago
by
Janet
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Yes
answered 2 years, 3 months ago
by
Broadband2Go User
answer 2
The MiFi 2200 and Overdrive Pro devices are Windows 8 compatible.
answered 2 years, 3 months ago
by
Dan L.
Question
Can I use it for a month then discontinue it...and then pick up the service later.
Will itwork with a Sprint phone
asked 1 year, 2 months ago
by
Stevo the Striper
Wildomar... 92595
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Yes, you can buy a Broadband2Go plan whenever you need a wireless mobile internet connection. There is no requirement to buy a plan every month. You need to buy a plan at least once a year to keep your Broadband2Go account.

If your phone is Wi-Fi enabled then Overdrive Pro should be able to provide an internet connection for it.

Disregard my previous answer about the Beyond Talk plans.
answered 1 year, 2 months ago
by
Dan L.
answer 2
OTHER PHONES
Sorry, unlocked phones and phones from other carriers will not work with Beyond Talk plans. The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.
► See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.

NON-PAYMENT
You must pay the full amount of your plan every month for your calling, messaging, and data services to continue. All calling, messaging, and data services will stop on your phone at the end of your month unless Virgin Mobile receives your full payment for your Beyond Talk plan. All services will resume when you make your next monthly payment.

You will lose your phone number and any balance in your account 150 days after your last payment. "You will have 150 days after your last payment ... to add money to your account to prevent cancellation, loss of all funds comprising your account balance and your telephone number."
http://www.virginmobileusa.com/legal/important-service-product-information.html

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 2 months ago
by
Dan L.
Question
Is this device compatible with Windows 8
asked 2 years, 2 months ago
by
lonzo
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 5 months ago
by
Dan L.
answer 2
The MiFi 2200 and Overdrive Pro devices are Windows 8 compatible. The U600 and Ovation are not compatible with Windows 8 at this time.
answered 2 years, 2 months ago
by
Dan L.
Question
how long will 6GB of internet on a mobile hotspot last me ?
is it possible for me to get unlimited data?
asked 1 year ago
by
moriah santos
clifton nj
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
6GB will last one month or until you've used all the data. Unlimited data is not available on the current Broadband2Go plans.

6GB is a measure of data and doesn't correspond to time. According to Virgin Mobile, 1MB of data is equal to around 100 web pages, but sizes vary. So, 6 gigabytes is about 600,000,000 web pages.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3257

What you download will determine how long your data will last. Images/Pictures, audio, and video on web pages use more data than text. For comparison, a standard DVD can hold 4.77 GB of data.
answered 1 year ago
by
Dan L.
answer 2
It will last one month or until you run out of data. Unlimited data is not available on the current plans.
answered 1 year ago
by
Dan L.
Question
Will this device work with a windowa 8 or a desktop?
asked 2 years, 2 months ago
by
Dejaria
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 5 months ago
by
Dan L.
answer 2
The MiFi 2200 and Overdrive Pro devices are Windows 8 compatible. The U600 and Ovation are not compatible with Windows 8 at this time.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 years, 2 months ago
by
Dan L.
Question
will it work with windows 8 ? do you have one that will work?
asked 2 years, 1 month ago
by
bernie
okeechobee fl.
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 5 months ago
by
Dan L.
answer 2
The Overdrive Pro is Windows 8 compatible. The U600 and Ovation MC760 are not compatible with Windows 8 at this time.
answered 2 years, 1 month ago
by
Dan L.
Question
Does the Overdrive Pro receive 4G LTE ?
asked 9 months ago
by
Ron
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
No. The Overdrive Pro only uses Sprint's 4G WiMAX and 3G networks. It cannot access the 4G LTE network.

► Check your COVERAGE on the top line of this webpage.
          OR
     Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

     Be sure to select your coverage interest such as 4G LTE, 4G WiMAX, 3G Data Coverage, or Voice Coverage in the boxes above the map.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 9 months ago
by
Dan L.
answer 2
No
answered 9 months ago
by
Enrique fierro
Question
Can I connect it with MAC using wire
Can I connect it with MAC using wire
asked 1 year, 9 months ago
by
Alex
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
I had an overdrive Pro that ran Clear WiMax which is the exact same service and the exact same device and it worked perfectly with my iMac via WiFi from the furthest room in the house too.
answered 1 year, 9 months ago
by
Eddie
Spotsylvania, Va
answer 2
Your PC or Mac needs a Wi-Fi IEEE 802.11b/g/n or USB port to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 1 year, 9 months ago
by
Dan L.
Question
Does it have to be plugged into anything?
asked 1 year, 9 months ago
by
cordarius
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
The overdrive pro has a battery much like a cell phone. You can have it unplugged ( I believe for about 9 or 10 hours ) but it can also be plugged in.
answered 1 year, 9 months ago
by
Eddie
Spotsylvania , Va
answer 2
The Overdrive Pro comes with a wall charger to recharge the battery. It also comes with a USB cable to connect to your computer. Connecting via USB cable is optional. Usually, you'll use Wi-Fi to connect your computer to the Overdrive.
answered 1 year, 9 months ago
by
Dan L.
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