Looking for Answers about this Product?

Customer Questions & Answers for
Overdrive Pro 3G/4G Mobile Hotspot

4G on the Fly. Connect your tablet, laptop, and other wireless devices.
Customer Questions & Answers:
1,030 Questions
 | 
1,119 Answers
Overall Rating:
4.147 out of 5
4.1
out of
5
Product Details

Questions & Answers for Overdrive Pro 3G/4G Mobile Hotspot

Question
Will this work with an iPad 2?
I am interested in getting an iPad and the Square Stand for my business.
asked 2 years ago
by
TC
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Yes and if you get 4g coverage you sould get good speeds I get average of 3.5mbps down and 1mbps up
answered 2 years ago
by
rhill
Cleveland
answer 2
Your system needs a Wi-Fi IEEE 802.11b/g/n just to CONNECT to the Overdrive Pro. To START your Virgin Mobile account and CONFIGURE the Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device.
answered 2 years ago
by
Dan L.
Question
Can I pay for this service on my phone bill?
asked 1 year, 8 months ago
by
charlita
Baltimore
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Sorry, the Broadband2Go plans and accounts are separate from the cell phone accounts. There is no way to combine and pay for two plans at once.
answered 1 year, 8 months ago
by
Dan L.
answer 2
Sorry, that's not available. Near the end of your month or when you're running low on minutes, you should get a Virgin Alert reminder that it's time to Top-Up. You may also get a phone call reminding you to pay for your next month. You can use a Virgin Mobile Top-Up card, credit/debit card, or a PayPal account to pay for your next month of service.

You can also pay for your monthly Beyond Talk or payLo plan at certain stores like Radio Shack and Sprint stores. Click 'Find a Store' at the top of this page for nearby stores. But a trip to the store is not required.

If you wish to pay by cash or check then Virgin Mobile Top-Up cards are available at many stores. Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile Top-Up cards.

► Click 'Top-Up' on this page or select MY ACCOUNT on your phone's menu to start the payment process.

If you are worried about missing your payment date you can pay up to one month in advance.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5571

Or you can set Auto Top-Up to automatically pay every month from your credit/debit card or PayPal account.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/926
answered 1 year, 8 months ago
by
Dan L.
Question
can you use the internet from your cell phone as wifi??
asked 1 year, 6 months ago
by
Michelle Hamrick
Chesnee SC
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):
       1. One of these phones: either Apple iPhone 4 or 4S(3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       You can see a list of the current Beyond Talk phones that can create a Mobile Hotspot at:
          http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 1 year, 5 months ago
by
Dan L.
answer 2
Yes, only on 2 phones from Virgin Mobile.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):
       1. One of these phones: either Apple iPhone 4 or 4S(3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       You can see a list of the current Beyond Talk phones that can create a Mobile Hotspot at:
          http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 1 year, 5 months ago
by
Dan L.
Question
Does the device support 803.11b/g and N?
Does the device support 803.11 b/g and N? If so all at once or only one frequency at a time and to change you have to log into the device and manually change it?
asked 2 years, 7 months ago
by
Jeff
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
It works with 802.11b/g/n devices so the answer to your question is yes.
answered 2 years, 7 months ago
by
Broadband2Go User
answer 2
• Wi-Fi IEEE 802.11b/g/n compliant
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/sierra-overdrive-pro/features/

Your choice:
• Basic Rate — This setting determines the type of wireless devices that can connect to your network.
If you’re certain that all of the Wi-Fi devices used with your device support 802.11g, then select 802.11g only (this ensures faster Wi-Fi speeds); otherwise, select 802.11b/g/n compatibility or 802.11b/g compatibility.
If you change this value to 802.11b/g/n compatibility and the specified Wi-Fi security type is not supported by this value, the security type may change to WPA/WPA2 Personal.

See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
answered 2 years, 7 months ago
by
Dan L.
Question
I have Windows 8.... can the hotspot or to go stick work?
Plan to travel from FL to Elephant Butte, NM along Rt I 10.... will either device work?
asked 2 years, 6 months ago
by
Evelyn
FL
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 10 months ago
by
Dan L.
answer 2
• The MiFi 2200 and Overdrive Pro devices are Windows 8 compatible. The U600 and Ovation are not compatible with Windows 8 at this time.

• Check your COVERAGE on the top line of this webpage.
          OR
   Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

  Be sure to select your coverage interest such as 4G or data coverage(3G) in the boxes above the map.
answered 2 years, 6 months ago
by
Dan L.
Question
want tv media and wifi conection and switch from comcast to virgin
Media tv and wifi
asked 1 year, 3 months ago
by
rachel cruz
TX
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
WHAT IS BROADBAND2GO?
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices using Sprint's 3G and 4G WiMAX data networks. It does not provide television signals.

BROADBAND2GO VS. CABLE INTERNET
Keep in mind that your wired internet service may provide some services that Broadband2Go doesn't such as a home page, email, and other services. Your current wired internet service is much faster, more robust, and can provide more data every month than Broadband2Go. But wired internet service is not mobile like Broadband2Go. Broadband2Go is the best choice when you need internet access away from home or the office or where hotspots and wired internet service are not available.

Broadband2Go provides MOBILE wireless internet connections for computing devices like laptops, tablets, phones, game consoles, etc. Although Broadband2Go can replace wired internet connections the plans are very expensive for that purpose. Wired internet connections can provide more data, faster speeds, and stronger uninterrupted connections than Broadband2Go. On the other hand, wired internet connections are not mobile.

BROADBAND2GO PLANS
There are 3 Broadband2Go plans: $25 per month, $55 per month, and $5 per day.

- The $25/month plan provides 1.5GB of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds during your month*.
- The $55/month plan provides 6GB of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds during your month*.
- The $5/day plan provides 250MB of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds for 24 hours*.

*These plans are available for current 4G/3G devices like Overdrive Pro, U600 AND Netgear Mingle devices as well as 3G-only Broadband2Go devices(MiFi
2200, Ovation MC760, and PEEL). 4G WiMAX service only available on the 4G WiMAX/3G devices in areas covered by 4G WiMAX. 4G LTE service only
available on the 4G LTE/3G devices in areas covered by 4G LTE. Data access will stop at the end of your plan period(i.e. 1 month or 1 day) or when your
data limit is reached(i.e. 1.5GB, 6GB, or 250MB). You should experience full data speeds while your plan is in effect or until your data limit is reached; data
speeds will no longer be slowed with the Broadband2Go plans.
answered 1 year, 3 months ago
by
Dan L.
answer 2
WHAT IS BROADBAND2GO?
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices using Sprint's 3G and 4G WiMAX data networks. It does not provide television signals.

BROADBAND2GO VS. CABLE INTERNET
Keep in mind that your wired internet service may provide some services that Broadband2Go doesn't such as a home page, email, and other services. Your current wired internet service is much faster, more robust, and can provide more data every month than Broadband2Go. But wired internet service is not mobile like Broadband2Go. Broadband2Go is the best choice when you need internet access away from home or the office or where hotspots and wired internet service are not available.

Broadband2Go provides MOBILE wireless internet connections for computing devices like laptops, tablets, phones, game consoles, etc. Although Broadband2Go can replace wired internet connections the plans are very expensive for that purpose. Wired internet connections can provide more data, faster speeds, and stronger uninterrupted connections than Broadband2Go. On the other hand, wired internet connections are not mobile.

BROADBAND2GO PLANS
There are 3 Broadband2Go plans: $25 per month, $55 per month, and $5 per day.

   - The $25/month plan provides 1.5GB  of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds during your month*.
   - The $55/month plan provides  6GB    of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds during your month*.
   - The $5/day plan provides      250MB of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds for 24 hours*.

    *These plans are available for current 4G/3G devices like Overdrive Pro, U600 AND Netgear Mingle devices as well as 3G-only Broadband2Go devices(MiFi
      2200, Ovation MC760, and PEEL). 4G WiMAX service only available on the 4G WiMAX/3G devices in areas covered by 4G WiMAX. 4G LTE service only
      available on the 4G LTE/3G devices in areas covered by 4G LTE. Data access will stop at the end of your plan period(i.e. 1 month or 1 day) or when your
      data limit is reached(i.e. 1.5GB, 6GB, or 250MB). You should experience full data speeds while your plan is in effect or until your data limit is reached; data
      speeds will no longer be slowed with the Broadband2Go plans.
answered 1 year, 3 months ago
by
Dan L.
Question
Security. How do I keep people from mooching my gigabytes?
i would just like to know if this device has some type of security feature to keep people from jumping on my service for free.
asked 1 year, 9 months ago
by
Gabriel
California
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Yes, there is a password requirement to log onto the wireless system to gain internet access. The password can be changed by yourself as you see fit, or disabled if you wish (not recommended).
answered 1 year, 9 months ago
by
Alan
Miami
answer 2
See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

There is a Wi-Fi password security feature. You can even turn off Wi-Fi access and restrict access to the USB cable.
Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
answered 1 year, 9 months ago
by
Dan L.
Question
is it compatable with any wireless routers to make the signal stronger?
For ex. Linxsey N300
asked 2 years, 5 months ago
by
Brandon
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
Some routers made by " CradlePoint " actually use the USB sticks / cards and or Laptop Cards as well as Ethernet cable to pipe in Internet to the router and can use 2 or even in some cases up to 4 Internet providers ( but not at the same time ....in hierarchy fail safe order that you set ) ......and some of the newer CradlePoint routers offer " WiFI as WLAN " so it can " connect " to the CradlePoint router " without physically connecting to it in any way " ......you would log into the routers back office to set it up. Google CradlePoint routers.....since most of them are specifically made to work along with wireless providers. I would suggest doing a search on YouTube as well about it so you can get an idea of what model will work best for you and then maybe checking out the CradlePoint site and maybe even checking the auctions like eBay when you have an idea of what you might want or just buying directly from CradlePoint.
answered 2 years, 1 month ago
by
Eddie
Spotsylvania , Va
answer 2
This question is best answered by calling Broadband2Go Support. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number.
answered 2 years, 4 months ago
by
Dan L.
Question
goes this work with windows 8
asked 2 years, 5 months ago
by
kammy
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
NEW! The Overdrive Pro and the U600 USB Stick are both now Windows 8 and Mac OS 10.8x** compatible.

The Broadband2Go software is compatible with Windows (7, XP, Vista and 8**) and Mac OS (10.5x, 10.6x, 10.7x and 10.8x**). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.

**NOTE: The software on the U600 device does not support Windows 8 or Mac OS 10.8. A software download from the Virgin Mobile website is required. Do not follow the installation instructions provided with the device. Download the U600 User Guide and follow the installation instructions in the User Guide for Windows 8 or Mac OS 10.8.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 10 months ago
by
Dan L.
answer 2
The U600 and Ovation MC760 are not compatible with Windows 8 at this time. The Overdrive Pro is Windows 8 compatible.
answered 2 years, 5 months ago
by
Dan L.
Question
Do you have to have a computer or laptop to use this device?
does it have to be connected to a computer or laptop for it to work, or will it work without one?
asked 2 years, 4 months ago
by
Antonio
on Overdrive Pro 3G/4G Mobile Hotspot
2 answers
Answers
answer 1
No I use my andriod phone an lg 670vm to do everything set up and manage my account
Without any other computer
answered 2 years ago
by
rhill
cle
answer 2
You can connect other devices to the Overdrive Pro with Wi-Fi or USB but you need a Macintosh or Windows PC to manage your account.

Your PC only needs a Wi-Fi IEEE 802.11b/g/n or USB port to CONNECT to the Overdrive Pro.To START your Virgin Mobile account and CONFIGURE the Overdrive Pro you need a Mac or Windows PC that meets the following System Requirements. Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB cable.

SYSTEM REQUIREMENTS - Overdrive Pro
• Mac Requirements: Mac OS X, 10.4 & Higher G4/G5
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g/n enabled to connect to the Overdrive Pro OR have an available USB port.

Requirements for a USB Tethered Connection
Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
See page 26 in the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf

Your Virgin Mobile account is setup using a browser window. The Overdrive Pro is also configured using a browser window. The Overdrive's device drivers will be downloaded to your Mac or Windows PC from the Overdrive. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the Overdrive.

Once you've created a Wi-Fi hotspot with your Overdrive you should be able to access the web with any Wi-Fi enabled device or via USB port.
answered 2 years, 4 months ago
by
Dan L.
<<prev1...56789...103next>
Product Details