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Kyocera Rise

Customer Questions & Answers for
Kyocera Rise

Get the Kyocera Rise from Virgin Mobile featuring a full sliding keyboard, 3.2MP camera and video. Plus unlimited web, data, messaging and email with no contract.
Customer Questions & Answers:
740 Questions
 | 
818 Answers
Overall Rating:
3.291 out of 5
3.3
out of
5
Product Details

Questions & Answers for Kyocera Rise

Question
Can I use this phone with assurance wireless?
asked 11 months ago
by
James
Can I use this phone with assurance wir
on Kyocera Rise
1 answer
Answers
answer 1
The Kyocera Rise is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
How do I transfer my numbers from KYO 52100 to a Rise
asked 11 months ago
by
Brenda DeVaughn
Tyler, TX
on Kyocera Rise
1 answer
Answers
answer 1
You can only do it with another Bluetooth device.
See the Kyocera S2100 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyoceras2100.pdf

Pair your Kyocera S2100 using Bluetooth.
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Now send each contact as a vCard.
sending vCard, 44
answered 11 months ago
by
Dan L.
Question
Play store by Google
I have this phone and for the past week it has not been working correctly. I tried to get into the play store through Google, youtube and ETC.. It keeps telling me to log into my Google account; when I try it will not allow to do anything. Also, it's saying that I do not have Play store nor Google or anything anymore. Please help me ASAP. Thank you
asked 11 months ago
by
shawna Bohne
Chicago, il.
on Kyocera Rise
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 11 months ago
by
Dan L.
Question
with the 35 a month plan do i get free nigths and weekends
asked 11 months ago
by
tayvon
baltimore
on Kyocera Rise
1 answer
Answers
answer 1
If you want unlimited minutes you should get either the $55/month Beyond Talk plan or the $40/month payLo plan both with unlimited domestic minutes with any phone within the USA at anytime.

All the other Beyond Talk and payLo plans use anytime minutes. Minutes are used anytime your phone is used for any call. 911 and Virgin Mobile customer service are the only exceptions. Minutes for all calls, incoming & outbound, will be deducted from your monthly allotment on your account according to your plan; there are no free mobile-to-mobile, Virgin-to-Virgin, weekend or night calls for any Beyond Talk nor payLo plan.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
is this phone a wifi phone?
asked 11 months ago
by
Ingrid
on Kyocera Rise
1 answer
Answers
answer 1
You can access the internet on the Kyocera Rise using your Beyond Talk plan and the Sprint Network or with Wi-Fi when located near a Wi-Fi hotspot.
answered 11 months ago
by
Dan L.
Question
if I buy this phone can I use it with my govt service and add the $30 plan addtl..thanks
I have a service from assurance wireless that gives me 250 txt nd 250 mins a mth free..but I heard that I can get a virgin mobile phone and use it with the govt service meaning assurance wireless nd if I want to add a $30 plan addlt to virgin I heard it should be fine..but I just want to know if that true..Thanks for your help..★
asked 11 months ago
by
Ingrid
on Kyocera Rise
1 answer
Answers
answer 1
The Kyocera Rise is an Android phone and cannot be used with an Assurance Wireless account.
► Virgin Mobile answered your question in the Assurance Wireless FAQs:
Can I use an Android™ phone with an Assurance Wireless account?
No, an Android™-powered phone cannot be used with an Assurance Wireless account.

► The Assurance Wireless plans will appear when setting up any payLo phone.
You can see the current line of payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

► UNLIMITED Talk, Text, and Web are available on Assurance Wireless by adding $30 to your Virgin Mobile account. Use a Virgin Mobile Top-Up card(s),
credit/debit card, or PayPal account to add money to your Assurance Wireless account. To see or add to the balance in your Virgin Mobile account on your
phone select MY ACCOUNT on the menu or click TOP-UP at the top of this page. See the Program Description tab on the Assurance Wireless website for more
details.

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
CAN I USE ANY TOUCH SCREEN PHONE FOR MY ASSURANCE WIRELESS
Can I use this phone for my Assurance wireless.

Can I also use LG RUMUR TOUCH PHONE for my Assurance wireless.
asked 11 months ago
by
Anthony Chiemeka Ire
Houston
on Kyocera Rise
1 answer
Answers
answer 1
Only the payLo phones are compatible with the Assurance Wireless plans but none have a touch screen. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones, such as the Kyocera Rise, will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 11 months ago
by
Dan L.
Question
what are the options for backup to a PC?
I have a lot of contacts and back them to my Outlook so am wondering if this phone has that capability.
Thanks.
asked 11 months ago
by
Mario Capelli
Boca Raton, FL
on Kyocera Rise
1 answer
Answers
answer 1
It's an Android phone. You can sync your contacts with your online Google account.
answered 11 months ago
by
Dan L.
Question
When you use the internet on the Kyocera Rise, Can you use chat-room(s) on it?
asked 1 year, 7 months ago
by
Jason
on Kyocera Rise
1 answer
Answers
answer 1
Yes you can. It's consider a Android phone so you can download chat apps on it as much as you want. I suggest the Facebook app for that works the best.
answered 11 months ago
by
Annemarie
Sandy
Question
For the $35 plan it says unlimited web,data,messaging,& email does messaging mean texting ???
asked 1 year, 11 months ago
by
Cesar
Indiana
on Kyocera Rise
7 answers
Answers
answer 1
Yes it means texting. You get unlimited data meaning you can picture message, text, video message and surf the web. You don't get unlimited anytime talk it's 300 minutes for the 35 dollar plan and than 45 is 1200 anytime talk minutes than there's 55 and that's unlimited everything. Hope this was useful for you.
answered 11 months ago
by
Annemarie
Sansy
answer 2
Yes when phone companies say "messaging" they are most likely referring to texting. Now whether or not that includes picture messaging or video messages is something that you have to read the fine print to find out.
answered 1 year, 5 months ago
by
Andy
answer 3
yes messing means texting
answered 1 year, 9 months ago
by
nathan
answer 4
Yes it does mean unlimited texting the only thing on that plan that isnt unlimited is talk which you get 300mins
answered 1 year, 10 months ago
by
Adahils
answer 5
Yes i does mean text messageing
answered 1 year, 10 months ago
by
Brandon
answer 6
yes it does. i have this plan
answered 1 year, 11 months ago
by
melanie
answer 7
Yes, it means domestic text messaging, IM, email, and picture messages.
answered 1 year, 11 months ago
by
Dan L.
Product Details