Looking for Answers about this Product?

Customer Questions & Answers for
MiFi 2200 Intelligent Mobile Hotspot

Use the MiFi 2200 Mobile Hotspot to connect up to 5 Wi-Fi enabled devices to the 3G wireless internet. No contract.
Customer Questions & Answers:
2,072 Questions
 | 
1,921 Answers
Overall Rating:
3.286 out of 5
3.3
out of
5
Product Details

Questions & Answers for MiFi 2200 Intelligent Mobile Hotspot

Question
I use sprint Airave at home for better signal
Will the virgin MiFi need or work with my Airave from sprint. It boosts the siganl here at home. Probably but might as well ask.
asked 4 years, 1 month ago
by
jptraveler76
Camano Isalnd, WA
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Sorry, the Broadband2Go MiFi is not compatible with the Sprint Airave.
answered 1 year, 10 months ago
by
Dan L.
Question
When will the MiFi 2200 be available for purchase?
Clicked on the "add to cart" button and tried to purchase this item but said was "unavailable".
When will it be available?
asked 4 years, 1 month ago
by
RRWS
Huntsville, AL
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
available now
answered 1 year, 10 months ago
by
Dan L.
Question
Can you use this for international communication worldwide
asked 4 years, 1 month ago
by
rvo
texas
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no. Broadband2Go works strictly within the USA.

Broadband2Go devices use the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA BB2G devices do not roam across other networks either. For these reasons Broadband2Go devices cannot provide web access when located outside the USA. There is no option to make Broadband2Go work outside the USA.
answered 1 year, 10 months ago
by
Dan L.
Question
Can the MiFi be used outside the U.S. with a service not with th USA?
like Iraq
asked 4 years, 1 month ago
by
LDF
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no. Broadband2Go works strictly within the USA.

Broadband2Go devices use the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA BB2G devices do not roam across other networks either. For these reasons Broadband2Go devices cannot provide web access when located outside the USA. There is no option to make Broadband2Go work outside the USA.
answered 1 year, 10 months ago
by
Dan L.
Question
will mifi work in alaska
and what carier works up hear
asked 4 years, 1 month ago
by
akpaver
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Sorry, no

Broadband2Go devices use the Sprint Nationwide Network which only extends throughout the US, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA BB2G devices do not roam across other networks either. For these reasons Broadband2Go devices cannot provide web access when located in Alaska. There is no option to make Broadband2Go work in Alaska.
answered 1 year, 10 months ago
by
Dan L.
Question
can mifi be topped up with reg. virgin mobile cards or do you need a broadband2go branded card ?
can mifi be topped up with reg. virgin mobile cards or do you need a broadband2go branded card ?
asked 4 years, 1 month ago
by
pat
philly
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Check your Virgin Mobile Top-Up card for terms that does not exclude Broadband2Go.
answered 1 year, 9 months ago
by
Dan L.
Question
Can I charge it and use it at the same time?
Im guessing no for usb but what about wall or car charger?
asked 4 years, 1 month ago
by
gamester
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Yes, yes, and yes.
answered 1 year, 10 months ago
by
Dan L.
Question
what will be the internet speed ?
like in my apartment i have internet with speed 1.5Mbps.
asked 4 years, 1 month ago
by
kabir
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
'Coverage is not available everywhere and varies based on a number of factors. Our coverage maps provide high level estimates of our coverage areas when using your device outdoors under optimal conditions. Coverage isn't available everywhere. Estimating wireless coverage and signal strength is not an exact science. There are gaps in coverage within our estimated coverage areas that, along with other factors both within and beyond our control (network problems, software, signal strength, your wireless device, structures, buildings, weather, geography, topography, etc.), will result in dropped and blocked connections, slower data speeds, or otherwise impact the quality of services...'"

• Virgin Mobile answered your question in the FAQs:

Data speeds of Virgin Mobile’s Broadband2Go 3G/4G devices
Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive Pro™ 3G/4G Mobile Hotspot and the U600 3G/4G USB Sticks average speeds ranging between 3 – 6 mbps as compared to 600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network – that’s up to 10 times faster!* The Sprint 4G Network reaches over 70 markets in the US.
*Based on download speed comparison of Sprint 3G avg. speeds (600 kbps – 1.4 mbps) vs. Sprint 4G avg. speeds (3 – 6 mbps). Actual speeds may vary based upon plan or other factors. These Virgin Mobile’s Broadband2Go devices operate on the Sprint 4G WiMAX Network.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

Important: Before buying any 4G device you should check 4G COVERAGE in your area on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

Be sure to select your coverage interest such as 4G, data coverage(3G), or voice coverage.

• You need one of the Broadband2Go plans and a Broadband2Go device that is compatible with your computing device. See the System Requirements for each Broadband2Go device to determine compatibility.
answered 1 year, 9 months ago
by
Dan L.
Question
Can you use it to connect Wii to the Internet?
asked 4 years, 1 month ago
by
Dee
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Maybe, if your computing device is WiFi-enabled. You may need a Mac or Windows PC to set up your Broadband2Go account and configure your MiFi 2200. Once you've created a Wi-Fi hotspot with your MiFi 2200 you should be able to access the web with any Wi-Fi enabled device.

SYSTEM REQUIREMENTS - MiFi 2200

• Mac Requirements: Mac OS X, 10.3 & higher
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7; PDF Reader
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g enabled to connect to the MiFi 2200.

Manage Wireless Network Activity – MiFi Device Settings
MiFi Device Settings: Allows you to manage, monitor, and customize your Wi-Fi Mobile Broadband connection through an easy-to-use interface when the device is in Wi-Fi mode (that is, without the use of the USB cable). page 5
See the MiFi 2200 user manual at http://www.virginmobileusa.com/resources/mifi_usermanual.pdf

Your Virgin Mobile account is setup using a browser window. The MiFi 2200 is also configured using a browser window. The MiFi 2200's device drivers will be downloaded to your Mac or Windows PC from the MiFi 2200. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the MiFi 2200.

Once you've created a Wi-Fi hotspot with your MiFi 2200 you should be able to access the web with any Wi-Fi enabled device.
answered 1 year, 9 months ago
by
Dan L.
Question
What is the return policy if the device doesn't work well for me?
asked 4 years, 1 month ago
by
Bailey
CA
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
This question can only be answered by calling Broadband2Go Support. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number.
answered 1 year, 10 months ago
by
Dan L.
Product Details