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Customer Questions & Answers for
MiFi 2200 Intelligent Mobile Hotspot

Use the MiFi 2200 Mobile Hotspot to connect up to 5 Wi-Fi enabled devices to the 3G wireless internet. No contract.
Customer Questions & Answers:
2,072 Questions
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1,921 Answers
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Questions & Answers for MiFi 2200 Intelligent Mobile Hotspot

Question
if i buy 10 days airtime and use it one day go on vacation for 4 days with no usage, do i still have 9 days left?
asked 4 years, 1 month ago
by
rayray
lake elsinore
on MiFi 2200 Intelligent Mobile Hotspot
10 answers
Answers
answer 1
Is the mifi 2200 portable? cen it be used for ipod touch?
answered 3 years, 10 months ago
by
Tracey
answer 2
yes, you have any unused time all the way up to the expiration date.
answered 3 years, 11 months ago
by
rosemary
CT
answer 3
NO
answered 3 years, 11 months ago
by
notevenavirginemployee
answer 4
sure why not
answered 3 years, 11 months ago
by
slappy_happy
answer 5
The 10-day bandwidth lasts for ten days. Heck, take the device with you, and use it on the road, anywhere else in the US.
answered 4 years ago
by
primetech
answer 6
1 day of use + 4 days of vacation = 5 days. So there are 5 remaining days left on your account provided that you haven't exhausted all 100 MBs the day you use it.
answered 4 years ago
by
Morph
answer 7
it depends on how many hours/MB you consumed on that 1 day use. but if you didn't consume all the MB, yes you still have 9 days left
answered 4 years, 1 month ago
by
caitlyn
answer 8
No, it is 10 days in a row. After 10 days you would need to "top up ' again.
answered 4 years, 1 month ago
by
MobileCustomer
answer 9
No, the expiration date is 10 days or 100 mb, it doesnt mather if you didint use it, before the 10 days youre gone a have to restart plan
answered 4 years, 1 month ago
by
virginmobileuser
answer 10
No. Clock starts ticking when you buy the session and expires after 10 or 30 days depending on which session you purchased.
answered 4 years, 1 month ago
by
EJN
Florida
Question
Does MiFi work as a wireless router? in other words if I bought this, I would no longer have a need for a router or dsl?
asked 3 years, 6 months ago
by
Guru
on MiFi 2200 Intelligent Mobile Hotspot
1 answer
Answers
answer 1
Correct, the MiFi acts as a wireless access point, providing a wifi signal to devices that support a wifi connection such as iPads, iPod Touches, computers/laptops, etc. It can support up to five simultaneous connections. So you can connect your computer, your phone, your iPad, a Touch, and your wife's laptop to the device all at the same time.

As to whether you'd need DSL or cable internet access, that depends on your usage. The MiFi is using 3G cellular signals, which is slower (in most cases) than DSL and much slower than cable internet. If you have a very strong signal, the speed is generally suitable for most activities, except for hi-def video. In my experience (I've used one for over three years), I think it's great for my office, where I connect a laptop and surf the web, do email, stream XM Radio online or Pandora, and sometimes watch some Slingbox or Hulu. Video is possible, but the weaker the signal, the worse buffering becomes and it can be hard to be patient.

Also, I'd assume the more devices in use simultaneously may degrade the response time as well.

But, in my opinion, the number one reason to consider whether to ditch the home DSL line is the data cap. Despite what you read on the website, the Unlimited plan is soft capped at 5GB per month, and VM reserves the right to throttle your speed back to 256k (dial up) speeds once you exceed that cap. I can easily consume 5GB in a month by playing XM Radio or Pandora 9 hours a day, five days a week. Streaming video eats up even more bandwidth.

Hope this helps.
answered 3 years, 6 months ago
by
ptrader
Question
why is my speed only 153.6 kbps?
This is only 3x dial up. If I cant get faster speeds than this I will switch to someone else. My signal strength is good and no matter what time of the day or night it is always 153.6 kbps. Terrible!
asked 4 years ago
by
kingpin
on MiFi 2200 Intelligent Mobile Hotspot
10 answers
Answers
answer 1
hey ive never use this before but im using a 50M or watever where i live at so this is probably way faster than what im on now movies take one day 2 download wat im using now
answered 3 years, 7 months ago
by
Robert Johnson
woodhaven,mi
answer 2
If I remember correctly, 153.6 kbps (19.2kBps) is the highest speed you can get if a 3G signal is not available.

BTW, some of the other replies show confusion between kbps (kiloBITS pre second) and kBps (kiloBYTES per second). A 3G connection can give you 1.4mbps (1400kbps, 175kBps).

Compared to that a dial-up modem provides up to 53kbps (6.6kBps).
answered 3 years, 8 months ago
by
notstupid
answer 3
153.6 kbps is way quicker than dial up actually. Although there are 56k modems they hardly perform quicker than 10 kilobytes a sec at full duplex. Dial up is way slower. 153.6 is actually pretty fast for a 3G provider.
answered 3 years, 8 months ago
by
op is stupid
answer 4
Better than what im getting at the moment i'm only getting 20.8kbp/s-40.2kbp/s no matter what and where i dl from. the first day i got this, it was good i was getting a decent 600kbps the 2nd day it went down to 250kbps now i get 20.8kbp/s-40.2kbp/s( bought this service 3 days ago) i think VM is capping our speeds
answered 3 years, 8 months ago
by
Jack
brooklyn ny
answer 5
the answer really doesn't address what he said. on my modem the speeds are given in kbps not kBps so you are trying to make his 153.6kbps appear to be much higher speed by saying he is getting 153.6 kBps, but this seems to be the standard "high speed" you get with most 3g systems.
answered 3 years, 10 months ago
by
TERRANCE
United States
answer 6
your misunderstanding kbps (kilobits per second) and KBps (Kilobytes per second) i.e. 1400 kbps = ~170 KBps so you are getting decent speed at 153.6 KBps. Dial up is 56 kilobits per second which translates to around 7 KBps. 1 kbps = 0.125 KBps. so actually you are getting 20+ times faster then dial-up.

-Brandon
answered 3 years, 11 months ago
by
Brandon
answer 7
I presently have the same unit and score 1252 kbps and as well use it as a home/office unit, and this is on a very busy cell tower. Dial up here is extremely slow on a good day.
answered 3 years, 11 months ago
by
JohnB
answer 8
†Speed varies based on location and coverage with average downlink data speeds between 600 and 1400 Kbps. Virgin Mobile does not restrict your speeds based on data usage caps.
answered 3 years, 11 months ago
by
Jzilla
MO
answer 9
That is really slow. I get 500kbps with a bad signal and 1600 with a good signal.

But im using a Omnia 2 with wmwifirouter.
answered 3 years, 11 months ago
by
jaycarl
answer 10
What you are getting is the average speed you would experience on any 3G network with good signal strength. The Mi-Fi is no solution for a home/landline connection, but for a mobile connection wherever you go.
answered 4 years ago
by
Jose
Question
Can I let the plan expire and reactivate months later?
I would only need to use the device during the summertime. May I drop the service for the other months? Or is it like some prepaid phones, where I would have to buy a new device if I let plan expire?
asked 4 years, 1 month ago
by
Chris
Los Angeles
on MiFi 2200 Intelligent Mobile Hotspot
4 answers
Answers
answer 1
i use this for 6 months then leave it off for 6 months and they let me keep my old plan each time i come back to use it this is the best way of getting mobile broadband
answered 3 years, 3 months ago
by
paul
puerto rico
answer 2
Since it is a prepaid service, if ever that you will not pay for your monthly plan, your plan/subscription will be expired and your account will become past current. But you still have 90days or 120 days if you still won't restart your plan, your account will be expired or will be deleted o the system
answered 3 years, 5 months ago
by
keithkat12
outer space :)
answer 3
As the plans stand now, you can definitely just buy plans only when you need them, like only every summer like you want.
answered 4 years ago
by
Jose
answer 4
You need to buy a session every 12 months to keep your account active.
answered 4 years, 1 month ago
by
EJN
Florida
Question
can i use this device with a ps3
asked 4 years, 1 month ago
by
doug
on MiFi 2200 Intelligent Mobile Hotspot
11 answers
Answers
answer 1
you can use it with ps3 but dont expect great speeds. i used it with black ops and mw2 with strict connection but it works
answered 3 years, 7 months ago
by
george
answer 2
Yes, I have played online with my ps3. I played Call of Duty with it and usually never had lag! I guess my bandwith speed was at maximum. I live in Los Angeles.
answered 3 years, 7 months ago
by
Daniel
Los Angeles
answer 3
of course you can dont answer no if you never tried it.
answered 3 years, 7 months ago
by
kyle
virginia
answer 4
NO you wont be able to connect to any game i play xbox 360 call of duty cant connect to anything
answered 3 years, 7 months ago
by
justin
answer 5
If your PS3 is Bluetooth enabled, you can.
answered 3 years, 8 months ago
by
J.R.
Bryan, TX
answer 6
Not for online gaming only internet surfing with the mifi 2200
answered 3 years, 8 months ago
by
chad
boston ma
answer 7
Im sure you could, Try it and see
answered 3 years, 8 months ago
by
Some Guy
SomeWhere
answer 8
Yes in Theory you can use this with the PS3 or any of services for gaming online, keep in mind that your average speed is only going to be about 600 Kbps - 1.4 Mbps with peak down loads speeds up to 3.1 which if fine for browsing the web or downloading files where Lag is not going to be an issue although to do some hide and seek say in in Halo 3 or Halo Reach with a lag can be a major drag even if it happens only every now and again... Friends and techs at the Various camps (Microsoft, Nintendo and the Sony PS online platforms) that I have talked to recommend that you have a bandwidth speed of at least 1.5Mbps or above for sufficient bandwidth, so in a nutshell you will have some Lag with the 3G, but don't loose hope.. the 4G network if am reading the specks correctly will be able to provide the bandwidth needed at 3 - 6 Mbps with Peak down loads at More than 10 Mbps in some areas
answered 3 years, 9 months ago
by
Timo
Seattle WA area
answer 9
Yes. You can use it with any device that can connect to a wifi network.
answered 3 years, 11 months ago
by
techie
San Francisco
answer 10
yes you can
answered 4 years ago
by
jayfive
vero fl,
answer 11
mi-fi can connect up to 5 wi-fi enabled wireless device
answered 4 years, 1 month ago
by
caitlyn
Question
Can the device be charged via usb while wireless is in use??
I.E. through a usb wall charger.
asked 4 years, 1 month ago
by
Zac
Washington
on MiFi 2200 Intelligent Mobile Hotspot
10 answers
Answers
answer 1
Yes, plug the device into the USB on your computer and once your computer recognizes the device, push eject on your computer and the device will perform like it is plugged into a regular power source such as an AC charger. Turn the device on (if it turned off) and it should transmit Wi-Fi just fine. I did this on vacation for 2 weeks and charged it off my laptop
answered 3 years, 7 months ago
by
Jura
Indiana
answer 2
check out this link for some answers to this question. The iPhone USB Charging Adapter looks promising. I'm going to try that with the included USB cable to see what happens.
answered 3 years, 8 months ago
by
Carson
answer 3
If you plug the mifi into a power source and then reboot the unit, it will begin broadcasting a wireless signal and charge at the same time.
answered 3 years, 8 months ago
by
JRock
Atlanta, GA
answer 4
My MiFi came with both a USB cable and an A/C wall plug with a micro-USB. I have not used the stand alone cable but the WiFi is active while charging using the A/C plug cable.
answered 3 years, 10 months ago
by
bwit
answer 5
If you didn't already find your answer, there are usb wall outlets now. Just google "usb wall outlet". You should get some results for purchasing them through amazon and such.
answered 3 years, 11 months ago
by
Vir Deus
answer 6
I need to set this up as a permanent solution (plugged in at all times).

Does anyone know where I can purchase a USB cable or charger that can stay plugged up and proved constant power and NOT disable wireless?
answered 3 years, 11 months ago
by
Planet-USA
NC
answer 7
Yes.

On the mifi I bought today (Agu 30 2010) neither the included home charger or a car charger (the one I got for my phone, which also used micro USB) will disable wireless.
answered 4 years ago
by
notstupid
east Texas
answer 8
Wow great answer HeavyG, all this time as a mi-fi owner I never knew that (have always considered this to be a strange limitation). Any pointers on where to find this type of USB cable and/or model numbers? When using this special cable with a charger only (not tethered to a computer) will it also charge the mi-fi without interrupting service?
answered 4 years ago
by
bushidoh
answer 9
When it is charging via the USB cord, the wireless connectivity is lost.
answered 4 years ago
by
Lost
answer 10
With the included cable charging via USB disables the wireless connection.

You can get a special USB cable that only draws power (some of the pins on the USB connector that plugs into the PC are disabled so you are not able to establish a data connection) that will allow the mifi to charge and continue to run the wireless
answered 4 years, 1 month ago
by
HeavyG
VaBeach
Question
Will this device work with my I-Touch?
asked 4 years, 1 month ago
by
Dinnew
on MiFi 2200 Intelligent Mobile Hotspot
10 answers
Answers
answer 1
Yes, anything that can connect to wifi.
answered 3 years, 11 months ago
by
Devin s
answer 2
Yes
answered 3 years, 11 months ago
by
sebastain
answer 3
your Ipod will work, but some apps will not work with it, i.e. WPT, multiplayer phase does not work.
answered 3 years, 11 months ago
by
Cheyane
answer 4
I tried using my MiFi to play a game on my ipod touch, 3rd generation, and it would not connect. The game was multiplayer, WPT which I play on my wifi at home and elsewhere. But, when I tried to use my MIFI2200 away from home, it would not connect to the game online. :(
answered 3 years, 11 months ago
by
Cheyane
answer 5
yup
answered 3 years, 11 months ago
by
mark
answer 6
Yes, it simply becomes a mobile wireless hotspot like the one you have at you home.
answered 3 years, 11 months ago
by
sbfbob
answer 7
Yes it will. Anything that uses wifi.
answered 3 years, 11 months ago
by
Andy
answer 8
Yep
answered 3 years, 11 months ago
by
Dave
answer 9
Yes, any WiFi device.
answered 4 years, 1 month ago
by
EJN
Florida
answer 10
If by I-Touch you mean iPod Touch the answer is YES.
answered 4 years, 1 month ago
by
HeavyG
VaBeach
Question
I'm going to Canada and noticed that there is also Virgin Mobile in Canada, can I use the same mifi up in Canada but use prepaid from Virgin Canada?
asked 4 years ago
by
stricklybiz
la, ca
on MiFi 2200 Intelligent Mobile Hotspot
4 answers
Answers
answer 1
NO. THE US MIFI IS A CDMA DEVICE; THE CANADIAN BELL NETWORK IS GSM. TO TOTALLY DIFFERENT, INCOMPATIBLE TECHNOLOGIES
answered 2 years, 9 months ago
by
WILLF217
ILLINOIS
answer 2
Im pretty sure the network is getting better and better as time passes. If your phone is working there. So should the mifi. Im currently using mine now without a problem in Puerto Rico. :)
answered 3 years, 4 months ago
by
Person
answer 3
No, you would have to purchase a device from VM Canada. , the VMU Mi-Fi does not work outside the US.
answered 4 years ago
by
Jose
answer 4
Nope. Virgin Mobile USA is owned by Sprint and Virgin Mobile Canada is owned by Bell. Two separate companies that share the same brand.

I bought the Mifi 2200 in Oregon and it works fine down there. Brought it up to Vancouver BC to try it. Keeps saying searching for network but not connecting. There is a setting that says Roaming: No. I don't see any way to change it.
answered 4 years ago
by
Psy
Vancouver BC
Question
i have a sprint usb air card , am i able to use it with a virgin mobile data plan?
asked 4 years, 1 month ago
by
ben1000
on MiFi 2200 Intelligent Mobile Hotspot
7 answers
Answers
answer 1
No.
answered 3 years, 4 months ago
by
Steve
Irvine, CA
answer 2
no
answered 3 years, 11 months ago
by
SuperUser
answer 3
No. Although they share a network, they are two separate companies.
answered 4 years ago
by
LT
Fort Worth, TX
answer 4
u can use sprint usb for a laptop but an other device can use virgin mobile
answered 4 years, 1 month ago
by
Tj
answer 5
yes
answered 4 years, 1 month ago
by
Tj
answer 6
yes.If they were both sprint you can not but there 2 diffrent brands.Sorry about my spelling!
answered 4 years, 1 month ago
by
Tj
answer 7
No. Virgin Mobile service only works with Virgin Mobile devices.
answered 4 years, 1 month ago
by
Andrew
Question
What are the size dimensions of the MiFi 2200?
asked 4 years ago
by
Charizo
on MiFi 2200 Intelligent Mobile Hotspot
3 answers
Answers
answer 1
MikeAZ,

Take a look at the user manual PDF. Product specifications: 59 mm x 9 mm x 89 mm or only about 2 3/8'' x 3 1/2''. Very Credit card sized.
answered 3 years, 11 months ago
by
Max
answer 2
I found a site that shows this unit as 10"x7"x2"(H) - much bigger than any credit card.
answered 3 years, 11 months ago
by
Mike
AZ
answer 3
The size of a standard credit card, and about 1/4" thick.
answered 4 years ago
by
squashpup
Product Details