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Customer Questions & Answers for
Samsung Galaxy Reverb

Get amped with the Samsung Galaxy Reverb Android phone from Virgin Mobile featuring unlimited web, data, messaging and email with no contract.
Customer Questions & Answers:
456 Questions
 | 
460 Answers
Overall Rating:
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Questions & Answers for Samsung Galaxy Reverb

Question
Can u keep your grandfathered $25 plan when upgrading to this phone?
asked 1 year, 7 months ago
by
Adrian
Borger tx
on Samsung Galaxy Reverb
6 answers
Answers
answer 1
I just upgraded to this phone from a samsung intercept that i got in january 2011, and as of now I'm still on the 25 plan, dunno about these other folks.
answered 11 months ago
by
Ian
answer 2
If the phone was released before May 1, 2012, then yes, but if it was released after, then no, you have to switch to the $35 plan.
answered 1 year ago
by
Ashlee
answer 3
No - I just tried to move from my LG Optimus V to the Samsung Reverb and it says I have to change to the $35 a month plan. Boo!!!!
answered 1 year, 3 months ago
by
emily
answer 4
No, now when you switch to a new phone, you automatically are off the grandfather plan and are on the $35 a month plan (at the least)
answered 1 year, 4 months ago
by
Amy
answer 5
According to the Virgin Mobile web site, you can keep your grandfathered $25 plan when upgrading to this phone if you already have a smartphone on the $25 plan.

Q: What if I'm on an older plan or handset with Virgin Mobile?
A: Whatever plan you may be on, including those introduced prior to Beyond Talk [which launched in 2010], you are grandfathered on that plan until the plan is discontinued unless you choose to change plans, upgrade to a smart phone or the current accounts expire.
answered 1 year, 6 months ago
by
JKG
answer 6
Unfotunately, no. I have the Triumph and was grandfathered in in May. When the Evo 4g came out in June, Virgin Mobile stated that phone switching from then on would require someone to pay the minimum $35 plan.
answered 1 year, 6 months ago
by
MasterOfPhones
GA
Question
Does it have a front facing camera?
asked 1 year, 7 months ago
by
Alex
on Samsung Galaxy Reverb
5 answers
Answers
answer 1
Yes it does. 1.3 Megapixel front facing camera.
answered 1 year, 7 months ago
by
TiffyB
answer 2
Yes!
answered 1 year, 7 months ago
by
Eunice
answer 3
I think it doesnt have one, But it looks like LOL But im still happy dat we qot a new phone :D
answered 1 year, 7 months ago
by
Ericka
answer 4
Yes 1.3 mp
answered 1 year, 7 months ago
by
Dan
answer 5
It looks as so in the pictures, but im pretty sure virgin mobile would broadcast that as one of the specs.
answered 1 year, 7 months ago
by
George
Question
can u screenshot on this phone? and if so how?
asked 1 year, 4 months ago
by
sabrina
new york
on Samsung Galaxy Reverb
5 answers
Answers
answer 1
Yes, i just found out if you have the jelly bean update which you should have it. just press the home and power button together. try it IT DOES WORK!
answered 5 months, 1 week ago
by
chigginskeywest
Key West,Fl
answer 2
If you've upgraded to Jellybean then do power button+ volume down + home button all at the same time. Took me forever to find out that combo but it works!
answered 8 months ago
by
Brittany
answer 3
Ues you just hold the power button and the volume down bottom at the same time
answered 11 months ago
by
roger
answer 4
so far, holding down the power button and home button does not work so im not sure if it does have screen shot
answered 11 months ago
by
Taco
answer 5
To do a screen shot on this phone all you have to do is hold the power button and the home button at the SAME time.
answered 1 year, 3 months ago
by
Wayne
Question
is there going to be an update to jelly bean on this phone?
asked 11 months ago
by
noepedraza
on Samsung Galaxy Reverb
4 answers
Answers
answer 1
Yes, upgraded to 4.1.2 this morning for me.
answered 10 months ago
by
Mike
answer 2
YES!! My Reverb got Jelly Bean today.
answered 10 months ago
by
sara
answer 3
Try checking for an update to Android 4.1.2 manually by going into the "About device" section of your phone's "Settings" menu. There is news out there that it's being rolled out to Samsung Galaxy Reverbs.
answered 10 months ago
by
Dan L.
answer 4
Nothing has been announced. Victory comes with Jelly Bean and GS2 has an update on the Samsung website.
answered 11 months ago
by
Steve
Question
Would you recommend this over the EVO 4g?
asked 1 year, 7 months ago
by
Angel
on Samsung Galaxy Reverb
4 answers
Answers
answer 1
I know this may be a little old to respond to, but I thought I would throw in my two bits. I am actually looking at this phone for my wife and I currently use the Evo V 4g, which is what I assume the question was referring to. I agree that both phones are more than capable for almost any task you can throw at them. Now if you want to get down into the nitty gritty of processors and such, there is a difference between speed and power. The Samsung does have a higher clock speed (1.4 is faster than 1.2), but it only has one core as opposed to the Evo's two. You can think of it as a guy only using one hand to pick apples from a tree while another uses both of his. The man using one hand can pick his apples at 1.4 per second while his counter part can pick 1.2 but with each hand. In theory (and actuality), the Evo has an overall "faster" processor, but it also uses more power to do it. As far as the comment about only apps can use the multiple cores, it may have been true in android 2.3, but the newer versions of android do utilize the second (or even all four cores on newer phones), when it is needed, which is usually when run an application, be it downloaded or the built in web browser. In that sense the post previous post was correct that it only uses the other core when using some apps (the majority of them, including the operating system), and does not when idle for the most part.

Now my opinion is you would need to look at what your going to do with the phone. If it going to mainly be used for email, pictures, web browsing, videos, camera, or any other basic things, then I would go with the Reverb because of the more efficient processor which would give it a longer battery life. The Evo's oem battery isn't too impressive and you can drain it in about 4 hours if you use it heavily. If you use it as a casual smart phone then it may be able to make it a whole day. I went with the Evo because it has more power for the tasks I use it for, such as looking at autocad files, a game every now and then, 3d movies, switching between multiple tasks on the fly, and other such things.
answered 10 months ago
by
Narao
answer 2
Absolutely! Yes the EVO has a dual core processor but that only comes into play if the apps are designed to take advantage of this. I have the EVO and the Reverb and the Reverb boots faster and loads apps faster. I am looking to sell my EVO as a matter of fact because it is not a good phone in IMO. I was a sucker for all of the rave reviews it got and regret it. Its the first HTC phone i have had and it is constantly going to the white HTC loading screen just so that I can get to the home screen. Very frustrating! On top of that its antenna is weak. My wife has the One V and gets way better signal in our house than I do. On the other hand the Reverb gets the same signal as the One V. The Reverb isnt the powerhouse the EVO is on paper but it gets the job done better, faster, and with more style.
answered 1 year, 5 months ago
by
A.G.
answer 3
NO.. Ignore the post above me. This phone does not have a faster processor than the Evo 3D. The Evo 3D has a dual core processor, this phone has a single core processor. In addition, the Evo supports 4G speeds, has a larger/higher resolution screen, supports 3D with out the need for glasses and has a faster graphics chip. The EVO 4G is a faster phone, which is why its $50 more expensive than the Reverb, having said that, both phones are great and sport similar features. The 1.4ghz processor in the Samsung Reverb will be more than fast enough to do anything you need without hesitation. Its a great phone, its just not quite as fast as the Evo 3D. So far, the only phone on Virgin Mobile that is as fast as the EVO 3D is the Iphone 4S
answered 1 year, 6 months ago
by
Rick
Frederick, MD
answer 4
Both phones are excellent! This phone has a faster processor that the Evo, however does not have 4g which is fast internet on the go. The Evo also has HTC Sense(which is fancy HTC settings) and the Evo has a 3d camera. The eEvo also has a larger screen. Both phones are great and you can't go wrong on either!
answered 1 year, 6 months ago
by
MasterOfPhones
GA
Question
Is it refurbished? Or is it just the name?
I don't want refurbished phone, but this one is very good!
asked 1 year, 7 months ago
by
elias
Nc
on Samsung Galaxy Reverb
4 answers
Answers
answer 1
That's the name of the phone.
answered 1 year, 4 months ago
by
Anon
answer 2
It's not refurbished it's the "ReVERB" (Reverb) it's just the model name that Samsung gave it. ReFURB is the abbreviation for "refurbished". In short, this isn't a refurbished one.
answered 1 year, 5 months ago
by
Lola
answer 3
It may be! A brand new phone will come in a Branded Box with a wafer seal or possibly a Blister Type Package. You should not have to accept a New Phone that comes in a Virgin Mobile Box! (refurb or return and made to look like new)
answered 1 year, 5 months ago
by
theevilfin1
answer 4
The name is REVERB no REFERB, so none of the phones you would buy would be refurbished. :)
answered 1 year, 6 months ago
by
MasterOfPhones
GA
Question
If I install my micro sd card, will my music be on this phone???
I currently have a 16gb micro sd card in my current phone that has almost 1000 pictures on it and tons of music. If i buy this phone and install my 16gb micro sd card will my pictures and music show up on this phone????
asked 1 year, 2 months ago
by
Melissa
on Samsung Galaxy Reverb
3 answers
Answers
answer 1
No! Nothing gets put on the memory card!!! I am only able to download 2 to 3 apps due to NOTHING being able to be moved to the SD card. I am VERY disappointed in this phone!
answered 3 months ago
by
Caley
answer 2
Yes, it should.
answered 1 year, 2 months ago
by
Dan L.
answer 3
Yes
answered 1 year, 2 months ago
by
Steve
Question
I like the idea of no contract.How much does it cost me for unlimited talk,text & web browser ?
asked 1 year, 4 months ago
by
Dee
Sacramento
on Samsung Galaxy Reverb
3 answers
Answers
answer 1
Check Beyond Talk under Plans. Unlimited everything is currently $55 per month.
answered 1 year, 4 months ago
by
Jeff
answer 2
   Beyond Talk               Monthly Talk Minutes                      Messages                                   Web Access                 
         Plans                                                                    (Text, IM, Email, Picture)
   • $55/month                        UNLIMITED                              UNLIMITED                                  UNLIMITED

      http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview
answered 1 year, 4 months ago
by
Dan L.
answer 3
The Price For Everything Unlimited Is Currently $55
answered 1 year, 4 months ago
by
Jen
Ny
Question
is it wifi?
does not show that in the features
asked 1 year ago
by
elizabeth
connecticut
on Samsung Galaxy Reverb
3 answers
Answers
answer 1
Yes it does have WiFi Capabilities. I called to find out.
answered 2 months ago
by
Chrissi
answer 2
See all the Beyond Talk phones with Wi-Fi at:
http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_wifi/
answered 1 year ago
by
Dan L.
answer 3
Under features and connectivity it lists WiFi. This phone is not hotspot enabled though.
answered 1 year ago
by
Steve
Question
does this phone have a camera button on the side
asked 1 year, 7 months ago
by
linaa
on Samsung Galaxy Reverb
3 answers
Answers
answer 1
When you face the phone, on the bottom right hand side is a button that is for the Camera setting. While it is not "Icon'd" or named the said button use, you can also look on the VM phone info page or the manual to find that it is the Camera button.
answered 1 year, 3 months ago
by
Sami
California
answer 2
Yes it does
answered 1 year, 3 months ago
by
Jackson
answer 3
There is a button on the side that could be for the camera, however I'm not 100% sure. :(
answered 1 year, 6 months ago
by
MasterOfPhones
GA
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