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Customer Questions & Answers for
Samsung Galaxy Reverb

Get amped with the Samsung Galaxy Reverb Android phone from Virgin Mobile featuring unlimited web, data, messaging and email with no contract.
Customer Questions & Answers:
456 Questions
 | 
460 Answers
Overall Rating:
3.644 out of 5
3.6
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Questions & Answers for Samsung Galaxy Reverb

Question
Does this phone have enough space to download 3 additional apps and is this phone good for listening to music?
asked 2 days ago
by
Diamond
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Depends on the size of the apps. The Kyocera Rise has Android™ 4.0, 1 GHz single core Processor, and 2 GB ROM/512 MB RAM Internal Memory. See your software provider's website for the OS, hardware and software requirements for your software.
answered 1 day ago
by
Dan L.
Question
can i use my paylo plan money to switch plans
Reserve paylo account
asked 2 days ago
by
harold bolin
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Buy the Beyond Talk phone. Then do a phone swap from your payLo phone to the Beyond Talk phone. You'll be prompted to change plans.

You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. According to the Terms and Conditions:

• Virgin Mobile and payLo accounts are maintained separately. If you switch between a Virgin Mobile service plan and a payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you may be given a new Virgin Mobile or payLo account (as applicable).

• you may switch current service plans, including between Virgin Mobile and payLo. When you switch service plans, you will not receive a refund of any portion of any previously paid service charges and you will lose all of your remaining unused minutes, messages, and data allotment.

• Some service plans are available only on certain phones.
http://www.virginmobileusa.com/legal/general-terms-and-conditions-no-annual-contract

• The payLo plans are only available when setting up a payLo phone from Virgin Mobile USA. None of the payLo phones have Android.
See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

• The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA.
See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/
answered 1 day ago
by
Dan L.
Question
when does the offer end?
asked 1 day ago
by
carmarius
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Virgin Mobile doesn't usually put end dates on their sales. However, the offers usually last a month.
answered 1 day ago
by
Dan L.
Question
Why does wi-fi turn on automatically? Is there a way to keep this from happening?
asked 4 days ago
by
Dee
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Yes. See the Samsung Galaxy Reverb user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/samsunggalaxyreverb.pdf
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . 80
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . 88
answered 2 days ago
by
Dan L.
Question
Can I call the USA from Mexico??
asked 3 days ago
by
Dennis
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 2 days ago
by
Dan L.
Question
can u put a sd card in this phone
asked 5 days ago
by
amy
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Yes, microSD card.

MEMORY
Expandable Memory up to 64GB (Not Included)

http://www.virginmobileusa.com/shop/cell-phones/samsung-galaxy-reverb-phone/features/#features
answered 4 days ago
by
Dan L.
Question
I would like to block a number is it possible?
asked 1 week ago
by
Nancy
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Call blocking is not available on Virgin Mobile. But the caller's phone number will appear on-screen while the phone is ringing. Their name will appear on-screen if their phone number is in the Contact List on your phone.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5660

• Android and Apple apps may be available elsewhere for the Beyond Talk Android phones and Apple iPhones.

• Another VM customer offered this tip, 'I found a way to block numbers. Go to the VM website and download a ringtone that is nothing but silence. There are several of them.

Create a contact for the number you want to block and create a group called 'blocked' or something similar. Assign the contact to the blocked group and use the silent ringtone for the group. When you get a call from another number you want to block it's easy to save the number to a new contact and assign to the blocked group!'
answered 6 days ago
by
Dan L.
Question
Is this an unlocked phone?
Is this a GSM phone?
asked 6 days ago
by
William
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Virgin Mobile USA uses a CDMA system. GSM is not available.

Sorry, all phones from Virgin Mobile are locked. They can't be used with any other carrier.
answered 6 days ago
by
Dan L.
Question
Can I use sim card for this phone? OR It is just CDMA phone?
asked 1 week ago
by
Kumar
el paso
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
Virgin Mobile USA uses a CDMA system. It doesn't use traditional SIM cards.
answered 1 week ago
by
Dan L.
Question
Can the samsung Galaxy reverb be used with assurance wireless
asked 1 week ago
by
gaz1
on Samsung Galaxy Reverb
1 answer
Answers
answer 1
No. The Samsung Galaxy Reverb is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 week ago
by
Dan L.
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