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Broadband2Go

Customer Questions & Answers for
Broadband2Go

Plug this USB device into your laptop and connect to the internet from almost anywhere in the country. Surf the web, check email, download files, and more - all at lightning-fast speed.
Customer Questions & Answers:
934 Questions
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961 Answers
Product Details

Questions & Answers for Novatel Broadband2Go

Question
How can I tell how much "time" I have left? How do I buy more time?
asked 4 years, 11 months ago
by
Faye
on Broadband2Go
1 answer
Answers
answer 1
You can either log-in to your account and check, or in the BB2G applet that runs in your task bar.
answered 4 years, 8 months ago
by
EJN
Florida
Question
Can I use this service with a tablet with built in EVDO Modem?
asked 4 years, 11 months ago
by
kleva
on Broadband2Go
1 answer
Answers
answer 1
As long as you can access the ESN / MSID of the modem, you should be able to program it for VM.
answered 4 years, 11 months ago
by
MustJustBe
Brookfield, WI
Question
Can Sprint Novatel Wireless 3G Connection Card be used
Seeing that Virgin uses Sprint's network, will my recently off-contract Sprint Novatel Wireless Connection Card work with Virgin's Broadband2Go or is my Connection Card locked to only Sprint's mobile internet service?
asked 4 years, 11 months ago
by
Anonymous
on Broadband2Go
1 answer
Answers
answer 1
It is locked by default, and would be difficult to remove.
answered 4 years, 11 months ago
by
MustJustBe
Brookfield, WI
Question
Can I network my other computers to the broadband connection?
If I install the broadband modem in one of my computers, can I create a network with my other two computers in my house? Would they feed off the single broadband modem or would I need three modems on the same account, or what?
asked 5 years, 2 months ago
by
Anonymous
on Broadband2Go
1 answer
Answers
answer 1
No, you can only plug it into one computer at a time unless you buy a CradlePoint router to plug it in to and then you have a WifI network that shares the connection. Look at the CradlePoint Website.
answered 5 years, 2 months ago
by
hdtravel
Albuquerque
Question
Does anyone know if Virgin Mobile has plans to offer service on a MiFi?
asked 4 years, 11 months ago
by
DramaGuy
on Broadband2Go
1 answer
Answers
answer 1
You dont need mifi. Just buy cradlepoint router and plug the usb into it and you have wifi.
answered 4 years, 11 months ago
by
olu
Question
can i use it with my xbox 360 for xbox live
asked 5 years, 2 months ago
by
gunner
on Broadband2Go
1 answer
Answers
answer 1
For now, no. A Windows or Mac desktop is required for the modem software to function.
answered 5 years, 1 month ago
by
Rog
Question
Does this device work on Acer Netbooks
asked 4 years, 11 months ago
by
Anonymous
Naples FL
on Broadband2Go
1 answer
Answers
answer 1
Yes , It does.
I have a Acer Aspire One.
I purchased this item from HSN.
answered 4 years, 10 months ago
by
BROMISTA
Lockhart Fl
Question
Can anyone tell me if this will work with Windows CE 5.0 or 6.0
This is for a netbook.
asked 4 years, 11 months ago
by
Anonymous
TN
on Broadband2Go
1 answer
Answers
answer 1
No versions of Windows CE are supported. Only WIn XP, Vista, and 7, and Mac Tiger, Leopard, and Snow Leopard.
answered 4 years, 10 months ago
by
Jose
Question
I HAVE PERPAID VIRGIN MOBILE 3G BROADBAND AUSTRALIA WILL IT WORK (MY MODEM) IN THE USA?
I HAVE VIRGIN 3G BROADBAND 3G IN AUSTRALIA. CAN I USE IT IN THE USA? I LIVE IN WEST PALM BEACH 33417.

THANKS
IRA
asked 4 years, 11 months ago
by
SKIPPER
AUSTRALIA AND WEST PALM BEACH
on Broadband2Go
1 answer
Answers
answer 1
No it will not
answered 4 years, 10 months ago
by
Bob
Question
Does Broadband2go support Nortel VPN?
asked 4 years, 11 months ago
by
VPNuser
on Broadband2Go
1 answer
Answers
answer 1
The Broadband2Go device does not support VPNs that use the GRE protocol. I looked up Nortel VPN and from what I found it doesn't use GRE. You should check with your IT department to find out if it does though. Aside from that, it should work if it doesn't.
answered 4 years, 10 months ago
by
Jose
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