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Customer Questions & Answers for
U600 3G/4G USB Stick

Get in on the wireless action with this 3G or 4G Dual-Mode device for your PC or MAC.
Customer Questions & Answers:
430 Questions
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514 Answers
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Questions & Answers for U600 3G/4G USB Stick

Question
is there an extra data plan for mb used on top of this fee
asked 1 year, 3 months ago
by
jackie
dandridge, tn
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Buy a Broadband2Go device like the U600 USB Stick. Then buy a Broadband2Go plan ($35 or $55 per month or $5 per day) whenever you need mobile internet access. That's it.

There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.

• When you have a 4G Broadband2Go device operating in 4G mode both the $35 and $55 per month will provide unlimited data for 1 month. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps. The $5 Daily plan will get you 500MB of data during your day.

• When you have a 3G device OR your 4G device is operating at 3G speed then:
   - You'll get 2GB of data at 3G speeds on the $35/month plan during your month.
   - You'll get 5GB of data at 3G speeds on the $55/month plan during your month.
   - You'll get 200MB of data at 3G speeds on the $5/day plan during your day."
answered 1 year, 3 months ago
by
Dan L.
Question
can i use the virgin u600 with my ps3
asked 1 year, 3 months ago
by
gabriel
bangtown
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Does your PS3 meet the requirements for the U600? If not, consider the MiFi 2200 or the Overdrive Pro.

SYSTEM REQUIREMENTS - U600
• Mac Requirements: Mac OS X, 10.5, 10.6, 10.7 only
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7
• Your Mac or Windows PC must have a USB port available to connect to the U600 device.

Your Virgin Mobile account is setup using a browser window. The U600 is also configured using a browser window. The U600's device drivers will be downloaded to your Mac or Windows PC from the U600. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the U600. The U600 can only be used by one Mac or Windows PC at a time. The U600 does not create a Wi-Fi hotspot.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 3 months ago
by
Dan L.
Question
how can i change my ovation usb for this u600?
I already have an ovation usb but it does not support mac. I understand U600 does support mac. how can i exchange it?
asked 1 year, 10 months ago
by
Blanca
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
The Ovation MC760 supposedly supports Mac OS X, 10.3, 10.4, 10.5, 10.6 with a USB port.

Virgin Mobile doesn't take trades or upgrades. Maybe the store where you bought your Ovation will accept a trade or upgrade.
answered 1 year, 10 months ago
by
Dan L.
Question
do i have to plug it in my computer for it to work
asked 1 year, 7 months ago
by
cindy
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Yes, the U600 only works in a USB port.
answered 1 year, 7 months ago
by
Dan L.
Question
Can this work with Xbox 360?
To help connect to xbox live.
asked 1 year, 7 months ago
by
nell
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
• Virgin Mobile answered your question in the FAQs:

Will the U600 USB stick work with my computer?
The Broadband2Go software is compatible with Windows (7, XP and Vista) and Mac OS (10.5x, 10.6x and 10.7x). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/franklin-wireless-u600/features/#faqs-guides

• SYSTEM REQUIREMENTS
      Mac Requirements: Mac OS X, 10.5, 10.6, 10.7 only
      Windows* Requirements: Windows XP, Windows Vista, or Windows 7
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/franklin-wireless-u600/features/#features
answered 1 year, 6 months ago
by
Dan L.
Question
does the usb device work on an android tablet
I have an android tablet, ematic, which devices should I purchase
asked 1 year, 9 months ago
by
sharion
millbrook, al
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
• Virgin Mobile answered your question in the FAQs:

Will the U600 USB stick work with my computer?
The Broadband2Go software is compatible with Windows (7, XP and Vista) and Mac OS (10.5x, 10.6x and 10.7x). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/franklin-wireless-u600/features/#faqs-guides

• SYSTEM REQUIREMENTS
      Mac Requirements: Mac OS X, 10.5, 10.6, 10.7 only
      Windows* Requirements: Windows XP, Windows Vista, or Windows 7
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/franklin-wireless-u600/features/#features
answered 1 year, 6 months ago
by
Dan L.
Question
Can I use this on my play station 3
asked 1 year, 5 months ago
by
Matt
Rochester, ny
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Does your PS3 meet the requirements for the U600? If not, consider the MiFi 2200 or the Overdrive Pro.

SYSTEM REQUIREMENTS - U600
Mac Requirements:
• Mac OS X, 10.5, 10.6, 10.7 only
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7
• Your Mac or Windows PC must have a USB port available to connect to the U600 device.

Your Virgin Mobile account is setup using a browser window. The U600 is also configured using a browser window. The U600's device drivers will be downloaded to your Mac or Windows PC from the U600. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the U600. The U600 can only be used by one Mac or Windows PC at a time. The U600 does not create a Wi-Fi hotspot.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 4 months ago
by
Dan L.
Question
if 4G is really "unlimited" what happens when i reach or go over 10GB?
asked 1 year, 9 months ago
by
Terrell
atlanta
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
it is NOT unlimited, there is a 10g limit, then as I understand your speed will drop off to the 3g network for the 5g limit, after that you have nada...
answered 1 year, 9 months ago
by
Dan
Question
WHAT HAPPENED TO MY 20.00 WALMART PLAN?
My overdrive pro was purchased from walmart and had a 20.00 walmart plan available but now its no longer offered.WHY?
asked 1 year ago
by
BRIAN
SYR,NY
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Virgin Mobile answered your question in the FAQs:

Does the Wal-Mart BroadBand2Go plan support 4G? (ONLY APPLICABLE FOR WMT)
No. The Wal-Mart plan does not currently support 4G, even if you have purchased a 3G/4G Broadband2Go device.

http://www.virginmobileusa.com/mobile-broadband-plans/broadband-2-go/overview/#faqs
answered 1 year ago
by
Dan L.
Question
does this work well with desktops?
asked 1 year, 8 months ago
by
Judy
New York
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Yes and no. It depends if the tower is on the ground or if it's close to a window.
answered 1 year, 8 months ago
by
Broadband2Go User
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