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Customer Questions & Answers for
U600 3G/4G USB Stick

Get in on the wireless action with this 3G or 4G Dual-Mode device for your PC or MAC.
Customer Questions & Answers:
449 Questions
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534 Answers
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Questions & Answers for U600 3G/4G USB Stick

Question
Can I use this on my play station 3
asked 1 year, 8 months ago
by
Matt
Rochester, ny
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Does your PS3 meet the requirements for the U600? If not, consider the MiFi 2200 or the Overdrive Pro.

SYSTEM REQUIREMENTS - U600
Mac Requirements:
• Mac OS X, 10.5, 10.6, 10.7 only
• Windows* Requirements: Windows XP, Windows Vista, or Windows 7
• Your Mac or Windows PC must have a USB port available to connect to the U600 device.

Your Virgin Mobile account is setup using a browser window. The U600 is also configured using a browser window. The U600's device drivers will be downloaded to your Mac or Windows PC from the U600. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the U600. The U600 can only be used by one Mac or Windows PC at a time. The U600 does not create a Wi-Fi hotspot.

See the U600 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/U600-Broadband2Go-User-Guide.pdf
answered 1 year, 8 months ago
by
Dan L.
Question
is there an extra data plan for mb used on top of this fee
asked 1 year, 6 months ago
by
jackie
dandridge, tn
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Buy a Broadband2Go device like the U600 USB Stick. Then buy a Broadband2Go plan ($35 or $55 per month or $5 per day) whenever you need mobile internet access. That's it.

There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.

• When you have a 4G Broadband2Go device operating in 4G mode both the $35 and $55 per month will provide unlimited data for 1 month. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps. The $5 Daily plan will get you 500MB of data during your day.

• When you have a 3G device OR your 4G device is operating at 3G speed then:
   - You'll get 2GB of data at 3G speeds on the $35/month plan during your month.
   - You'll get 5GB of data at 3G speeds on the $55/month plan during your month.
   - You'll get 200MB of data at 3G speeds on the $5/day plan during your day."
answered 1 year, 6 months ago
by
Dan L.
Question
mc760
i have a virgin broadband device that i purchased 3 years ago. it is a mc760. can this still be used if i buy a data minutes?
asked 1 year, 6 months ago
by
chris
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Yes, you should be able to use an Ovation MC760 from Virgin Mobile USA with any current Broadband2Go plan.

There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day. With a 3G device like the Ovation the plans work like this:

   - You'll get 2GB of data at 3G speeds on the $35/month plan during your month.
   - You'll get 5GB of data at 3G speeds on the $55/month plan during your month.
   - You'll get 200MB of data at 3G speeds on the $5/day plan during your day.
answered 1 year, 6 months ago
by
Dan L.
Question
does this work well with desktops?
asked 1 year, 11 months ago
by
Judy
New York
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
Yes and no. It depends if the tower is on the ground or if it's close to a window.
answered 1 year, 11 months ago
by
Broadband2Go User
Question
if 4G is really "unlimited" what happens when i reach or go over 10GB?
asked 2 years ago
by
Terrell
atlanta
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
it is NOT unlimited, there is a 10g limit, then as I understand your speed will drop off to the 3g network for the 5g limit, after that you have nada...
answered 2 years ago
by
Dan
Question
Can i use this to get on my X-box live on my xbox 360
asked 1 year, 9 months ago
by
Chris
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
• Virgin Mobile answered your question in the FAQs:

Will the U600 USB stick work with my computer?
The Broadband2Go software is compatible with Windows (7, XP and Vista) and Mac OS (10.5x, 10.6x and 10.7x). You'll also need administrative rights on your computer to install the software and drivers.

To attach the device to your computer, you'll need an available USB port.
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/franklin-wireless-u600/features/#faqs-guides

• SYSTEM REQUIREMENTS
      Mac Requirements: Mac OS X, 10.5, 10.6, 10.7 only
      Windows* Requirements: Windows XP, Windows Vista, or Windows 7
http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/franklin-wireless-u600/features/#features
answered 1 year, 9 months ago
by
Dan L.
Question
how can i change my ovation usb for this u600?
I already have an ovation usb but it does not support mac. I understand U600 does support mac. how can i exchange it?
asked 2 years, 1 month ago
by
Blanca
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
The Ovation MC760 supposedly supports Mac OS X, 10.3, 10.4, 10.5, 10.6 with a USB port.

Virgin Mobile doesn't take trades or upgrades. Maybe the store where you bought your Ovation will accept a trade or upgrade.
answered 2 years, 1 month ago
by
Dan L.
Question
who is faster is mifi 2200 or U 600 ?
asked 1 year, 9 months ago
by
josiah
alpine ca
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
U600 can access the 4G* and 3G Sprint networks. The MiFi 2200 can only access the 3G network.

MiFi 2200
Data Speeds
• EV-DO Rev.A - Up to 3.1 Mbps download
• EV-DO Rev.A - Up to 1.8 Mbps upload

U600
Data Speeds
• CDMA EVDO Rev.A
   - Down link : up to 3.1 Mbps
   - Up link : up to 1.8 Mbps
• CDMA 1x RTT
   - Forward and reverse link up to 153.6 Kbps
• 2.5GHz WiMAX
   - Down link : up to 38Mbps
   - Up link : up to 7Mbps

"4G available in 70+ areas. Check your COVERAGE on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

Be sure to select "4G" when using the coverage tool.
answered 1 year, 9 months ago
by
Dan L.
Question
is the u600 any faster or have better signal than the ovation when in 3g mode
asked 1 year, 6 months ago
by
skip s.
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
no
answered 1 year, 6 months ago
by
Dan L.
Question
does the u600 get more signal strength than old stick ?
asked 1 year, 9 months ago
by
blueman
on U600 3G/4G USB Stick
1 answer
Answers
answer 1
No. But it can receive data at 4G speeds.

► Virgin Mobile answered your question in the FAQs:
Data speeds of Virgin Mobile’s Broadband2Go 3G/4G devices
Operating on the Sprint 4G (WiMAX) Network, the Virgin Mobile Broadband2Go Overdrive Pro™ 3G/4G Mobile Hotspot and the U600 3G/4G USB Sticks average speeds ranging between 3 – 6 mbps as compared to 600 kbps – 1.4 mbps on the 3G Nationwide Sprint Network – that’s up to 10 times faster!* The Sprint 4G Network reaches over 70 markets in the US.
*Based on download speed comparison of Sprint 3G avg. speeds (600 kbps – 1.4 mbps) vs. Sprint 4G avg. speeds (3 – 6 mbps). Actual speeds may vary based upon plan or other factors. These Virgin Mobile’s Broadband2Go devices operate on the Sprint 4G WiMAX Network.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5677/

Important: Before buying any 4G device you should check 4G COVERAGE in your area on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

Be sure to select your coverage interest such as 4G, data coverage(3G), or voice coverage.

• You need one of the Broadband2Go plans and a Broadband2Go device that is compatible with your computing device. See the System Requirements for each Broadband2Go device to determine compatibility.

► See the current 4G Broadband2Go devices at:
  http://www.virginmobileusa.com/shop/mobile-broadband/broadband-2-go/

• Before buying any 4G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
        OR
  Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

  Be sure to select your coverage interest such as 4G in the boxes above the map tool.

• Then see the System Requirements for each Broadband2Go device to determine compatibility with your computing device.
       http://www.virginmobileusa.com/mobile-broadband-plans/broadband-2-go/overview/
answered 1 year, 5 months ago
by
Dan L.
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