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Customer Questions & Answers for
UTStarcom Arc

Camera flip phone with Bluetooth Wireless Technology and more.
Customer Questions & Answers:
242 Questions
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252 Answers
Product Details

Questions & Answers for UTStarcom Arc

Question
Which camera is better,Cyclops or the Arc.
I had the Cyclops(at least until my dog ate it) and saw that the picturs were good,at least good enough for my standars. Is the Arc's camera better,just as good, or worse than the Cyclopes' camera?
asked 5 years, 10 months ago
by
R4dioactivity
on UTStarcom Arc
10 answers
Answers
answer 1
I have the Arc and it takes pretty good pics. I take pics all the time and they always turn out clear. To the person that says you can not turn the camera sound off. You can turn it off because I did.
answered 5 years ago
by
blondeeduh
Harrisonburg, VA
answer 2
The Arc has a better camera, than the Cyclops. Remember: The Arc=A Rockin' Camera Phone... The Clyclops=Sloppy Camera Phone.
answered 5 years ago
by
sthivo
answer 3
i love my arc and it takes good pics
answered 5 years, 3 months ago
by
irock
answer 4
i HAVE HAD B0TH THE CYCL0PS AND THE ARC. THE CYCL0PS TAKES H0RRiBLE PiX. AND THE ARC iS THE BEST!!

;)
answered 5 years, 4 months ago
by
Ashley
Texas
answer 5
i have an arc and it is a great phone the pictures come out great but the only thing is that you cant turn the camera sound off
answered 5 years, 4 months ago
by
ha
answer 6
I just recently got rid of my ARC phone; I had it for about 7 months. The pictures are decent, but with my new phone from Verizon, they can't compare. They're not amazing quality, sorry to inform you, and I went through three chargers eith this phone because they all stopped working. Needless to say, I loved this phone, but hated it as well.
answered 5 years, 6 months ago
by
Jessie.
Seattle
answer 7
the arc takes grrrrreat pics..... luv how u can add frames and stufff... so much better than the cyclopes!!!!!!!!!!!!!!!!
answered 5 years, 7 months ago
by
=)
answer 8
ARC FOR SURE! the arc takes much better and clearer pics the only disadvantage is that the cyclops has the flash and the arc doesnt but the arc shows up allright without it the flash on the cyclops dnt do much good anyway
answered 5 years, 9 months ago
by
brittany
answer 9
I have the Arc and my boyfriend has the Cyclops, I preferr the Cyclops camera. But the difference isn't much.
answered 5 years, 10 months ago
by
Jessica
answer 10
The ARC
answered 5 years, 10 months ago
by
dp
Question
is there a USB cable available to connect the phone to a PC?
asked 5 years, 11 months ago
by
Anonymous
on UTStarcom Arc
7 answers
Answers
answer 1
Don't know if you've found this yet or not, but for the ARC phone, UTStar is the mfgr. They have a data cable and software to download photos from camera to pc. I haven't tried it yet, but they tell me it works.

Stacy
answered 4 years, 10 months ago
by
Stacy
SC
answer 2
I don't believe ANY of the Virgin Mobile USA phones are capable of using a data cable for any usage. Sometimes a phone will have a data port on it, but that doesn't necessarily mean Virgin has enabled it to have any function.
answered 4 years, 11 months ago
by
skil
answer 3
Not for Virgin Mobile phones, neither bluethoot data transferring
answered 5 years, 4 months ago
by
Anne
answer 4
i believe so but it doesnt come with it. you have to buy it separately.
answered 5 years, 5 months ago
by
serina
answer 5
No it doesn't this phone doesnt come with anything but the phone and charger
answered 5 years, 7 months ago
by
megan
answer 6
Not That ive seen
answered 5 years, 8 months ago
by
Anonymous
answer 7
yes
answered 5 years, 11 months ago
by
amy
Question
Do you have to buy a top up card every month? or 90 days?
asked 5 years, 11 months ago
by
m
on UTStarcom Arc
6 answers
Answers
answer 1
NO you DO NOT have to top up every thirty days for your minutes to roll over and i have had my phone for 2 years.
answered 4 years, 9 months ago
by
snuffyluv
answer 2
I have the pay as you go option and I top up online every 90 days. I like the service but I do not like the automated call number - getting to a human is hard and I end up yelling into the phone. Overall I really like Virgin Mobile's service - it is the best way for me.
answered 5 years, 7 months ago
by
typist
answer 3
If you want your unused minutes to roll over, you have to top up every 30 days. I now have over 1000 minutes that have rolled over. You can roll over a total of 5000 minutes.
answered 5 years, 10 months ago
by
Miss Prissy
answer 4
you can buy it every 90 days but they would perfer you to buy it within 90 days
answered 5 years, 10 months ago
by
bob
massachusettts
answer 5
the pay as you go plan you have to top up every 90 days if you have money left it rolls over. no reactivating or dumb stuff it is easy and was the best thing I have ever encountered in a cell phone service. awsome..
answered 5 years, 10 months ago
by
Jim
NY
answer 6
no. you can buy it whenever, but after i think 90 days you have to restart and maybe reactivate your phone or get a new number.
answered 5 years, 11 months ago
by
jess
Question
does the arc come in another color other than red?
asked 4 years, 11 months ago
by
Anonymous
on UTStarcom Arc
6 answers
Answers
answer 1
yes in comes in gold too.
answered 4 years, 6 months ago
by
katie
answer 2
yes red or silver.i have the silver one:)my brother has the red one :)
answered 4 years, 6 months ago
by
and thats the truth
answer 3
Yes, gold.
answered 4 years, 7 months ago
by
WFB108
answer 4
It comes in White too
answered 4 years, 11 months ago
by
Mary
answer 5
yes it comes in gold too.
answered 4 years, 11 months ago
by
v-mobileuser5
answer 6
yes it comes in gold too
answered 4 years, 11 months ago
by
V-mobileuser5
Question
do i have to pay every months or every 3 months
i want to buy pay as go phone and i want to know that do i hav to pay every month or every 3 months?
asked 5 years, 11 months ago
by
Anonymous
chapel hill, NC
on UTStarcom Arc
5 answers
Answers
answer 1
depends on the plan you have, monthly plans are good just for 30 days, Pay As You Go Plan for example has two options, 1. leave money on the balance & top up again in 90 days, but 2. if you purchase a Min Pack they are just good for 30 days, but if you have minutes that you didnt use & purchase a new minute pack within the 3days period you can have your unused minutes to roll forward: but if you dont purchase another minute pack your account will be current & again you would have 90 days to Top up.
answered 5 years, 4 months ago
by
Anne
answer 2
Every three months as long as you don't use up your time.

I don't use my phone a lot and have had it cut off because I hadn't bought any time for three months. So I buy some time and it starts working again with no other loss. I've got a balance of about $80 on that account.
answered 5 years, 5 months ago
by
Studeguy
Garner, NC
answer 3
You won't necessarily lose your number right after the 90 days is up. But you WILL lose your $$ balance in your account if you don't top-up by the end of the 90-day period
answered 5 years, 6 months ago
by
SDL
answer 4
No, you do not have to. Even if you use up your minutes in one week you can buy some more. What they are saying is if you do not buy a phone card for within up to 3 months, they will most likely turn your service off.
answered 5 years, 10 months ago
by
Rachel
Michigan
answer 5
every month
answered 5 years, 11 months ago
by
mike
Question
Can you set a voice memo as a ringtone? If so, how?
asked 5 years, 11 months ago
by
Anonymous
on UTStarcom Arc
5 answers
Answers
answer 1
No, you can not. I've had this phone for a while; & you can't!
answered 5 years ago
by
Chezzyboo
answer 2
Actually, you can. Just send the voice memo to yourself and save it. Then you have it
answered 5 years, 5 months ago
by
Sdina
answer 3
no you can not set a voice memo but you can set a ring tone hope i was helpful!
answered 5 years, 5 months ago
by
Emily
MA
answer 4
no you can't.
I really do hate that part but i've looked on all the virginmobile phones n so far i ahvent seen one phone where u could. so just buy cheep ringtones that u like n u'll be set.
answered 5 years, 8 months ago
by
payg
ny
answer 5
According to support, you can't do this. They said that it was in development, but I'm not holding my breath
answered 5 years, 11 months ago
by
lgh529
Question
does the buttons light up when it is dark outside
Is the buttons flourescent for night time use or does the light come on for night-time usage?
asked 5 years, 8 months ago
by
Anonymous
on UTStarcom Arc
4 answers
Answers
answer 1
the buttons light up every time you open your phone. they stay on for 5, 10, 0r 30 seconds.
answered 5 years, 8 months ago
by
me
some where
answer 2
the keypad has a blue backlight. you can set it for: disable, 5, 10, 30 sec or always on.
answered 5 years, 8 months ago
by
ogurek
NJ
answer 3
has a lite background easy to see
answered 5 years, 8 months ago
by
Viola
TEXAS
answer 4
i think the buttons default to lighting up when you press it but it is not able to determine nitetime vs daytime use.
answered 5 years, 8 months ago
by
cancerman
Question
can you download a picture or ringtone from your PC ?
asked 5 years, 11 months ago
by
Anonymous
on UTStarcom Arc
4 answers
Answers
answer 1
you can email pictures to your phone (yournumber@vmpix.com)
answered 5 years, 9 months ago
by
peace
.
answer 2
You cannot get a USB cable for this phone. The only way to get photos from your computer to your phone is to email them to your phone. You just type in your phone number ending with "@vmpix.com" as the email address. Example (random numbers) 5473675345@vmpix.com
answered 5 years, 10 months ago
by
CrazyJimbo
Baltimore
answer 3
THERE IS NO USB CABLE AVAILABLE FOR THIS PHONE PAMELA!!!!!. And yes, there are ways to purchase ringtones off the internet and you can send one via email. Pictures the same.
answered 5 years, 10 months ago
by
somekidwithanm4
answer 4
yes you can with a usb cable, i think you have to purchase it separately though
answered 5 years, 11 months ago
by
pamela
Question
How do you send pictures from your phone to an E-mail address?
I try to send it to my own e-mail, but I can't find where you upload a picture to the message. My phone has a camera and is capable of taking pictures.
asked 5 years, 10 months ago
by
Anonymous
on UTStarcom Arc
4 answers
Answers
answer 1
That's so easy you take a pic and than you into your pic and click the button on the top left where it says on the screen send massage than click it and you will get the part where you can send it to someone phone or email click option and click Abc than type your email and send. than go to ur email and its there
answered 5 years, 7 months ago
by
Snickersluver4ever
answer 2
You do not have to send the picture as an attachment. You simply choose a picture and choose send. It will send automatically...
answered 5 years, 10 months ago
by
zzuebe2
east Tennessee
answer 3
In the address box instead of entering a phone number, you can enter an email address or choose "send as email" from your contacts list. Not hard at all...
answered 5 years, 10 months ago
by
zzuebe2
east Tennessee
answer 4
go to your contacts and choose add new contact enter the name as my yahoo etc. then in the contact type ur email address and go to send a message hit add from contacts so that the to: will say my yahoo and choose ur pic and send away!
answered 5 years, 10 months ago
by
quinnmobile
Question
Can I email and im with the arc
asked 6 years ago
by
lincarl
on UTStarcom Arc
3 answers
Answers
answer 1
yes u cant send email went on mine and sent an email u just gotta hit options when your email then hit compose and there thats all it is
answered 5 years, 10 months ago
by
London
answer 2
It comes with AIM and Yahoo Messenger.
answered 5 years, 10 months ago
by
Jessica
answer 3
No not with the Arc, you can go onto the web and check your email but in order to have it on your phone and have AIM you need a different phone like the Cyclops, Wildcard or Super Slice
answered 5 years, 11 months ago
by
yankee
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