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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
389 Questions
 | 
440 Answers
Overall Rating:
3.147 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
How can you download ringtones?
asked 11 months ago
by
Wren
on Samsung Montage
1 answer
Answers
answer 1
You can get ringtones, apps, games and other downloads from Virgin XL for the payLo phones. Click MY STUFF on your phone, then click GET MORE RINGTONES. The $40 and $30 per month plans include unlimited access to Virgin XL on your phone. Virgin XL costs 15¢/day for the other payLo plans.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
Are any of the pay low phones compatible with candy crush?
asked 11 months ago
by
Ish
on Samsung Montage
1 answer
Answers
answer 1
No. That is an Android app that requires an Android phone. Virgin Mobile's Android phones are only available with Beyond Talk plans.
See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions."
answered 11 months ago
by
Dan L.
Question
will this phone work with my beyond talk plan?
asked 11 months ago
by
jeremy
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no. The Samsung Montage is a payLo phone. Only the payLo plans are available when setting up a payLo phone from Virgin Mobile USA.

The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA.
► See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find A Store' at the top of this page for local nearby stores.
See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf
answered 11 months ago
by
Dan L.
Question
How do you set up or do GPS on the Samsung montage
asked 11 months ago
by
Louise
Mass
on Samsung Montage
1 answer
Answers
answer 1
GPS is not available on the Samsung Montage.
answered 11 months ago
by
Dan L.
Question
Does assurance wireless plans have a unlimited plan for data
asked 10 months ago
by
Dwight
Washington
on Samsung Montage
1 answer
Answers
answer 1
Yes. Just add $30 each month to your Virgin Mobile account for UNLIMITED Talk, Text, and Web on your Assurance Wireless phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:

     What if I need more than 250 FREE voice minutes and 250 FREE texts each month?
     If you need more minutes or texts, you have 3 plans from which to choose:
          $5 Talk & Text - Add $5 each month to get 500 total voice minutes and 500 total texts (that's 250 FREE minutes & 250 FREE texts plus 250 voice minutes &
                                    250 texts).
          $20 Talk & Text – Add $20 each month to get 1000 total voice minutes and 1000 total texts (that's 250 FREE minutes & 250 FREE texts plus 750 voice
                                        minutes& 750 texts)
          $30 Unlimited Talk, Text, & Web – Add $30 each month to get unlimited voice minutes, unlimited text messages, and unlimited data
          These plans include a guarantee of 250 Free Minutes and 250 Free Texts each month as long as you remain eligible, even if you cannot pay for your plan
          in a specific month.

In the future, you can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.
answered 10 months ago
by
Dan L.
Question
what does standby time mean?
asked 10 months ago
by
terrence
usa
on Samsung Montage
1 answer
Answers
answer 1
The phone is turned on and waiting for calls or messages.
answered 10 months ago
by
Dan L.
Question
if i get the free 250 min do i have to get a plan or pay extra with
With this phone?
asked 10 months ago
by
kelly
on Samsung Montage
1 answer
Answers
answer 1
All the payLo phones, including the Samsung Montage, are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 10 months ago
by
Dan L.
Question
Can a extended warranty be purchased with this phone?
asked 10 months ago
by
Ralph Burch
on Samsung Montage
1 answer
Answers
answer 1
That is not available.

See the following page for more information:
http://www.virginmobileusa.com/14-day-guarantee
answered 10 months ago
by
Dan L.
Question
can I use an lg rumor touch phone with the paylow plans?
asked 10 months ago
by
joe
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no.
• The payLo plans are only available when setting up a payLo phone from Virgin Mobile USA.
See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

These payLo feature phones can be used with these plans:
Kyocera Brio                                                             payLo, Assurance Wireless
Kyocera Kona                                                           payLo, Assurance Wireless
LG 101                                                                      payLo, Assurance Wireless
LG 200*                                                                     payLo, Assurance Wireless
Samsung M575*                                                        payLo, Assurance Wireless
Samsung Entro                                                          payLo, Assurance Wireless
Samsung Montage                                                     payLo, Assurance Wireless
Kyocera S2100                                                          payLo, Assurance Wireless, legacy VM plans (not Beyond Talk)
Kyocera S2300                                                          payLo, Assurance Wireless
LG Rumor 2*                                                              All available Virgin Mobile plans, Assurance Wireless
Samsung M340*                                                        All available Virgin Mobile plans, Assurance Wireless
*discontinued models - Discontinued models MAY be available at stores and elsewhere online.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. It doesn't matter where you buy the phone as long as it is one of the payLo phones from Virgin Mobile USA. Click 'Find A Store' at the top of this page for local nearby stores.

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.
answered 10 months ago
by
Dan L.
Question
will this phone work with my assurance government plan?
asked 10 months ago
by
whitney malloy
on Samsung Montage
1 answer
Answers
answer 1
Yes, all the payLo phones, including the Samsung Montage, are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

See the current payLo phones at:         http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website by following the link on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 10 months ago
by
Dan L.
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