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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
394 Questions
 | 
450 Answers
Overall Rating:
3.119 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
Is there are charge for calling 411?
asked 2 years ago
by
gina
on Samsung Montage
1 answer
Answers
answer 1
Virgin Mobile answered your question in the FAQs:

Understand 411 and how much it costs on your Virgin Mobile plan

You can't make a call if you don't know the number, so let us help. Virgin Mobile's 411 service goes above and beyond directory assistance. It includes free call completion, as well as movie listings, restaurant reservations, sports scores, horoscopes, and weather forecasts. You will also receive the 411 listing via text message free of charge! Virgin Mobile's 411 service calls $1.75 per call plus standard airtime charges.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/2067/
answered 2 years ago
by
Dan L.
Question
can u look at YouTube on this phone?
asked 2 years ago
by
MLG
on Samsung Montage
1 answer
Answers
answer 1
no
answered 2 years ago
by
Dan L.
Question
Is this phone pretty much like the samsung m575?
They look exactly the same. whats the difference?
asked 2 years ago
by
kerry
on Samsung Montage
1 answer
Answers
answer 1
The Samsung Montage is missing GPS. The Samsung M575 has a larger display screen.
answered 2 years ago
by
Dan L.
Question
Can I use this phone with my current plan?
I currently have the 18 cent minute talk plan. Can I stay on that plan if I buy this phone?
asked 2 years ago
by
Toni
Pennsylvania
on Samsung Montage
1 answer
Answers
answer 1
You should be able to use the Samsung Montage. You should click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 2 years ago
by
Dan L.
Question
After your alloted minutes & texts are used up.
On the $30 a month paylo plan, what happens when/if you use up your 1500 minutes & texts? Does the phone stop operating until you purchase more use time, or do you pay by the min/text afterwards, like the contract cell phones do?
asked 1 year, 11 months ago
by
AL
on Samsung Montage
1 answer
Answers
answer 1
You're right, your phone won't be able to send/receive calls or messages after your allotted 1,500 minutes or 1,500 texts are used up for the month. You CAN continue talking and texting until the end of the month if you have money in your Virgin Mobile account. Extra domestic minutes cost 10¢ each and extra domestic messages cost 15¢ each for the $30/month and $40/month payLo plans. Charges for extra minutes and extra messages come out of your Virgin Mobile account.

If you run out of minutes or messages you can also restart your $30/month plan early by adding $30 to your account.

Hit the UP navigation key on your phone to see the balance in your account. Or click on MANAGE MY ACCOUNT at the top of this page.
answered 1 year, 11 months ago
by
Dan L.
Question
Can I use this phone to make international calls?
asked 1 year, 11 months ago
by
Cecilia
on Samsung Montage
1 answer
Answers
answer 1
yes
answered 1 year, 11 months ago
by
Dan L.
Question
Can I use this phone in Urope?
asked 1 year, 11 months ago
by
M.Y.
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 1 year, 11 months ago
by
Dan L.
Question
Can you use a paylo phone but be on a beyond talk plan?
asked 1 year, 10 months ago
by
Christina
on Samsung Montage
1 answer
Answers
answer 1
The Kyocera S2300 is the only current payLo phone that can be on a Beyond Talk plan.

http://www.virginmobileusa.com/shop/cell-phones/kyocera-s2300-phone/features/#features
answered 1 year, 10 months ago
by
Dan L.
Question
do these phones work if you are in Canada
asked 1 year, 10 months ago
by
tex
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones can send/receive calls, messages and provide web access only when located within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 1 year, 10 months ago
by
Dan L.
Question
Does the Montage show texts as conversations?
asked 1 year, 10 months ago
by
badgerpt
on Samsung Montage
1 answer
Answers
answer 1
No. See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf

See all the other user manuals at: http://www.virginmobileusa.com/phone-manuals-guides
answered 1 year, 10 months ago
by
Dan L.
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