Looking for Answers about this Product?

Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
368 Questions
 | 
407 Answers
Overall Rating:
3.152 out of 5
3.2
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
Can you put parental controls on this phone?
asked 7 months ago
by
kathy
on Samsung Montage
1 answer
Answers
answer 1
Certain Virgin Mobile phones have built-in parental controls. Parental controls are not part of any plan. See the Owner's Manuals at: http://www.virginmobileusa.com/phone-manuals-guides

payLo phones with built-in parental controls:              Kyocera Brio, Samsung Entro, and Samsung M575(discontinued)

The discontinued phones may still be available at local stores and online elsewhere. Click 'Find Store' at the top of this page for local stores.

Text messaging can be blocked or disabled for any VM phone within your Virgin Mobile account for the phone. You can also block all web access on any VM phone by clicking SUPPORT at the top of this page to contact Virgin Mobile. However, some plans include web access (i.e. Beyond Talk plans and the payLo Talk & Text plan) and you cannot optout of paying for the web access on these plans.

Note: There are parental controls available in the Android and Apple app stores for the Beyond Talk smartphones. Requires a Beyond Talk plan.
answered 7 months ago
by
Dan L.
Question
Does this phone have a flashlight?
asked 7 months ago
by
mike
on Samsung Montage
1 answer
Answers
answer 1
No. But the screen is backlit.
answered 7 months ago
by
Dan L.
Question
ringtones
can you download ringtones on a paylo phone like a montege
asked 7 months ago
by
scott
on Samsung Montage
1 answer
Answers
answer 1
Yes, you can get ringtones and games and other downloads from Virgin Mobile for the payLo phones. Click MY STUFF on your phone, then click GET MORE RINGTONES. There will be extra charges for downloads so be sure to have money in your Virgin Mobile account.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 7 months ago
by
Dan L.
Question
what does standby time mean?
asked 6 months ago
by
terrence
usa
on Samsung Montage
1 answer
Answers
answer 1
The phone is turned on and waiting for calls or messages.
answered 6 months ago
by
Dan L.
Question
can I use an lg rumor touch phone with the paylow plans?
asked 6 months ago
by
joe
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no.
• The payLo plans are only available when setting up a payLo phone from Virgin Mobile USA.
See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

These payLo feature phones can be used with these plans:
Kyocera Brio                                                             payLo, Assurance Wireless
Kyocera Kona                                                           payLo, Assurance Wireless
LG 101                                                                      payLo, Assurance Wireless
LG 200*                                                                     payLo, Assurance Wireless
Samsung M575*                                                        payLo, Assurance Wireless
Samsung Entro                                                          payLo, Assurance Wireless
Samsung Montage                                                     payLo, Assurance Wireless
Kyocera S2100                                                          payLo, Assurance Wireless, legacy VM plans (not Beyond Talk)
Kyocera S2300                                                          payLo, Assurance Wireless
LG Rumor 2*                                                              All available Virgin Mobile plans, Assurance Wireless
Samsung M340*                                                        All available Virgin Mobile plans, Assurance Wireless
*discontinued models - Discontinued models MAY be available at stores and elsewhere online.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. It doesn't matter where you buy the phone as long as it is one of the payLo phones from Virgin Mobile USA. Click 'Find A Store' at the top of this page for local nearby stores.

See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.
answered 6 months ago
by
Dan L.
Question
qwetry
how does it slide out?
asked 6 months ago
by
gotofish
on Samsung Montage
1 answer
Answers
answer 1
See the pictures at the top of this page. The keyboard is behind the screen and easily slides left.
answered 6 months ago
by
Dan L.
Question
Can you do 4 way calls
asked 6 months ago
by
Blueberry
on Samsung Montage
1 answer
Answers
answer 1
• Three-way calling is not supported on most Virgin Mobile and Assurance Wireless devices released prior to 2013. Three-way calling works on the
   following Virgin Mobile and Assurance Wireless devices:

   1- BlackBerry Curve 8530
   2- iPhone 4
   3- iPhone 4S
   4- Samsung Galaxy S II - Three-way calling will be enabled with a software update scheduled for Q1 2013
   5- Samsung Galaxy Victory 4G LTE
   6- Kyocera Event
   7- Kyocera Brio(payLo and Assurance Wireless plans)
Newer phones like the iPhone 5, LG Optimus F3, ZTE Supreme, ZTE Reef, ZTE Awe, Samsung Galaxy SIII will likely work, too.

• System Update: 3 Way Calling
   There's no additional charge to use the 3 Way Calling feature, however you'll be charged standard rates for both calls while you're connected to both calls.
   For example, if you're on the Pay As You Go plan, and you're talking to a friend, you're being charged 20¢/min for that call. If you make a second call without
   dropping the first call (to use the 3 Way Calling feature), you'll be charged 40¢/min since you're on two calls at the same time (20¢ per min, per call).
   If you're on the Monthly plan with a limited number of minutes, a minute will be used for each call for each minute of talk time.
   http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5756/
answered 6 months ago
by
Dan L.
Question
DOES IT INCLUDE VOICE MAIL AND CALLER ID?
asked 6 months ago
by
DEBBIE KAHN
on Samsung Montage
1 answer
Answers
answer 1
Yes and yes.
answered 6 months ago
by
Dan L.
Question
i just bought the samsung montage phone when i try to send a picture it wont let me it keeps saying message size exceeds the limit what can i do ?
asked 6 months ago
by
patricia ellington
home
on Samsung Montage
1 answer
Answers
answer 1
1. Be sure to enter the full 10-digit phone number (area code included) to send text and picture messages.
     http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5760
2. Try turning your phone off and then back on.
     http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5658
     http://virginmobileusa.custhelp.com/app/answers/detail/a_id/2247
3. Picture messages can only be sent to phones within the USA.

If that doesn't work then dial *86 on your Virgin Mobile phone or click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care. You can also click LIVE CHAT on the left side of this web page, when available.
answered 5 months, 4 weeks ago
by
Dan L.
Question
If I order Samsung Montage phone can I stay on my 20 dollars every 90 days plan.
asked 5 months, 1 week ago
by
Marlene
on Samsung Montage
1 answer
Answers
answer 1
Yes. For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 5 months, 1 week ago
by
Dan L.
<<prev1...56789...37next>
Product Details