• Yes, the money in your Virgin Mobile account will be transferred when you swap phones.
Here is your answer from the Help FAQs at http://virginmobileusa.custhelp.com
You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. Note that you will not be able to return to any expired plan (no longer offered) if you decide to change plans.
• Contacts, photos, and downloads will remain on your old phone. Virgin Mobile doesn't have any way to transfer contacts. You should read your user manuals for ways to transfer contacts.
See your user manuals at: http://www.virginmobileusa.com/phone-manuals-guides
answered 1 year, 9 months ago