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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
399 Questions
 | 
457 Answers
Overall Rating:
3.136 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
Is the phone covered from damages, being lost, or stolen?
asked 2 years, 2 months ago
by
Jj
on Samsung Montage
1 answer
Answers
answer 1
No.

Virgin Mobile USA offers Phone Insurance for some phones. See details at: http://www.virginmobileusa.com/help-support/phoneinsurance.html
answered 2 years, 2 months ago
by
Dan L.
Question
Can I record videos on this phone? Does it have a camcorder?
asked 2 years, 2 months ago
by
Ruben
New York City
on Samsung Montage
1 answer
Answers
answer 1
Yes. See "video" in the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 2 years, 2 months ago
by
Dan L.
Question
Can I use this phone with my current plan?
I currently have the 18 cent minute talk plan. Can I stay on that plan if I buy this phone?
asked 2 years, 2 months ago
by
Toni
Pennsylvania
on Samsung Montage
1 answer
Answers
answer 1
You should be able to use the Samsung Montage. You should click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 2 years, 2 months ago
by
Dan L.
Question
Does this phone have talk to text?
asked 2 years, 2 months ago
by
Lee
on Samsung Montage
1 answer
Answers
answer 1
No. That is an advanced feature only available on some of the Beyond Talk phones.

See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 2 years, 2 months ago
by
Dan L.
Question
Does the camera of this phone have flash?
asked 2 years, 2 months ago
by
Ruben
New York City
on Samsung Montage
1 answer
Answers
answer 1
No. See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 2 years, 2 months ago
by
Dan L.
Question
1
My daughter has the free min phn can I switch her phn for one of the other mpdels on here?
asked 1 year, 11 months ago
by
Lashana
on Samsung Montage
1 answer
Answers
answer 1
Yes, all the payLo phones are compatible with the Assurance Wireless plans except the Samsung Montage and Samsung Entro. The current Beyond Talk phones will not work with your plan.

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 year, 11 months ago
by
Dan L.
Question
i have asurance wireless can i use this phone
asked 1 year, 11 months ago
by
alida
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no. All the payLo phones are compatible with the Assurance Wireless plans except the Samsung Montage and Samsung Entro. The current Beyond Talk phones will not work with your plan.

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 year, 11 months ago
by
Dan L.
Question
How do I transfer contacts out of my old phone into the Montage?
asked 1 year, 11 months ago
by
Michelle
NC
on Samsung Montage
1 answer
Answers
answer 1
There is no standard method of transferring contacts with the feature phones like the Samsung Montage. See user manual for your old phone. See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 1 year, 11 months ago
by
Dan L.
Question
Are there FCC charges and Federal Taxes added?
For example, 30.00 dollars a month would become 41.00 dollars. !11.00 in taxes and fees?
asked 1 year, 11 months ago
by
Eddie P
on Samsung Montage
1 answer
Answers
answer 1
Maybe, depends where you live.

Virgin Mobile answered your question in the FAQs above:

You're charged sales tax on Top-Ups, purchases of equipment and accessories, and shipping & handling charges where required by law. The amount of tax is based on the billing address of the debit/credit card or PayPal account you use.
http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#faqs
answered 1 year, 11 months ago
by
Dan L.
Question
Can I use this phone to make international calls?
asked 2 years, 2 months ago
by
Cecilia
on Samsung Montage
1 answer
Answers
answer 1
yes
answered 2 years, 2 months ago
by
Dan L.
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