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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
407 Questions
 | 
465 Answers
Overall Rating:
3.134 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
Does this phone also work with the "Beyond Talk" plan?
asked 2 years, 3 months ago
by
Jayson
on Samsung Montage
1 answer
Answers
answer 1
Sorry, the Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA.
• When setting up a payLo phone only the payLo plans are available
• payLo plans are not available on the smartphones from Virgin Mobile.
• Phones from other carriers will not work with payLo plans.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.
See all the Beyond Talk phones at:                                                              http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/
answered 2 years, 3 months ago
by
Dan L.
Question
what is a travel charger
asked 2 years, 3 months ago
by
Steve
on Samsung Montage
1 answer
Answers
answer 1
A wall charger for use in the USA that may be smaller than a regular charger for use.
answered 2 years, 3 months ago
by
Dan L.
Question
Do you get charged for incoming text too under the $20 Plan
It says text messages are 15 cents each , do you have to pay for incoming text also or just text you are sending or both?
asked 2 years, 3 months ago
by
Michael
Atlanta
on Samsung Montage
1 answer
Answers
answer 1
Both incoming and outgoing.
answered 2 years, 3 months ago
by
Dan L.
Question
what are the video formats
asked 2 years, 2 months ago
by
andre
on Samsung Montage
1 answer
Answers
answer 1
When you record a video on the device, it is in 3g2 format. When you go to youtube, it claims video is not supported on this device.
answered 1 year, 11 months ago
by
Wyllowe
Question
do we get callers id numbers in the 30.00 plan
asked 2 years, 2 months ago
by
chiki
miami,fl
on Samsung Montage
1 answer
Answers
answer 1
Yes, all Virgin Mobile phones provide Caller ID on all payLo and Beyond Talk plans. Also, their name will appear on-screen if their phone number is in the Contact List on your phone.
answered 2 years, 2 months ago
by
Dan L.
Question
Downloaded a ringtone, doesn't set on my phone
I purchased a ringtone and it is set to it on all calls but it doesn't use the ringtone I set it too, why not?
asked 2 years, 2 months ago
by
Gina
Acushnet, MA
on Samsung Montage
1 answer
Answers
answer 1
See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
Ringtones . . . . . . . . . . . . . . . . . . . . . . 78

Incoming Calls
 Contact Entries
   Assign ringtones to contacts, to have the same image display for any contact who calls, or assign a ringtone to a single contact.
    1. From the Main screen, press the MENU/OK Key ➔ Tools+Settings ➔ Settings ➔ Ringtones ➔ Incoming Calls ➔ Contact Entries.
    2. Make selections:
        • All Contacts: Select a ringtone for all contacts.Choose a ringtone from Downloaded or Preloaded ringtones, or select No Ringtone.
        • One Contact: Set a ringtone for a specific contact. Highlight a contact, then press ASSIGN.
            Select Get New Ringtones, Default Ringtone, choose a ringtone from Downloaded Ringtones or Other Ringtones, or select No Ringtone.
answered 2 years, 2 months ago
by
Dan L.
Question
what is threaded text messaging
asked 2 years, 2 months ago
by
LINDA
on Samsung Montage
1 answer
Answers
answer 1
All text messages in a conversation are together.
answered 2 years, 2 months ago
by
Dan L.
Question
can it connect to a Mac computer?
If so, how do you transfer pictures from phone to Mac?
asked 2 years, 2 months ago
by
anonymous
on Samsung Montage
1 answer
Answers
answer 1
See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
Mass Storage . . . . . . . . . . . . . . . . . . . 67

The microSD card(not included) in your phone will appear like a USB drive when connected to your Mac via USB cable.
answered 2 years, 2 months ago
by
Dan L.
Question
can I pay for the $40 Unlimited PayLo plan with top up cards from month to month?
asked 2 years, 2 months ago
by
Rori
Maryland
on Samsung Montage
1 answer
Answers
answer 1
yes
answered 2 years, 2 months ago
by
Dan L.
Question
Is it touch screen?
asked 2 years, 1 month ago
by
Samuel
on Samsung Montage
1 answer
Answers
answer 1
no
answered 2 years, 1 month ago
by
Dan L.
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