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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
396 Questions
 | 
453 Answers
Overall Rating:
3.133 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
my current phone broke, can i use my same number with this phone?
asked 8 months ago
by
sara mahan
United States
on Samsung Montage
1 answer
Answers
answer 1
Yes, as long as you have a payLo or Assurance Wireless plan. The Samsung Montage doesn't work with the Beyond Talk plans or other carriers.
answered 8 months ago
by
Dan L.
Question
Can i get on Facebook with this?
asked 8 months ago
by
Jill Ranae Kidman
on Samsung Montage
1 answer
Answers
answer 1
no
answered 8 months ago
by
Dan L.
Question
Carry Over
Does this phone carry over any unused minutes to the next month?
asked 8 months ago
by
Morrigan Black
on Samsung Montage
1 answer
Answers
answer 1
No. Minutes expire at the end of your month for all payLo and Beyond Talk plans. 'Unused monthly services, including, but not limited to, plan minutes, messages or data allotments, expire at the end of each month or when a customer switches service plans and do not carry forward.' Use them or lose them.

http://www.virginmobileusa.com/legal/important-service-product-information.html

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 8 months ago
by
Dan L.
Question
i have a verizon prepaid account with a samsung phone and wanted to switch my minutes and phone over to virgin mobile can i do this and if so how do i
how would I go about switching my mobile number and minutes over from a Samsung cell with Verizon prepaid over to Samsung virgin mobile with the same number?
asked 8 months ago
by
Florence ONeill
Absecon NJ
on Samsung Montage
1 answer
Answers
answer 1
Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint and uses the Sprint Network and is not associated with Verizon in any way. When you switch you will lose your unused minutes on Verizon.

► Yes, usually you can keep your old phone number when switching to Virgin Mobile. Switching the phone number to Virgin is part of the plan start up process.
See the following FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/895
answered 8 months ago
by
Dan L.
Question
can i use a tmobile phone with this service?
asked 8 months ago
by
claudia González
on Samsung Montage
1 answer
Answers
answer 1
Sorry, no.

• Phones from other carriers will not work with payLo plans.

• The payLo plans are only available when setting up a payLo phone from Virgin Mobile USA.
See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. It doesn't matter where you buy the phone as long as it is one of the payLo phones from Virgin Mobile USA. Click 'Find A Store' at the top of this page for local nearby stores.
See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.
answered 8 months ago
by
Dan L.
Question
display?
is 1.4" display accurate? can anyone who has this phone say how large the inner and exterior display screen is?
asked 8 months ago
by
xcuseme
Los Angeles
on Samsung Montage
1 answer
Answers
answer 1
There is only one display. 2.4" x 3.2"
answered 8 months ago
by
Dan L.
Question
Is there a model number on the Samsung Montage? If there is then where would it be found?
asked 8 months ago
by
lhernandez
Von Ormy,Tx.
on Samsung Montage
1 answer
Answers
answer 1
SPH-M390

look under the battery
answered 8 months ago
by
Dan L.
Question
can I use the Samsung Montage for my assurance wireless lifeline plan?
asked 8 months ago
by
tecshoine antoine
on Samsung Montage
1 answer
Answers
answer 1
yes
answered 8 months ago
by
Dan L.
Question
does it have voicl actavtion text
asked 8 months ago
by
james
on Samsung Montage
1 answer
Answers
answer 1
Depends what you want. See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf

Section 6: Entering Text. . . . . . . . 42
Using the QWERTY Keyboard . . . . . . . . 42
Choosing a Text Entry Mode . . . . . . . . 42

Voice Service . . . . . . . . . . . . . . . . . . . 68
answered 8 months ago
by
Dan L.
Question
Where do I get the memory card that needs to be inserted in the side of the Samsung Montage phone?
asked 8 months ago
by
cowboy
Ct
on Samsung Montage
1 answer
Answers
answer 1
You need a microSD card up to 32GB. Virgin Mobile has some at:
http://www.virginmobileusa.com/shop/cell-phones/kyocera-brio-phone/features/#accessories

MicroSD cards are very common in stores. Click 'Find a Store' at the top of this page for nearby dept and electronics stores.
answered 8 months ago
by
Dan L.
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