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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
390 Questions
 | 
445 Answers
Overall Rating:
3.147 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
Is there a model number on the Samsung Montage? If there is then where would it be found?
asked 6 months ago
by
lhernandez
Von Ormy,Tx.
on Samsung Montage
1 answer
Answers
answer 1
SPH-M390

look under the battery
answered 6 months ago
by
Dan L.
Question
can I use the Samsung Montage for my assurance wireless lifeline plan?
asked 6 months ago
by
tecshoine antoine
on Samsung Montage
1 answer
Answers
answer 1
yes
answered 6 months ago
by
Dan L.
Question
does it have voicl actavtion text
asked 6 months ago
by
james
on Samsung Montage
1 answer
Answers
answer 1
Depends what you want. See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf

Section 6: Entering Text. . . . . . . . 42
Using the QWERTY Keyboard . . . . . . . . 42
Choosing a Text Entry Mode . . . . . . . . 42

Voice Service . . . . . . . . . . . . . . . . . . . 68
answered 6 months ago
by
Dan L.
Question
Where do I get the memory card that needs to be inserted in the side of the Samsung Montage phone?
asked 7 months ago
by
cowboy
Ct
on Samsung Montage
1 answer
Answers
answer 1
You need a microSD card up to 32GB. Virgin Mobile has some at:
http://www.virginmobileusa.com/shop/cell-phones/kyocera-brio-phone/features/#accessories

MicroSD cards are very common in stores. Click 'Find a Store' at the top of this page for nearby dept and electronics stores.
answered 7 months ago
by
Dan L.
Question
can the samsung phone be used with top only. no monthly plan
asked 7 months ago
by
John
New York
on Samsung Montage
1 answer
Answers
answer 1
You need to choose one of the payLo plans. Use a Virgin Mobile Top-Up card(s), credit/debit   card, or PayPal account to pay for your monthly services.

payLo is Virgin Mobile's value brand. There are 3 payLo plans for the payLo phones. All the payLo monthly plans will only work with the payLo phones. None of the payLo phones are smartphones.

   payLo                Monthly Talk               Messages                         Web Access
   Plans                    Minutes              (Text, IM, Email, Picture)
      • $40/month    UNLIMITED                UNLIMITED                            50MB
      • $30/month       1,500                      1,500                                  30MB
      • $20/month          400                         *                                           *
      *Text, email, IM messages cost 15¢ each, picture messages 25¢ each, web access $1.50/MB, Virgin XL 15¢/day

   The payLo plans and the payLo phones are described at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/
answered 7 months ago
by
Dan L.
Question
3 WAY CALLING
Does this phone come with the 3-Way feature?
asked 7 months ago
by
Jeff
on Samsung Montage
1 answer
Answers
answer 1
Probably not.

All plans from Virgin Mobile include Caller ID, Call Forwarding(most phones), Call Waiting, 3-Way Conference Calling(most phones), and Voicemail.
• Three-way calling is not supported on most Virgin Mobile and Assurance Wireless devices released prior to 2013. Three-way calling works on the
following Virgin Mobile and Assurance Wireless devices:

   1- BlackBerry Curve 8530
   2- iPhone 4
   3- iPhone 4S
   4- Samsung Galaxy S II - Three-way calling will be enabled with a software update scheduled for Q1 2013
   5- Samsung Galaxy Victory 4G LTE
   6- Kyocera Event
   7- Kyocera Brio(payLo and Assurance Wireless plans)
   The following phones should also work with three-way calling since they were released during 2013: iPhone 5/5s, Samsung Galaxy S III, Supreme, Awe,
    Reef, HTC Desire.

• System Update: 3 Way Calling
   There's no additional charge to use the 3 Way Calling feature, however you'll be charged standard rates for both calls while you're connected to both calls.
   For example, if you're on the Pay As You Go plan, and you're talking to a friend, you're being charged 20¢/min for that call. If you make a second call without
   dropping the first call (to use the 3 Way Calling feature), you'll be charged 40¢/min since you're on two calls at the same time (20¢ per min, per call).
   If you're on the Monthly plan with a limited number of minutes, a minute will be used for each call for each minute of talk time.
   http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5756/

• For the further details click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page, if available.
answered 7 months ago
by
Dan L.
Question
if i have the 40$ pre-paid plan and a ringtone cost 2.50$ will that amount come off my prepaid minutes are do i have to pay extra? how would i do that
asked 7 months ago
by
debra calleros
Ft.worth Tx.
on Samsung Montage
1 answer
Answers
answer 1
No. You can get ringtones, games and other downloads for the payLo phones from Virgin Mobile. Click MY STUFF on your phone, then click GET MORE RINGTONES.

Charges for ringtones and other downloads come out of your Virgin Mobile account. Use a Virgin Mobile Top-Up card(s), credit/debit card, or PayPal account to add money to your Virgin Mobile account before you download anything. To see or add to the balance in your Virgin Mobile account on your phone select MY ACCOUNT on the menu or click TOP-UP at the top of this page.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 7 months ago
by
Dan L.
Question
how do i get a memory card
asked 7 months ago
by
judydrummond
simpsonville sc
on Samsung Montage
1 answer
Answers
answer 1
Virgin Mobile has microSD cards available:
http://www.virginmobileusa.com/shop/cell-phones/kyocera-brio-phone/features/#accessories

MicroSD cards are also available at many stores. Click 'Find a Store' at the top of this page for nearby stores that sell electronics.
answered 7 months ago
by
Dan L.
Question
those this phone have gps
asked 7 months ago
by
chris
on Samsung Montage
1 answer
Answers
answer 1
no
answered 7 months ago
by
Dan L.
Question
Locking the keypad
On the Samsung Montage can the keypad be manually locked
asked 7 months ago
by
George Etheridge Jr.
on Samsung Montage
1 answer
Answers
answer 1
Yes. See the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf

Lock Phone . . . . . . . . . . . . . . . . . . . . 82
answered 7 months ago
by
Dan L.
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