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Customer Questions & Answers for
Samsung Montage

Staying in touch is easy with the Samsung Montage's slide-out QWERTY keyboard for faster texting, 2.0MP Camera/Camcorder, Bluetooth, threaded text messaging, email and web access.
Customer Questions & Answers:
384 Questions
 | 
434 Answers
Overall Rating:
3.138 out of 5
3.1
out of
5
Product Details

Questions & Answers for Samsung Montage

Question
Can this phone be used with Assurance Wireless?
asked 1 year, 11 months ago
by
-
on Samsung Montage
6 answers
Answers
answer 1
yes
answered 1 month, 3 weeks ago
by
larry sanders
answer 2
i would like to know if i but this samsung mantage will it work with my assurance wireless phone
answered 4 months, 1 week ago
by
helen price
answer 3
Yes you can
answered 7 months ago
by
Sadie
answer 4
yes you can use this phone with the assurance wireless plan, i do and it works great!!! they sent me the kyocera jax phone and i couldn't deal with the small screen,etc, so i got the Samsung Montage and customer service had me up and running in less than 10 minutes, works great don't hesitate to buy and the battery life and all the features are the best for a non smartphone. just read the manuel and set it up. you won't be disappointed. the bad reviews come from people that need to use a rotary phone again that's their speed, sorry LOL!!!
answered 1 year, 5 months ago
by
scorpio47
Ft. Lauderdale,FL.
answer 5
dan..the samsung montage DOES work with assurance wireless!! i called them this morning and asked. so the montage DOES work. :-)
answered 1 year, 7 months ago
by
lisa
answer 6
All the payLo phones except the Montage and Entro are compatible with your plan. The discontinued LG Rumor2 Beyond Talk phone will also work with your plan.

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 year, 10 months ago
by
Dan L.
Question
BEYOND TALK UNLIMITED DATA & MESSAGING PLANS
can you use it on the $35 plane ?
asked 1 year, 11 months ago
by
leticia
Alliance,oh
on Samsung Montage
1 answer
Answers
answer 1
The Samsung Montage will only work with the current payLo plans. Beyond Talk plans will not be available when you set up your new Montage.
answered 1 year, 10 months ago
by
Dan L.
Question
Can you send picture messages?
asked 1 year, 10 months ago
by
Jaslyn
on Samsung Montage
7 answers
Answers
answer 1
phone goes into and out of headphone mode on its own and i cannot find out how to stop it can u help me?
answered 6 months ago
by
kevin nokes
lowell,ma.
answer 2
can you send pichure messages
answered 9 months ago
by
annie
alabama
answer 3
Depends which plan and phone you choose and where you are sending the picture. Your friend's phone & plan must be capable of receiving a picture message, too.

• Picture messages are part of the messages on all the Beyond Talk plans, the $40/month payLo plan, and $30/month payLo plan. Picture messages cost 25¢ each with the $20/month plan.

• The LG 101 phone does not have a camera. It is not capable of sending nor receiving pictures messages. Although the new Samsung Entro doesn't have a camera it can send and receive picture messages, depending on your plan. All the other payLo and Beyond Talk phones can send/receive picture messages, depending on your plan.

• You can only send and receive picture messages in the United States. International picture messages are not available.
answered 11 months ago
by
Dan L.
answer 4
Yes, you can. Go to Menu, then messaging, then create a new message. Go up to add an attachment, it will ask you whether to go to the album or take a picture. You can in fact attach multiple pictures and videos, up to 512 K.
answered 1 year, 3 months ago
by
Wyllowe
answer 5
A resounding NO
answered 1 year, 8 months ago
by
Katherine
answer 6
Yes I Am Pretty Sure you can!
answered 1 year, 10 months ago
by
Cole
answer 7
Yes. See "MMS" on page 48 in the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 1 year, 10 months ago
by
Dan L.
Question
Is there are charge for calling 411?
asked 1 year, 10 months ago
by
gina
on Samsung Montage
1 answer
Answers
answer 1
Virgin Mobile answered your question in the FAQs:

Understand 411 and how much it costs on your Virgin Mobile plan

You can't make a call if you don't know the number, so let us help. Virgin Mobile's 411 service goes above and beyond directory assistance. It includes free call completion, as well as movie listings, restaurant reservations, sports scores, horoscopes, and weather forecasts. You will also receive the 411 listing via text message free of charge! Virgin Mobile's 411 service calls $1.75 per call plus standard airtime charges.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/2067/
answered 1 year, 10 months ago
by
Dan L.
Question
Is there are charge for using GPS on PayLo?
asked 1 year, 10 months ago
by
gina
on Samsung Montage
1 answer
Answers
answer 1
Yes. Virgin Mobile Navigator is a subscription service. The price and options will be displayed when you download from VirginXL. If available on your phone, Google Maps uses your data which may be part of your plan.

Virgin Mobile Navigator and Google Maps are not available on the Samsung Montage.
answered 1 year, 10 months ago
by
Dan L.
Question
Does this phone support Virgin Mobile navigation
asked 1 year, 10 months ago
by
JS
on Samsung Montage
1 answer
Answers
answer 1
no :(
answered 1 year, 10 months ago
by
Dan L.
Question
Can you mp3s' as a ringtone?
asked 1 year, 10 months ago
by
Cheyenne
on Samsung Montage
1 answer
Answers
answer 1
Not exactly. On the Samsung Montage, you can only use ringtones downloaded from Virgin Mobile using VirginXL. Those ringtones could be MP3 or other formats.

See pages 53 & 54 in the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 1 year, 9 months ago
by
Dan L.
Question
Does this phone have Google maps
asked 1 year, 10 months ago
by
Ant
on Samsung Montage
1 answer
Answers
answer 1
No.
answered 1 year, 10 months ago
by
Dan L.
Question
does this have a calendar or daily reminder feature
asked 1 year, 10 months ago
by
peggy
slc
on Samsung Montage
1 answer
Answers
answer 1
Yes. See pages 61-62 in the Samsung Montage user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/VMU_SPH-M390_UG_Eng.pdf
answered 1 year, 10 months ago
by
Dan L.
Question
Charge for pictures
Is there a charge for receiving a picture in text?
asked 1 year, 10 months ago
by
Mary
on Samsung Montage
1 answer
Answers
answer 1
Depends on your plan. All Beyond Talk and the $40/month payLo plan include unlimited picture messages. The $30/month payLo plan provides 1,500 messages (text, IM, email, and picture). Picture messages cost 25¢ each with the $20/month plan and the payLo Basic Rate plan.
answered 1 year, 10 months ago
by
Dan L.
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Product Details