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Customer Questions & Answers for
Samsung M575

A perfect phone if you love to talk & text, the M575 features a slide-out QWERTY keyboard, threaded (conversation-based) text messaging, a bright 2.4" screen, and easy access to Facebook and Twitter. Find it at your local Best Buy for just $79.99.
Customer Questions & Answers:
328 Questions
 | 
371 Answers
Overall Rating:
3.375 out of 5
3.4
out of
5
Product Details

Questions & Answers for Samsung M575

Question
Does virgin mobile have 3 way
Can I talk to 2 people at the same time
asked 2 years, 9 months ago
by
Le
on Samsung M575
2 answers
Answers
answer 1
► System Update: 3 Way Calling
There's no additional charge to use the 3 Way Calling feature, however you'll be charged standard rates for both calls while you're connected to both calls.
For example, if you're on the Pay As You Go plan, and you're talking to a friend, you're being charged $0.10/min for that call. If you make a second call without dropping the first call (to use the 3 Way Calling feature), you'll be charged $0.20/min since you're on two calls at the same time ($0.10 per min, per call).
If you're on the Monthly plan with a limited number of minutes, a minute will be used for each call for each minute of talk time. http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5756/

• System Update: 3-Way Calling Supported Phones

The phones below will support 3-Way Calling:

Phone Date Available
iPhone (Virgin Mobile) Immediate

Samsung Galaxy SII (Virgin Mobile) 1Q13

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5754
Note that you will need a Beyond Talk plan ($35, $45, or $55 per month) to use any of the above phones.
See the Beyond Talk plans and phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

• 3 Way Calling is not supported on any other Virgin Mobile, payLo, or Beyond Talk phones at this time.
answered 1 year, 4 months ago
by
Dan L.
answer 2
that is not available.
answered 2 years, 9 months ago
by
Dan L.
Question
What size is the headphone jack?
asked 2 years, 6 months ago
by
Jeff in
Virginia
on Samsung M575
2 answers
Answers
answer 1
Just a standard headphone jack.
answered 2 years, 4 months ago
by
Casey
answer 2
Headphone Jack (3.5mm)
answered 2 years, 6 months ago
by
Dan L.
Question
does the samsung m575 have a strap hole
asked 2 years, 5 months ago
by
leticia
on Samsung M575
2 answers
Answers
answer 1
See the animated (Flash) picture view and rotate the image to view the slot on the phone.
Click on the "image gallery" icon on the phone description page, or use the below link (same destination)

http://www.virginmobileusa.com/phones/gallery_samsungm575.html
answered 2 years, 4 months ago
by
cliffontheroad
answer 2
No. See the user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/samsungm575.pdf
answered 2 years, 5 months ago
by
Dan L.
Question
Does this phone have a place for a cell charm?
asked 2 years, 3 months ago
by
Shanda
on Samsung M575
2 answers
Answers
answer 1
yes it does have a hole/slot for a cell charm, which is the same hole/slot used for a lanyard (cord to hang device around your neck.)

See the vendors web site for a 3-D image and you can view where the hole is.
answered 2 years, 3 months ago
by
cliff lofgrin
answer 2
no

See the Samsung M575 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/samsungm575.pdf
answered 2 years, 3 months ago
by
Dan L.
Question
Transfer current phone number
Is it possible to transfer my existing wireless phone number to this Samsung phone/Virgin wireless service??
asked 2 years, 2 months ago
by
Dawn B
Seattle area
on Samsung M575
2 answers
Answers
answer 1
Your chances are pretty good. See the following FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/895
answered 2 years, 2 months ago
by
Dan L.
answer 2
Yes, your chances are pretty good. See the following FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/895
answered 2 years, 2 months ago
by
Dan L.
Question
several stores said Samsung M575 could not be used on the 40.00 Pay Lo Plan. BestBuy, Target, Walmart????? Why??
and w/40.00 Pay Lo does it include unlimited 411 calls??
asked 2 years, 2 months ago
by
Audrey
Fresno
on Samsung M575
2 answers
Answers
answer 1
Understand 411 and how much it costs on your Virgin Mobile plan

You can't make a call if you don't know the number, so let us help. Virgin Mobile's 411 service goes above and beyond directory assistance. It includes free call completion, as well as movie listings, restaurant reservations, sports scores, horoscopes, and weather forecasts. You will also receive the 411 listing via text message free of charge! Virgin Mobile's 411 service calls $1.75 per call plus standard airtime charges.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/2067/kw/411

OR

Learn about 411

Want to impress your friends with the answer no one knows? Find out anything you want to know, even when you're on the go! Just text your question to 411 and we'll send you back the answer within of couple minutes. There's a charge of 99¢ per response so you'll need to opt-in for the service. Standard messaging rates apply on each question. Charges will be deducted from your account balance.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3268
answered 2 years, 2 months ago
by
Dan L.
answer 2
Not true. The Samsung M575 is compatible with all payLo plans. Sounds like a misunderstanding with the store staff or the store website.

Click 'Contact Us' at the bottom of this page and ask Virgin Mobile's Customer Care for the most accurate answer.
answered 2 years, 2 months ago
by
Dan L.
Question
Does the M575 have two cameras, I want the feature "face talk"? Where I can see my daughter when we talk.
asked 2 years, 2 months ago
by
Donna
on Samsung M575
2 answers
Answers
answer 1
See the Motorola Triumph, HTC Evo V 4G and the Apple iPhones.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans.jsp
answered 2 years, 1 month ago
by
Dan L.
answer 2
Sorry, you'll have to wait for the iPhones to arrive for a Virgin Mobile phone with 2 cameras.
answered 2 years, 2 months ago
by
Dan L.
Question
Can I use any virgin mobile phone with any virgin mobile plan?
asked 2 years, 2 months ago
by
Autumn
on Samsung M575
2 answers
Answers
answer 1
"Not necessarily. Only 2 models can use any plan; the Kyocera S2300 and the LG Rumor2.
payLo only and Assurance                                                           LG 101
payLo only and Assurance                                                           Samsung M575
payLo, Assurance, legacy VM plans (not Beyond Talk)               Kyocera S2100
All available Virgin Mobile plans, Assurance                                Kyocera S2300
All available Virgin Mobile plans, Assurance                                LG Rumor 2
All available Virgin Mobile plans, Assurance                                Samsung M340*

Beyond Talk Plans only                                                               Apple iPhone 4
Beyond Talk Plans only                                                               Apple iPhone 4S
Beyond Talk Plans only                                                               BlackBerry Curve*
Beyond Talk Plans only                                                               HTC Evo V 4G
Beyond Talk Plans only                                                               HTC One V
Beyond Talk Plans only                                                               HTC Wildfire S
Beyond Talk Plans only                                                               Samsung Intercept*
Beyond Talk Plans only                                                               LG Rumor Touch
Beyond Talk Plans only                                                               LG Optimus Elite
Beyond Talk Plans only                                                               LG Optimus V
Beyond Talk Plans only                                                               LG Optimus Slider
Beyond Talk Plans only                                                               Motorola Triumph
Beyond Talk Plans only                                                               Venture
*discontinued models"
answered 2 years, 1 month ago
by
Dan L.
answer 2
Not necessarily. Only 2 models can use any plan; the Kyocera S2300 and the LG Rumor2.

payLo only and Assurance                                                           LG 101
payLo only and Assurance                                                           Samsung M575
payLo, Assurance, legacy VM plans (not Beyond Talk)               Kyocera S2100
All available Virgin Mobile plans, Assurance                                Kyocera S2300
All available Virgin Mobile plans, Assurance                                LG Rumor 2

Beyond Talk Plans only                                                               Apple iPhone 4
Beyond Talk Plans only                                                               Apple iPhone 4S
Beyond Talk Plans only                                                               BlackBerry Curve*
Beyond Talk Plans only                                                               HTC Evo V 4G
Beyond Talk Plans only                                                               HTC One V
Beyond Talk Plans only                                                               HTC Wildfire S
Beyond Talk Plans only                                                               Samsung Intercept*
Beyond Talk Plans only                                                               LG Rumor Touch
Beyond Talk Plans only                                                               LG Optimus Elite
Beyond Talk Plans only                                                               LG Optimus V
Beyond Talk Plans only                                                               LG Optimus Slider
Beyond Talk Plans only                                                               Motorola Triumph
Beyond Talk Plans only                                                               Venture
*discontinued models
answered 2 years, 2 months ago
by
Dan L.
Question
does this phone give the gps option?
asked 2 years ago
by
Kassie
on Samsung M575
2 answers
Answers
answer 1
Virgin Mobile Navigator and Google Maps are available.
answered 2 years ago
by
Dan L.
answer 2
Yes, you can use Virgin Mobile Navigator on he Samsung M575.
answered 2 years ago
by
Dan L.
Question
Can i buy this phone and swap w/ pay as you go phone?
asked 2 years ago
by
Mary
on Samsung M575
2 answers
Answers
answer 1
no
answered 2 years ago
by
stephen
columbus oh
answer 2
You can replace any payLo phone with the Samsung M575.
answered 2 years ago
by
Dan L.
Product Details