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Customer Questions & Answers for
Virgin Mobile Awe

Featuring a bright 4-inch IPS touchscreen display, 5MP camera with flash and video capture, and a front-facing camera for video chat, Awe has everything you need to stay social.
Customer Questions & Answers:
306 Questions
 | 
274 Answers
Overall Rating:
3.921 out of 5
3.9
out of
5
Product Details

Questions & Answers for Virgin Mobile Awe

Question
does this phone have bluetooth
asked 1 year ago
by
Debbie
California
on Virgin Mobile Awe
1 answer
Answers
answer 1
Yes, Bluetooth® 4.0.

http://www.virginmobileusa.com/shop/cell-phones/awe-phone/features/#features
answered 1 year ago
by
Dan L.
Question
Does the camera make a shutter sound?
asked 1 year ago
by
Amber
on Virgin Mobile Awe
1 answer
Answers
answer 1
Yes, the camera can make a shutter sound, but there is an option in the camera app settings to turn off the sound.
answered 11 months ago
by
Joel Z.
Question
does it have a nice external speaker?
I mostly want to know so I can watch videos/listen to music
asked 10 months ago
by
Mikayla
on Virgin Mobile Awe
1 answer
Answers
answer 1
i cant find my video volume, and when i record a video and playback the video it has sound effects and cant here the sound of the video
answered 3 months ago
by
Greg Manyen
Bay City MI. 48706
Question
Does the zte awe go thru sprint or verizon network because I can only get verizon reception really well where I live
asked 11 months ago
by
linda gibson
plattsburgh ny
on Virgin Mobile Awe
1 answer
Answers
answer 1
Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint and uses the Sprint Network.
answered 11 months ago
by
Dan L.
Question
Do you need to connect to wifi to text or use internet?
asked 11 months ago
by
Anonymous
on Virgin Mobile Awe
1 answer
Answers
answer 1
You can only text using the Sprint network and the unlimited messages on your Beyond Talk plan. You can use the internet using Wi-Fi or the Sprint network and the unlimited data on your Beyond Talk plan.
answered 11 months ago
by
Dan L.
Question
Can Beyond Talk Plan be shared with the family?
asked 11 months ago
by
Imkeu
on Virgin Mobile Awe
1 answer
Answers
answer 1
Sorry, there are no family plans here. It is not possible to add another line to any account nor share minutes. Each phone has its own account.
Virgin Mobile answered your question in the FAQs: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5777

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
compare of Awe to lgF3
I was sold on the awe and then saw good reviews for the F3. Help!
asked 11 months ago
by
Marilyn
United States
on Virgin Mobile Awe
1 answer
Answers
answer 1
You can see a side-by-side comparison at:

http://www.virginmobileusa.com/shop/compare/#/awe/lgoptimusf34glte/
answered 11 months ago
by
Dan L.
Question
Can I use Mobile Awe, this phone overseas using their sim card?
asked 11 months ago
by
J. Acevedo
on Virgin Mobile Awe
1 answer
Answers
answer 1
The Awe is a 3G phone. Virgin Mobile USA phones without 4G LTE don't use SIM cards.

Virgin Mobile answered your question in the FAQs:

• About Removable UICC Cards
All 4G LTE (non WiMax) phones require a Universal Integrated Circuit Card (UICC).

• What is a UICC card?
A UICC card is the physical smart card that is pre-inserted on your device and allows for LTE network authentication/ access. It's a new generation SIM (Subscriber Identification Module) card. No customer-specific information-like contacts, address book, or account information, photos, or personal data- is stored on this card.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5793

Virgin Mobile USA phones without 4G LTE don't use SIM cards.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions
answered 11 months ago
by
Dan L.
Question
Can I put my own mp3 ringtones on this phone?
Years ago I had a VM phone, and it wouldn't allow you to put your own ringtones on it (you could only use ringtones you got from the VM website). Does this phone allow you to load non-VM ringtones in mp3 format? Thanks!
asked 11 months ago
by
Chrissie
Long Island, NY
on Virgin Mobile Awe
1 answer
Answers
answer 1
Yes. See the ZTE Awe user manual at: http://www.virginmobileusa.com/resources/phones/prepaid/manual/awe.pdf
Changing Ringtone and Notification Sound.......................23
answered 11 months ago
by
Dan L.
Question
can you use virgin mobile pay-lo plans with the virgin mobile Awe?
asked 11 months ago
by
Alden Dykstra
michigan
on Virgin Mobile Awe
1 answer
Answers
answer 1
Sorry, no. The Awe is a Beyond Talk phone. Only the Beyond Talk plans are available on a Beyond Talk phone.

• The payLo plans are only available when setting up a payLo phone from Virgin Mobile USA. None of the payLo phones have Android.
See the current payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview
Click on COMPARE OUR PLANS at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

• The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA.
See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. It doesn't matter where you buy the phone as long as it is one of the payLo phones from Virgin Mobile USA. Click 'Find A Store' at the top of this page for local nearby stores.
See more info at: http://www.virginmobileusa.com/resources/CTIAFAQ.pdf

Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab.
answered 11 months ago
by
Dan L.
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