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Customer Questions & Answers for
Virgin Mobile Awe

Featuring a bright 4-inch IPS touchscreen display, 5MP camera with flash and video capture, and a front-facing camera for video chat, Awe has everything you need to stay social.
Customer Questions & Answers:
282 Questions
 | 
254 Answers
Overall Rating:
3.922 out of 5
3.9
out of
5
Product Details

Questions & Answers for Virgin Mobile Awe

Question
Can I use this phone with assurance wireless plan with the 30month unlimited
asked 8 months ago
by
Kim
on Virgin Mobile Awe
1 answer
Answers
answer 1
The ZTE Awe is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
     Can I use an Android™ phone with an Assurance Wireless account?
     No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
     You can see the current line of payLo phones at:          http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 7 months ago
by
Dan L.
Question
Does the Awe have a speaker phone?
asked 8 months ago
by
Dan
on Virgin Mobile Awe
1 answer
Answers
answer 1
Yes. See the ZTE Awe user manual at: http://www.virginmobileusa.com/resources/phones/prepaid/manual/awe.pdf

Using Options During a Call ..............................................68
answered 7 months ago
by
Dan L.
Question
can this phone be use with Assurance wireless free minutes
asked 7 months ago
by
Annie Soh
on Virgin Mobile Awe
1 answer
Answers
answer 1
The ZTE Awe is an Android phone.

► Virgin Mobile answered your question in the Assurance Wireless FAQs:
Can I use an Android™ phone with an Assurance Wireless account?
No, an Android™-powered phone cannot be used with an Assurance Wireless account

► The Assurance Wireless plans will appear when setting up any payLo phone.
You can see the current line of payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 7 months ago
by
Dan L.
Question
ive looked for phone cases for this phone but it always shows the wrong one how and where can i find the right one for my phone please help ???
asked 7 months ago
by
ana
on Virgin Mobile Awe
1 answer
Answers
answer 1
There are many on ebay
answered 7 months ago
by
chivasdeg
Question
Can I apply the over $350.00 on my Pay Low TO MINUTES OR ACCESSORIES FOR THE AWE ? Can I link and share in beyond talk if I buy two phones?
My wife and I want this phone but combines, we use very little talk or messaging.
asked 7 months ago
by
Leon Elledge
New Port Ricjhey FL
on Virgin Mobile Awe
1 answer
Answers
answer 1
Sorry, there are no family plans here. It is not possible to add another line to any account nor share minutes. Each phone has its own account.
Virgin Mobile answered your question in the FAQs: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5777

You can pay for your cell phone from the money in your account IF your balance is large enough. When you checkout, the Payment Method will include 'My Cash Balance' if your account has a balance large enough to cover the cost of the phone.This option won't be available if you don't have enough money in your account.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 7 months ago
by
Dan L.
Question
Screen flicker
I got this phone and on the lowest screen brightness there is a noticeable flicker of light constantly. How could this be fixed?
asked 6 months ago
by
Patrick Mollman
on Virgin Mobile Awe
1 answer
Answers
answer 1
This question is best answered by calling Virgin Mobile Support. Click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.
answered 6 months ago
by
Dan L.
Question
how much would i get for my kyocera event if i trade it in?
asked 6 months ago
by
lisa
san diego ca
on Virgin Mobile Awe
1 answer
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. For details, see the following page:
          http://buyback.virginmobileusa.com/vmb/select

You can trade-in your phone only if it appears on the list.
answered 6 months ago
by
Dan L.
Question
Is this phone capable of snapchat/instagram?
asked 6 months ago
by
cal
on Virgin Mobile Awe
1 answer
Answers
answer 1
The Awe has Android™ 4.1 (Jelly Bean), 1.2 GHz single core Processor, and 1 GB RAM / 4 GB ROM. See your software provider's website for the OS, hardware and software requirements for their software.
answered 6 months ago
by
Dan L.
Question
Is the screen on the Awe Gorilla Glass?
I've dropped my Optimus V more times than I can count and the screen has never cracked. The specs on the Awe don't say it's Gorilla glass, but was that just an omission, or what is it made from?
asked 6 months ago
by
Sally
Virginia
on Virgin Mobile Awe
1 answer
Answers
answer 1
You'll need to be careful since the screen is not described as durable, hardened, nor Gorilla glass. If you are hard on phones you should look at the HTC Desire or LG Optimus F3 with Gorilla glass.
answered 6 months ago
by
Dan L.
Question
Does this phone come with a charger for home use?
asked 6 months ago
by
Angela Williams
Maumelle
on Virgin Mobile Awe
1 answer
Answers
answer 1
Yes. USB Data Cable Charger

See WHAT'S IN THE BOX at the bottom of the page.
http://www.virginmobileusa.com/shop/cell-phones/awe-phone/features/#features
answered 5 months, 3 weeks ago
by
Dan L.
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