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Customer Questions & Answers for
Virgin Mobile Awe

Featuring a bright 4-inch IPS touchscreen display, 5MP camera with flash and video capture, and a front-facing camera for video chat, Awe has everything you need to stay social.
Customer Questions & Answers:
299 Questions
 | 
263 Answers
Overall Rating:
3.914 out of 5
3.9
out of
5
Product Details

Questions & Answers for Virgin Mobile Awe

Question
does this phone work in all zip codes and areas
asked 1 year ago
by
gary
neosho mo 64850
on Virgin Mobile Awe
1 answer
Answers
answer 1
► Check your COVERAGE on the top line of this webpage.
          OR
     Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

     Be sure to select your coverage interest such as 4G LTE, 4G WiMAX, 3G Data Coverage, or Voice Coverage in the boxes above the map.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year ago
by
Dan L.
Question
Does this phone have snapshot?
asked 11 months ago
by
Shanice
on Virgin Mobile Awe
1 answer
Answers
answer 1
yes it does! hold down the power button and the bottom volume rocker button at the same time.
answered 11 months ago
by
L
Question
phone able torun windows?
asked 11 months ago
by
GC
on Virgin Mobile Awe
1 answer
Answers
answer 1
Sorry, no. Windows Mobile phones are not available at Virgin Mobile.
answered 11 months ago
by
Dan L.
Question
Does this phone have/use a sim card?
asked 11 months ago
by
AlexF
on Virgin Mobile Awe
1 answer
Answers
answer 1
No. Virgin Mobile USA phones don't use SIM cards.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
Does this phone come unlocked?
asked 11 months ago
by
Jay
on Virgin Mobile Awe
1 answer
Answers
answer 1
no
answered 11 months ago
by
Dan L.
Question
portable wifi hotspot
i have t nexus, but no wifi, will this phone allow me to use portable hotspot?
asked 9 months ago
by
lhgerald47@gmail.com
on Virgin Mobile Awe
1 answer
Answers
answer 1
► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):
       1. One of these phones: Samsung Galaxy S II(uses 3G or 4G WiMAX network),both Apple iPhones 4 & 4S(3G network)
       2. One of the Beyond Talk plans ($35, $45, or $55 per month)
       3. The $15/month Hotspot option in your Virgin Mobile account
       http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 9 months ago
by
Dan L.
Question
does this phone have 1x data
asked 9 months ago
by
Brandon
on Virgin Mobile Awe
1 answer
Answers
answer 1
oddly, no. The ZTE Awe has 3G access (EVDO revision A).
answered 8 months ago
by
Dan L.
Question
How much is a monthly service?
asked 8 months ago
by
Patrick
Waukee, Iowa
on Virgin Mobile Awe
1 answer
Answers
answer 1
All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with varying number of domestic Talk Minutes - starting at just $35/month.

   Beyond Talk          Monthly Talk          Messages                      Web Access
   Plans                        Minutes          (Text, IM, Email, Picture)
      • $55/month          UNLIMITED           UNLIMITED                      UNLIMITED
      • $45/month          1,200                   UNLIMITED                      UNLIMITED
      • $35/month             300                   UNLIMITED                      UNLIMITED
   The Beyond Talk plans and phones are described at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview
answered 8 months ago
by
Dan L.
Question
does it come with google play?
asked 8 months ago
by
bobbie jones
on Virgin Mobile Awe
1 answer
Answers
answer 1
Google Play is available on all Android phones.
answered 8 months ago
by
Dan L.
Question
I,ve had a virgin phone for at least 8 years. Can I switch to a new phone at 35.00 per month and use my 127.00 in my virgin accountoward the purchase
asked 11 months ago
by
jessie bewlay
westerly, ri
on Virgin Mobile Awe
1 answer
Answers
answer 1
SWITCH BETWEEN PAYLO AND BEYOND TALK PLANS
If you switch between a Virgin Mobile service plan(Beyond Talk) and a payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you may be given a new Virgin Mobile or payLo account (as applicable), and you may not transfer the balance between your Virgin Mobile account (Beyond Talk) and your payLo account. Some service plans are available only on certain phones.
http://www.virginmobileusa.com/legal/terms-of-service-no-annual-contract#switching_between_plans

SWITCH BETWEEN BEYOND TALK PLANS
Yes, you can easily change to another Beyond Talk plan but there are some things that you need to know before switching plans. Here is your answer from the Help FAQs at http://virginmobileusa.custhelp.com

You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. Note that you will not be able to return to any expired plan (no longer offered) if you decide to change plans.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3324/kw/switching

HERE'S HOW
Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can see the plans that are available for your phone and change it, if necessary.

BUY A PHONE ONLINE
You can pay for your cell phone from the money in your account IF your balance is large enough. When you checkout, the Payment Method will include 'My Cash Balance' if your account has a balance large enough to cover the cost of the phone.This option won't be available if you don't have enough money in your account.

You might want to contact Virgin Mobile Support for verification and questions. Click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.
answered 10 months ago
by
Dan L.
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