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Customer Questions & Answers for
Broadband2Go

Unlimited 3G Internet just $50/month. No Contract.
Customer Questions & Answers:
2,563 Questions
 | 
2,822 Answers
Overall Rating:
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Product Details

Questions & Answers for Broadband2Go

Question
is there unlimited text and talk also?
asked 1 year, 4 months ago
by
rashawn
on Broadband2Go
1 answer
Answers
answer 1
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices. The Broadband2Go devices are not phones.
answered 1 year, 4 months ago
by
Dan L.
Question
how can I put mu boardband on laptop
asked 1 year, 4 months ago
by
Jennifer
on Broadband2Go
1 answer
Answers
answer 1
You need one of the Broadband2Go plans and a Broadband2Go device that is compatible with your computing device. See the System Requirements for each Broadband2Go device to determine compatibility with your laptop.
answered 1 year, 4 months ago
by
Dan L.
Question
if i buy bb2g , can i use my virgin mobile device with the 3g provided in the bb2g
asked 1 year, 4 months ago
by
will
north carolina
on Broadband2Go
1 answer
Answers
answer 1
Yes, you can use the current Broadband2Go plans with the 3G Broadband2Go devices such as the Ovation MC760, MiFi 2200*, and the PEEL 3200*.

There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.

• When you have a 4G Broadband2Go device operating in 4G mode both the $35 and $55 per month will provide unlimited data for 1 month. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps. The $5 Daily plan will get you 500MB of data during your day.

• When you have a 3G device OR your 4G device is operating at 3G speed then:
   - You'll get 2GB of data at 3G speeds on the $35/month plan during your month.
   - You'll get 5GB of data at 3G speeds on the $55/month plan during your month.
   - You'll get 200MB of data at 3G speeds on the $5/day plan during your day.

*discontinued models
answered 1 year, 4 months ago
by
Dan L.
Question
want to share with other devices
asked 1 year, 3 months ago
by
bobbie
on Broadband2Go
1 answer
Answers
answer 1
Sorry, no. The Broadband2Go plans are only compatible with Broadband2Go devices from Virgin Mobile USA. Devices from other carriers or sources will not work with Broadband2Go plans.

You can buy Broadband2Go devices on this website or at local stores which you can find by clicking on Find Store at the top of this page.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 3 months ago
by
Dan L.
Question
Will your mobile wifi work on an IPAD? This IPAD
is not set up for a phone line, but does work with wifi for internet access.
asked 1 year, 3 months ago
by
Patricia
Los Angeles
on Broadband2Go
1 answer
Answers
answer 1
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices.

You need one of the Broadband2Go plans and a Broadband2Go device that is compatible with your computing device. See the System Requirements for each Broadband2Go device to determine compatibility.
answered 1 year, 3 months ago
by
Dan L.
Question
forgot top up account number
asked 1 year, 2 months ago
by
Julie
new york
on Broadband2Go
1 answer
Answers
answer 1
See your user manual for your Broadband2Go device at: http://www.virginmobileusa.com/phone-manuals-guides

Look for the Home Page for your Broadband2Go device. Your account number should be there. If you still can't find it you may have to open a new account or call Broadband2Go Support. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number.
answered 1 year, 2 months ago
by
Dan L.
Question
how much
asked 1 year, 2 months ago
by
babineaux
3016 olive glen ct
on Broadband2Go
1 answer
Answers
answer 1
This question can only be answered by calling Virgin Mobile Support. For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page when you are using Internet Explorer.
answered 1 year, 2 months ago
by
Dan L.
Question
Does the Overdrive Pro work with both 4G and 4G LTE?
I regularly travel between 2 areas, one which has 4G coverage, and the other has 4G LTE coverage. Will the Overdrive Pro work in 4G mode in both areas?
asked 1 year, 2 months ago
by
Skip
on Broadband2Go
1 answer
Answers
answer 1
The Overdrive Pro works with 4G WiMAX only.   Currently, there are no Broadband2Go devices that work with 4G LTE.

► Before buying any 4G WiMAX Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.
answered 1 year, 2 months ago
by
Dan L.
Question
How do I add the hotspot to my iPhone?
asked 1 year, 2 months ago
by
Stephane
on Broadband2Go
1 answer
Answers
answer 1
Virgin Mobile has two solutions for you. Virgin Mobile has phones and devices that can provide mobile internet access to devices like laptops, iPads, Macs, Windows PCs, tablets, games, and more.

1. Currently, both Apple iPhones from Virgin Mobile, the HTC Evo V, Samsung Galaxy S II and using a Beyond Talk plan ($35, $45, or $55 per month) and
     the $15/month Mobile Hotspot option can create a mobile hotspot. Your computing devices must be Wi-Fi enabled.
     See these Beyond Talk phones at:                    http://www.virginmobileusa.com/shop/cell-phones/#/sort_love/view_grid/feature_hotspot/

2. The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for iPhones, laptops, notebooks, desktops or
     other computing devices. See the System Requirements for each Broadband2Go device to determine compatibility with your computing device.
     See the the Broadband2Go plans/devices at:    http://www.virginmobileusa.com/mobile-broadband-plans/broadband-2-go/overview/#overview
     See the Overdrive Pro user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/OD-Pro-user-guide.pdf
     Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
answered 1 year, 2 months ago
by
Dan L.
Question
what exactly does the $5 plan cover?
asked 1 year, 2 months ago
by
Arlene
on Broadband2Go
1 answer
Answers
answer 1
There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.

   The $5 Daily plan will get you Unlimited data for 24 hours when you have a 4G Broadband2Go device such as the U600 or Overdrive Pro operating at
   4G speeds. Your speeds may drop to about 2Mbps when 500MB of data is reached but data access will continue for the rest of your 24 hours.

• When you have a 3G device OR your 4G device is operating at 3G speed then:
   - The $5/day plan provides 200MB of data at 3G speeds during your day.
answered 1 year, 2 months ago
by
Dan L.
Product Details