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Customer Questions & Answers for
Broadband2Go

Unlimited 3G Internet just $50/month. No Contract.
Customer Questions & Answers:
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2,932 Answers
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Questions & Answers for Broadband2Go

Question
What is the 35$ month plan?
I am new at this. I have one laptop, that's it. Is 35. mo 4g data a good plan for me? Does it have restrictions??
asked 1 year, 8 months ago
by
Robin
on Broadband2Go
1 answer
Answers
answer 1
► There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.
• Both the $35 and $55 per month plans will provide Unlimited data for 1 month when you have a 4G/3G Broadband2Go device (U600 or Overdrive Pro)
   operating in 4G mode. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps.
  
• When you have a 3G device OR your 4G/3G device is operating at 3G speed then:
   - The $35/month plan provides 2GB of data at 3G speeds during your month.
   - The $55/month plan provides 5GB of data at 3G speeds during your month.

► Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.
answered 1 year, 8 months ago
by
Dan L.
Question
can i try out virgin mobile before i make my mind up
asked 1 year, 8 months ago
by
sheri
United States
on Broadband2Go
1 answer
Answers
answer 1
All questions and answers on this board are from fellow Virgin Mobile customers. We help each other out here. Virgin Mobile staff monitor the content but generally don't comment here.

This question is best answered by calling Broadband2Go Support. Click 'SUPPORT' at the top of this page to find the Broadband2Go phone number.
answered 1 year, 8 months ago
by
Dan L.
Question
can I switch my galaxy3 to my virgin mobile plan?
asked 1 year, 8 months ago
by
Ricardo
on Broadband2Go
1 answer
Answers
answer 1
Sorry, phones from other carriers will not work with Beyond Talk, payLo, or Broadband2Go plans. The Beyond Talk plans are only available when setting up a Beyond Talk phone from Virgin Mobile USA. Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 8 months ago
by
Dan L.
Question
How does the $120 6 month plan work?
Is it 6 months of 6G per month or 6 months with 1G per month.
asked 5 months, 4 weeks ago
by
Aaron
on Broadband2Go
1 answer
Answers
answer 1
There are 3 Broadband2Go plans: $25 per month, $55 per month, and $5 per day.

   - The $25/month plan provides 1.5GB  of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds during your month*.
   - The $55/month plan provides  6GB    of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds during your month*.
   - The $5/day plan provides      250MB of data at 3G and 4G LTE or 4G WiMAX (depending on your device) speeds for 24 hours*.

    *These plans are available for current 4G/3G devices like Overdrive Pro, U600 AND Netgear Mingle devices as well as 3G-only Broadband2Go devices(MiFi
      2200, Ovation MC760, and PEEL). 4G WiMAX service only available on the 4G WiMAX/3G devices in areas covered by 4G WiMAX. 4G LTE service only
      available on the 4G LTE/3G devices in areas covered by 4G LTE. Data access will stop at the end of your plan period(i.e. 1 month or 1 day) or when your
      data limit is reached(i.e. 1.5GB, 6GB, or 250MB). You should experience full data speeds while your plan is in effect or until your data limit is reached; data
      speeds will no longer be slowed with the Broadband2Go plans.
answered 5 months, 3 weeks ago
by
Dan L.
Question
If use a lot of data 4G
I am a new $ 35 subscribers
Fortunately, the place I used to be covered by 4G
My question is is to use an unlimited 4G
I mainly use streaming Quotes
Often a movie or
Heavy users are watching TV broadcasting of
if use a lot of data
Are there any restrictions?
asked 1 year, 8 months ago
by
Kim
on Broadband2Go
1 answer
Answers
answer 1
There are 3 Broadband2Go plans: $35 per month, $55 per month, and $5 per day.
• Both the $35 and $55 per month plans will provide Unlimited data for 1 month when you have a 4G/3G Broadband2Go device (U600 or Overdrive Pro)
   operating in 4G mode. Data access will continue after you receive 10GB of data but 4G speeds will be reduced to about 2Mbps.

• When your 4G/3G device is operating at 3G speed then:
   - The $35/month plan provides 2GB of data at 3G speeds during your month.

► Before buying any 4G/3G Broadband2Go device you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G WiMAX or data coverage(3G) on the tool.
answered 1 year, 8 months ago
by
Dan L.
Question
what is broadband2go?
asked 1 year, 8 months ago
by
ariel
on Broadband2Go
1 answer
Answers
answer 1
The Broadband2Go plans with a Broadband2Go device provides a mobile, wireless internet connection for laptops, notebooks, desktops or other computing devices.
answered 1 year, 8 months ago
by
Dan L.
Question
Which Plans are available with the Samsum Galaxy 4G LTE?
The details page says "Available with Beyond Talk Plans. No."
So what it is available with?
asked 1 year, 8 months ago
by
Sal
on Broadband2Go
1 answer
Answers
answer 1
The Samsung Galaxy Victory with 4G LTE will work with all of the Beyond Talk plans.

   Beyond Talk               Monthly Talk Minutes                      Messages                                   Web Access                 
         Plans                                                                    (Text, IM, Email, Picture)
   • $55/month                        UNLIMITED                              UNLIMITED                                  UNLIMITED
   • $45/month                            1,200                                    UNLIMITED                                  UNLIMITED
   • $35/month                              300                                      UNLIMITED                                  UNLIMITED
The Beyond Talk plans and phones are described at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

► Before buying any 4G Beyond Talk phone you should check COVERAGE in your area on the top line of this webpage.
            OR
    Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5679

    Be sure to select 4G LTE on the tool above the map.
answered 1 year, 8 months ago
by
Dan L.
Question
I have the pay as you go plan 25/minute. Can I use my phone to access free wi if while Ina hot spot or will I be charged by virgin mobile?
asked 5 months, 1 week ago
by
Jackie
on Broadband2Go
1 answer
Answers
answer 1
No. You have a payLo plan with a payLo phone. None of the payLo phones that can be used with your particular plan are Wi-Fi capable.
answered 5 months ago
by
Dan L.
Question
i have a nook would the broadband2go work
asked 5 months ago
by
cynthia
staten island, new york
on Broadband2Go
1 answer
Answers
answer 1
You need a computer that meets the following System Requirements to configure your Broadband2Go account and configure the Mingle. After that, you should be able to use the Mingle with most any computer via Wi-Fi or USB.

NETGEAR MINGLE SYSTEM REQUIREMENTS
• Mac Requirements: Mac® OS 10.6-10.8
• Windows Requirements: Windows® XP SP3, Vista®, 7 or 8
• OS Requirements: iOS 4.0, Android 2.1, Blackberry 5.0
• Browser Support (min): IE 8, Firefox 4.0, Safari 5, Chrome 17, Android Browser, Android OS 2.2, Safari Mobile on iOS 4.0
• USB 2.0 port or Wi-Fi (IEEE 802.11 b/g/n)
answered 5 months ago
by
Dan L.
Question
VirginMobile Mifi 2200EF
Hi, I´ve a device VirginMobile Mifi 2200OEF" (from 2011). I´ll spend my holidays in October in US. I want refill my account. But the mumber is unknown. What can i do, so that I can use this device in October.
I hope You can help me.
asked 5 months ago
by
Mr. Heiland
GERMANY
on Broadband2Go
1 answer
Answers
answer 1
You may need a Mac or Windows PC to set up your Broadband2Go account and configure your MiFi 2200. Once you've created a Wi-Fi hotspot with your MiFi 2200 you should be able to access the web with any Wi-Fi enabled device. The Sprint Network for the MiFi only exists within the USA so you will need to wait until you are in the USA before trying to start your account.

SYSTEM REQUIREMENTS - MiFi 2200

• Mac Requirements: Mac OS X, 10.3 & higher
• Windows* Requirements: Windows XP, Windows Vista, Windows 7, or Windows 8; PDF Reader
• Your Mac or Windows PC must be Wi-Fi IEEE 802.11b/g enabled to connect to the MiFi 2200.

Manage Wireless Network Activity – MiFi Device Settings
MiFi Device Settings: Allows you to manage, monitor, and customize your Wi-Fi Mobile Broadband connection through an easy-to-use interface when the device is in Wi-Fi mode (that is, without the use of the USB cable). page 5

See the MiFi 2200 user manual at http://www.virginmobileusa.com/resources/mifi_usermanual.pdf
Begin with Using Your MiFi 2200 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your Virgin Mobile account is setup using a browser window. The MiFi 2200 is also configured using a browser window. The MiFi 2200's device drivers will be downloaded to your Mac or Windows PC from the MiFi 2200. You must use a Mac or Windows PC to setup your Virgin Mobile account and configure the MiFi 2200.

Once you've created a Wi-Fi hotspot with your MiFi 2200 you should be able to access the web with any Wi-Fi enabled device.
answered 4 months, 4 weeks ago
by
Dan L.
Product Details