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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
21,087 Questions
 | 
22,384 Answers
Overall Rating:
4.352 out of 5
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Questions & Answers for Beyond Talk Plans

Question
CAN U ADD A LINE?
asked 3 years ago
by
rGEEADINg
wisconsin
on Beyond Talk Plans
1 answer
Answers
answer 1
Nope, you have to add a phone and another account, but you can have as many as you want
answered 3 years ago
by
Bubba
Question
does it cost more to call other carriers
asked 3 years ago
by
tony
philly
on Beyond Talk Plans
1 answer
Answers
answer 1
Nope it uses your anytime minutes....unless they are out side of the US
answered 3 years ago
by
Bubba
Question
can i use cheap phone during hazardous work then switch back to android?
no sim card to switch. I really don't want to be crawling around on a roof, or in a crawlspace, or in the rain, etc w/ an expensive phone. is there a way to carry a cheaper phone at these times and toggle service between them
asked 3 years ago
by
mike w
illinois, usa
on Beyond Talk Plans
1 answer
Answers
answer 1
You can swap phones once every 24 hrs, so it wouldn't be practical,
answered 3 years ago
by
Bubba
Question
Does virgin mobile have international texting?
asked 3 years ago
by
Fernando
Hammond, IN
on Beyond Talk Plans
1 answer
Answers
answer 1
International Text Messages cost 15¢ to send and receive. International picture messages are not available.

You will need $$ in your Virgin Mobile account before sending or receiving any international messages. Click 'Top-Up' at the top of this page to use a credit/debit card, PayPal, or Virgin Mobile Top-Up card to put money into your Virgin Mobile account before sending/receiving an international call or text message. Or select MY ACCOUNT on your phone to Top-Up.
answered 1 year, 3 months ago
by
Dan L.
Question
is it extra when you have a blackberry?
asked 3 years ago
by
P.Scott
on Beyond Talk Plans
1 answer
Answers
answer 1
Nope, not since July 20th. If you were a customer before then and you change to the BB then you have to pay the new rates
answered 3 years ago
by
Bubba
Question
Can I get NetFlix?
Can I get NetFlix on the Optimus V phone. I understand Sprint network has their own Movie's network, but what about NetFlix. The change NetFlix made did NOT deter me.
asked 3 years ago
by
MeMary77
San Antonio, TX
on Beyond Talk Plans
1 answer
Answers
answer 1
There is a Netflix app out on the Apps market, but the audio and video is off on most Optimus V phones.
answered 3 years ago
by
Ray
Virginia
Question
How come the price of the beyond talk plan increased $10 instead of keeping it at $25/month?
asked 3 years ago
by
Jason
on Beyond Talk Plans
1 answer
Answers
answer 1
According to a July 2011 notice from Virgin Mobile, the increase was the for the same reason other carriers have, in that data usage on cell phones has increased dramatically in a very short time and VM wanted to ensure they keep the no contract policy and lower phone prices basically. If you signed up before the rate change then you were grandfathered in and keep your old rate.
answered 3 years ago
by
Psychoma
SC
Question
Can I use my own phone and still be able to switch to Virgin Mobile?
asked 3 years ago
by
Sallu
CHITWN
on Beyond Talk Plans
1 answer
Answers
answer 1
You could say that all Cell phone companies like ATT, Verizon, etc, are in the cell phone SELLING business. That is, they most likely make more money selling you there exclusive phones then they do selling the service. What companies like ATT, Verizon, VM do is go to companies who make cell phones and have them make phones that work only with their servers. That way, you can't use one phone that works with Sprint to work on VM or any other company. Some phones work with a SIM card, others don't. Operating systems and formatting all play a part as well. It all has to do with competition and maintaining exclusivity.
answered 3 years ago
by
Don
Question
Can I apply my balance from the older "Per Minute" voice plan to a new Bayond Talk plan (with a new phone purchase too)?
I have the 18 cents a minute plan with many dollars of credit.
asked 3 years ago
by
Joe
Chicago Area
on Beyond Talk Plans
1 answer
Answers
answer 1
You can pay for your cell phone from the money in your account IF your balance is large enough. When you checkout, the Payment Method will include 'My Cash Balance' if your account has a balance large enough to cover the cost of the phone. This option won't be available if you don't have enough money in your account.
answered 3 months, 3 weeks ago
by
Dan L.
Question
what should I do to use my phone in Mexico?
asked 3 years ago
by
Victor
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.

Check your COVERAGE on the top line of this webpage.
OR
Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage
answered 1 year, 3 months ago
by
Dan L.
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