Looking for Answers about this Product?

Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
21,087 Questions
 | 
22,384 Answers
Overall Rating:
4.352 out of 5
4.4
out of
5
Product Details

Questions & Answers for Beyond Talk Plans

Question
I have unlimited $55 plan. but need to call Kuwait and Britain. How can I do this do I need to pay extra. Please help.
asked 2 years, 11 months ago
by
Maria
Georgia
on Beyond Talk Plans
2 answers
Answers
answer 1
Go to the international tab above, look for the country you want to call, estimate the minutes you will use put that amount on your account, minimum top up $10. Then dial the number. You must have a cash balance on your account to make international calls
answered 2 years, 11 months ago
by
Bubba
answer 2
you have to top up, you have to put some cash on your account which will be used to make the international calls
answered 2 years, 11 months ago
by
orlysat
Question
is there a plan where you dont have to pay every month
asked 3 years, 3 months ago
by
ashley
oklahoma
on Beyond Talk Plans
2 answers
Answers
answer 1
Go to VMUSA main webpage and click on PayLo
answered 3 years, 3 months ago
by
Bubba
answer 2
Your monthly payment is how Virgin Mobile knows that you want to continue service. If they don't receive a payment then they will assume that you want to discontinue service and your phone will stop working. There is a way to automatically pay from your credit/debit card or PayPal account. Found this in the Help FAQs at http://virginmobileusa.custhelp.com/

==> Auto payment for monthly plans
Log into your account by clicking "Sign In" at the top of this page.
You can adjust your payment options under the Settings and Preferences tab.
Change your PayPal or Auto Payment settings, or choose from the following payment options:

* Use my registered card/PayPal account to pay for my Monthly Plan charges. We'll charge your registered credit/debit card or PayPal account for the full amount of your Monthly Plan (plus taxes and surcharges), including Messaging or Data Pack monthly subscriptions of $10 or greater, if there isn't enough money in your cash balance to cover the charge.

* Use my registered card/PayPal account only when I tell you to. We'll keep your registered card or PayPal account on file so you can use it later if you want, but we won't use it to pay for your Monthly Plan. (If you choose this option, make sure you keep enough money in your account to pay for your service each month.)
answered 3 years, 3 months ago
by
Dan L.
Question
Can I use my android phone as a hotspot
asked 2 years, 11 months ago
by
Nancy
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile occasionally changes their phones, devices and plans. Look for "Daily Mobile Hotspot" on the FEATURES & SPECS tab.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

1. One of the Beyond Talk plans ($35, $45, or $55 per month)
2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
3. One of these Beyond Talk phones:
(uses 3G network only) Apple iPhone 4s, Kyocera Event
(uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
Samsung Galaxy Victory

Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
see the plans and options that are available for your phone.

Read the legal stuff for more information:
http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 4 months, 3 weeks ago
by
Dan L.
answer 2
NO!... This is against terms of usage. For further information, PLEASE READ TERMS OF USAGE
answered 2 years, 11 months ago
by
Oldschool
Ephrata, Pa.
Question
are parental controls available
asked 2 years, 11 months ago
by
tracy
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes, some of the phones have built-in parental controls to limit text messaging, internet access, etc.

Beyond Talk phones with built-in Parental Controls: Samsung Restore, LG Rumor Touch.
payLo phones with built-in Parental Controls: LG 200 and Samsung M575

See the Owner's Manuals at: http://www.virginmobileusa.com/phone-manuals-guides
answered 2 years, 11 months ago
by
Dan L.
answer 2
Yes, tell your kids No Phones with unlimited text and web, pick a paylo plan and make them contribute
answered 2 years, 11 months ago
by
Bubba
Question
does a lg 200 act as a smart phone?
asked 3 years, 3 months ago
by
uncle allan
on Beyond Talk Plans
2 answers
Answers
answer 1
Sorry, the LG200 is not a smartphone.
answered 3 years, 3 months ago
by
Dan L.
answer 2
Nope, it is a feature phone and can only be used on the PayLo plan
answered 3 years, 3 months ago
by
Bubba
Question
Do you have any plans for 65 yr. and older?
asked 3 years, 2 months ago
by
Marge
on Beyond Talk Plans
2 answers
Answers
answer 1
You might want to check this program by Virgin Mobile:

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340/kw/assurance
answered 3 years, 2 months ago
by
Dan L.
answer 2
They have three Beyond Talk Plans and 3 Paylo plans, no discounts for amybody. Te plans here are cheaper than you will find anywhere else.
Choose a plan that suits you pick a phone and pay for both ahead of time
answered 3 years, 2 months ago
by
Bubba
Question
how can i change my number can i do it online? a lot of strange people calling and asking for the wrong person.
asked 3 years, 3 months ago
by
nim4maniak
on Beyond Talk Plans
2 answers
Answers
answer 1
To change your phone number, log into your account on the Virgin Mobile site, go to Setting & Preference tab, Edit Service Settings, Setting & Preference tab, Change Phone Number.
answered 3 years, 2 months ago
by
Dan L.
answer 2
You should be able to do it online but most likely you will have to call a live adviser they have their system kind of screwed up. i have had virgin mobile since i was 12 and i am now 17 nothing is like it used to be
answered 3 years, 3 months ago
by
jasmine
Question
Can you add another phone to the plan?
I can't find any information on adding another phone to the plan. Is it a possibility?
asked 3 years, 2 months ago
by
Anna
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile keeps it simple. Only one phone per account (plan). You may have several accounts though.
answered 3 years, 2 months ago
by
Dan L.
answer 2
Nope, you have to setup another account just like you did for the first one. One phone one plan
answered 3 years, 2 months ago
by
Bubba
Question
i bought a phone off a friend and their plan expired, can i set up a new plan with the same phone right away?
asked 2 years, 11 months ago
by
ivy
massachusetts
on Beyond Talk Plans
2 answers
Answers
answer 1
Call customer service and have them check the MEID
answered 2 years, 11 months ago
by
Bubba
answer 2
Yes, there will be a $10 reactivation fee because it's a used phone. and you would have to pay the first month in order for you to get service right than and there.
answered 2 years, 11 months ago
by
Victor
Raleigh
Question
When does Virgin Mobile plan to enable creating a mobile hotspot from their hotspot capable phones?
Currently Virgin Mobile does not offer mobile hotspots (tethering) as a service from their phones.

Is this currently in the works or still not on their radar yet?
asked 3 years, 2 months ago
by
Corey
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile occasionally changes their phones, devices and plans.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

       1. One of the Beyond Talk plans ($35, $45, or $55 per month)
       2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
       3. One of these Beyond Talk phones:
              (uses 3G network only) Apple iPhone 4s, Kyocera Event
              (uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
                                                                      Samsung Galaxy Victory

       Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
       see the plans and options that are available for your phone.

       Read the legal stuff for more information:
       http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 4 months, 3 weeks ago
by
Dan L.
answer 2
They just updated their Terms of Service, and it is still a violations to do it, They also are talking about data capping so I don't think you will see it anytime soon on pre paid
answered 3 years, 2 months ago
by
Bubba
Product Details