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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
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22,384 Answers
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Questions & Answers for Beyond Talk Plans

Question
Is tethering legal as of April 2012
asked 2 years, 6 months ago
by
Manny
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile occasionally changes their phones, devices and plans. Look for "Daily Mobile Hotspot" on the FEATURES & SPECS tab.

BEYOND TALK -TETHERING PHONES
Tethering, an internet connection to computers via USB cable from your phone, is not available on Virgin Mobile phones.

HOTSPOT
A hotspot provides internet access to Wi-Fi enabled (IEEE 802.11) devices like phones, laptops, iPads, PC/Macs, tablets, games, and more. Hotspots are widely available at cafes, libraries, bookstores, public transport, airports, etc.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

     1. One of the Beyond Talk plans ($35, $45, or $55 per month)
     2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
     3. One of these Beyond Talk phones:
          (uses 3G network only) Apple iPhone 4s, Kyocera Event
          (uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
                                                                 Samsung Galaxy Victory

     Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
     see the plans and options that are available for your phone.

     Read the legal stuff for more information:
          http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 2 months, 1 week ago
by
Dan L.
answer 2
No, one of the reasons for the data throttling is illegal tethering! It is still against the terms of service
answered 2 years, 6 months ago
by
Bubba
Question
Is there a plan that involves only minutes and no unlimited web, internet,and messages?
asked 3 years, 2 months ago
by
Maria
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes look at the PayLo plans fro the main webpage
answered 3 years, 2 months ago
by
Bubba
answer 2
Try the Pay-Go plan. That is pretty much what you want.
answered 3 years, 2 months ago
by
techman19
Question
Is time associate with use of Blackberry as tethered modem counted as talk time?
I am considering changing to Virgin Mobile.

Currently, I use my BB as tethered modem. My current provider and plan does not charge talk time for this use.

I would like to know answer before decision to switch or not.
asked 3 years, 1 month ago
by
J. Sanders
McLean, VA, 22102
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile occasionally changes their phones, devices and plans. Look for "Daily Mobile Hotspot" on the FEATURES & SPECS tab.

BEYOND TALK -TETHERING PHONES
Tethering, an internet connection to computers via USB cable from your phone, is not available on Virgin Mobile phones.

HOTSPOT
A hotspot provides internet access to Wi-Fi enabled (IEEE 802.11) devices like phones, laptops, iPads, PC/Macs, tablets, games, and more. Hotspots are widely available at cafes, libraries, bookstores, public transport, airports, etc.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

     1. One of the Beyond Talk plans ($35, $45, or $55 per month)
     2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
     3. One of these Beyond Talk phones:
          (uses 3G network only) Apple iPhone 4s, Kyocera Event
          (uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
                                                                 Samsung Galaxy Victory

     Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
     see the plans and options that are available for your phone.

     Read the legal stuff for more information:
          http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 2 months, 1 week ago
by
Dan L.
answer 2
Tethering is against the VMUSA terms of Service, violating these term can have your account cancelled
answered 3 years, 1 month ago
by
Bubba
Question
$35 Android Plan
If I get an android phone how well would the features work if I stay on the $25 unlimited plan? Or will the andriod phones not work at all if I don't update to the $35 unlimited plan.
asked 3 years, 1 month ago
by
B Rye
USA
on Beyond Talk Plans
2 answers
Answers
answer 1
It is the same service no matter what phone your using, if you are an established customer then you can swap phones and stay on the same plan. Unless you swap to the BB then you will have to pay $35
answered 3 years, 1 month ago
by
Bubba
answer 2
As long as you keep your service active and don't let it lapse, you can keep the $25 plan and the phone will work fine. If you do allow your service to lapse, then you will have to use the $35 plan when reactivating your service.
answered 3 years, 1 month ago
by
rasmith1959
Montgomery, AL
Question
What does the 10 dollar , 15 dollar, 20 dollar, 25 dollar plan include in there package? Does it charge a 1dollar a day for using your text and web?
How muc does it charge for using your minute or is unlimited minute but only charge a dollar a day to use your minutes?
asked 3 years, 1 month ago
by
nancy
on Beyond Talk Plans
2 answers
Answers
answer 1
There is no $10, 15 or 20 plans, unless you have paylo, The beyond talk plans are $35, 45 and 55 for 300, 1200 or unlimited minutes, all three plans have unlimited messaging, web, email and data
answered 3 years, 1 month ago
by
Bubba
answer 2
When you place a call you use a minute for each full or partial minute of the call. So for example if you place a call that lasted 1.5 minutes you would have used 2 minutes of your current plan.
answered 3 years, 1 month ago
by
rasmith1959
Montgomery, AL
Question
If someone calls you, are your minutes used?
asked 2 years, 9 months ago
by
Anonymous
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes, your minutes are ANYTIME minutes, its not like other companys where you get them free. It doesn't matter if someone calls you, or you call them, they're used either way
answered 2 years, 9 months ago
by
Hunter
answer 2
Yes, anytime you are using the phone for calls in or out it uses minutes, unless you call 911 or *611
answered 2 years, 9 months ago
by
Bubba
Question
in the 35.00 plan is it unlimited nights and weekends?
asked 2 years, 9 months ago
by
demetria
ohio
on Beyond Talk Plans
2 answers
Answers
answer 1
NO.... There has never been an unlimited nights or weekends on the $25. or $35. plans. ONLY texting and web browsing are unlimited.
answered 2 years, 9 months ago
by
Oldschool
Ephrata Pa
answer 2
No. See the FAQs tab in the middle of this page for your answer:

Do you have any Nights & Weekends Minutes?
All of the Beyond Talk Plan minutes are Anytime Minutes. That way, you can make calls whenever you want without having to wait until nighttime.
answered 2 years, 9 months ago
by
Dan L.
Question
where can you buy these phones?
what store(s)?
asked 2 years, 9 months ago
by
user123
peoria ill
on Beyond Talk Plans
2 answers
Answers
answer 1
You can mostly buy them at places that sell electronics such as Best Buy or Radio Shack, you can also buy these at Wal Mart and Target
answered 2 years, 9 months ago
by
Hunter
answer 2
At the top of every web page is a link to Find Stores, or you can look at Best Buy, Radio Shack and Target
answered 2 years, 9 months ago
by
Bubba
Question
Can you switch all contacts and info to another phone?
asked 2 years, 9 months ago
by
doug
meridian
on Beyond Talk Plans
2 answers
Answers
answer 1
► Virgin Mobile answered your question in the FAQs:

Virgin Mobile Contact Vault
Effective June 19, 2012, the Virgin Mobile Contact Vault product is no longer available for new customer activations.

• Are existing Virgin Mobile Contact Vault customers able to continue to use the service?
The Virgin Mobile Contact Vault will be available to existing users until August 31, 2012. The product will be decommissioned for all customers at that time.
Customers will no longer be charged the monthly fee for the service after August 31, 2012.

• I received a text message informing me that the Virgin Mobile Contact Vault is being decommissioned. Will I be charged for the text message?
There are no charges associated with the text message informing customers of the Virgin Mobile Contact Vault decommission.

• Is there a way for me to transfer my contacts to a new phone once the Virgin Mobile Contact Vault is decommissioned?
We do not offer a way to export your contacts from Contact Vault. You can log in to Virgin Mobile My Account from your computer, click My Contacts on
the left-hand menu and select Print Contact List. A list of each of your Contacts, Phone Fields and Email Fields will be presented.

• Thanks for using Contact Vault. We’re sorry for any inconvenience this might cause.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5730

► Virgin Mobile doesn't have any facilities to transfer contacts. Transferring contacts falls to the features of the sending and receiving phone such as VCF
files, USB cable, microSD card, Bluetooth, or a Google Android account. The Samsung Entro doesn't have any such features to import contacts. Your old
phone must have similar features.

Search for 'TRANSFER' in Virgin Mobile's FAQs by clicking SUPPORT at the top of this web page, scroll down the page and click on // SEE ALL
FREQUENTLY ASKED QUESTIONS. Or go to http://virginmobileusa.custhelp.com/

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 2 months ago
by
Dan L.
answer 2
Yes, with some of the Beyond Talk phones that have SD cards or that can use the Contact Vault software. See the owner manuals for your phones.

http://www.virginmobileusa.com/phone-manuals-guides
answered 2 years, 9 months ago
by
Dan L.
Question
What happened to the $25 plan?
asked 2 years, 9 months ago
by
Ana
on Beyond Talk Plans
2 answers
Answers
answer 1
See this FAQ about the Beyond Talk price change:
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5640
answered 2 years, 9 months ago
by
Dan L.
answer 2
It was raised to $35 around July 2011. If you had the $25 plan before you get to keep it but if you are a new customer then the $35 plan is the lowest priced.
answered 2 years, 9 months ago
by
Kevin
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