Looking for Answers about this Product?

Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
20,887 Questions
 | 
22,183 Answers
Overall Rating:
4.352 out of 5
4.4
out of
5
Product Details

Questions & Answers for Beyond Talk Plans

Question
Am I able to use my phone for International Travel?
I am Traveling to western europe and I was wondering if I could use my phone while I was over there?
asked 1 year, 11 months ago
by
Mark
on Beyond Talk Plans
2 answers
Answers
answer 1
You can use it as a wifi device, no calling or texting, VMUSA phones only ork on the VMUSA network in the US
answered 1 year, 11 months ago
by
Bubba
answer 2
Sorry, no. Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 1 year, 11 months ago
by
Dan L.
Question
do you have family plans for more than one phone.
if so, send details. tanx.
asked 1 year, 11 months ago
by
jeff
on Beyond Talk Plans
2 answers
Answers
answer 1
No, Virgin Mobile USA doesn't have any family plans.
answered 1 year, 11 months ago
by
Dan L.
answer 2
Nope, you can have as many phones as you need, each phone can be on a different plan, each phone will have an account that needs to be paid separately.
answered 1 year, 11 months ago
by
Bubba
Question
how does it work for europe and canada lond distance call with a unlimited plan ?
asked 1 year, 11 months ago
by
izzy bee
on Beyond Talk Plans
2 answers
Answers
answer 1
The Beyond Talk and payLo plans only cover domestic calls and domestic messages. There are additional charges to make international calls using any Beyond Talk or payLo plan. So, you will need $$ in your Virgin Mobile account before making any international calls. Click 'Top-Up' at the top of this page to use a credit/debit card, PayPal, or Virgin Mobile Top-Up card to put money into your Virgin Mobile account before sending an international call.

International calls are charged at the international per-minute rate for the country you're calling PLUS your standard airtime rate. Scroll down the Beyond Talk or payLo plan page to 'International Rates' then select the country's region in the 'Select A Region' menu for the international per-minute rate.

For all Beyond Talk and payLo plans, inbound and outbound international text messages cost 15¢ each. International picture messages are not available.
answered 1 year, 11 months ago
by
Dan L.
answer 2
To call Internationally you need a cash balance on your account, they charge by the minute and it uses plan minutes
answered 1 year, 11 months ago
by
Bubba
Question
if you go ovet your limit on anytime minutes how are you charged?
asked 1 year, 11 months ago
by
tina
on Beyond Talk Plans
2 answers
Answers
answer 1
You can not go over your limit, your phone stops making calls when you get to the limit, you will get a message that says restart your plan or deposit money and pay 10 cents per minute
answered 1 year, 11 months ago
by
Bubba
answer 2
Virgin Mobile answered your question in the FAQs:

Overage fees for Beyond Talk plans

If you go over your anytime minutes, you will be charged 10¢ for each additional minute.

If you think you might run out of minutes in a month, make sure you have enough money in your cash balance to cover the cost of any additional minutes you want to use. That's because the cost of additional minutes is charged to your cash balance - even if you're paying for your monthly charge with a credit/debit card or PayPal. Auto Top-Up is a really easy way to keep money in your cash balance for additional minutes, downloads, and international calling. makes it easy to keep money in your balance.
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/2093
answered 1 year, 11 months ago
by
Dan L.
Question
are there any hidden fees?
they say 35$ a month but if you stay in your plan has antthing extra ever been charged? i dont want any extra "taxes" or surprises if i go with the deal.
asked 1 year, 11 months ago
by
susan
federal way WA
on Beyond Talk Plans
2 answers
Answers
answer 1
Maybe, depends where you live.

Virgin Mobile answered your question in the FAQs above:

You're charged sales tax on Top-Ups, purchases of equipment and accessories, and shipping & handling charges where required by law. The amount of tax is based on the billing address of the debit/credit card or PayPal account you use.
http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#faqs
answered 1 year, 11 months ago
by
Dan L.
answer 2
The only taxes you pay are your state sales taxes
answered 1 year, 11 months ago
by
Bubba
Question
anytime minutes
when you buy the 35 or 45 dollar a month plan, are nights and weekends free or are they included in the "anytime" minutes?
asked 1 year, 11 months ago
by
Lori
PA
on Beyond Talk Plans
2 answers
Answers
answer 1
ANYTIME minutes means ANYTIME you use your phone, there are no "free" minutes on VM thats why the rates are so cheap
answered 1 year, 11 months ago
by
Bubba
answer 2
Virgin Mobile answered your question in the FAQs:

Do you have any Nights & Weekends Minutes?
All of the Beyond Talk Plan minutes are Anytime Minutes. That way, you can make calls whenever you want without having to wait until nighttime.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#faqs
answered 1 year, 11 months ago
by
Dan L.
Question
Are there free nights and weekends with Beyond Talk Unlimited Plan?
asked 1 year, 11 months ago
by
Sam
on Beyond Talk Plans
2 answers
Answers
answer 1
If you are on the $55 UNLIMITED calling plan all calls are "free"
answered 1 year, 11 months ago
by
Bubba
answer 2
Yes, minutes are not counted if you have either the $55/month Beyond Talk plan or the $40/month payLo plan.
answered 1 year, 11 months ago
by
Dan L.
Question
Is the price for each smart phone you add to the plan?
asked 1 year, 11 months ago
by
Kayla
on Beyond Talk Plans
2 answers
Answers
answer 1
Each phone chooses a plan and has an account, same prices as posted on the website
answered 1 year, 11 months ago
by
Bubba
answer 2
No. You buy a phone and select one of the Beyond Talk plans for your Virgin Mobile account. Your Virgin Mobile account can only take one phone. If you need another phone you'll also get another, separate account.
answered 1 year, 11 months ago
by
Dan L.
Question
does the 35$ plan include free mobile to mobile talk?
asked 1 year, 11 months ago
by
john
on Beyond Talk Plans
2 answers
Answers
answer 1
Nope
answered 1 year, 11 months ago
by
Bubba
answer 2
Minutes are not counted if you have either the $55/month Beyond Talk plan or the $40/month payLo plan. Otherwise, there are no free mobile-to-mobile, Virgin-to-Virgin, weekend or night calls for any Beyond Talk nor payLo plan. All calls, incoming & outbound, will be charged against your account according to your plan. The only exceptions are 911 and Virgin Mobile Customer Care calls.

Without contracts you don't have to worry about who you're calling, their phone type, calling lists, weekends, night or day nor any other restrictions or gimmicks that other phone companies have.
answered 1 year, 11 months ago
by
Dan L.
Question
is the 25 dollar plan still available?
asked 1 year, 11 months ago
by
nayra
on Beyond Talk Plans
2 answers
Answers
answer 1
Only if you were on it before Sept of last year
answered 1 year, 11 months ago
by
Bubba
answer 2
There was a price change from $25/month to $35/month.for the Beyond Talk plans over a year ago. There are no $25/month Virgin Mobile plans currently available to new customers.

Customers that bought their Beyond Talk phone before July 20, 2011 were allowed to keep their $25/month Beyond Talk plan until they changed plans, changed to certain phones or discontinued service.

See this FAQ about the Beyond Talk price change:
http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5640
answered 1 year, 11 months ago
by
Dan L.
Product Details