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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
21,065 Questions
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22,359 Answers
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Questions & Answers for Beyond Talk Plans

Question
1
do i get a free phone? when i drop att.
asked 2 years ago
by
alice
on Beyond Talk Plans
2 answers
Answers
answer 1
Nope, at VM you pay for the phone before you can get service
answered 2 years ago
by
Bubba
answer 2
no
answered 2 years ago
by
Dan L.
Question
do you have unlimited calling and texting in your service ?
asked 2 years ago
by
maria
birmingham, al
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes. Virgin Mobile offers two sets of plans: 3 Beyond Talk and 4 payLo plans.

Your best bets are the $55/month Beyond Talk plan or the $40/month payLo Unlimited Talk & Text plan.

- $55/month Beyond Talk plan has UNLIMITED domestic messaging and UNLIMITED web access PLUS UNLIMITED domestic minutes. You'll need a Beyond Talk phone, too.
http://www.virginmobileusa.com/legal/terms-of-service-virgin-mobile#beyond_talk_plans

- Unlimited Talk & Text plan $40/month, UNLIMITED domestic talk minutes, UNLIMITED domestic messages(text, email, IM, picture), and 50mb of web access. You'll need a payLo phone, too
http://www.virginmobileusa.com/legal/general-terms-and-conditions-paylo#40_unlimited_plan
answered 2 years ago
by
Dan L.
answer 2
Virgin Mobile offers two sets of plans: 3 Beyond Talk and 4 payLo plans.

Your best bets are the $55/month Beyond Talk plan or the $40/month payLo Unlimited Talk & Text plan.

- $55/month Beyond Talk plan has UNLIMITED domestic messaging (text, email, IM, picture) and UNLIMITED web access PLUS UNLIMITED domestic minutes talk. You'll need a Beyond Talk phone, too.
http://www.virginmobileusa.com/legal/terms-of-service-virgin-mobile#beyond_talk_plans

- $40/month payLo Unlimited Talk & Text plan gets you UNLIMITED domestic minutes, UNLIMITED domestic messages (text, email, IM, picture), but only 50mb of web access. You'll need a payLo phone, too.
http://www.virginmobileusa.com/legal/general-terms-and-conditions-paylo#40_unlimited_plan
answered 2 years ago
by
Dan L.
Question
what is the cost for three person family plan and does it include all devices, tablets etc.
asked 2 years ago
by
robert
laguna niguel ca
on Beyond Talk Plans
2 answers
Answers
answer 1
Sorry, Virgin Mobile doesn't have any family plans. :(
answered 2 years ago
by
Dan L.
answer 2
Sorry, Virgin Mobile doesn't have any family plans. Each phone has its own account.
answered 2 years ago
by
Dan L.
Question
What does the final bill look like for the $35 plan?
asked 2 years ago
by
Dana
on Beyond Talk Plans
2 answers
Answers
answer 1
There is no bill, you pay in advance. $35 plus your local and state taxes, unless you buy a topup card online from many retailers that do not charge taxes
answered 2 years ago
by
Bubba
answer 2
There are no bills on Virgin Mobile. The $35/month plan provides 300 minutes of domestic talk, unlimited domestic messages, and unlimited web access every month. Nothing else is available to you (international calls, ringtones, etc) unless you have money in your Virgin Mobile account to pay for it.

As for taxes, Virgin Mobile covered it in the 'FAQs' tab above:

Am I charged for taxes and other surcharges?
All of the Beyond Talk Plans are inclusive of taxes and surcharges. However, we collect sales taxes on all Top-Up transactions for all services that we process directly and, in certain states, we collect regulatory fees. Retailers are responsible for collecting sales taxes and, in some states, regulatory fees for Top-Up transactions that they process.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#faqs
answered 2 years ago
by
Dan L.
Question
Do you have to have internet included in the unlimited package?
I don't really wan't internet on my phone. I get distracted too easily, but I want unlimited texting on my phone. Is there a way to do that?
asked 2 years ago
by
Jackson
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes pay for the $35 plan and dont use the internet
answered 2 years ago
by
Bubba
answer 2
Option 1: You could get the $40/month payLo plan with payLo phone. It provides only 50mb of data every month.

payLo                          Monthly Talk Minutes                         Messages                               Web Access                 
Plans                                                                                (Text, IM, Email, Picture)
• $40/month                     UNLIMITED                                    UNLIMITED                                   50MB

The payLo plans and the payLo phones are described at:  http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/

Option 2: You can block all web access on your phone by clicking on 'SUPPORT' at the top of this page to contact Virgin Mobile's Customer Care. However, some plans include web access (i.e. Beyond Talk plans and the payLo Talk & Text plan) and you cannot optout of paying for the web access on these plans. So, pick your plan carefully to avoid paying for web access that won't be used.

Option 3: You can also block web access on some phones with Parental Controls.
--- The payLo Samsung M575 has built-in Parental Controls. The Samsung M575 works with payLo plans.

--- The LG Rumor Touch is a Beyond Talk phone with built-in Parental Controls. Apps are available elsewhere for parental controls for the Android and BlackBerry phones. You get nicer phones with many features.
Beyond Talk plans start at $35/month. Although you can disable web access you cannot optout of paying for web access.

See the Owner's Manuals for parental control features at: http://www.virginmobileusa.com/phone-manuals-guides
*From the Downloads-Media page under Mobile Web: http://www.virginmobileusa.com/downloads/media"
answered 2 years ago
by
Dan L.
Question
How much is it for each additional phone on the beyond talk unlimited plan?
at verizon each addition phone is 10 dollars a month and our bill is pretty hefty. i just want to know if wed be saving witching to this once verion makes "everything data"
asked 2 years ago
by
Patrick
on Beyond Talk Plans
2 answers
Answers
answer 1
It is not possible to add another line to any account. It is not possible to share minutes. There are no family plans. Each phone has its own account. When you buy another phone it will have its own account. :(
answered 1 year, 11 months ago
by
Dan L.
answer 2
There are no family plans here, you buy as many phones as you need, pick a plan for each phone and pay for each separately. All BEYOND TALK PLANS have unlimited data
answered 1 year, 11 months ago
by
Bubba
Question
How much do I pay to send a text message to mexico?
asked 1 year, 11 months ago
by
Claudia
on Beyond Talk Plans
2 answers
Answers
answer 1
15 cents
answered 1 year, 11 months ago
by
Bubba
answer 2
International Text Messages cost 15¢ to send and receive. International picture messages are not available.
answered 1 year, 11 months ago
by
Dan L.
Question
DO you have a family plan?
asked 1 year, 11 months ago
by
TRaci
HAwaii
on Beyond Talk Plans
2 answers
Answers
answer 1
There are no family plans. It is not possible to add another line to any account. It is not possible to share minutes. Each phone has its own account. When you buy another phone it will have its own account. :(
answered 1 year, 11 months ago
by
Dan L.
answer 2
NO, If they did they would advertise it on the PLANS PAGES
answered 1 year, 11 months ago
by
Bubba
Question
Can someone explain "minutes" to me?
Don't wanna sound stupid but I just don't understand. Thank you!
asked 1 year, 11 months ago
by
Mia
on Beyond Talk Plans
2 answers
Answers
answer 1
Each Beyond Talk Plan features Unlimited Web, Data, Messaging, and Email. The plans vary in the number of Talk Minutes included.

Beyond Talk               Monthly Talk Minutes                      Messages                                   Web Access                 
      Plans                                                                    (Text, IM, Email, Picture)
• $55/month                        UNLIMITED                              UNLIMITED                                  UNLIMITED
• $45/month                            1,200                                   UNLIMITED                                  UNLIMITED
• $35/month                              300                                    UNLIMITED                                  UNLIMITED
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

You get a month of service on all Beyond Talk plans for the monthly charge ($55, $45, or $35). You'll get 300 minutes of US-only talk time with the $35 per month plan, 1200 minutes of US-only talk time for the $45 per month plan, and an Unlimited amount of US-only talk time with the $55 per month plan. Minutes are counted for both inbound and outbound calls.

Anytime minutes for domestic calls may be used at any time on any day. Each minute that you use on your phone will be deducted from the available minutes in your Beyond Talk Plan. If you use all the available minutes in your Beyond Talk Plan, each additional minute costs 10¢. Any minutes, messages, or data left at the end of your month will expire and cannot be used in the following month.
answered 1 year, 11 months ago
by
Dan L.
answer 2
A minute is a measure of time, sixty seconds is a minute, or in timing phone calls any part of a minute is counted as a minute. The "minutes" listed on the plans are for calling only
answered 1 year, 11 months ago
by
Bubba
Question
Can I use my iphone i already have?
asked 1 year, 11 months ago
by
Roxy
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes, if you have an iPhone from Virgin Mobile USA. You can only use an iPhone from Virgin Mobile USA. iPhones from other carriers won't work with Virgin Mobile service.
answered 1 year, 11 months ago
by
Dan L.
answer 2
Nope, VMUSA sold iPhones only
answered 1 year, 11 months ago
by
Bubba
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