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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
20,821 Questions
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22,118 Answers
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Questions & Answers for Beyond Talk Plans

Question
do the plans come with unlimited international texts?
asked 1 year, 9 months ago
by
bob the builder
on Beyond Talk Plans
1 answer
Answers
answer 1
The Beyond Talk and payLo plans only cover domestic calls and domestic messages. Inbound and outbound international text messages cost 15¢ each. International picture messages are not available.
answered 1 year, 9 months ago
by
Dan L.
Question
can i use the iphone that I already have?
asked 1 year, 9 months ago
by
daisy
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, the Beyond Talk plans are only available when setting up an Apple iPhone from Virgin Mobile USA. iPhones from other carriers won't work with Virgin Mobile service.
answered 1 year, 9 months ago
by
Dan L.
Question
Will I still pay $30/month?
I currently have a LG Rumor 2 and pay $30/month if I get an android(Kyocera Rise) will I continue to pay $30 ?
asked 1 year, 9 months ago
by
Mike
New Britain
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile answered your question in the FAQs at: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5667/
answered 1 year, 9 months ago
by
Dan L.
Question
can I use my I PHONE WITH THE $ 35.00 plan?
asked 1 year, 9 months ago
by
monica
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes, the $35/month Beyond Talk plan is available when setting up an Apple iPhone from Virgin Mobile USA. The Beyond Talk plans are only available when setting up an Apple iPhone from Virgin Mobile USA. iPhones from other carriers won't work with Virgin Mobile service.
answered 1 year, 9 months ago
by
Dan L.
answer 2
Not unless you bought your iPhone from VMUSA
answered 1 year, 9 months ago
by
Bubba
Question
What would be my monthly cost for a smartphone?
I am on $25/mo Beyond Talk. I want a smartphone. If my plan includes unlimited data/web is that all i need for a smartphone to work? What is this extra $15/mo fee and why would I need that?
asked 1 year, 9 months ago
by
Melvee
on Beyond Talk Plans
1 answer
Answers
answer 1
To keep your $25/month Beyond Talk plan you should read this FAQ before buying one of the smartphones:

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5667/
answered 1 year, 9 months ago
by
Dan L.
Question
assurance wireless
i have a assurance wireless phone can i use any other virgin mobile phone with assurance or dose it have to be the phone i got in the mail thank you
asked 1 year, 9 months ago
by
jag434
pawtucket ri
on Beyond Talk Plans
1 answer
Answers
answer 1
All the payLo phones are compatible with the Assurance Wireless plans except the Samsung Montage and Samsung Entro. The current Beyond Talk Android phones and Apple iPhones will not work with your plan.

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 1 year, 9 months ago
by
Dan L.
Question
Paying only $10 for a month
If i get a beyond-talk plan, the 35 dollar one, and let's say maybe 5 months in, i can't afford the $35 that month. Can i just add a $10-20 Top-Up Card? Will it still work just with limited features or will it not work at all unless i pay the full $35?
asked 1 year, 9 months ago
by
Patrick
on Beyond Talk Plans
1 answer
Answers
answer 1
It will it not work at all unless you pay the full $35.
answered 1 year, 9 months ago
by
Dan L.
Question
is there a way to block a certain phone number from my phone? calling and texting?
asked 1 year, 9 months ago
by
Teri
on Beyond Talk Plans
1 answer
Answers
answer 1
• Call blocking is not available on Virgin Mobile nor is it a feature of any of the phones. But the caller's phone number will appear on-screen while the phone is ringing. Their name will appear on-screen if their phone number is in the Contact List on your phone.

Another VM customer offered this tip, 'I found a way to block numbers. Go to the VM website and download a ringtone that is nothing but silence. There are several of them.

Create a contact for the number you want to block and create a group called 'blocked' or something similar. Assign the contact to the blocked group and use the silent ringtone for the group. When you get a call from another number you want to block it's easy to save the number to a new contact and assign to the blocked group!'

Note that the Beyond Talk plans give you unlimited access to VirginXL on your phone. Use VirginXL to download Virgin Mobile's variety of apps, ringtones, games, ....

• To disable incoming text messages, click MANAGE MY ACCOUNT at the top of this page. Go to the Phone Apps & More tab. Click Edit Message Settings. From there you can enter up to 10 phone or email addresses to block. Or you can select Disable Incoming Text Messages. However, choosing this option will block all incoming text messages sent to your phone... even international texts. This means you will not be able to receive text messages on your phone, except for Virgin Alert service messages. If you disable incoming text messages and then sign up for any text service from Virgin Mobile (like Joke of the Day) or from a third party other than Virgin Mobile, text messaging will not be automatically turned back on. That means you won't receive messages until you switch incoming text messages back on by yourself.
answered 1 year, 9 months ago
by
Dan L.
Question
can i use my sprint iphonewith virgin mobile?
asked 1 year, 9 months ago
by
colton
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, the Beyond Talk plans are only available when setting up an Apple iPhone from Virgin Mobile USA. iPhones from other carriers won't work with Virgin Mobile service.
answered 1 year, 9 months ago
by
Dan L.
Question
if i get the 35$/mon can i get a phone from somewhere else
asked 1 year, 9 months ago
by
anthiny
greensburo
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, the Beyond Talk plans are only available on a Beyond Talk phone from Virgin Mobile USA. Phones from other carriers will not work with Beyond Talk plans.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find a Store' at the top of this page for local nearby stores.
See all the Beyond Talk phones at:                                                              http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/
answered 1 year, 9 months ago
by
Dan L.
Product Details