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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
21,064 Questions
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22,359 Answers
Overall Rating:
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Questions & Answers for Beyond Talk Plans

Question
how do i get in touch with servius provider
my phone says 2 contact sevius porvider to make text npix messages how do i do that
asked 4 years, 1 month ago
by
amber
on Beyond Talk Plans
1 answer
Answers
answer 1
Click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care or dial *86 on your Virgin Mobile phone. You can also click LIVE CHAT on the left side of this web page.
answered 1 year, 1 month ago
by
Dan L.
Question
what are anytime minutes?
asked 4 years ago
by
Cheryle
on Beyond Talk Plans
1 answer
Answers
answer 1
If you want unlimited minutes you should get either the $55/month Beyond Talk plan or the $40/month payLo plan both with unlimited domestic minutes with any phone within the USA at anytime.

All the other Beyond Talk and payLo plans use anytime minutes. Minutes are used anytime your phone is used for any call. 911 and Virgin Mobile customer service are the only exceptions. Minutes for all calls, incoming & outbound, will be deducted from your monthly allotment on your account according to your plan; there are no free mobile-to-mobile, Virgin-to-Virgin, weekend or night calls for any Beyond Talk nor payLo plan.

All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with varying number of domestic Talk Minutes - starting at just $35/month.

Beyond Talk Monthly Talk Minutes Messages Web Access
Plans (Text, IM, Email, Picture)
• $55/month UNLIMITED UNLIMITED UNLIMITED
• $45/month 1,200 UNLIMITED UNLIMITED
• $35/month 300 UNLIMITED UNLIMITED
The Beyond Talk plans and phones are described at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview
answered 1 year ago
by
Dan L.
Question
Is voice mail included with Beyond Talk Plans
asked 4 years, 4 months ago
by
pdxgirl
on Beyond Talk Plans
5 answers
Answers
answer 1
It is, but it is not free to call unless you have unlimited minutes (so if you have only 300, you will be deducted minutes for it)
answered 2 years, 3 months ago
by
matt
answer 2
yeppers <3
answered 3 years, 7 months ago
by
zoe
wisconsin
answer 3
yes. it is.
answered 4 years ago
by
jaja
answer 4
Yes. Voicemail is included in all the plans as the phones all have the ability for voicemail.
answered 4 years, 4 months ago
by
Stryyker
Vancouver, WA
answer 5
Yes
answered 4 years, 4 months ago
by
Radioshack
New York
Question
what does unlimited web mean?
asked 4 years, 1 month ago
by
billy
on Beyond Talk Plans
1 answer
Answers
answer 1
► Yes, all the Beyond Talk plans ($35, $45, $55 per month) provide unlimited data during your month of service. Data access will continue but speeds
       will be reduced to 256Kbps after reaching 2.5GB of data or 3.5GB of data with the $15/month Hotspot option. Full speed will resume after paying
       for your next monthly plan.
answered 1 year, 1 month ago
by
Dan L.
Question
do vm have mobile to mobile and if so is it extra than my plan
asked 3 years, 11 months ago
by
t
dmv
on Beyond Talk Plans
1 answer
Answers
answer 1
If you want unlimited minutes you should get either the $55/month Beyond Talk plan or the $40/month payLo plan both with unlimited domestic minutes with any phone within the USA at anytime.

All the other Beyond Talk and payLo plans use anytime minutes. Minutes are used anytime your phone is used for any call. 911 and Virgin Mobile customer service are the only exceptions. Minutes for all calls, incoming & outbound, will be deducted from your monthly allotment on your account according to your plan; there are no free mobile-to-mobile, Virgin-to-Virgin, weekend or night calls for any Beyond Talk nor payLo plan.

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
Question
Can i buy this phone card at walmart?
asked 4 years, 4 months ago
by
Cass
on Beyond Talk Plans
10 answers
Answers
answer 1
I called both the WalMart super centers here where I live and neither one of them carry prepaid Virgin Mobile phone cards!!
answered 3 years, 10 months ago
by
Magz
Ar.
answer 2
yes you can i just did it today and i live in south carolina!!!
answered 3 years, 10 months ago
by
Panda
Simpsonville SC
answer 3
Yes you can
answered 3 years, 11 months ago
by
Ashliegh
answer 4
Walmart no longer caries top up cards for the phone
answered 4 years ago
by
Michael
colorado
answer 5
yes, you can buy top up cards in any walmart stores.
answered 4 years ago
by
jaja
answer 6
Yes
answered 4 years, 4 months ago
by
Webmaster011
Stow,Ohio
answer 7
you can buy Virgin Mobile phone cards at the wal-marts I have been to though you may want to check there to be sure first, if they have them they will be with the prepaid phones
answered 4 years, 4 months ago
by
THaT1Guy
answer 8
Yes, they offer many values on prepaid cards for many different companies at walmart in the electronic section :P
answered 4 years, 4 months ago
by
Jay
answer 9
yes you can!
answered 4 years, 4 months ago
by
heidi
answer 10
these phone cards are available EVERYWHERE, from walmart to walgreens & dollar general-even at most party stores now. They're easy to find-but if you're unable to locate one, you can pay online w a credit/debit card or paypal-or you can call the VM 800# to set something up from your bank account. Good luck! =)
answered 4 years, 4 months ago
by
kae
fort gratiot mi
Question
Can I use my X-Tc Kyocera for Beyond talk plans?
asked 4 years, 4 months ago
by
Phat
on Beyond Talk Plans
9 answers
Answers
answer 1
The Kyocera X-Tc is no longer available. Newer phones with more capabilities and features are available.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/
answered 1 year, 11 months ago
by
Dan L.
answer 2
with that specific phone XTC you can use that for both Paylo and Beyond talk plan. :)
answered 3 years, 3 months ago
by
Lorence
VMU
answer 3
YES YOU CAN USE ANY VM PHONE
answered 4 years ago
by
Cooney
answer 4
Some VM phonews can only be used with PayLO.
answered 4 years ago
by
Walter
answer 5
yes
answered 4 years ago
by
jaja
answer 6
yes but the xtc is not a very good fone, i used to have it, i would not recomend buying it if you r a big txter
answered 4 years, 1 month ago
by
TheInformant
answer 7
Yes, I'm doing it right now..
answered 4 years, 4 months ago
by
Brady
answer 8
yes you can. All VMU phones can use Beyon Talk plans
answered 4 years, 4 months ago
by
Mike
answer 9
no
answered 4 years, 4 months ago
by
Jering
Question
when do nights and weekends start
asked 4 years, 4 months ago
by
joy
on Beyond Talk Plans
3 answers
Answers
answer 1
Minutes are not counted if you have either the $55/month Beyond Talk plan or the $40/month payLo plan. Otherwise, there are no free mobile-to-mobile, Virgin-to-Virgin, weekend or night calls for any Beyond Talk nor payLo plan. All calls, incoming & outbound, will be charged against your account according to your plan. The only exceptions are 911 and Virgin Mobile Customer Care calls.

Without contracts you don't have to worry about who you're calling, their phone type, calling lists, weekends, night or day nor any other restrictions or gimmicks that other phone companies have.
answered 1 year, 11 months ago
by
Dan L.
answer 2
beyond talk plans doesn't have night and weekend minutes.
answered 4 years ago
by
jaja
answer 3
This service doesn't have free nights and weekends, unless you get the unlimited plan and then it is free all the time.
answered 4 years, 4 months ago
by
Shawna
Question
is there taxes
asked 3 years, 11 months ago
by
bill
on Beyond Talk Plans
1 answer
Answers
answer 1
It depends on your location.

Virgin Mobile answered your question in the 'FAQs' tab above:

Am I charged for taxes and other surcharges?
All of the Beyond Talk Plans are inclusive of taxes and surcharges. However, we collect sales taxes on all Top-Up transactions for all services that we process directly and, in certain states, we collect regulatory fees. Retailers are responsible for collecting sales taxes and, in some states, regulatory fees for Top-Up transactions that they process.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#faqs
answered 1 year ago
by
Dan L.
Question
can i use my own phone, its an at&t
asked 4 years, 3 months ago
by
Dragonfly
Mesquite, Texas
on Beyond Talk Plans
5 answers
Answers
answer 1
no you can't. you can only use virgin mobile phone in virgin mobile plans.
answered 4 years ago
by
jaja
answer 2
No, you cannot, because VM phones are progammed for VM only as with AT&T phones are programmed with AT&T only. You'd have to buy a VM phone.
answered 4 years, 3 months ago
by
MetraMarieNicole
answer 3
No. You have to buy a Virgin Mobil phone but you can get them cheap.
answered 4 years, 3 months ago
by
6 years with Virgin Mobil
answer 4
No, you have to have a Virgin Mobile phone for any virgin Mobile servise phonewise.
answered 4 years, 3 months ago
by
Sean C.
Wiscnsin
answer 5
No. You have to use a Virgin Mobile phone. You should also know that Virgin Mobile phones are CDMA, while AT&T phones are GSM, two entirely different things.
answered 4 years, 3 months ago
by
LaDiDaDI
Chicago
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