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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
20,891 Questions
 | 
22,183 Answers
Overall Rating:
4.352 out of 5
4.4
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Questions & Answers for Beyond Talk Plans

Question
Can I make calls while in Canada?
asked 2 years, 1 month ago
by
jean
NYC
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 2 years, 1 month ago
by
Dan L.
Question
Which of these phones has the mobile hot spot on it?
Which has the mobile hotspur app on it.
asked 2 years, 1 month ago
by
Jbicknas
Pensacola
on Beyond Talk Plans
1 answer
Answers
answer 1
The HTC Evo V 4G and both Apple iPhones.
answered 2 years, 1 month ago
by
Dan L.
Question
Is there some type of Insurance or Warranty incase I break my phone
asked 2 years, 1 month ago
by
Garrett
72756
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile offers Phone Insurance. See details at: http://www.virginmobileusa.com/help-support/phoneinsurance.html
answered 2 years, 1 month ago
by
Dan L.
answer 2
Warranties do not cover damage to a phone, yes they offer insurance if you purchase it within 15 days of activating your phone
answered 2 years, 1 month ago
by
Bubba
Question
Can the Samsung Galaxy S III be used with virgin mobile?
asked 2 years, 1 month ago
by
Kirkpatrick
on Beyond Talk Plans
2 answers
Answers
answer 1
Sorry, no. The Beyond Talk plans require a Beyond Talk phone from Virgin Mobile USA. Phones from other carriers will not work with Beyond Talk plans.

Virgin Mobile USA phones are available on this website, at local stores, and elsewhere. Click 'Find Store' at the top of this page for local nearby stores.
answered 2 years, 1 month ago
by
Dan L.
answer 2
Nope, only VMUSA phones allowed on the network
answered 2 years, 1 month ago
by
Bubba
Question
can I connect to my pc or laptop with my web capable phone?
asked 2 years, 1 month ago
by
Kathy
on Beyond Talk Plans
2 answers
Answers
answer 1
Only if you have one of the Apple iPhones or the HTC Evo V 4G and the $15/month mobile hotspot option.
answered 2 years, 1 month ago
by
Dan L.
answer 2
Nope, that is against the terms of service
answered 2 years, 1 month ago
by
Bubba
Question
Will the monthly price ever increase?
How long is the $35 beyond talk price guaranteed for? If after a few months in, can Virgin Mobile increase the price of the plan?
asked 2 years, 1 month ago
by
Hanna T.
on Beyond Talk Plans
1 answer
Answers
answer 1
Virgin Mobile occasionally changes their plans and phones. When prices changed in the past VM was pretty fair about letting people continue with their old plans.
answered 2 years, 1 month ago
by
Dan L.
Question
Can I send emails when travelling in Europe?
asked 2 years, 1 month ago
by
James
Miami
on Beyond Talk Plans
2 answers
Answers
answer 1
Sorry, no. Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.

If your Beyond Talk phone is equipped with Wi-Fi AND you can find a Wi-Fi hotspot, then you will be able to connect to the internet to send email.
answered 2 years, 1 month ago
by
Dan L.
answer 2
If you can do it over wifi
answered 2 years, 1 month ago
by
bubba
Question
do you have family plans
asked 2 years, 1 month ago
by
kathy
norwalk,oh.
on Beyond Talk Plans
1 answer
Answers
answer 1
Nope they would have been listed with the other plans
answered 2 years, 1 month ago
by
Bubba
Question
what plan do i have to use for an android phone?
asked 2 years, 1 month ago
by
Steven
on Beyond Talk Plans
1 answer
Answers
answer 1
the beyond talk plans
answered 2 years, 1 month ago
by
Bubba
Question
For example: if i live in Michigan and then i move to Virginia, do i still have service? can i still use my phone normaly?
asked 3 years, 11 months ago
by
Pack0
on Beyond Talk Plans
1 answer
Answers
answer 1
Maybe.

► Check your COVERAGE on the top line of this webpage.
          OR
     Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage

     Be sure to select your coverage interest such as 4G LTE, 4G WiMAX, 3G Data Coverage, or Voice Coverage in the boxes above the map.

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 11 months ago
by
Dan L.
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