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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
19,941 Questions
 | 
20,293 Answers
Overall Rating:
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Questions & Answers for Beyond Talk Plans

Question
I've moved to a different state, can I change my phone number to a local one?
asked 1 year, 9 months ago
by
Amanda
Ohio
on Beyond Talk Plans
3 answers
Answers
answer 1
Deposit $10 into your account and login , hit the CHANGE my NUMBER link and follow the directions
answered 1 year, 9 months ago
by
Bubba
answer 2
Yes. Sign In to your account at the top of this page to start the process.
answered 1 year, 9 months ago
by
Dan L.
answer 3
Yes, I think so. Just call Virgin Mobile.
answered 1 year, 9 months ago
by
nnazery
Question
Can I use my phone abroad ?
Can I use my phone when in Canada or Brazil ?
asked 1 year, 9 months ago
by
Victor
Chicago
on Beyond Talk Plans
1 answer
Answers
answer 1
Only as a wifi device
answered 1 year, 9 months ago
by
Bubba
Question
Is the Kyocera s2300 still available for my plan as an upgrade & what is the sale price?
One of your opperators told me the Kyocera s2300 is on sale for $29.99 & not $68.99 as it says on your website. I would like to buy it as an upgrade for my existing service but only at the sale price of $29.99 if it is still available. Please let me know whats up with that so I can place my order. Thanking you in advance for your assistance in this matter.
asked 1 year, 9 months ago
by
Mark Klein
on Beyond Talk Plans
1 answer
Answers
answer 1
The Kyocera S2300 is compatible with all available Virgin Mobile plans: Beyond Talk, payLo, and Assurance Wireless.

You can order the S2300 at: http://www.virginmobileusa.com/cell-phones/kyocera-s2300-phone.jsp. It is also available in stores. Click 'Find Store' at the top of this page for local nearby stores.

For the most accurate answer click 'Contact Us' at the bottom of this page and ask Virgin Mobile's Customer Care.
answered 1 year, 9 months ago
by
Dan L.
Question
Can you download textfree from the Android Market?
asked 2 years, 4 months ago
by
Madisyn
on Beyond Talk Plans
1 answer
Answers
answer 1
NO.
answered 1 year, 9 months ago
by
Swagger
Question
Is Virgin Mobile getting the iPhone?
asked 1 year, 9 months ago
by
SALLY M.
on Beyond Talk Plans
4 answers
Answers
answer 1
YES
answered 1 year, 9 months ago
by
Philip
answer 2
Yes, and it has already came out.
answered 1 year, 9 months ago
by
Brandon
answer 3
Yes, the iPhone is coming to Virgin Mobile June 29. For details go to the following pages.

See the Sign Up page: http://www.virginmobileusa.com/iphone
See the news release: http://newsroom.virginmobileusa.com/press-release/handsets/virgin-mobile-usa-offer-iphone-june-29
answered 1 year, 9 months ago
by
Dan L.
answer 4
Yes. They will have the iPhone 4s, iPhone 4, and possibly iPhone 3GS available starting June 29, 2012. The price of the phones will be the same as an unlocked iPhone from Apple.
answered 1 year, 9 months ago
by
nnazery
Question
smartphone upgrade?
I want to upgrade my smart phone. I have beyond talk plan still with the old $25 rate plan. if I upgrade to a new model smart phone with it jack up my monthly rate to 35$? what if I change phones like the lg optimus v which is an older model?
asked 1 year, 9 months ago
by
Jun M
on Beyond Talk Plans
1 answer
Answers
answer 1
My memory tells me that virgin mobile has promised to honor your old plan as long as you renew in a timely manor.
Like you, I am also "grandfathered in" to the $25 plan, and although I have limited minutes with it, am very pleased.
Last year I was away for more than a month at Christmas, missing my payment'
But was pleasantly surprised to discover my that my very late payment was honored to continue the old plan, no questions.
That sort of made me happy to be commited and I cant imagine anybody more deserving of my loyalty.
I now am not afraid to hide my discount carrier in public, and even proudly recommend the outstanding service.
I also look forward to upgrading and am excited that I may get an iPhone attached to this plan.
But I also will be cautious to make sure that i can keep my plan or else keep the old phone and keep my "iPod-fone" as a PDA.
We are luckily smart to have made our choices and Virgin will be as "lucky" to keep our loyalty. Aloha!
answered 1 year, 9 months ago
by
aloha greg
DC
Question
Is there a fee to reconnect phone service?
asked 1 year, 9 months ago
by
Tanya
on Beyond Talk Plans
1 answer
Answers
answer 1
No.
answered 1 year, 9 months ago
by
Dan L.
Question
$10 additional fee
Does virgin mobile still charge $10 extra for blackberry users? i heard that they stopped. is this true?
asked 1 year, 9 months ago
by
Sam i Am
texas
on Beyond Talk Plans
1 answer
Answers
answer 1
True

See this FAQ about the Beyond Talk price change: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5640

"Q: Will BlackBerry users still incur an additional $10/month fee?
A: No, under our new plans BlackBerry customers will have no additional monthly cost. Current BlackBerry customers on the $50 and $70 plans can change over to the new $45 and $55 plans to get the same service for less money. New BlackBerry customers will now utilize the same plans as all other Beyond Talk Virgin Mobile customers.

Q: What happens if I’m on an “old” Beyond Talk plan that isn’t included in the new price structure?
A: As of July 20th, 2011, existing Virgin Mobile customers will be grandfathered into the $25, $40 and $60 Beyond Talk plans. Grandfathered customers can keep these plans as long as they don’t change plans or let their accounts expire. They can even upgrade to new Android-powered devices without incurring additional costs."

If you bought a Beyond Talk phone before July 20, 2011 you may have a $25 Beyond Talk plan, which is no longer available to new customers.
answered 1 year, 9 months ago
by
Dan L.
Question
does this plan have roll over minites
asked 1 year, 9 months ago
by
rebecca
on Beyond Talk Plans
1 answer
Answers
answer 1
Sorry, unused minutes, messages (text messages, email, IM, and picture messages), and web access expire at the end of your month. Use them or lose them.
answered 1 year, 9 months ago
by
Dan L.
Question
If you have virgin mobile and want a different phone can you swap phones?
asked 1 year, 9 months ago
by
jill
on Beyond Talk Plans
1 answer
Answers
answer 1
If you have a Beyond Talk plan then you can swap with any of the Beyond Talk phones. That's it. You can't use phones from outside Beyond Talk or other carriers.
answered 1 year, 9 months ago
by
Dan L.
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