Looking for Answers about this Product?

Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
20,814 Questions
 | 
22,107 Answers
Overall Rating:
4.356 out of 5
4.4
out of
5
Product Details

Questions & Answers for Beyond Talk Plans

Question
I currently have sprint, can you transfer my contacts from my android to my blackberry?
asked 2 years, 4 months ago
by
Paula
on Beyond Talk Plans
2 answers
Answers
answer 1
That depends on the features on your new and old phones. Virgin Mobile doesn't have any facilities to transfer contacts. Transferring contacts falls to the features of the sending and receiving phone such as VCF files, USB cable, microSD card, Bluetooth. Google Android and Apple iTunes accounts are also useful. Some phones let you transfer contacts, music, photos, etc. using USB cables, microSD card, Bluetooth, etc. There is no standard method between all brands/models. You may need to use a computer.

Search for 'TRANSFER' in Virgin Mobile's FAQs by clicking SUPPORT at the top of this web page, scroll down the page and click on // SEE ALL FREQUENTLY ASKED QUESTIONS. Or go to http://virginmobileusa.custhelp.com/

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 10 months ago
by
Dan L.
answer 2
Nope, but you can do it via blue tooth
answered 2 years, 4 months ago
by
Bubba
Question
can i get insurance for a phone
asked 2 years, 3 months ago
by
latesha
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes.

http://www.virginmobileusa.com/help-support/phoneinsurance.html
answered 2 years, 3 months ago
by
Dan L.
answer 2
If you do it within 15 days of activating the phone
answered 2 years, 3 months ago
by
Bubba
Question
Besides the 55 per month for the unlimited plan, are there any hidden or additional charges that I can expect?
I'm worried that if I go with virgin there may be some additional daily charges.
asked 2 years, 3 months ago
by
Darrell
on Beyond Talk Plans
2 answers
Answers
answer 1
The 3 Beyond Talk plans give you domestic(U.S. only) calling, domestic messaging(text, email, IM, and picture), and web access. You will need additional funds in your account for goodies not covered by your plan like international calls/messages, apps, and downloads. Beyond Talk Plan additional minutes are 10¢ each if you talk longer than your monthly allocation of 1200 or 300 minutes.
answered 2 years, 3 months ago
by
Dan L.
answer 2
nope only taxes, no hidden fees
answered 2 years, 3 months ago
by
Bubba
Question
when can we expect to se the I phone
asked 2 years, 3 months ago
by
martha
plant city fl
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile provides phones and devices for cost conscious customers who need domestic US phone and web access.

Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint Nextel. Sprint has the iPhone 4, iPhone 4S, 4G broadband devices and services for those who want service that roams across other networks and work internationally or need faster web speeds.
answered 2 years, 3 months ago
by
Dan L.
answer 2
You can see it now at many carriers, you will never see one that works on VMUSA's network
answered 2 years, 3 months ago
by
Bubba
Question
Does Virgin Mobile have a family plan
asked 2 years, 4 months ago
by
Barry
Texas
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile offers the 3 Beyond Talk and 3 payLo plans at this time. There are no family plans.

However, using the Virgin Mobile plans, you could set up your family with a phone and plan that is suitable for each member. Mom and Dad could have the $55 unlimited everything from the Beyond Talk plans and a smart phone or Android phone. The kids could each have a payLo phone with an 'allowance' for minutes or messages. $150/month for 2 $55/month Unlimited Minute Beyond Talk plans and 2 $20/month payLo Talk plans. How does that sound? You could even setup Auto Top-Up to automatically pay your plans every month. Prices exclude phones.

Don't forget that Virgin Mobile USA is part of Sprint Nextel which does have family plans.
answered 2 years, 4 months ago
by
Dan L.
answer 2
Nope
answered 2 years, 4 months ago
by
Bubba
Question
Would i be able to trade in more than one virgin mobile phone to get a higher priced virgin mobile phone?
asked 2 years, 4 months ago
by
Kyle
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. Virgin Mobile doesn't automatically upgrade phones.
answered 10 months ago
by
Dan L.
answer 2
VMUSA does not do trade ins. You can sell your phones to other individuals and then buy a new phone or check on several stores for better prices
answered 2 years, 4 months ago
by
Bubba
Question
Is Virgin Mobile getting a windows phone anytime soon?
asked 2 years, 4 months ago
by
Kain2706
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint Nextel. Sprint has Windows phones, 4G broadband devices and services for those who want service that roams across other networks and work internationally or need faster web speeds. Virgin Mobile provides phones and devices for cost conscious customers who need domestic US phone and web access.
answered 2 years, 4 months ago
by
Dan L.
answer 2
Considering how UNPOPULAR they are probably not
answered 2 years, 4 months ago
by
Bubba
Question
Does Virgin Mobile have any phones that work in Europe or Asia?
I travel a bit on business and would like to get a phone that can be used in Europe.
asked 2 years, 4 months ago
by
Jimmy
Washington DC
on Beyond Talk Plans
2 answers
Answers
answer 1
Sorry, no. Virgin Mobile USA uses the Sprint Nationwide Network exclusively which extends ONLY throughout the 48 U.S contiguous states, HI, DC, PR, and US VI. When located outside the USA Virgin Mobile USA phones will not send/receive calls or messages. The VMUSA phones do not roam across other phone networks either.

Virgin Mobile provides phones and devices for cost conscious customers who need domestic US phone and web access. Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint Nextel.

Sprint has the iPhone 4, iPhone 4S, 4G broadband devices and services for those who want service that roams across other networks and work internationally or need faster web speeds.
answered 2 years, 4 months ago
by
Dan L.
answer 2
Then VMUSA is not for you, VMUSA phones only work on the VMUSA network in the US, they do not roam
answered 2 years, 4 months ago
by
Bubba
Question
can u keep your old plan if you switch to a new phone
asked 2 years, 4 months ago
by
cristian
on Beyond Talk Plans
2 answers
Answers
answer 1
As long as the phone is listed for use on the plan.....use the SWAP Phone link on your account page
answered 2 years, 4 months ago
by
Bubba
answer 2
yes customer service can switch it over
answered 2 years, 4 months ago
by
smilechk
Question
Can I switch back and forth between plans?
asked 2 years, 4 months ago
by
Fran
El Paso
on Beyond Talk Plans
2 answers
Answers
answer 1
Here is your answer from the Help FAQs at http://virginmobileusa.custhelp.com/

You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. Note that you will not be able to return to any expired plan (no longer offered) if you decide to change plans.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3324/kw/switching
http://www.virginmobileusa.com/legal/terms-of-service-no-annual-contract#switching_between_plans
answered 2 years, 4 months ago
by
Dan L.
answer 2
as often as you want, if you are on the $35 plan you will have to login to your account and choose Change My Plan and pay the entire amount for the new plan, it is best to wait until your plan is due to change
answered 2 years, 4 months ago
by
Bubba
Product Details