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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
19,928 Questions
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20,288 Answers
Overall Rating:
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Questions & Answers for Beyond Talk Plans

Question
Can i trade in my blackberry curve 8530 for a motorola triumph?
asked 2 years, 1 month ago
by
Jose
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. Virgin Mobile doesn't automatically upgrade phones.
answered 6 months ago
by
Dan L.
answer 2
VMUSA does not do trade ins, you will need to purchase the new phone and sell your old phone
answered 2 years, 1 month ago
by
Bubba
Question
can i get serice in my area code
asked 2 years, 1 month ago
by
janet
97537
on Beyond Talk Plans
2 answers
Answers
answer 1
Your answer is on the top line of this webpage.

OR

Follow the link at this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3164/kw/coverage
answered 2 years, 1 month ago
by
Dan L.
answer 2
Yes anywhere in the usa
answered 2 years, 1 month ago
by
Danny
Miami Florida
Question
With my current provider, I pay a flat premium for texts to Canada. How does Virgin Mobile handle international texting, specifically to Canada?
Is there a charge per text, a flat charge, no charge? If there is a charge per something, how much is it?
asked 2 years, 1 month ago
by
Matt
MN
on Beyond Talk Plans
2 answers
Answers
answer 1
International Text Messages cost 15¢ to send and receive. International picture messages are not available. Be sure to have a few bucks in your Virgin Mobile account since the charges come out of your account.

http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans.jsp?tab=tab3
answered 2 years, 1 month ago
by
Dan L.
answer 2
On the Beyond Talk Plans texting is UNLIMITED, International text are extra
answered 2 years, 1 month ago
by
Bubba
Question
can i upgrade my phone?
asked 2 years, 1 month ago
by
Joanie
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. Virgin Mobile doesn't automatically upgrade phones.
answered 6 months ago
by
Dan L.
answer 2
Yep anytime you have the purchase price for the phone you want, VM does not do trade ins or trade ups
answered 2 years, 1 month ago
by
Bubba
Question
Do you have family plans?
asked 2 years, 1 month ago
by
Aggie
Milan, Ohio
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile offers the 3 Beyond Talk and 3 payLo plans at this time. There are no family plans.

However, using the Virgin Mobile plans, you could set up your family with a phone and plan that is suitable for each member. Mom and Dad could have the $55 unlimited everything from the Beyond Talk plans and a smart phone or Android phone. The kids could each have a payLo phone with an 'allowance' for minutes or messages. $150/month for 2 $55/month Unlimited Minute Beyond Talk plans and 2 $20/month payLo Talk plans. How does that sound? You could even setup Auto Top-Up to automagically pay your plans every month. Prices exclude phones.

Don't forget that Virgin Mobile USA is part of Sprint Nextel which does have family plans.
answered 2 years, 1 month ago
by
Dan L.
answer 2
Nope
answered 2 years, 1 month ago
by
Bubba
Question
Do you have local "walk-in" stores?
asked 2 years, 1 month ago
by
`Richard Smyth
Bergen county NJ
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile USA is part of Sprint Nextel. Sprint has stores across the country.
answered 2 years ago
by
Dan L.
answer 2
No but you can use the link above to find a retailer near you....Target, Radio Shack, Best Buy
answered 2 years, 1 month ago
by
Bubba
Question
Do the minutes roll over in the Beyond Talk Plans?
I'm thinking of going with your Beyond Talk Plan $35.00 mo. / 300 min., etc.
asked 2 years, 1 month ago
by
Kris
Saginaw Michigan
on Beyond Talk Plans
2 answers
Answers
answer 1
'Unused services included in your plan expire at the end of each monthly period and may not be used in subsequent months', for all Beyond Talk and monthly payLo plans.

http://www.virginmobileusa.com/legal/terms-of-service-paylo#monthly_plans
answered 2 years, 1 month ago
by
Dan L.
answer 2
It says you get 300 minutes with the plan each month, nothing aanywhere on the website does it say anything about rollover minutes, seems they would advertise it BOLDLY.
answered 2 years, 1 month ago
by
Bubba
Question
If I text overseas will it cost me more?
asked 2 years, 1 month ago
by
Charles
on Beyond Talk Plans
2 answers
Answers
answer 1
International Text Messages cost 15¢ to send and receive. International picture messages are not available. Be sure to have a few bucks in your Virgin Mobile account since the charges come out of your account.
answered 2 years, 1 month ago
by
Dan L.
answer 2
Yes, International text cost extra
answered 2 years, 1 month ago
by
Bubba
Question
Why do I need cash bal and min?
asked 2 years, 1 month ago
by
Moe
on Beyond Talk Plans
2 answers
Answers
answer 1
Beyond Talk Plans feature Unlimited Web, Data, Messaging, and Email - with Talk Minutes included - starting at just $35/month.

Anything else costs extra. You need a cash balance in your Beyond Talk account to pay for goodies like international calls and international messages. You can use your balance to pay for downloads like ringtones, graphics, games, and apps. You can even buy a phone with the cash balance in your account.
answered 2 years, 1 month ago
by
Dan L.
answer 2
You need money on your account to pay for next months service, anytime your balance is zero you will get notified your balance is low, you can ignore it until you need to renew your plan...If you make international calls or texts you will need a cash balance to pay for these events
answered 2 years, 1 month ago
by
Bubba
Question
Can I trade in my virgin mobile lg rumor touch and upgrade to a phone with access to the android market, if I pay the difference? if so how?
I just got a phone that my mom had and its cool but I want access to the android market...can I trade this phone in for credit towards the new phone I want?
asked 2 years, 10 months ago
by
Ben
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. Virgin Mobile doesn't automatically upgrade phones.
answered 6 months ago
by
Dan L.
answer 2
Not with VM, but you can try at Radio Shack or Best Buy, VMUSA does not do upgrades
answered 2 years, 10 months ago
by
Bubba
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