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Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
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22,384 Answers
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Questions & Answers for Beyond Talk Plans

Question
tethering?
I am a truck driver and would appreciate (require) ability to either use phone as a hot spot or at least tether it to my laptop for internet access. Do your smart phones tether (or can they use the droid app for it?)
asked 3 years, 6 months ago
by
Mike
San Diego, CA
on Beyond Talk Plans
2 answers
Answers
answer 1
BEYOND TALK -TETHERING PHONES
Tethering, an internet connection to computers via USB cable from your phone, is not available on Virgin Mobile phones.

HOTSPOT
A hotspot provides internet access to Wi-Fi enabled (IEEE 802.11) devices like phones, laptops, iPads, PC/Macs, tablets, games, and more. Hotspots are widely available at cafes, libraries, bookstores, public transport, airports, etc.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

     1. One of the Beyond Talk plans ($35, $45, or $55 per month)
     2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
     3. One of these Beyond Talk phones:
          (uses 3G network only) Apple iPhone 4s, Kyocera Event
          (uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
                                                                 Samsung Galaxy Victory

     Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
     see the plans and options that are available for your phone.

     Read the legal stuff for more information:
          http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 3 months, 1 week ago
by
Dan L.
answer 2
Nope, both are against the terms of service so is using your phone for business purposes
answered 3 years, 6 months ago
by
Bubba
Question
will there be an iphone from virgin mobile?
asked 3 years, 1 month ago
by
dom
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes.

See the current Beyond Talk phones at: http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview

Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 2 months ago
by
Dan L.
answer 2
Not VMUSA, not anytime soon
answered 3 years, 1 month ago
by
Bubba
Question
when my boy is sreaching the web as a parent can i block xx rateed
asked 3 years, 1 month ago
by
Paul
on Beyond Talk Plans
2 answers
Answers
answer 1
Some of the Virgin Mobile phones have built-in Parental Controls:

Beyond Talk phones with built-in Parental Controls: Samsung Restore, LG Rumor Touch.
payLo phones with built-in Parental Controls: LG 200

See the Owner's Manuals at: http://www.virginmobileusa.com/phone-manuals-guides

==> Can you block internet usage and downloading for kids?

You can block Web access on your phone by clicking on "Contact Us" at the bottom of this page to contact Virgin Mobile .

From the Downloads-Media page under Mobile Web:
http://www.virginmobileusa.com/downloads/media
answered 3 years, 1 month ago
by
Dan L.
answer 2
Nope, if you cant trust him get a phone that does not have access to the web
answered 3 years, 1 month ago
by
Bubba
Question
Can I make calls to Hawaii and Puerto Rico, without being charged extra?
asked 3 years, 5 months ago
by
Rashad
Dallas
on Beyond Talk Plans
2 answers
Answers
answer 1
Probably. No extra charge.

► The Beyond Talk and payLo plans cover domestic calls and domestic messages with phones within the USA.
answered 1 year, 2 months ago
by
Dan L.
answer 2
Yes.

► The Beyond Talk and payLo plans cover domestic calls and domestic messages with phones within the USA.
answered 1 year, 2 months ago
by
Dan L.
Question
can I share the 3g data plan with other devices like ipad or other computer without extra fee
asked 3 years, 5 months ago
by
roy
ca
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile occasionally changes their phones, devices and plans. Look for "Daily Mobile Hotspot" on the FEATURES & SPECS tab.

BEYOND TALK -TETHERING PHONES
Tethering, an internet connection to computers via USB cable from your phone, is not available on Virgin Mobile phones.

HOTSPOT
A hotspot provides internet access to Wi-Fi enabled (IEEE 802.11) devices like phones, laptops, iPads, PC/Macs, tablets, games, and more. Hotspots are widely available at cafes, libraries, bookstores, public transport, airports, etc.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

     1. One of the Beyond Talk plans ($35, $45, or $55 per month)
     2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
     3. One of these Beyond Talk phones:
          (uses 3G network only) Apple iPhone 4s, Kyocera Event
          (uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
                                                                 Samsung Galaxy Victory

     Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
     see the plans and options that are available for your phone.

     Read the legal stuff for more information:
          http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 3 months, 1 week ago
by
Dan L.
answer 2
Not legally, tethering is against the terms of service and you could have your plan cancelled
answered 3 years, 5 months ago
by
Bubba
Question
Tethering A Device
On the bryond talk plans one person told me it was all right to Tethering A Device I wanted to make sure before I purchase a phone and beyond talk plan? I plan to use it for web surfing
asked 3 years, 5 months ago
by
cdec
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile occasionally changes their phones, devices and plans. Look for "Daily Mobile Hotspot" on the FEATURES & SPECS tab.

BEYOND TALK -TETHERING PHONES
Tethering, an internet connection to computers via USB cable from your phone, is not available on Virgin Mobile phones.

HOTSPOT
A hotspot provides internet access to Wi-Fi enabled (IEEE 802.11) devices like phones, laptops, iPads, PC/Macs, tablets, games, and more. Hotspots are widely available at cafes, libraries, bookstores, public transport, airports, etc.

► You need the following to create a Mobile Hotspot via Wi-Fi (IEEE 802.11):

1. One of the Beyond Talk plans ($35, $45, or $55 per month)
2. The $15 per month OR $5 per day Hotspot option in your Virgin Mobile account
3. One of these Beyond Talk phones:
(uses 3G network only) Apple iPhone 4s, Kyocera Event
(uses 4G LTE and 3G networks) HTC Desire, Kyocera Hydro Vibe, LG Optimus F3, LG Volt, Samsung Galaxy S5, Samsung Galaxy SIII,
Samsung Galaxy Victory

Log into your account. [MANAGE MY ACCOUNT at the top of this page.] On the Account Overview tab click on 'Change My Plan'. From there you can
see the plans and options that are available for your phone.

Read the legal stuff for more information:
http://www.virginmobileusa.com/legal/general-terms-and-conditions-virgin-mobile#mobile_hotspot
answered 3 months, 1 week ago
by
Dan L.
answer 2
You got bad info, tethering is against the terms of service. You could have your account cancelled for tethering
answered 3 years, 5 months ago
by
Bubba
Question
Does Virgin mobile do unlimited text between canada and USA
asked 3 years, 7 months ago
by
Stephanie
Canada
on Beyond Talk Plans
2 answers
Answers
answer 1
International text messages cost 15¢ each, inbound and outbound. International picture messages are not available.
answered 1 year, 4 months ago
by
Dan L.
answer 2
You will need $$ in your Virgin Mobile account before making any international calls. Click 'Top-Up' at the top of this page to use a credit/debit card, PayPal, or Virgin Mobile Top-Up card to put money into your Virgin Mobile account before sending an international call.

International text messages cost 15¢ each, inbound and outbound. International picture messages are not available.
answered 1 year, 4 months ago
by
Dan L.
Question
What kind of charger does it use?
A mini or micro SD? or one completely its own?
asked 3 years, 5 months ago
by
Ashley
on Beyond Talk Plans
2 answers
Answers
answer 1
That would depend on the phone, since you asked the question under the plan Q&A
answered 3 years, 5 months ago
by
Bubba
answer 2
It uses a Micro USB
answered 3 years, 5 months ago
by
Bubba
Question
can i trade my phone in for one thats the same price
asked 3 years, 7 months ago
by
derrick
amityville
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. Virgin Mobile doesn't automatically upgrade phones.
answered 1 year, 1 month ago
by
Dan L.
answer 2
no
answered 3 years, 6 months ago
by
ts
Question
Can Contacts be transferred?
Is there a way to transfer my contacts from my existing Virgin phone to a new one?
asked 3 years, 7 months ago
by
Steve Zv
on Beyond Talk Plans
2 answers
Answers
answer 1
That depends on the features on your new and old phones. Virgin Mobile doesn't have any facilities to transfer contacts. Transferring contacts falls to the features of the sending and receiving phone such as VCF files, USB cable, microSD card, Bluetooth. Google Android and Apple iTunes accounts are also useful. Some phones let you transfer contacts, music, photos, etc. using USB cables, microSD card, Bluetooth, etc. There is no standard method between all brands/models. You may need to use a computer.

Search for 'TRANSFER' in Virgin Mobile's FAQs by clicking SUPPORT at the top of this web page, scroll down the page and click on // SEE ALL FREQUENTLY ASKED QUESTIONS. Or go to http://virginmobileusa.custhelp.com/

Note, if you use Internet Explorer or Firefox you can search these ASK & ANSWERS by using the Search box above these questions.
answered 1 year, 1 month ago
by
Dan L.
answer 2
yes
answered 3 years, 6 months ago
by
ts
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