Looking for Answers about this Product?

Customer Questions & Answers for
Beyond Talk Plans

Unlimited Messaging, Email, Data, & Web for $25/month. Talk included. No contract. How crazy is that?
Customer Questions & Answers:
21,019 Questions
 | 
22,321 Answers
Overall Rating:
4.352 out of 5
4.4
out of
5
Product Details

Questions & Answers for Beyond Talk Plans

Question
Would i be able to trade in more than one virgin mobile phone to get a higher priced virgin mobile phone?
asked 2 years, 5 months ago
by
Kyle
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile now takes trade-ins. When shopping for a phone on this website click on the GET PAID TO TRADE tab. Virgin Mobile doesn't automatically upgrade phones.
answered 11 months ago
by
Dan L.
answer 2
VMUSA does not do trade ins. You can sell your phones to other individuals and then buy a new phone or check on several stores for better prices
answered 2 years, 5 months ago
by
Bubba
Question
Is Virgin Mobile getting a windows phone anytime soon?
asked 2 years, 5 months ago
by
Kain2706
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint Nextel. Sprint has Windows phones, 4G broadband devices and services for those who want service that roams across other networks and work internationally or need faster web speeds. Virgin Mobile provides phones and devices for cost conscious customers who need domestic US phone and web access.
answered 2 years, 5 months ago
by
Dan L.
answer 2
Considering how UNPOPULAR they are probably not
answered 2 years, 5 months ago
by
Bubba
Question
Does Virgin Mobile have any phones that work in Europe or Asia?
I travel a bit on business and would like to get a phone that can be used in Europe.
asked 2 years, 5 months ago
by
Jimmy
Washington DC
on Beyond Talk Plans
2 answers
Answers
answer 1
Sorry, no. Virgin Mobile USA uses the Sprint Nationwide Network exclusively which extends ONLY throughout the 48 U.S contiguous states, HI, DC, PR, and US VI. When located outside the USA Virgin Mobile USA phones will not send/receive calls or messages. The VMUSA phones do not roam across other phone networks either.

Virgin Mobile provides phones and devices for cost conscious customers who need domestic US phone and web access. Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint Nextel.

Sprint has the iPhone 4, iPhone 4S, 4G broadband devices and services for those who want service that roams across other networks and work internationally or need faster web speeds.
answered 2 years, 5 months ago
by
Dan L.
answer 2
Then VMUSA is not for you, VMUSA phones only work on the VMUSA network in the US, they do not roam
answered 2 years, 5 months ago
by
Bubba
Question
can u keep your old plan if you switch to a new phone
asked 2 years, 5 months ago
by
cristian
on Beyond Talk Plans
2 answers
Answers
answer 1
As long as the phone is listed for use on the plan.....use the SWAP Phone link on your account page
answered 2 years, 5 months ago
by
Bubba
answer 2
yes customer service can switch it over
answered 2 years, 5 months ago
by
smilechk
Question
Can I switch back and forth between plans?
asked 2 years, 5 months ago
by
Fran
El Paso
on Beyond Talk Plans
2 answers
Answers
answer 1
Here is your answer from the Help FAQs at http://virginmobileusa.custhelp.com/

You can change plans as your needs change as long as your account is active. And you will lose any unused minutes when you switch plans. So it's a good idea to use up all your minutes before you make the switch, according to the Help FAQs. Note that you will not be able to return to any expired plan (no longer offered) if you decide to change plans.

http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3324/kw/switching
http://www.virginmobileusa.com/legal/terms-of-service-no-annual-contract#switching_between_plans
answered 2 years, 5 months ago
by
Dan L.
answer 2
as often as you want, if you are on the $35 plan you will have to login to your account and choose Change My Plan and pay the entire amount for the new plan, it is best to wait until your plan is due to change
answered 2 years, 5 months ago
by
Bubba
Question
Can you connect to Wi-Fi? If so will it still run slower once you've reached your "limit" for the month?
asked 2 years, 5 months ago
by
Nicole
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes, the Beyond Talk phones enabled with Wi-Fi should let you access the web. (Not all of the Beyond Talk phones have Wi-Fi.) Virgin Mobile doesn't count your data when accessing the web via Wi-Fi.
answered 2 years, 5 months ago
by
Dan L.
answer 2
Wifi is independent of the data you get with your plan, when you aare on wifi you are using the dataa from the host
answered 2 years, 5 months ago
by
Bubba
Question
what are some family plans
asked 2 years, 5 months ago
by
kkk
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile offers the 3 Beyond Talk and 3 payLo plans at this time. There are no family plans.

However, using the Virgin Mobile plans, you could set up your family with a phone and plan that is suitable for each member. Mom and Dad could have the $55 unlimited everything from the Beyond Talk plans and a smart phone or Android phone. The kids could each have a payLo phone with an 'allowance' for minutes or messages. $150/month for 2 $55/month Unlimited Minute Beyond Talk plans and 2 $20/month payLo Talk plans. How does that sound? You could even setup Auto Top-Up to automatically pay your plans every month. Prices exclude phones.

Don't forget that Virgin Mobile USA is part of Sprint Nextel which does have family plans.
answered 2 years, 5 months ago
by
Dan L.
answer 2
They do not exist on VMUSA
answered 2 years, 5 months ago
by
Bubba
Question
Can I put an iPhone in virgin mobile?
asked 2 years, 5 months ago
by
GmbH
Juggling
on Beyond Talk Plans
2 answers
Answers
answer 1
Virgin Mobile USA provides phones and broadband devices for customers who need domestic US phone and web access.

Virgin Mobile USA is part of the Sprint Prepaid Group of Sprint Nextel. Sprint has the iPhone 4, iPhone 4S, as well as 4G broadband devices and services for those who want service that roams across other networks and work internationally or need faster 4G web speeds.
answered 2 years, 5 months ago
by
Dan L.
answer 2
Nope, VMUSA phones only on the network
answered 2 years, 5 months ago
by
Bubba
Question
I need a Phone that will sync with Outlook on my business computer. Which of the phones listed will accomplish that?
asked 2 years, 5 months ago
by
Charles
on Beyond Talk Plans
2 answers
Answers
answer 1
Venture

See the Venture user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/venture.pdf
answered 2 years, 5 months ago
by
Dan L.
answer 2
BlackBerry Curve 8530 via the BlackBerry Desktop Software
HTC Wildfire S
LG Optimus Slider
LG Optimus V
Motorola Triumph

See the BlackBerry Curve 8530 user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/blackberrycurve8530.pdf
See the HTC Wildfire S user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/htcwildfires.pdf
See the LG Optimus Slider user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/lgoptimusslider.pdf
See the LG Optimus V user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/lgoptimusv.pdf
See the Motorola Triumph user manual at http://www.virginmobileusa.com/resources/phones/prepaid/manual/motorolatriumph.pdf
answered 2 years, 5 months ago
by
Dan L.
Question
Can it reach the Us virgin Islands
asked 2 years, 5 months ago
by
debbie
richmond va
on Beyond Talk Plans
2 answers
Answers
answer 1
Yes, you can call phones in the US Virgin Islands, no extra charge. US Vi are considered as part of the US.
answered 2 years, 4 months ago
by
Dan L.
answer 2
With Virgin Mobile's Beyond Talk Plans, there are many countries available for international calling and texting. I don't believe that the U.S. Virgin Islands is one of them, but you can check with this link. The search bar at the top right of this link can help you.

http://www.virginmobileusa.com/cell-phone-plans/international-phone-plans-rates?intcmp=c-hp-lt1-intlrts-013112

Hope this helped!
answered 2 years, 4 months ago
by
Alyssa Jo
Product Details