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Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,464 Questions
 | 
6,226 Answers
Overall Rating:
3.394 out of 5
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Questions & Answers for payLo Plans

Question
how much does texting cost
can you use minutes per text
asked 4 years, 3 months ago
by
magoo
on payLo Plans
1 answer
Answers
answer 1
There are no extra charges for messages (text, email, IM, picture) with all Beyond Talk plans.

payLo Talk and Text plan .................includes 1500 messages(text, email, IM, picture)
payLo Talk plan ..............................15¢ each text msg........... 25¢ each picture msg
payLo Basic Rate plan......... ...........15¢ each text msg........... 25¢ each picture msg
answered 3 years, 1 month ago
by
Dan L.
Question
how do i change my number?
asked 4 years, 7 months ago
by
nikki
on payLo Plans
1 answer
Answers
answer 1
CALL THEM AND THEY WILL GIVE YOU NEW # AND TALK YOU THROUGH IT.
answered 4 years, 1 month ago
by
okkydok
Question
can i use the virgin mobile blackberry with just a plain plan ?
asked 4 years, 7 months ago
by
Tigg O Bitties
Indianapolis
on payLo Plans
1 answer
Answers
answer 1
Sorry. The Blackberry smartphone can only be used with the BEYOND TALK™ Plans.
answered 4 years, 7 months ago
by
vm
AYS
Question
How much is it to text with the 400 minute plan?
asked 4 years, 2 months ago
by
tina
sarasota,fl
on payLo Plans
1 answer
Answers
answer 1
Text and Messaging Rate: 15¢ each
answered 3 years, 1 month ago
by
Dan L.
Question
Can you use a paylo phone on the beyond talk plans?
asked 4 years, 2 months ago
by
Lori
on payLo Plans
1 answer
Answers
answer 1
no
answered 2 years, 7 months ago
by
Dan L.
Question
I have the PayLo plan Can I use my phone in Dominican Republic? Incoming/Outgoing call.
asked 4 years, 2 months ago
by
June
on payLo Plans
1 answer
Answers
answer 1
Sorry, no. The Virgin Mobile USA phones, when located outside the USA, will not send/receive calls or messages nor provide web access. Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, HI, DC, PR, and US VI. The VMUSA phones do not roam across other phone networks either.
answered 2 years, 7 months ago
by
Dan L.
Question
how do I change my phone plan
asked 4 years, 2 months ago
by
morris
on payLo Plans
1 answer
Answers
answer 1
Log into your account. On the Account Overview tab click on Change My Plan. From there you can see if a different plan is available for your phone. Or click the Contact Us link at the bottom of this page and ask Virgin Mobile.
answered 2 years, 7 months ago
by
Dan L.
Question
Does sending a picture require the "data service" orjust the basic talk plan?
Interested in a MANTRA.
asked 4 years, 7 months ago
by
Plaster
on payLo Plans
1 answer
Answers
answer 1
sending MMS does not require the data Service you just have to have enough balance on the account or have a messaging pack...
answered 4 years, 7 months ago
by
kokoy
Question
can I use my Virgin Mobile phone in Hawaii?
asked 4 years, 2 months ago
by
George
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile USA's network extends throughout the US. Virgin Mobile customers have access to the Sprint Nationwide Network, reaching more than 278 million people. Coverage is not available everywhere; domestic coverage includes the 48 U.S contiguous states, HI, DC, PR, and US VI.
answered 3 years, 1 month ago
by
Dan L.
Question
Can I use a BlackBerry Curve with the Basic Talk/Text Plan?
asked 4 years, 7 months ago
by
kandyman
on payLo Plans
1 answer
Answers
answer 1
no.....3 new phones are just for new plan..but if you have old phone and you want the new plan, it's fine....
answered 4 years, 7 months ago
by
rep
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