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Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,336 Questions
 | 
6,105 Answers
Overall Rating:
3.394 out of 5
3.4
out of
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Questions & Answers for payLo Plans

Question
do you have a plan that is all unlimited
asked 3 years, 9 months ago
by
lisa
fayetteville ar
on payLo Plans
1 answer
Answers
answer 1
$55/month Beyond Talk plan
answered 2 years, 4 months ago
by
Dan L.
Question
how can I use my account money
other than buying minutes?
asked 3 years, 9 months ago
by
Cecil
on payLo Plans
1 answer
Answers
answer 1
international calls, international messages, downloads (graphics, ringtones, apps, etc). you can buy a phone if your balance is high enough to cover it.
answered 2 years, 4 months ago
by
Dan L.
Question
What is the difference between PayLo and your basic plan?
I don't understand the difference if they both don't require a contract. On the payLo plan the phones are cheaper. Why?
asked 3 years, 9 months ago
by
L Scott
Salt Lake City, UT
on payLo Plans
1 answer
Answers
answer 1
payLo are good plans, good phones.
Beyond Talk are better plans, better phones.
answered 2 years, 4 months ago
by
Dan L.
Question
If everythiing is unlimited can you still make international calls?
asked 3 years, 9 months ago
by
Hervin
Redmond, Wa
on payLo Plans
1 answer
Answers
answer 1
International calls are not included in the Beyond Talk plans. See the International Rates tab for prices.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans.jsp?tab=tab3
answered 2 years, 4 months ago
by
Dan L.
Question
Sprint Family Locator Service
Is the Prepaid plans by Virgin Mobile part of Sprint? Trying to find out if the prepaid phone can be tracked by Sprint on the Sprint Family Locator Service.
asked 3 years, 9 months ago
by
AGallo
on payLo Plans
1 answer
Answers
answer 1
The plans and phones are separate from Sprint.
answered 2 years, 4 months ago
by
Dan L.
Question
can you pay for a beyond the talk plan by using top up cards ?
for example, instead of using a credit/debit card you just buy a card from walmart each month and pay that way.
asked 3 years, 9 months ago
by
aris21
on payLo Plans
1 answer
Answers
answer 1
yes
answered 2 years, 4 months ago
by
Dan L.
Question
can you transfer one phone that is not a v-mobl=ile to you company,,,
asked 3 years, 9 months ago
by
james
on payLo Plans
1 answer
Answers
answer 1
no
answered 2 years, 4 months ago
by
Dan L.
Question
can the pay lo plans have unlimited textin
asked 3 years, 9 months ago
by
Ashley
here
on payLo Plans
1 answer
Answers
answer 1
The closest plan is the $30/month payLo plan which includes 1,500 minutes.
answered 2 years, 4 months ago
by
Dan L.
Question
can we have two phones with same number?
When we move we only want only cell service. to have phones in two areas of the house can we have both ring on same call?
asked 3 years, 9 months ago
by
oledawg
on payLo Plans
1 answer
Answers
answer 1
Sorry, each phone will have its own number.
answered 2 years, 4 months ago
by
Dan L.
Question
Can I use the loft for pay as you go?
I cannot locate a paylo loft and was told I could use the regular one I just had to call in the swap
asked 3 years, 9 months ago
by
Cindy
on payLo Plans
1 answer
Answers
answer 1
Maybe. Log into your account. On the Account Overview tab click on Change My Plan. From there you can see if a different plan is available for your phone. Or click the Contact Us link at the bottom of this page and ask Virgin Mobile.
answered 2 years, 4 months ago
by
Dan L.
Product Details