Virgin Mobile answered your question in the FAQs:
After March 31st, 2014, you will no longer have the ability to access any of your email accounts through the Email (or Email+IM) application that was made available to many feature phones in the past. The Email+IM application was not included on newer payLo phones such as the Samsung Entro, Kyocera Brio, and Kyocera Kona.
This change only affects the following payLo feature phones. Beyond Talk Android and Apple iPhones are not affected.
• Kyocera Brio
• Kyocera S2100
• Kyocera S2300
• LG Rumor 2
• LG Rumor Touch
• LG 101
• LG LG200
• Samsung Montage
• Samsung Restore / M575
For further details and solutions see the following FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5819
answered 3 months, 2 weeks ago
► Sorry, there are no family plans here. It is not possible to add another line to any account nor share minutes. Each phone has its own account.
Virgin Mobile answered your question in the FAQs: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/5777
► INCLUDED IN THE $40/MONTH PLAN
The $40/month payLo plan provides Unlimited domestic minutes, Unlimited domestic messages, and 50 MB of web/data during your month of service. All
services expires at the end of your month.
payLo Monthly Talk Minutes Messages Web Access Virgin XL
Plans (Text, IM, Email, Picture)
• $40/month UNLIMITED UNLIMITED 50MB UNLIMITED
• $30/month 1,500 1,500 30MB UNLIMITED
• $20/month 400 * * *
*Text, email, IM messages cost 15¢ each, picture messages 25¢ each, web access $1.50/MB, Virgin XL 15¢/day
The payLo plans and the payLo phones are described at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/
► NOT INCLUDED IN THE payLo PLANS
• Additional Minutes
Your calling services will stop if you run out of minutes before the end of your month ($35 - 300 and $45 - 1200 minute plans). Additional minutes
are 10¢ each.
• International Calls and Text Messages
There are additional charges to MAKE international calls using any PayLo plan(no additional charge to receive an international call).
International calls are charged at the international per-minute rate for the country you're calling PLUS your standard airtime rate. Scroll down the
PayLo page to 'International Rates' then select the country's region in the 'Select A Region' menu for the international per-minute rate.
For all PayLo, inbound and outbound international text messages cost 15¢ each. International picture messages are not available.
Virgin Mobile USA phones work strictly within the USA. Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout
the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The Virgin Mobile USA phones do not roam across other
phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not
send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
Roaming is not available.
Check your COVERAGE on the top line of this webpage OR Follow the link at this FAQ:
There may be taxes depending where you live. Virgin Mobile answered your question in the FAQs above:
You're charged sales tax on Top-Ups, purchases of equipment and accessories, and shipping & handling charges where required by law. The amount
of tax is based on the billing address of the debit/credit card or PayPal account you use.
► CHARGES FOR EXTRAS
You will need $$ in your Virgin Mobile account for additional minutes, international calls, international messages, downloads from Virgin XL, etc. You
won't be allowed to buy these products unless you have money in your Virgin Mobile account. Select MY ACCOUNT on your phone or click 'Top-Up'
at the top of this page to use a credit/debit card, PayPal, or Virgin Mobile Top-Up card to put money into your Virgin Mobile account.
You can pay for your monthly service on your phone or on this website by using a credit/debit card, PayPal account, or Virgin Mobile Top-Up card. Select
MY ACCOUNT on your phone's menu to start the process. Or click 'Top-Up' at the top of this web page to pay for your monthly service.
For the most accurate answer click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can dial *86 on your
Virgin Mobile phone, too. You can also click LIVE CHAT on the left side of this web page when you are using Internet Explorer.
Note, if you use Internet Explorer you can search these ASK & ANSWERS by using the Search box above these questions.