Looking for Answers about this Product?

Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,410 Questions
 | 
6,177 Answers
Overall Rating:
3.394 out of 5
3.4
out of
5
Product Details

Questions & Answers for payLo Plans

Question
if you have an assurance phone can you use the sims card in another vigin mobile phone?
asked 3 years, 6 months ago
by
JA
tacoma
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile USA phones don't use SIM cards.
answered 2 years, 5 months ago
by
Dan L.
Question
400 minutes include long distance?
asked 3 years, 6 months ago
by
tina
virginia
on payLo Plans
1 answer
Answers
answer 1
There are no domestic long-distance fees with payLo.
answered 2 years, 5 months ago
by
Dan L.
Question
holiday phone
dear Sir/madam
I am on holiday in florida for 3 weeks and i want to get 2 phones so that my family can keep in touch if we get separated.
Can you tell me the cheapest way i can get these phones including minutes.
thanks
p mantell
asked 3 years, 6 months ago
by
p mantell
uk
on payLo Plans
1 answer
Answers
answer 1
Your decision should be based on how much you talk, use messaging, and use web access.

------ Get This Plan: ----------------When You Need: ------------------------------------
Basic Rate plan .........................if you only talk a little but don't use messaging, or use web access
$20/month Talk plan ................. if you talk about 400 minutes per month.
$30/month Talk & Text plan ...... if you can talk about 1,500 minutes per month, text message, and like web access"
answered 2 years, 5 months ago
by
Dan L.
Question
I am Canadian looking for a temp # and plan, i can purchase a local sim with a pre-paid plan
asked 3 years, 6 months ago
by
Diane
Toronto, Canada
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile USA phones don't use SIM cards. Coverage only exists within the USA.
answered 2 years, 5 months ago
by
Dan L.
Question
Are there only certain phones that can be used with a Paylo plan?
I realize that a smartphone seems to require a different type of plan, but there are other phones in stores that I don't see on your site and I am wondering if they can be used. (the phone I'm currently using isn't even listed as a Paylo plan phone.
asked 3 years, 6 months ago
by
LR
on payLo Plans
1 answer
Answers
answer 1
The payLo plans require a payLo phone from Virgin Mobile USA. Phones from other carriers or sources will not work with payLo plans. Virgin Mobile occasionally changes their phones and plans.
answered 2 years, 5 months ago
by
Dan L.
Question
can you chose an unlimited texting plan like the cingular go phones?
asked 3 years, 6 months ago
by
nick
nap
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers two sets of plans: 3 Beyond Talk and 3 payLo plans. There is no "text only" plan.

The closest match for you would be either the $35/month Beyond Talk plan or the payLo Talk and Text plan, $30/month.

- $35/month Beyond Talk plan has 300 minutes talk, PLUS unlimited messaging, and web access. You'll need a Beyond Talk phone, too.
http://www.virginmobileusa.com/legal/terms-of-service-virgin-mobile#beyond_talk_plans

- Talk and Text plan $30/month, 1500 minutes talk, 1500 messages(text, email, IM, picture), 30mb of web access. You'll need a payLo phone, too
http://www.virginmobileusa.com/cell-phone-plans/paylo-plans.jsp?tab=tab2
answered 2 years, 5 months ago
by
Dan L.
Question
is there an auto pay option with a debit/credit card?
asked 3 years, 4 months ago
by
Mike
on payLo Plans
1 answer
Answers
answer 1
Yes, you can set up an auto pay option with your Auto Top-Up Settings and Edit Credit Card Settings. Log into your account on the Virgin Mobile site, Setting & Preference tab. Edit both of these settings: Credit Card Settings, Edit Auto-Topup Settings.
answered 3 years, 3 months ago
by
Dan L.
Question
any plans that are just talk no text or data
my mom dont text or none of the other stuff she just talks is there a plan that is just right for her
asked 3 years, 1 month ago
by
marissa
roswell,nm
on payLo Plans
1 answer
Answers
answer 1
There are 3 payLo plans for the payLo phones. I think that the Talk plan would be fine for your mom. 400 minutes is over 6 hours of talk time a month!
Now all you need to do is decide which payLo phone to get.

- Talk and Text plan $30/month, 1,500 minutes talk, 1,500 messages(text, email, IM, picture), 30mb of web access
- Talk plan $20/month, 400 minutes talk, 15¢ each text msg., 25¢ each picture msg, $1.50/mb of web access
- Basic Rate plan $20 every 90 days, 15¢ each text msg., 25¢ each picture msg, $1.50/mb of web access
http://www.virginmobileusa.com/cell-phone-plans/paylo-plans.jsp
answered 3 years, 1 month ago
by
Dan L.
Question
What plan allows me international texts in Springfield, VA
asked 3 years, 3 months ago
by
A
Virginia
on payLo Plans
1 answer
Answers
answer 1
The payLo and Beyond Talk plans allow inbound & outbound international text messaging. See the International Rates page.
answered 3 years, 3 months ago
by
Dan L.
Question
is there an unlimited plan for paylo?
asked 3 years, 3 months ago
by
Nancy
on payLo Plans
1 answer
Answers
answer 1
At this time there are only 3 payLo plans, 1500, 400, and Basic. There is a Beyond Talk Unlimited plan.
answered 3 years, 3 months ago
by
Dan L.
Product Details