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Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,337 Questions
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6,106 Answers
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Questions & Answers for payLo Plans

Question
do they have a faimly plan
asked 2 years, 6 months ago
by
drummer
mass
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers the 3 Beyond Talk and 3 payLo plans at this time. There are no family plans.

However, using the Virgin Mobile plans, you could set up your family with a phone and plan that is suitable for each member. Mom and Dad could have the $55 unlimited everything from the Beyond Talk plans and a smart phone or Android phone. The kids could each have a payLo phone with an 'allowance' for minutes or messages. $150/month for 2 $55/month Unlimited Minute Beyond Talk plans and 2 $20/month payLo Talk plans. How does that sound? You could even setup Auto Top-Up to automagically pay your plans every month. Prices exclude phones.

Don't forget that Virgin Mobile USA is part of Sprint Nextel which does have family plans.
answered 2 years, 6 months ago
by
Dan L.
Question
do you have a text only plan?
asked 2 years, 6 months ago
by
katie
on payLo Plans
1 answer
Answers
answer 1
Sorry, not anymore. All 3 Beyond Talk and all 3 payLo plans include talk, messaging, and web access.
answered 2 years, 6 months ago
by
Dan L.
Question
looking for wildcard kyocerg m1000
asked 2 years, 5 months ago
by
molly
marinette
on payLo Plans
1 answer
Answers
answer 1
The Kyocera Wild Card M1000 was discontinued and is not available on this website. You can find the manual and how-to guides
http://www.virginmobileusa.com/phone-manuals-guides

http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyocera-wild-card.pdf
http://www.virginmobileusa.com/resources/phones/prepaid/how-to-guide/kyocera-wild-card/index.html
answered 2 years, 5 months ago
by
Dan L.
Question
looking for wildcard kyocerg m1000 phone
asked 2 years, 5 months ago
by
jacob
marinette
on payLo Plans
1 answer
Answers
answer 1
The Kyocera Wild Card M1000 was discontinued and is not available on this website. You can find the manual and how-to guides
http://www.virginmobileusa.com/phone-manuals-guides

http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyocera-wild-card.pdf
http://www.virginmobileusa.com/resources/phones/prepaid/how-to-guide/kyocera-wild-card/index.html
answered 2 years, 5 months ago
by
Dan L.
Question
my kids text me alot how much will it cost me to text
asked 2 years, 5 months ago
by
Debbie
on payLo Plans
1 answer
Answers
answer 1
Depends on the plan that you choose.

The payLo $30/month plan includes 1,500 messages(text, email, IM, picture) every month.
Text messages cost 15¢ each if you choose either the payLo $20/month plan or the payLo Basic Rate plan.
http://www.virginmobileusa.com/cell-phone-plans/paylo-plans.jsp?tab=tab2

Beyond Talk Plans feature Unlimited Messaging(text, email, IM, picture) and require a Beyond Talk phone from Virgin Mobile.
http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans.jsp?tab=tab2
answered 2 years, 5 months ago
by
Dan L.
Question
What phone has the loudest ring tone? Cant hear ringing in my purse.
asked 2 years, 5 months ago
by
Judi
on payLo Plans
1 answer
Answers
answer 1
They are all about the same. Sorry.
answered 2 years, 4 months ago
by
Dan L.
Question
Do Virgin Mobile phones work in Europe?
asked 2 years, 5 months ago
by
Sarah
on payLo Plans
1 answer
Answers
answer 1
Sorry, no. Virgin Mobile USA uses the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, HI, DC, PR, and US VI. When located outside the USA Virgin Mobile USA phones will not send/receive calls or messages. The VMUSA phones do not roam across other phone networks either.
answered 2 years, 5 months ago
by
Dan L.
Question
Which phones can be used through assurance wireless?
asked 2 years, 5 months ago
by
top secret
on payLo Plans
1 answer
Answers
answer 1
The payLo phones and the Beyond Talk Rumor2.
answered 2 years, 4 months ago
by
Dan L.
Question
What parental controls does Virgin Mobile offer?
asked 2 years, 5 months ago
by
Mike
on payLo Plans
1 answer
Answers
answer 1
The LG 200(discontinued) and Samsung M575 payLo phones have built-in Parental Controls. The LG 200 is not available on this site but may be available at local stores.

Beyond Talk phones with built-in Parental Controls: Samsung Restore, LG Rumor Touch.
Beyond Talk plans cost $55, $45, or $35 per month but you cannot optout of paying for web access. You get nicer phones with many features.

-- See the Owner's Manuals for parental control features at: http://www.virginmobileusa.com/phone-manuals-guides

You can block web access* on your phone by clicking on 'Contact Us' at the bottom of this page to contact Virgin Mobile. However, some plans include web access (i.e. Beyond Talk plans and the payLo Talk & Text plan) and you cannot optout of paying for the web access on these plans. So, pick your plan carefully to avoid paying for web access that won't be used.
answered 2 years, 5 months ago
by
Dan L.
Question
is it possible to get muve or mog music and at what cost?
asked 2 years, 5 months ago
by
clarice
on payLo Plans
1 answer
Answers
answer 1
Click Downloads at the top of this page to see Virgin Mobile's apps for your payLo phone.
answered 2 years, 4 months ago
by
Dan L.
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