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Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,502 Questions
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6,275 Answers
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Questions & Answers for payLo Plans

Question
do you have family plans
asked 3 years, 8 months ago
by
maria
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers the Beyond Talk and payLo plans at this time. There are no family plans.
answered 3 years, 7 months ago
by
Dan L.
Question
phones for seniors?
Do you have phones that cater to seniors. no frills, big numbers?
asked 3 years, 8 months ago
by
Marie
on payLo Plans
1 answer
Answers
answer 1
Some of the payLo phones like the Samsung Slash, LG Flare, and LG101 have fairly large numeric keypads. They also have a basic set of features that most people want.
answered 3 years, 7 months ago
by
Dan L.
Question
How do I group plans together?
I would like 2 phones. One with the Beyond Talk plan and one with the payLo plan, but I would like to manage both accounts. How do I do this?
asked 3 years, 7 months ago
by
Rocky
on payLo Plans
1 answer
Answers
answer 1
Sorry, each Virgin Mobile account can only contain 1 phone.
answered 3 years, 7 months ago
by
Dan L.
Question
looking at buying a used Kyocera switchback can it be used on PayLo & how do i find out if can be used in my location?
asked 3 years, 7 months ago
by
jamie
ashland, pa
on payLo Plans
1 answer
Answers
answer 1
Yes it be used on payLo.

Coverage is not available everywhere. Nationwide Sprint Network reaches over 278 million people; domestic coverage includes the 48 U.S contiguous states, HI, DC, PR, and US VI.
answered 3 years, 7 months ago
by
Dan L.
Question
Can the prepaid phones accept collect calls from prison?
- I need to know if I will be able to get calls from prison on the prepaid phone, and how much each call will cost.
asked 3 years, 6 months ago
by
Allix
on payLo Plans
1 answer
Answers
answer 1
I searched and it looks like Virgin Mobile is one of the few companies that takes collect calls. You should click "Contact Us" at the bottom of this page and clear this with Virgin Mobile. A third party or some process may be needed to make this happen for you.
answered 3 years, 6 months ago
by
Dan L.
Question
can i use it for a month and stop after that? no contract?
asked 3 years, 7 months ago
by
ofer
on payLo Plans
1 answer
Answers
answer 1
Yes.
answered 3 years, 7 months ago
by
Dan L.
Question
what kind of phone will i get with the Assurance Wireless plan ?
asked 3 years, 10 months ago
by
kenny
mineral wells tx.
on payLo Plans
1 answer
Answers
answer 1
Jax thats wat I got
answered 3 years, 10 months ago
by
Casey
Question
are there any phone with keyboard for 20$ a month
asked 3 years, 7 months ago
by
terria
brandywine
on payLo Plans
1 answer
Answers
answer 1
See the the "Phones" tab above? Click on that and you will find the LG200 and Kyocera S2300 phones. Both have QWERTY keyboards and can use the $20/month payLo Talk Plan. Click on the "Plan Details" tab above for more details.

Really? You're welcome!
answered 3 years, 7 months ago
by
Dan L.
Question
Do you have a Family Plain
My daughter is getting a phone I need a cheap plain that she, my husben and i can all go on.
asked 3 years, 7 months ago
by
Mary
Baltimore Ohio
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers the Beyond Talk and payLo plans at this time. There are no family plans.
answered 3 years, 7 months ago
by
Dan L.
Question
With the $45 plan i understand that you receive 1200 anytime minutes, does this plan include free night and weekend minutes? If so when do they begin?
asked 3 years, 6 months ago
by
Elisa
on payLo Plans
1 answer
Answers
answer 1
The $45 Beyond Talk plan includes 1,200 ANYTIME minutes. 7/24/365 is anytime.

From the Beyond Talk FAQs: All of the Beyond Talk Plan minutes are Anytime Minutes. That way, you can make calls whenever you want without having to wait until nighttime (or weekends).
answered 3 years, 6 months ago
by
Dan L.
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