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Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,466 Questions
 | 
6,228 Answers
Overall Rating:
3.394 out of 5
3.4
out of
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Questions & Answers for payLo Plans

Question
do you have family plans
asked 3 years, 4 months ago
by
maria
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers the Beyond Talk and payLo plans at this time. There are no family plans.
answered 3 years, 4 months ago
by
Dan L.
Question
ANY discountsfor automatic top ups? If so, How do I sign up ?
asked 3 years, 5 months ago
by
Courtjester
USA
on payLo Plans
1 answer
Answers
answer 1
You can turn on Auto Top-Up Settings from the Settings & Preference tab from your account on the Virgin Mobile site.
answered 3 years, 5 months ago
by
Dan L.
Question
Can I use the LG 101 with a Beyond Talk plan?
asked 3 years, 5 months ago
by
Chris
on payLo Plans
1 answer
Answers
answer 1
You should use the Contact Us link at the bottom of this page.
answered 3 years, 5 months ago
by
Dan L.
Question
Is there a phone and a plan that I could use anywhere in the world?
When I'm in Europe, I have to buy a phone.I just want to use my phone where ever I get sent to in the world.
asked 3 years, 5 months ago
by
d
jacksonville nc
on payLo Plans
1 answer
Answers
answer 1
From a similar question, "Our coverage area includes all 50 states, Puerto Rico, and the US Virgin Islands. At this time, our phones won't work on networks outside that area. Sorry."
answered 3 years, 5 months ago
by
Dan L.
Question
phones for seniors?
Do you have phones that cater to seniors. no frills, big numbers?
asked 3 years, 4 months ago
by
Marie
on payLo Plans
1 answer
Answers
answer 1
Some of the payLo phones like the Samsung Slash, LG Flare, and LG101 have fairly large numeric keypads. They also have a basic set of features that most people want.
answered 3 years, 4 months ago
by
Dan L.
Question
can the pay lo phones be used with other virgin mobile plans
asked 3 years, 5 months ago
by
virgin plans
on payLo Plans
1 answer
Answers
answer 1
You should use the Contact Us link at the bottom of this page for this question.
answered 3 years, 5 months ago
by
Dan L.
Question
Does the minuteshave incremental billing?
Also- are the minutes carried over from month to month if I replenish my account each month?
asked 3 years, 5 months ago
by
Jeanne
on payLo Plans
1 answer
Answers
answer 1
Yes, your balance is carried forward to the next month as long as you keep renewing your account.
answered 3 years, 5 months ago
by
Dan L.
Question
How do I group plans together?
I would like 2 phones. One with the Beyond Talk plan and one with the payLo plan, but I would like to manage both accounts. How do I do this?
asked 3 years, 4 months ago
by
Rocky
on payLo Plans
1 answer
Answers
answer 1
Sorry, each Virgin Mobile account can only contain 1 phone.
answered 3 years, 4 months ago
by
Dan L.
Question
what kind of phone will i get with the Assurance Wireless plan ?
asked 3 years, 7 months ago
by
kenny
mineral wells tx.
on payLo Plans
1 answer
Answers
answer 1
Jax thats wat I got
answered 3 years, 6 months ago
by
Casey
Question
Do you have a Family Plain
My daughter is getting a phone I need a cheap plain that she, my husben and i can all go on.
asked 3 years, 4 months ago
by
Mary
Baltimore Ohio
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers the Beyond Talk and payLo plans at this time. There are no family plans.
answered 3 years, 4 months ago
by
Dan L.
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