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Customer Questions & Answers for
payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
Customer Questions & Answers:
5,435 Questions
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6,202 Answers
Overall Rating:
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Questions & Answers for payLo Plans

Question
droid
will the android phones ever have plans like this or at least roll over minutes
asked 3 years, 3 months ago
by
anthony
victorville
on payLo Plans
1 answer
Answers
answer 1
Sorry, currently all of the Android phones are programmed to work only with the Beyond Talk plans. They cannot be used with any of the payLo plans. Besides, web access using an Android would be very expensive using one of the payLo plans.
answered 2 years, 6 months ago
by
Dan L.
Question
With the $20 paylo (400 min) plan, do texts costs extra?
On your website, the 400 min paylo plan lists texts costing .15 and calls costing a certain amount. Are these in addition to the $20/month charge, or is that what it would break down to within the $20?
asked 3 years, 4 months ago
by
Chip
on payLo Plans
1 answer
Answers
answer 1
The charge is deducted from your account when you send or receive text messages. When you pay for your 400 min payLo plan for the month you are adding money to your account. You are spending the money in your account when you are making a call, sending a text message, using IM, sending email, or using the web.
answered 3 years, 4 months ago
by
Dan L.
Question
Are text messages charged as a 3 minute call on the 400 minute monthly plan?
asked 3 years, 3 months ago
by
Rob F
Orlando
on payLo Plans
1 answer
Answers
answer 1
For the payLo Talk plan (400 minutes) Text and Messaging Rate: 15¢ each. There is no per minute fee.
answered 3 years, 3 months ago
by
Dan L.
Question
do you have family plans
asked 3 years, 3 months ago
by
maria
on payLo Plans
1 answer
Answers
answer 1
Virgin Mobile offers the Beyond Talk and payLo plans at this time. There are no family plans.
answered 3 years, 3 months ago
by
Dan L.
Question
ANY discountsfor automatic top ups? If so, How do I sign up ?
asked 3 years, 4 months ago
by
Courtjester
USA
on payLo Plans
1 answer
Answers
answer 1
You can turn on Auto Top-Up Settings from the Settings & Preference tab from your account on the Virgin Mobile site.
answered 3 years, 4 months ago
by
Dan L.
Question
Can I use the LG 101 with a Beyond Talk plan?
asked 3 years, 4 months ago
by
Chris
on payLo Plans
1 answer
Answers
answer 1
You should use the Contact Us link at the bottom of this page.
answered 3 years, 4 months ago
by
Dan L.
Question
Is there a phone and a plan that I could use anywhere in the world?
When I'm in Europe, I have to buy a phone.I just want to use my phone where ever I get sent to in the world.
asked 3 years, 4 months ago
by
d
jacksonville nc
on payLo Plans
1 answer
Answers
answer 1
From a similar question, "Our coverage area includes all 50 states, Puerto Rico, and the US Virgin Islands. At this time, our phones won't work on networks outside that area. Sorry."
answered 3 years, 4 months ago
by
Dan L.
Question
phones for seniors?
Do you have phones that cater to seniors. no frills, big numbers?
asked 3 years, 3 months ago
by
Marie
on payLo Plans
1 answer
Answers
answer 1
Some of the payLo phones like the Samsung Slash, LG Flare, and LG101 have fairly large numeric keypads. They also have a basic set of features that most people want.
answered 3 years, 3 months ago
by
Dan L.
Question
can the pay lo phones be used with other virgin mobile plans
asked 3 years, 4 months ago
by
virgin plans
on payLo Plans
1 answer
Answers
answer 1
You should use the Contact Us link at the bottom of this page for this question.
answered 3 years, 4 months ago
by
Dan L.
Question
Does the minuteshave incremental billing?
Also- are the minutes carried over from month to month if I replenish my account each month?
asked 3 years, 4 months ago
by
Jeanne
on payLo Plans
1 answer
Answers
answer 1
Yes, your balance is carried forward to the next month as long as you keep renewing your account.
answered 3 years, 4 months ago
by
Dan L.
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