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payLo Plans

Get great value out of every minute and take total control of your spending. Get minutes as low as 5¢ when you buy Minute Packs with Roll Forward Minutes. Add Messaging Packs and Mobile Web to create your perfect plan.
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Questions & Answers for payLo Plans

Question
Can i keep my same number that i had with my old company?
asked 2 years, 6 months ago
by
Ana
on payLo Plans
1 answer
Answers
answer 1
Yes, most of the time. See the following FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/895
answered 2 years, 5 months ago
by
Dan L.
Question
what are the charges if someone calls me from an international location
asked 2 years, 6 months ago
by
freddy
on payLo Plans
1 answer
Answers
answer 1
Just your regular charges. International rates only apply if you make the call.
answered 2 years, 6 months ago
by
Dan L.
Question
Can you get unlimited talk text and web with any phone ?
asked 2 years, 6 months ago
by
Victoria
Silver spring md
on payLo Plans
1 answer
Answers
answer 1
Virgin offers two sets of plans: payLo and Beyond Talk.

The $55/month Beyond Talk plan has UNLIMITED talk, UNLIMITED messaging, and UNLIMITED web access. It only works with the Beyond Talk phones at http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans.jsp

The $40/month Unlimited Talk and Text plan has UNLIMITED domestic calls, UNLIMITED domestic messages (text, picture, IM and email) and 50 megabytes of web access. It only works with the payLo phones at: http://www.virginmobileusa.com/cell-phone-plans/paylo-plans.jsp
answered 2 years, 6 months ago
by
Dan L.
Question
using paylo virgin mobile and buy 40$/month can i dial *67#011251911666666 for free?
some one told me that if i use paylo virgin mobile i can dial free to ethiopia using *67#011251.... is that true? no chareg? she told me i need only to pay monthly payment of 40$.
asked 2 years ago
by
teke
U.S. A
on payLo Plans
1 answer
Answers
answer 1
False. The payLo plans only cover domestic calls and domestic messages. There are additional charges to make international calls using any payLo plan(no additional charge to receive an international call). International calls are charged at the international per-minute rate for the country you're calling PLUS your standard airtime rate. ►Scroll down the payLo plan page to 'International Rates' then select the country's region in the 'Select A Region' menu for the international per-minute rate.
http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/#overview◄

You will need $$ in your Virgin Mobile account before making any international calls. Click 'Top-Up' at the top of this page to use a credit/debit card, PayPal, or Virgin Mobile Top-Up card to put money into your Virgin Mobile account before sending an international call.

For all payLo plans, inbound and outbound international text messages cost 15¢ each. International picture messages are not available.
answered 2 years ago
by
Dan L.
Question
Option for smart phone in Paris for 5 months
Studying in Paris from Feb till June. What options are there for use in France and text to USA?
asked 2 years ago
by
Ken L.
Charlotte, NC
on payLo Plans
1 answer
Answers
answer 1
Sorry, Virgin Mobile USA phones work strictly within the USA.

Virgin Mobile USA phones use the Sprint Nationwide Network which extends ONLY throughout the 48 U.S contiguous states, Hawaii, Washington DC, Puerto Rico, and US Virgin Islands. The VMUSA phones do not roam across other phone networks either. For these reasons the Virgin Mobile USA phones work strictly within the USA and when located outside the USA, will not send/receive calls or messages nor provide web access. There are no options available to use Virgin Mobile USA phones outside the USA.
answered 2 years ago
by
Dan L.
Question
Is there an option for unlimited texting and pay-as-you-go talk?
I text way more than I call, so is there an option for unlimited messaging, without unlimited voice?
asked 2 years ago
by
Cani
on payLo Plans
1 answer
Answers
answer 1
Sorry, that option is not available. Please choose a plan that comes closest to your needs with a matching phone.

payLo is Virgin Mobile's value brand, offering monthly and Pay As You Go plans. There are 4 payLo plans for the payLo phones. All the payLo plans and the Basic Rate plan will only work with the payLo phones.

   payLo                          Monthly Talk Minutes                         Messages                               Web Access                 Virgin XL
   Plans                                                                                (Text, IM, Email, Picture)
   • $40/month                     UNLIMITED                                    UNLIMITED                                   50MB                    UNLIMITED
   • $30/month                          1,500                                            1,500                                        30MB                    UNLIMITED
   • $20/month                            400                                                 *                                                *                                *
   • $20 every 90 days            20¢/minute                                         *                                                *                                *
      *Text, email, IM messages cost 15¢ each, picture messages 25¢ each, web access $1.50/mb. Virgin XL 15¢/day

The payLo plans and the payLo phones are described at:  http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/
The Basic Rate is described at:                                            http://www.virginmobileusa.com/legal/general-terms-and-conditions-paylo#basic_rate

All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with varying number of domestic Talk Minutes - starting at just $35/month. And the device lineup starts with Apple iPhones and includes affordable Android™-powered 3G and 4G phones from top manufacturers - HTC, Kyocera, LG, Motorola and Samsung.

   Beyond Talk               Monthly Talk Minutes                      Messages                                   Web Access                 
         Plans                                                                    (Text, IM, Email, Picture)
   • $55/month                        UNLIMITED                              UNLIMITED                                  UNLIMITED
   • $45/month                            1,200                                   UNLIMITED                                  UNLIMITED
   • $35/month                              300                                    UNLIMITED                                  UNLIMITED
      http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview
answered 2 years ago
by
Dan L.
Question
$25 Plan?
I used to have a $25 plan with unlimited messaging and 300 minutes when I had a LG Rumor2. I see that this same plan is still available for the "Beyond Talk" phones, but for $35. I now have the Samsung M575, so I was wondering if there was a paylo version of this plan still available. This plan worked very well for me when I had my Rumor2, but after I got a new phone I couldn't find my old plan. Why is this? The 1500 talk, 1500 message apparently is not enough. I guess I text a lot. But I don't talk that much. I would really like to be able to use the old $25 plan that I used to have, instead of pay $40 just for unlimited texting. I don't need unlimited talk.

Thank you.
asked 2 years ago
by
Elisabeth
on payLo Plans
1 answer
Answers
answer 1
The $25/month Beyond Talk plan was an offer that expired over a year ago. It is no longer available. You were allowed to keep it until you changed plans.

These are the current Virgin Mobile plans available:

payLo is Virgin Mobile's value brand, offering monthly and Pay As You Go plans. There are 4 payLo plans for the payLo phones. All the payLo plans and the Basic Rate plan will only work with the payLo phones.

   payLo                          Monthly Talk Minutes                         Messages                               Web Access                 Virgin XL
   Plans                                                                                (Text, IM, Email, Picture)
   • $40/month                     UNLIMITED                                    UNLIMITED                                   50MB                    UNLIMITED
   • $30/month                          1,500                                            1,500                                        30MB                    UNLIMITED
   • $20/month                            400                                                 *                                                *                                *
   • $20 every 90 days            20¢/minute                                         *                                                *                                *
      *Text, email, IM messages cost 15¢ each, picture messages 25¢ each, web access $1.50/mb. Virgin XL 15¢/day

The payLo plans and the payLo phones are described at:  http://www.virginmobileusa.com/cell-phone-plans/paylo-plans/overview/
The Basic Rate is described at:                                            http://www.virginmobileusa.com/legal/general-terms-and-conditions-paylo#basic_rate

All of the Beyond Talk plans feature Unlimited Web, Unlimited Data, and Unlimited Domestic Messaging(Text, IM, Email, Picture messages) - with varying number of domestic Talk Minutes - starting at just $35/month. And the device lineup starts with Apple iPhones and includes affordable Android™-powered 3G and 4G phones from top manufacturers - HTC, Kyocera, LG, Motorola and Samsung.

   Beyond Talk               Monthly Talk Minutes                      Messages                                   Web Access                 
         Plans                                                                    (Text, IM, Email, Picture)
   • $55/month                        UNLIMITED                              UNLIMITED                                  UNLIMITED
   • $45/month                            1,200                                   UNLIMITED                                  UNLIMITED
   • $35/month                              300                                    UNLIMITED                                  UNLIMITED
      http://www.virginmobileusa.com/cell-phone-plans/beyond-talk-plans/overview/#overview
answered 2 years ago
by
Dan L.
Question
Assurance wireless
Are there any phone choices?
asked 2 years ago
by
Kevin
on payLo Plans
1 answer
Answers
answer 1
Yes, all the payLo phones are compatible with the Assurance Wireless plans. You can buy Virgin Mobile USA phones on this website, elsewhere online, or at a local store. It doesn't matter where you buy the phone as long as it is one of the payLo phones mentioned. The current Beyond Talk phones will not work with Assurance Wireless plans.

Click 'Find a Store' at the top of this page for nearby stores that sell Virgin Mobile phones.

You can find other answers on the Assurance Wireless website which can be found on this FAQ: http://virginmobileusa.custhelp.com/app/answers/detail/a_id/3340. Then click on the FAQ tab on their website.

For the most accurate answer click 'SUPPORT' at the top of this page and ask Virgin Mobile's Customer Care.
answered 2 years ago
by
Dan L.
Question
does vm have a bridge payment plan if your gonna be late
asked 2 years ago
by
brion
on payLo Plans
1 answer
Answers
answer 1
Sorry, no.
answered 2 years ago
by
Dan L.
Question
is there free mins for nights and weekends on any plan?
asked 2 years ago
by
jesse
on payLo Plans
1 answer
Answers
answer 1
No. You do get unlimited minutes if you have either the $55/month Beyond Talk plan or the $40/month payLo plan.
answered 2 years ago
by
Dan L.
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